Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
1 Is this pump fit for G-tube patient2 What else does it need to make it fully functional for feeding e.g. feeding bag etc.?Appreciate your reply. Tks.Raymond

Answer
Thank you for your inquiry. Yes, this pump will fit the G-tube patient. Depending on the type of formula the patient needs, sometimes just requires the pump and the feeding bags.

Date Posted:
6/12/2011 3:21:58 PM

Question
I need the scrubs in a bright orange or a bright yellow color is it possible...

Answer
Unfortunately, this item is only available in blue color. 

Date Posted:
6/11/2011 6:15:43 PM

Question
How do I choose mattress for hospital bed for home use that is reasonable in cost

Answer

Depending on the person's needs or preference, you can choose your mattress.  All of the mattresses we sell are made for use with hospital beds.

If the person is in the bed only to sleep at night, we would recommend either a standard foam or innerspring mattress.

If the person is in bed for longer periods of time, we would suggest a pressure reduction mattress or air mattress to aid in reducing or preventing bed sores.

Date Posted:
6/11/2011 2:29:34 PM

Question
Does your firm apply the logo to the scrub topIf so, on both sides?If so, what is the set up fee and process for 10 shirts?

Answer
Thank you for your inquiry. The set-up fee is between $75-150 depending on how complex of a logo you have.  Once the logo is in our embroidery machine. You will just pay for the embroidery itself which is about $7.00-$9.00. If you would like an offical quote, please provide us a jpg file of your logo and I can get the exact pricing.

Date Posted:
6/11/2011 9:49:35 AM

Question
Inquiry-Examination Couch-GynecologyRevolving Stool-BackrestNeed quotation with all details of product

Answer
Please email your specifications to inquiry@msecompany.net along with decired quantity and shipping destination and we will be happy to provide you with a quote. 

Date Posted:
6/11/2011 8:27:11 AM

Question
we have purchased 3ea of the subject equipment Order Confirmation #132061. Now we need a power adapter that converts from 220v to 120v and vice versa.Could you please assist us where to get it.Thank you,HenokProcurement Agent

Answer

The International Recharger will be included with this purchase.  We do need to confirm your probe selection for each unit.  The probes available are:

2 MHz Obstetrical

3 MHz Obstetrical

5 MHz Vascular

8 MHz Vascular

Date Posted:
6/11/2011 7:18:44 AM

Question
I NEEED SEND MY QUOTATION REQUEST

Answer
Please email your specifications to inquiry@msecompany.net along with decired quantity and shipping destination and we will be happy to provide you with a quote.

Date Posted:
6/11/2011 6:31:55 AM

Question
We are looking for used/refurbished equipment: Ultrasound Transducers and Ultrasound Probes: ATL; PHILIPS; GE; TOSHIBA; SIEMENS; SONOSITE. C-ARM: GE OEC-9000; GE OEC-9400; GE OEC-9600; GE OEC-9800; GE; STENOSKOP; PHILIPS BV 25; PHILIPS BV 26; PHILIPS BV 29; PHILIPS 300; PHILIPS 300 PLUS. MAMMOGRAPHY: GE 800T; GE SENOGRAPH 800T; GE DMR. Thank you!

Answer
Thank you for your inquiry. What years would you be interested for the C-arms?

Date Posted:
6/10/2011 1:24:44 PM

Question
can you please tell me if you accept insurance for payment of a brace. Thank you!

Answer
Unfortunately, we do not handle any type of insurance.  Payment may be made via credit card, check or PayPal.

Date Posted:
6/10/2011 12:40:18 PM

Question
Is this a Hoyer brand lift, or who is the manufacturer Thanks!

Answer
This lift is manufactured by Drive Medical Products.  We do carry Invacare, Drive, TuffCare and Chattanooga lifts.

Date Posted:
6/10/2011 12:00:48 PM

Question
Is this pump approved FDA for administering whole blood and packed Red Blood Cells

Answer
No, there are very few pumps on the market that will run blood. However, we may be able to find you a specialty pump that does administer blood.

