If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!
Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.
Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.
Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.
Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.
Question
wat position should the probe be placedwill it affect the accuracy or it doesnt matter?
Answer
Dear Josephine,
Thank you for contacting us. Unfortunately we do not have the answer, but you can contact the following company for the answer:
1-800-NELLCOR
Respectfully,
MSEC
Date Posted:
4/2/2010 12:21:10 AM
Question
We are opening a Weight loss clinic and I was wondering how good would this blood pressure monitor will be for obese patients. I wonder why is not widely use. Thanks
Answer
To answer your question; 1) this model may not be able to fit around the patients wrist and 2) it may not be accurate enough for reading through the added layers of fatty tissue.
Date Posted:
4/1/2010 9:33:27 PM
Question
What is the micron # of this product
Answer
Unfortunately, we do not have any micron rating information on this item.
Date Posted:
4/1/2010 6:21:24 PM
Question
Does this bed Include mattresses. If not, what kind of mattresses are available and what typically do they cost.
Answer
This products does not include a mattress. However, we do offer a wide selection of Hospital Bed Packages which do include a choice of both mattress and bed rails. Many of these products are available for immideate shipment.
Date Posted:
4/1/2010 6:09:11 PM
Question
can you send your products internationally for example by fedex
Answer
Dear W:
We do ship internationally using various companies including Fedex. However, please be advised that all international shipments must be paid in advance via bank wire transfer or Paypal (for select contries, only).
Date Posted:
4/1/2010 5:13:19 PM
Question
I am a new family physician getting ready to open up an office. Do you have any type of office equipment/supply to give me an idea of the things that I need to purchase for my office?
Answer
Dear Dr. Oldham:
Please contact our office toll free at 877-706-4480 x 104 - Gary. I will be happy to discuss your needs and assist you with developing a list of neccessary products.
Date Posted:
4/1/2010 4:20:07 PM
Question
does this manikin come with a storage case and if not can one be purchased and if so how much Thanks!
Answer
Thank you for your inquiry. For this manikin I have to check with my warehouse, and I should have an answer for you in the morning. Thank you for your patience!
Respectfully,
K. Gilbert
1-877-706-4480 x 108
Date Posted:
4/1/2010 4:19:47 PM
Question
does this come with a storage case/bag
Answer
Thank you for your inquiry. This patient care manikin does include a carry case. If you would like a formal quotation, please supply me with the destination zip code in order to receive shipping charges.
Respectfully,
K. Gilbert
1-877-706-4480 x 108
Date Posted:
4/1/2010 4:11:23 PM
Question
My question is not on this item but what kind of pillow or wedge would be good to use in bed after rotary cuff surgery. Heard people have to sleep on recliners and not sure I can do that and wondering what kind of bed item may work so I can sleep in bed. Thanks
Answer
Thank you for your inquiry. You may wish to consider one of the following products:
Before making a selection, please consult with your doctor or chiropractor.
Date Posted:
4/1/2010 4:11:15 PM
Question
is this nebulizer battery operated or is an a/c adapter needed said it needed special filters! are they easily available and how much?
Answer
This nebulizer uses an a/c adapter and plugs into a wall outlet. It does use special filters, but we sell them! See our Replacement Filters for Reliamed Nebulizer.
Date Posted:
4/1/2010 3:40:03 PM
Question
Does this jacket come i any color than white and can it have a name embroidered on it
Answer
Thank you for your inquiry. Regrettably, this professional jacket is only available in white. But this jacket can be embroidered with your name or company logo. If you would like more information, please submit your embroidery request to kgilbert@msecompany.net
Thanks,
MSEC
Date Posted:
4/1/2010 1:54:48 PM
Question
Does your PPE professional Jacket, item
Answer
Dear Mr. Harp:
We did not receive your question. Please resubmit or call us toll free at 877-706-4480.
Date Posted:
4/1/2010 1:44:12 PM
Question
can this table be put into the trendelenberg position If not, can you tell me the ones you have that can? Thanks.
Answer
Dear Jill,
Thank you for the inquiry. Unfortunately, item #5444HSM does not have a trendelenburg position. Please click the following links for tables that do:
http://www.medical-supplies-equipment-company.com/product/ppf/id/25197/new_prod_full.asp
http://www.medical-supplies-equipment-company.com/product/ppf/id/25199/new_prod_full.asp
http://www.medical-supplies-equipment-company.com/product/ppf/id/25198/new_prod_full.asp
http://www.medical-supplies-equipment-company.com/product/ppf/id/18034/new_prod_full.asp
http://www.medical-supplies-equipment-company.com/product/ppf/id/15671/new_prod_full.asp
Also, if you need a quote with shipping on any of these, please let me know. (christina@msecompany.net)
Respectfully,
Christina Villa - MSEC Sales
Date Posted:
4/1/2010 12:55:11 PM
Question
can these be re-sterilized for repeated use
Answer
Unfortunately, this line of OR towels is meant for one-time use only. We do have Reusable Surgical Towels available and they are able to be re-sterilized.
Date Posted:
4/1/2010 10:32:47 AM
Question
I am very interested in the purchase of the Kilmer LC 2891CNKM peds/crib with under storage. What kind of pricing am I looking at. Will purchase within the next 30 days.Thanks,Tawnya
Answer
Pricing has been sent to you per your request. Thank you!
Date Posted:
3/31/2010 11:33:47 PM
Question
Would you be able to send a catalog to: Carole Fulton 8 Spruce Ln. Georgetown, MA 01833 She does not have a computer but would like to look at your catalog. THANK YOU, RC
Answer
Our web site is our catalogue. We carry products from numerous manufactures and suppliers. We add dozens of products to the web site on daily basis. However, if you are looking for something in particular, we'll be happy to assist you with your search. Please call us toll free at 1-877-706-4480 and a customer service representative will be happy to assist you.
Date Posted:
3/31/2010 9:42:24 PM
Question
Does the frame bolt down behind the seatHow far from the toilet tank will the frame extend forward?
Answer
Dear Ms. Franz:
Toilet Safety Frame item# OC653BXECGSI does bolt down to the toilet and the handles extend a few inches in front of the bowl.
Date Posted:
3/31/2010 7:32:03 PM
Question
do you need the wand to make it work
Answer
Please check the battery. If that is not the cause, please contact the manufacturer. The product may still be under warranty.
Date Posted:
3/31/2010 3:15:31 PM
Question
Do you know if medical insurance reimburse this machine
Answer
Dear Ms. Contreras:
Thank you for your inquiry. Insurance coverage depends on your provider, your insurance policy and your doctor recommendation. We would recommend for you to contact your provider for an answer to your questions.
Date Posted:
3/31/2010 2:16:46 PM
Question
I am using your pulse oximeter in my sleep research lab at the VA medical center in Detroit, and need to know your recommendations for cleaning the part that attaches to the patients ear in between each patient. Please forward me your specifications for cleaning this instrument.Lauren Marquette
Answer
Dear Ms. Marquette:
A seventy percent alcohol saturated solution gauze pad may be used for cleaning of the probes in the place of a medical grade alcohol cleanser when wiping the probe to remove debris and other foreign material. Repeat the same exercise as many times as possible but each time making sure that you use a gauze pad soaked in medical solution.
If you by any chance notice that there is blood or any other body fluids acquired from the contact finger inside the oximeter, you are advised to soak it in the solution for a period not exceeding ten minutes. This will go a long way in making sure that the clogged material will be disinfected and loosened for easier cleaning. It also prevents against disease outbreaks emanating from such dirt.
Date Posted:
3/31/2010 12:50:34 PM
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