Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
I work in a hospital lab and disposable lab coats are too hot.....may I have a sample lab coat to try? I hate to order and have them too warm.

Answer

Dear Pat,

Thank you for the inquiry. If you dont mind, please email your address so that I may send you a disposable lab coat sample:

christina@msecompany.net

Respectfully,

MSEC 

Date Posted:
1/17/2010 5:04:52 PM

Question
I would like to purchase Liberty Disposable Knit Briefs for home care use-unable to find any vendors at this time-info. would be appreciated-thank you

Answer

Dear Judith,

Thank you for the inquiry, unfortunately, we do not carry this manufacturer.  I think they may have gone out of business.  We are sorry for the inconvenience.

Respectfully,

MSEC

Date Posted:
1/17/2010 4:07:40 PM

Question
My mom has a broken arm and is sleeping in a pride lift chair that we just purchased. She really needs a bed that adjusts low to high as well as the head and feet raising and lowering. Does this bede do this and does it come with a mattress and half rails or does that have to be bought extra?

Answer

The bed package with half rails and mattress would be our Deluxe Institutional Electric Bed Package with Half Rails and Pressure Reduction Mattress

If you would like a quotation including shipping, please feel free to contact us and we'd be happy to help.

Brittany Steffen-Smith
brittany@msecom.net
1-877-706-4480

Date Posted:
1/17/2010 3:10:42 PM

Question
Hi! I was referred to you by CVS Pharmacy,they supplied Extreme Makeover Home Edition Show-James Terpenning.I'm looking for information on the wheelchair attachment that went on the front of his chairit was a wheel allowing him to go rough terrain.My son is a paraplegic,something like this would give him more independence.I would appreciate your help. Thank-you Liz Vigna

Answer

Dear Liz,

Thank you for the inquiry.  In order for us to help, we need to know the make and model of your wheelchair so we may find the compatible all terrain wheels.

Respectfully,

MSEC 

Date Posted:
1/17/2010 11:49:23 AM

Question
I would be interested in a sales career for your company. I live in Beaumont, and am a retired school district administrator with four college degrees. I have a high level of energy and excellent speaking skills. I have a twenty-year history of staff development presentations. Bonnie Vessel

Answer

Dear Ms. Vessel:

Thank you for your inquiry.  At this time, we are seeking candidates with outside sales background in the medical industry for the Houston market.   

Date Posted:
1/17/2010 12:24:04 AM

Question
I need 7 finger sensors for the Datex Ohmeda 3700 pulse oximeter. The items description says 1 box. How many sensors are included. The is for a medical mission trip. Regards, Jessica

Answer

Dear Jessica,

Thank you for the inquiry. I have sent you a quote with a discount for 7 sensors for this unit.The Nellcor sensor you need is the DS-100A. They are new. Please see quote, we have them ready to ship.

Respectfully,

MSEC

Date Posted:
1/16/2010 12:57:40 PM

Question
Hi, Do you have idiform dressing, the patch or other form. I have suffered from a chronic cellulitis which has almost cured by this.. It has been cured in weeks,rather than years. Everything has been tried, even hospitalization, nothing.. I also have been able to say one of my best friends and next door neighbors has been cured too, of this stubborn rash by the idoform patch.. I ask again, do you carry this product???

Answer
 Unfortunately we do not have any idiform dressings in our inventory, however we do have Idoform Packing Strips.

Date Posted:
1/15/2010 10:21:27 PM

Question
We dont want to pay 139.74 shipping. Is there somewhere we could pick up ES2-7363Inner-Spring Mattress - Extra Firm with Foam Toppe

Answer

Dave,

The reason the shipping is so high is due to the fact this mattress must be shipped via truck. All innerspring mattresses cost a great deal of shipping charges. If you purchase a FOAM mattress, the shipping charges should only be about $24.95. Innerpring mattresses can not be folded, foam can. Let me know if you will like to take the foam mattress instead.

Respectfully,

MSEC 

Date Posted:
1/15/2010 3:19:29 PM

Question
Can the scale be locked into reading in kilograms only---lockout pounds and ounces?

Answer
Unfortunately as advised by the manufacturer, there is no way to lock out pounds and ounce readings.

Date Posted:
1/15/2010 2:50:41 PM

Question
How heavy is the mesh. Our old carts have vinyl covers and we are looking for something thicker - not sheer.

