Ask The Pros:

Question
I've found a piece of equipment with a sticker on it of the company's name(in the subject line above^) and was curious to Know what they make and if there's a web address for them?

Answer
I contacted customer

Date Posted:
12/15/2006 10:21:52 PM

Question
I am about to have surgery on my right foot, which then will be in a cast for about 6 weeks. I am 5'5" and weigh 107 lbs. and usually am very active. Crutches won't work because they really hurt my arm pits. Can you suggest something else, short of a wheelchair? Thank you!

Answer

Dear Margaet,

Thank you for the inquiry.  I would suggest two items. First, please look up Item #: 087DRV.  It is called a knee walker.  I don't know the dimensions of your cast.  If it is just your foot this will work, we just ask that you consult a physician before perchasing for approval. We also recommend a small wheelchair with leg extensions.

Respectfully,

MSEC

Date Posted:
12/15/2006 11:05:44 AM

Question
i am pregnant and have swelling in my legs. can you please suggest a good stocking that can help reduce the pain & the swelling?thanks.

Answer

Dear J,

Thank you for the inquiry.  May I recommend the anti-embolism stockings.  They are great for the swelling in the legs.  Please look up item #P445061SDMMD in the product search.  When you are ready to order please contact us at 1-877-706-4480.

Respectfully,

MSEC

Date Posted:
12/13/2006 6:36:17 PM

Question
Where can I find this product it is for an infant 6 months old?

Answer

Dear Mr. Lopez,

Thank you for the inquiry. Please supply the manufacturing and model number.

Respectfully,

MSEC

Date Posted:
12/13/2006 1:01:28 PM

Question
My newish compressor fills up great when empty, but when there is over 25psi in the tank, the engine stalls and flips the breaker- hot or cold. any ideas?

Answer

Dear DJ,

Thank you for the inquiry, however in order for us to address your question adequately, I need to know the serial number, make and model of your compressor module. All the units are different. Please advise.

Respectfully,

MSEC

Date Posted:
12/11/2006 9:55:22 PM

Question
I need to buy the following equipment, from a single source, that I could not find on your website:- Titmus2a (pediatric)- GN otometrics Madsen Accuscreen (TE/DP)- GN otometrics Otoflex 100 tympanometer - Bionix Medical Technologies Waterpik Ear Wash SystemPlease advise if may provide such equipment and quote price.Thank you.

Answer

Dear Dr. Rafii,

Thank you for the inquiry, however we do not distribute the items you are seeking. I apologize for the inconvenience.

Respectfully,

MSEC

Date Posted:
12/10/2006 2:34:02 AM

Question
I am interested in the Deluxe Static Air Mattress. Does your company sell the pump as well as the mattress? Does it require a pump which must stay on constantly? Or do you just pump it up once and then leave it alone?

Answer

Dear C.A. Rounsavall,

Thank you for the inquiry.  We do sell the an electric and hand pump.  The pump is not required to stay on constantly.  You just inflate the mattress and then seal the cap. You can set the firmness by how much air you put in.

Respectfully,

MSEC

Date Posted:
12/9/2006 8:11:08 PM

Question
looking for scales that can be borrowed/rented for cardiac babies to be weighed daily at home, to keep a close eye on intake and output, ie could weigh the baby and their diapers.Easy to use, not too expensive, and accurate.

Answer

Dear Theresa,

Thank you so much for the inquiry, however we do not rent or lease scales.  We do carry the SECA line if you are interested in purchsing.  If not, please visit SECA to get a listing of distributors that might rent scales in your area. Trying this website: www.seca.com

Respectfully,

MSEC

Date Posted:
12/9/2006 4:37:33 PM

Question
I am looking for information on using hoyer lifts and/or sit to stand lifts on carpeted floors. Please include health or safety risks to caregiver and resident. Any solutions or suggestions are appreciated.Thank you.

Answer

Dear Kelli,

Thank you for the inquiry. In order for us to adequately answer your question, we need to know what type of hoyer lift you are looing to purchase. We have hoyer lifts that accommodate small and large (bariatric) patients. Please advise.

Respectfully,

MSEC Customer Service

Date Posted:
12/9/2006 1:30:08 PM

Question
while watching an episode of ER. on tv i saw a doctor who had parkinson's use a small camera to look inside a patient's ear does this device exist what is the price and where can one be purchased

Answer
I have contacted this customer.

Date Posted:
12/9/2006 10:36:51 AM

Question
I have an over the door neck traction with a water bag which I have not used in a while and want to start again. But I forget how much weight I am supposed to use in the water bag for the traction. Thank you for your help. I am happy to discover your website.

