If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!
Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.
Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.
Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.
Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.
Question
Is this screen made out of vinyl?
Answer
Dear Lisa,
Thank you for the inquiry. The screens are made of vinyl. If you would like to place an order. Please call us at 1-877-709-4480. Thank you.
Respectfully,
MSEC
Date Posted:
1/9/2009 4:05:47 PM
Question
What does display counter height mean? I want a top cabinet above the counter top. Is that what this is?
Answer
Display Counter Height Cabinets refer to those products which can go underneath a table/counter top or be placed on top of a counter top/ table. We also offer a wide selection of Wall Mounted Cabinets. For more choices you can also browse our entire selection of Medical Storage Cabinets
Date Posted:
1/9/2009 11:30:51 AM
Question
Does this unit have changable foot straps? Possibly to help keep feet on better, for example if an extremity is non functional.
Answer
Dear Paula:
If you require a solid attachement to the peddle, we would recommend using a velcro strap for additional support. Velcro straps would be available in places such as Walmart, Target and Lowes.
Date Posted:
1/8/2009 6:08:17 PM
Question
Hi,is it appropiate for 6 months baby and to put into a saline solution?
Answer
Dear Galia:
The item is designed for pediatric applications, but for all children under 2 years of age, it is recommended that you confirm with your pediatrician before use.
Date Posted:
1/8/2009 2:20:27 PM
Question
I am an acupuncturist, working with an ob-gyn doctor. We are trying to figure out how to convert the table to one that can be used for acupuncture. Do you have, or know of any, additions that can be made to an ob-gyn table?thank you.
Answer
Unfortunately, we can not assist you with your objective due to the potential liability issues. Instead of converting a perfectly good OB/GYN table, you may wish to consider using a Portable Massage Table instead.
Date Posted:
1/7/2009 6:54:21 PM
Question
My grandfather is entering the final stage of alzhaimer`s. I was told by the doctor, that practically, the patient would be confined to stay in bed. So i am looking for a suitable mattress for this final stage, i would like to prevent bed sores as much as possible. Hope you can help me out.
Answer
The low air pressure mattress is an effective tool for minimizing bed sores and adding to patient comfort. Bed sores result from poor blood circulation caused by an individuals body being in constant contact with a firm object such as a foam mattress. Low air pressume mattress systems are designed to improve circulation. As air in the mattress flows from an area of high to low pressure, it forces the blood to flow in the opposite direction, stimulating circulation and reducing beds sores and discomfort. Please contact our office at 877-706-4480 and we will be happy to help you to select the best options to make your grandfather as comfortable as possible.
Date Posted:
1/7/2009 6:18:47 PM
Question
The material that encases the heating device, is it made of a canvas/fabric material, or is it plastic?
Answer
Dear David,
Thank you for the inquiry, however, this item has been discontinued by the manufacturer. We just updated the website. We are truly sorry for the inconvenience. Are there any others you were interested in?
Respectfully,
MSEC
Date Posted:
1/7/2009 6:01:12 PM
Question
In the hospital I saw wall mounted hand cleaning dispensers with water free cleaning solutions. They were everywhere. I'd like to get them for our offices.
Answer
We do carry Wall Mounted Soap Dispensers. The EZ Foam system offers a clean, contemporary dispenser with a unique push pad that dispenses .75mL of rich foam per push versus 1.5mL per push with most bag-in-box systems. This provides twice the number of hand washings! In addition to the dynamic design, we offer three different formulas, all of which produce thick, rich foam: Luxury Hand Soap, with a pleasant tropical scent, is perfect for general applications; Foaming Hair and Body Shampoo with fragrance and light conditioning; and Antibacterial Hand Soap with spring citrus fragrance. All formulations include aloe vera and vitamin E.
Date Posted:
1/7/2009 4:52:17 PM
Question
Hello, I have sent various request on General Logistics Questions on 1-2-09. However, there has been no response.
Answer
Dear Jed:
If this is regarding shipping service, we are currently satisfied with our partners.
Date Posted:
1/7/2009 10:08:43 AM
Question
Hi - do you have a UK distributor for this product please?Thanks
Answer
Dear Ms. Jackson:
We do not have distribution in the UK, but we do ship there. Please provide us with a shipping address and we will be happy to put together a quote for you.
Date Posted:
1/7/2009 6:01:19 AM
Question
Good morning, I am in search of a stainless steel wall mounted cabinet with glass doors. Might you carry this or know where I can get them.Thank you for your time
Answer
Dear Heidi:
Thank you for your inquiry. We do carry a number of cabinets which may meet your needs. Please email dimensions and general description to inquiry@msecompany.net
Date Posted:
1/6/2009 8:11:20 PM
Question
Up to what weight will it hold? How long do the stirrups lengthen to? Do they stirrups open out at an angle, or just straight forward? Thank you.
Answer
called customer to send a quote.
Date Posted:
1/6/2009 7:57:44 PM
Question
I recently saw a neurologist who told be I have a pinched C6 cervical vertebrae. She suggested that I purchase a cervical pillow. There are so many pillows out there. Do you have any suggestions. I am mainly a side sleeper. Thanks
Answer
You may wish to consider the following pillows. Please keep in mind that cervical pillows may need to be broken-in for a few days before you are able to enjoy comfortable nights sleep.