Answer
We have two color options available, both of which are made of vinyl fibers, one would be the "mesh" which is the lighter of the two but it does have pinholes as any standard mesh would.  The other option is the "sure check" which is also a vinyl material but it is solid with no pinholes and in turn is a bit heavier, but only comes in Pink, White, Brushstroke and Mint.

Date Posted:
1/15/2010 9:48:10 AM

Question
I am in the process of building a hosptal in Lebanon. It is a 300 bed hospital, 10 operating rooms and planning to be equiped with CT scan and MRI, labs..etc. I would like to have a rough idea about the cost for the feasibility study as soon as possible.

Answer

Dr. Fadi Dagher,

Thank you for the inquiry, however we do not do this type of consulting.  It will be beneficial to you if you advised with a purchasing agent at a major hospital or a consultant.  We can however answer questions about our products we have on the website.  If you have a list of items to quote, I will be happy to assist.  If the qutoe is more than 30 items, we charge an administrative fee of $75.00.  If you are interested, please email at christina@msecompany.net.

Respectfully,

MSEC 

Date Posted:
1/15/2010 1:48:09 AM

Question
Would the Gomco 3040 be a suitable suction unit for use in a 3rd world hospital where general surgical procedures are performed? Please send your recommendation for a suitable suction unit for this purpose--the 3040 or other unit. Allen Gould, CRNA

Answer

Dear Allen Gould,

Thank you for contacting us with this inquiry.  I am looking into this. I had to consult a technician. Once I get the answer, I will let you know.

Respectfully,

MSEC 

Date Posted:
1/14/2010 9:14:45 PM

Question
can i ask if the bd ulrafine lancets fit this lancet device as I have only my spare to use I dont like it.thanksx

Answer
This lancing device is made to use with any standard/universal lancet. 

Date Posted:
1/14/2010 4:06:46 PM

Question
we are looking for a ceiling mount system that could do a 10' straight run and have the option to make a 90 degree turn @ the 1/2 way point using only 1 curtain. Is this type of system available?

Answer

 Thank you for your inquiry. Here at MSEC, we design custom cubicle tracks, so I believe this will be possible. If you could provide us with a rough draft of the ceiling mount system. In order to ensure our warehouse will complete the track to your exact specifications. Fax draft to 713-706-4161 Att: Gilbert

Date Posted:
1/14/2010 2:27:45 PM

Question
Don't understand the concept of the lid. What is it for? Why is it advantageous?

Answer
Tyvek lid offers cohesive separation formulation allowing for clean, smooth peelability with a clean outline telling the end-user that the package has been protected and is at no risk of contamination. 

Date Posted:
1/14/2010 1:56:35 PM

Question
What is the lifetime use of these electronic parallel bars? Thank you for your assistance.

Answer

Mary Beth:

Thank you for your time.  If the grant is approved and you decide to move forward with the purchase, please contact Gary at 877-706-4480 x 104 or email me at gary@msecompany,net.  Good luck with your application.

 

Date Posted:
1/14/2010 11:38:59 AM

Question
My son hurt his satorius muscle during a soccer game. he is senior. and wants to play. which brace would you recommend he wear when he plays and what he should wear while he is healing. or would this brace work. thanks

Answer

Dear Mr. Vann:

Thank you for your inquiry.  If your son has not yet seen a doctor, we would recommend doing that first and then contacting us with his findings.  Being a lifelong soccer player myself and having played at various levels, I can assure you that getting advice from a good specialist first will prevent reoccuring injuries and extensive time in rehab or on sidelines.

G. Gorodetsky

Date Posted:
1/13/2010 10:14:51 PM

Question
Are these gowns washable?

Answer

These gowns are not washable or autoclaveable.  We would suggest our Blockade Surgeon's Gowns as a reusable alternate.

Date Posted:
1/13/2010 3:19:56 PM

Question
Is this a good device for a senior person who does not have good mobility and is overweight.

Answer

Dear Ms. Wallace:

Thank you for your inquiry.  Please answer the following questions so that we can better assist you:

  1. weight, height and age of the person
  2. is the tub steel, fiberglass, ceramic, etc
  3. when in bath is the person typically sitting or standing 
  4. is a step stool used to get into the tub
  5. is someone assisting the person while in the bath

Date Posted:
1/13/2010 1:55:48 PM

Question
I wear size 18-20 womens. What is the appropriate size shirt and pants to purchase in disposable? Thanks

Answer
The correct Disposable Scrub Top and Disposable Scrub Pant size suggested is 2XL.

Date Posted:
1/13/2010 12:50:13 PM

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