Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

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Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
We have VERY OLD Cardiosuny 5010 ECG recording machines that take roll paper. I am at Rochester Community and Technical College.It seems that your item #5683254PRM might be the right refill paper for our machines, but I cant quite tell. What is the internal diameter of these paper rolls

Answer
This roll is 2 inches in diameter.  If you would like to confirm the compatibility, we may be able to obtain a sample roll for you.

Date Posted:
9/28/2012 12:29:34 PM

Question
Hello,Is the Universal Posture and Clavicle Support adjustable and if so, howI would like to see the front of this item however the website shows only the back.Please answer my question and email a pic of the front of this item if one is available to you. Thank you.

Answer

This item is adjustable.  Unfortunately, we do not have a picture of the front of the unit.  Below is a description of how the unit fits and adjusts:

Date Posted:
9/28/2012 12:17:17 PM

Question
Im doing a senior design project and we want to make a chest plate for simulation, I was wondering what the dimensions are of your mannequins torso, slash do you know where I can find measurements for average male torso

Answer
We have torso models which feature the dimensions of 34-1/4" x 15" x 9-7/8" from top of head to 3" beneath buttocks.

Date Posted:
9/27/2012 3:56:42 PM

Question
We are a non-profit org looking for an OB ultrasound exam table. Features needed: 1 power height adjustable 2 power foot panel 3 stirrups 4 paper holder for table paper Thank you.

Answer
We will be happy to provide you a few options for this table.  These will be e-mailed to you separately.

Date Posted:
9/27/2012 3:43:26 PM

Question
Can this be used with batteries only or does it always need ac adapter to be connected

Answer

This item may be battery operated.  With 4 new batteries, the unit should have approximately 500 uses if used 6 times daily.

Date Posted:
9/27/2012 2:36:10 PM

Question
I need to ascertain if this mattress will work on a hospital bed that is designed to rise and lower through the bed. I need to verify our bed dimesions, but I want to ensure that it would work on a bed that has the ability to rise and lower as the patient does rise the feet and head regularly.

Answer

Thank you for your inquiry.  This mattress is designed to be used with medical electric beds for lowering and raising feet and head. 

Date Posted:
9/27/2012 12:52:26 PM

Question
Hi,Can you give me more detail information of this product Is this can be used as working electrode in electrochemical experiment?

Answer

Product details:

PALS Platinum Foam neurostimulation electrodes combine the same patented stainless steel knit cloth and hydrogel construction as standard PALS Platinum electrodes, but have a soft foam top.
 
•  Patented conductive cloth provides the ultimate in flexibility and conformity.
 
•  Patented conductive cloth ensures optimal current distribution.

•  Patented dual layer MultiStick hydrogel provides comfort and optimizes multiple applications to the skin.

Date Posted:
9/27/2012 9:16:57 AM

Question
We have a health o meter doctors scale and we moved recently and now it doesn't weigh correctly. Is there a way to recalibrate it?

Answer

The manufacturer, Health-O-Meter will be able to provide you with calibration assistance.

http://www.healthometer.com/Faqs.aspx

Date Posted:
9/27/2012 8:48:21 AM

Question
We are a medical supplies company located in Dubai, UAE. We are interested in importing medical supplies from USA. Here is the list of medical supplies that we are using http://www.saggamedical.com/scanned%20products.zip Could you please send us a list of supplies that you could provide something similar to what we use and your price list?

Answer
We will review the list of items and provide you pricing on a selected number of products.

Date Posted:
9/27/2012 7:11:06 AM

Question
I have your info regarding Item #49044WAcBS but do you carry the whole child with diastat simulator for training?

Answer
Our basic child manikin does feature enema administration.

Date Posted:
9/26/2012 6:39:45 PM

Question
Are these available individually or in smaller cases

Answer
Unfortunately, a case of 2 dozen (24 blankets) is our smallest quantity on any type of bedding.

Date Posted:
9/26/2012 6:39:22 PM

Question
I am trying to locate an a/c power cord & remote for my Berkline Lift/Power Massage Recliner. Do you carry the part or can you direct me to where I can get it. Thanks

Answer

Unfortunately, the parts we supply will only be compatible with Golden brand chairs.  The website linked below has options for replacement parts on Berkline chairs:

http://www.medicalcentersupply.com/berklineparts.htm

Date Posted:
9/26/2012 2:43:55 PM

Question
I work at a hospital and we have a 425 gallon hubbard tank but need to purchase one or two more mats. If i could maybe talk to someone about this to see if we could use this. We perviously use a blue mesh on a metal frame. Please contact me asap. Thanks Lindsay BlandWVU HealthCare

Answer
This unit is compatible with all of our full body immersion tanks.  We do suggest that the item be used in conjunction with an overhead hoist for proper and effective patient handling.

Date Posted:
9/25/2012 2:14:17 PM

Question
Is this covered by Security Blue

Answer

Dear Linda:

Thank you for your inquiry.  Unfortunately, we do not know the answer to your question.  You may have to inquire directly with your insurance company. 

Date Posted:
9/25/2012 2:03:32 PM

Question
Please tell me what the decibel is for this specific alarm. I am nearly deaf and take care of my husband with PD. I need a very loud alarm like a fire alarm. I could not hear anything with the Posey Personal Alarm.Thanks,Ursula

Answer

The personal alarms we carry are the Posey brand alarms.  From the information we have, all Posey alarms have maximum volume of 100 ± 5dB.

The following website features units with up to 120dB volume: http://www.seekwellness.com/LPs/fall-alarms.htm

 

Date Posted:
9/25/2012 12:13:11 PM

Question
We have bought 2 of the Laser Safety Glasses part #ADJ PLA-KG5 from MSEC. Can you tell me what specifically is the IR protective coating material used for the goggle lenses. We are hoping to talk with the manufacturer about the IR coating. Thanks.

Answer
Thank you for your inquiry and patience. Actually, we don't use any protective coating material when making our glasses. The IR is incorporated into the glasses when being made. The type of glass we use is Schott.

Date Posted:
9/24/2012 6:23:25 PM

Question
We have bought 2 of the Laser Safety Glasses part #ADJ PLA-KG5 from MSEC. Do you have the original manufacturer of these glasses We had a question regarding the IR protective coating. Thanks.

Answer

Dear William:

Please let us know the question and, if we can, we will be happy to provide you with the answer.  Thanks for your business.

Date Posted:
9/24/2012 6:03:43 PM

Question
Hello ... For this item, can I cut them into circles or different shapes? Sponge Inserts for Sponge Electrodes 8in x 10in

Answer
These items cannot be cut into different shapes as the electrode connection pad is the rectangular/square shape that the sponge pad is.  This may pose an issue in the operation and effectiveness of the treatment and electrode.

Date Posted:
9/24/2012 2:18:11 AM

Question
What is the height of the curves

Answer
The lobe heights for the mid size pillow are 3" and 4" and for the full size pillow are 4" and 5".

Date Posted:
9/23/2012 11:00:43 PM

Question
I'm looking at sutures for emergency situations - stuck in deep wilderness without a chance for rescue for days. Which suture would you recommend for stitching up a wound like a laceration? Where do I find the suture needles on your site?

Answer

Thank you for your patience. Any suture with a cutting needle that is non-absorbable material like nylon (polypropylene and monomids) so the suture does not break down by natural elements like extreme heat and moisture.

The following sutures below would be able to adapt to that type of enviroment:

 Nonabsorbable Nylon Sutures for NP-3 Precision Point Needle

Nonabsorbable Mono Poly Sutures for NP-3 Precision Point Needle

 

Date Posted:
9/22/2012 6:18:27 PM

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