Customer Satisfaction Survey

  1. How did you hear about us?
  2. Did you find navigation of our website easy?
    Very Difficult Difficult Neutral Easy Very Easy
  3. Did you find the information on the website helpful?
    Very Un-Helpful Un-Helpful Neutral Helpful Very Helpful
  4. When you visited the site, were you looking to buy a particular item?
    Yes No
  5. Did you find the products you were looking for?
    Yes No If no, please indicate which products you were looking for.
  6. How soon are you planning to use the products you purchased?
  7. Did you find our sales staff professional?
    Very Un-professional Un-Professional Neutral Professional Very Professional N/A
  8. Did you find our sales staff knowledgeable?
    Very Un-Knowledgeable Un-Knowledgeable Neutral Knowledgeable Very Knowledgeable N/A
  9. Do you feel our prices are competitive?
    Very Non-Competitive Non-Competitive Neutral Competitive Very Competitive
  10. Have you purchased from us before?
    Yes No
  11. Would you consider buying from us again?
    Yes No Maybe
  12. On a scale of 1-5 how would you rate your overall experience using our website? (1 = lowest, 5 = highest)
    1 2 3 4 5
  13. Would you refer our website to someone else?
    Yes No Maybe
  14. Have you created an account with us?
    Yes No
  15. How can we better serve you?
  16. Optional First and Last Name

    Contact Phone #

    Email Address
  17. Verification code
    - Enter number in the space below
    CAPTCHA image
    - Can't read it?
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