Date Posted:
6/10/2011 11:48:04 AM

Question
Hi,Regarding this 6MFXLMD oxygen tank, do you also sell the oxygen mask or facial tubing appropriate for this tank Also, is there a special valve required for refilling this tank? Thank you, --Mauricio

Answer

This item is sold alone, however there are the following accessories as we discussed previously:

http://www.medical-supplies-equipment-company.com/product/ppf/id/22734/new_prod_full.asp

http://www.medical-supplies-equipment-company.com/product/ppf/id/22733/new_prod_full.asp

http://www.medical-supplies-equipment-company.com/product/ppf/id/24630/new_prod_full.asp

Date Posted:
6/10/2011 10:22:52 AM

Question
I have a line of eco-friendly hospital -tested patient wear. www.jazzyjohnnys.com I really liked your piece on patient comfort and the hospital gown. Unfortunately, both cotton and poly are harmful to the environment and people. According to the World Health Organization, over 20,000 farmers and their family members die every year from growing cotton. Polyester is made from petroleum and contributes to green house gases. It would be nice if you were able to offer an eco-friendly alternative. You would be doing your part to help. Sincerely, Patricia Royall Founder, Jazzy Johnnys Eco-Friendly Hospital Wear

Answer
Thank you for your inquiry. Do you offer dealer pricing? Could you're company drop ship direclt to our clients on our behalf? Is there a minimum order? Do you work with internet based companies?

Date Posted:
6/10/2011 6:03:40 AM

Question
I want to purchase the Siemens 300 Medical Respiratory Ventilator, 003BEM. Please provide the price for the same. Are you providing any service to fix it in the syatem in the india

Answer

As this item is refurbished, we do not always have stock, and unfortunately, at this time, we do not have any Siemens 300 ventilators in our inventory.

We do not provide any repair services.  This item if in stock would be covered under a 90 day warranty, however this will only be in effect if used within the United States, exporting any items will void the warranty.

Date Posted:
6/10/2011 4:00:10 AM

Question
Necesito información den productos y listado de precios para ventas al por mayor y menor en Panamá. Cual es el contacto para comunicarse con ustedes y recibir la información. Gracias

Answer

Librada Vergara,
Todos los cuadros y tasación están situados en nuestro Web site: www.msecompany.net
Si usted necesita una cotización en algunos artículos, envíemelos por correo electrónico por favor. (christina@msecompany.net) Crearé una cotización con el envío y le la enviaré por correo electrónico.
Gracias,
Christina Villa - MSEC Ventas

Date Posted:
6/9/2011 11:11:27 PM

Question
Is this model life size I am looking for male and female pelvis models for saddle fitting demonstrations.

Answer
Thank you for your inquiry. Yes, this model is life size replica of an actual female pelvic bone structure. We actually don't have a replica of the male pelvis area. However, this will be the closest alternative for the male pelvis is our Classic Flexible Spine Model

Date Posted:
6/9/2011 7:55:43 PM

Question
price plus ship hand to Puerto Rico 00674manufacturer

Answer
This item is discontinued and no longer available.

Date Posted:
6/9/2011 12:01:16 PM

Question
I sprained my right foot twice. Now I have a type of tendonitis in the foot. Will have pain and swelling around the ankle and top of the foot. Any suggestions on a ankle brace to wear when my foot is acting up?

Answer

Below are links for the types of ankle braces recommended for tendonitis:

http://www.medical-supplies-equipment-company.com/product/ppf/id/25763/new_prod_full.asp

http://www.medical-supplies-equipment-company.com/product/ppf/id/11459/new_prod_full.asp

http://www.medical-supplies-equipment-company.com/product/ppf/id/11462/new_prod_full.asp

http://www.medical-supplies-equipment-company.com/product/ppf/id/11919/new_prod_full.asp

Date Posted:
6/9/2011 10:16:41 AM

Question
SIR/ MADAM Sorry do you have any branch in Jhb Sa please coz I need some quotes for some few things but I can't get you.

Answer

We do not have a distributor in SA, at this time.  However, we do ship to SA.  Please email us a list of desired items to inquiry@msecompany.net and we will be happy to provide with a quote including shipping. 

Date Posted:
6/9/2011 5:37:18 AM

Question
Your product does great for sore throats. BUTTTTT it is AWESOME for healing wounds- it heals ANY type of scratch, scrape or open wound bed sores in my case -at least 30 to 50 faster than stuff from the doctor- NOT an exaggeration.Sandy

Answer

Dear Sandy:

Thank you for your feedback. 

Date Posted:
6/9/2011 12:36:44 AM

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