Answer

Dear Nancy,

Thank you for the inquiry, however, we need to know the make and model of your door neck traction unit.  I can get the instructions from the manufacturer and forward them to you. Please forward the information to kristy@msecompany.net

Respectfully,

MSEC

Date Posted:
12/9/2006 7:51:03 AM

Question
siri need the price list of mass spectrometer and clarus 500 gas chromatograph

Answer

Dear Micheal,

We currently do not have a mass spectrometer and clarus 500 gas chromatograph in stock. Sorry for the inconvenience.

Respectfully,

MSEC

Date Posted:
12/8/2006 4:34:47 AM

Question
My husband is a quadriplegic who requires 24 hour care. I need to find a place where I can buy synthetic gloves in bulk, and I found your site. However, I can't seem to narrow down my search for gloves - I get 29 pages of gloves of all kinds to wade through.Can you tell me quickly: do you carry gloves that are synthetic (not vinyl), powder free and latex free in a size large? If so, what is the price and brand? I purchase them by the case. I've used the Accutouch before and they are okay, but I prefer Handgards or Ansell. Anything comparable to that available?

Answer

Dear Kelly,

Thank you for the inquiry.  Please visit our website and type in item #304VSMMD in the product search. I strongly recommend these gloves and they come 1000 per case.

Respectfully,

MSEC

Date Posted:
12/6/2006 1:39:29 PM

Question
I'm an individual trying to help some poor people and I'm looking for used bed at a low price or even for free so we could donate them to the hospital in hometown HAITI cause it's really in bade shape there's a lack of bed even service

Answer

Dear Rolare,

Thank you for the inquiry.  I really wish we could help but have discontinued selling/distributing used beds.  Good luck in your venture.

Respectfully,

MSEC

Date Posted:
12/6/2006 9:22:09 AM

Question
I have a growth or mass over my ankle that makes out like I don't have an ankle. Should it be removed and what type of mass coult it be?

Answer

Dear Marcie:

We can not offer you medical advice.  Please consult with your physician.

Date Posted:
12/6/2006 4:08:33 AM

Question
Phebe Hospital, Liberia, has a new GE / Baharat Xray system but no assembly instructions. Who can supply them? What special skills / tools / instruments are needed to set it up?lls

Answer

Dear Norm,

Thank you for the inquiry, however we do not sell the new GE/Baharat Xray system.  You may want to contact the manufacturer (GE) for the instructions, here is their website: www.gehealthcare.com

Respectfully,

MSEC Customer Service

Date Posted:
12/5/2006 1:23:47 PM

Question
I recently purchased a new massage table. Where can I find a cloth cover or sheet that fits a massage table in Houston Texas.Thank u 4 your help Tim Timmons

Answer

Dear Tim,

Thank you for the inquiry.  Our call center is in Houston. We are an internet based company that ships directly from our warehouse to the customer.  We do have warehouse's in San Antonio and Grand Prarie. Sometimes when you place an order before noon (and shipping within Texas) it will be received the next business day.

Respectfully,

MSEC Customer Service 

Date Posted:
12/5/2006 12:11:37 AM

Question
I am in need of a single head used surgical light with 360 degree rotation capabilities. Do you have any in stock, and what is the pricing for this item?

Answer

Dear Dr. Leavell-Hayes,

Thank you for the inquiry. May I recommend the Outpatient Plus Minor Surgical Light which comes with a 3-year warranty.  Please visit our website (www.msecompany.net) and search item #2154210BUR.  We do have them in stock.  Delivery usually takes 5 business days.  Call me if you have any other inquiries or would like a quote with shipping charges.

Respectfully,

Christina Contreras

1-877-706-4480 X 107

Date Posted:
12/4/2006 2:11:00 PM

Question
will you please see if you can locate a used OR equipement table similar to the one you have in stock for $374.Thank You

Answer

Dear Marly,

Thank you for the inquiry, however we do not sell used OR equipment.  Please check your local yellow pages and search under "durable medical equipment". Sorry for the inconvenience.

Respectfully,

MSEC

Date Posted:
12/3/2006 12:34:17 PM

Question
Can I (as a National Certified Medicalassistant) order from you directly?Do you have stitch scissors?

Answer

Dear Margaret:

Thank you for your inquiry.  You can most certainly order from us directly.  Please call our customer service department toll free at 877-706-4480 for assistance.

Date Posted:
12/2/2006 7:35:03 PM