Also, please browse through the following category: Cervical & Neck Pillows.
Date Posted:
1/6/2009 7:31:31 PM
Question
Hello,I am wondering where/how the settings are for this instrument: Train of four/twitch/tetany?is this battery operated?thank you
Answer
Piezo-DX Quartz Crystal Stimulator is a piezo needleless acupuncture device. When press against the skin (around a painful muscle or area of the body), the devices generate a low electronic pulse brought on by the spark of a quartz crystal, creating a piezo electrical charge. The flow from the massager is about 6 millionths of an ampere at 18,000 volts for 12 millionths of a second. The treatment can be given through a layer of clothing, but the stimulation is less strong. Applying the piezo device directly to the skin is better. Its purpose is to normalize the acupuncture meridians.
Based on Chinese Acupuncture Theory, the meridians being "out of balance" can "cause" physical difficulties with particular organs of the bodies associated with specific meridian lines which flow through the body. If the meridian energy flow is sluggish , the Piezo will be a catalyst to speed it up, and if the energy flow in the meridian is too hyper, the Piezo can slow it down. Basically it normalizes the flow of 'energy' /’qi’ within the meridians in the body.
The device works with a quartz crystal, much in the same way that a watch works. It needs no batteries, nor electricity. The unit should last 3 years, although it may last up to 10 years. Always clicking on a body part will let the unit last longer. Instead, clicking it into thin air will help dissipate the energy, and it will not last as long. Makers of the device claim it can relieve headache, low back pain, lost voice, shoulder pain, arm pain, knee and ankle pain, stiff shoulders, tiredness, sleeping problems, muscle aches, neuralgia, stress, insomnia, joint-pain or tennis elbow, as well as any other conditions of disease of the body. It is most effective for disorders of joints such as the knee, elbow or ankle. The effect of piezo devices includes to facilitate the circulation of the blood, to power up antiphlogistic as it increases the number of blood corpuscle, to resist inflammation - antiphogistic, to increase life power along with activated adrenal, to adjust an autonomic nerve system , and to encourage the recovery spontaneously from illness.
Date Posted:
1/6/2009 5:48:43 PM
Question
Hi, I have a wound that is 2 inches in length and 1 to 1 1/2 inch deep. I got it after a surgery and my incision opened up. It has been healing very nicely the past three weeks but I was hoping to speed up the process and minimize scarring. Can you please recommend some products to me? Thank you kindly.
Answer
Dear Robin:
What kind of wound care dressing and ointment are you using now?
Date Posted:
1/6/2009 5:16:25 PM
Question
Need a part number for external filter that attaches to front of ventilator.
Answer
Dear Dede Hatcher,
Thank you for the inquiry. Please contact Jeff Hof at 636-349-3377. He has all the part numbers.
Respectfully,
MSEC
Date Posted:
1/6/2009 12:41:02 PM
Question
I'd like to know the international standards (or other) upon which you manufacture youm radiation protection products; especially aprom leads. I'd also like to be informed about any standards you comply with or quality certificates that you hold.
Answer
Thank you for your inquiry. We are a medical equipment distributor, not a manufacturer.
Date Posted:
1/6/2009 4:34:34 AM
Question
I work for Seniors and People with Disabilities in Oregon. I assist individuals in transitioning back home from nursing facilities. In most cases these clients need assistive technologies and adaptive equipment. Can you send me a catalog?3541 Fairview Industrial Dr. SESalem, Oregon 97302
Answer
Dear Heather:
We will be happy to mail you some brochures for select products.
Date Posted:
1/5/2009 7:02:46 PM
Question
Hello,I was in a car wreck 5yrs ago.In a full size Maxima and at a dead stop waiting to turn left.A lady in an old metal buick hit me from behind at 50mph.I didn't see her coming. I had a fusion in C5-6 w/plate.My thoracic locks up and have migraines.I feel worse after surgery.What are the benefits for me to have a slant back jacuzzi tub? I had to quite my job and sit at a desk and by the end of the day the compression on my spine is excruciating and laying down w/ice is minor help and tins unit is too painful. my doctor would write a prescription if the benefits would exceed my current treatment plan. Any help or suggestions would be helpful. All i have is a stand up shower. I used to have a jacuzzi tub before the wreck and i know that it benefited me with stress and muscle tension and compression.Please help me. Thank you and Sincerely, Angie
Answer
Dear Angela,
Thank you for the inquiry, however we can not provide a consultation about your condition. We are not physicians. We can answer any questions about the product, (i.e. specifications, capacity). We are experts at answering questions about the products. Please consult your physician for the best treatment for your condition.
Respectfully,
MSEC
Date Posted:
1/5/2009 3:44:40 PM
Question
Hi, We are looking to buy below equipmentLiposuction Liposelection lapro scopeDigital x ray Ct scannerM.R.IAppreciate if you advise if you have this equipment with you and provide the equipment details and best quotation.We are used medical equipments buying company and have continuous demand to used equipment. We are looking forward to have a reliable supplier of this equipment in Canada /USA. Looking forward to hearing you soon.Thanks & Best RegardsMuhammad AhmedSourcing Supervisor,HRA - Tranding Email ahmedmuhammad@hotmail.comTel (905) 956 0833
Answer
emailed suggestions. CV
Date Posted:
1/5/2009 3:36:06 PM
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