If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!
Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.
Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.
Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.
Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.
Question
I am an 88 year old diabetic with a hammertoe. What can I use to keep my second toe from pressing on my big toe? The doctors only want to cut off my toe. I am too old for that and am afraid because of my diabetes. Thank you.
Answer
Dear V.
We can not offer medical advice. The only thing we can recommend is for you to get a second opinion.
Date Posted:
9/25/2006 8:01:25 PM
Question
What kind of knee brace do I need to protect from more meniscus tears on the right knee. I need a brace to use while playing volleyball.
Answer
For a sports-related injury, your best bet would be to use item #401VENMM - which is a sports knee brace. The stainless steel hinges keep it in place and its made out of neoprene with Velcro adjustments.
The brace comes in various sizes as well.
Date Posted:
9/25/2006 7:51:13 PM
Question
Hi! I am wondering what the series of a sink means. I.E. 303 versus 304. Can you explain? Thanks. Alice
Answer
Dear Alice:
303 vs. 304 refers to the gauge of steel used in the construction of the sink. Please call us toll free at 877-706-4480 for further questions.
Date Posted:
9/24/2006 9:54:56 PM
Question
I am looking for protection for fingers. I have purchased in the past foam tubes that can be cut to size the fingers. They come in different sizes. Could you help me find this type of equipment? I have misplaced the order that I used to purchase them a few years ago and need a new supply. Thanks for you help.
Answer
I have contacted this customer CC
Date Posted:
9/24/2006 5:24:30 PM
Question
what connector do we use to attach to the central line that attaches to a vaccutainer so we can draw blood in a needless way???
Answer
Dear Angie,
Thank you for the inquiry. In order for us to answer your question sufficiently we need to know which type of vaccutainer you have. Please advise.
Respectfully,
MSEC Customer Service
Date Posted:
9/23/2006 12:07:19 PM
Question
Greetings!I am searching for an item (not sure of correct name) which I have seen in our area hospital.On the hospital commode in each patient's room, they have a bracket assembly whereby when the patient is ready to get off the commode, this bracket assembly has a support handle on each side.Also, the bracket assembly and the commode seat are connected together. That is, when you raise the commode seat, the bracket assembly and the commode seat move up and down in unison.I have contacted several area medical supplies houses in my hometown; yet, they either don't seem to understand what I'm describing; or, they know what it is but just don't carry it on their store.If you can assist me in any way, I would really appreicate it. If you need to contact me for further information, please feel free to do so.Thank you for your assistance.
Answer
Here is a link to the product which may fit your general description
For all other commode products, please see the options below:
Date Posted:
9/22/2006 5:18:45 PM
Question
Am looking for used (not floor mounted) parallel bars.
Answer
Dear Mr. Deaton:
We only carry new parallel bars. Please contact for pricing and information 877-706-4480.
Date Posted:
9/22/2006 3:12:24 PM
Question
I have the ready piece pls. let me know the price as well as buyer for the same
Answer
I have contacted customer CC
Date Posted:
9/21/2006 11:09:04 PM
Question
i need to know how to plug up my electric wheel chair. I was not given instructions.
Answer
Dear Doris,
Please contact the manufacturer and ask them to forward you a copy of the instructions. We don't know what brand or model of wheelchair you have so we can't sufficiently answer your inquiry.
Respectfully,
MSEC Customer Service
Date Posted:
9/21/2006 7:19:41 PM
Question
I am looking for a lift chair for my mother who is 5'7". I would like for it to have a place for a cup, medicine, etc. I would also like for it to be able to apply heat/massages and come in a fabric that is easy to clean. Can you recommend a chair? Also, I understand that medicare will pay for a small portion of the chair. How do we go about getting that done? Thank you.
Answer
Dear Renee,
Thank you for the inquiry. We currently carry a wide variety of lift chairs. I would recommend Item #:PJ105RPCTGISG As you will notice, there is an option for the heat/massager. This fabric is very easy to clean. Regretfully, we do not work with Medicare. Please call me for price quotes.
Respectfully,
Christina Contreras
Sr. Sales Associate, 1-877-706-4480 X 107
Date Posted:
9/21/2006 6:17:50 PM
Question
Do you have an electronic fetal monitor?
Answer
Dear Arthur,
Thank you for the inquiry. I have great news. We do have an electronic fetal monitor. We have the Corometrics 171 Fetal Monitor, brand new by GE. If you need a quote or brochure, please email me at christina@msecompany.net. OR call me at 1-877-706-4480 X 107. Your price is $4,750 complete, with all accessories and full warranty.
Christina Contreras
Senior Sales Associate
Medical Supplies & Equipment Company, LP
www.MSECompany.net
toll-free: 1.877.706.4480 x 107
direct/international: 1.713.589.6059 X 107
fax: 713.706.4161
Date Posted:
9/21/2006 3:30:29 PM
Question
I am looking for a Siemens Prima transrectal ultrasound needle guide bracket kit. If someone could please help.Thank youIris
Answer
Dear Iris
Thank you for your inquiry. At this stage we do not carry this product. Please contact www.siemens.com for a dealer in your area.
Respectfully,
Date Posted:
9/20/2006 11:33:01 PM
Question
LOOKING FOR TOP ENCLOSURE FOR NPB-190 PULSE OXIMETER
Answer
Dear Faisal,
Thank you for the inquiry. We do not have a top enclosure for the NPB-190 Pulse Oximeter. Try contacting he manufacturer because they could have a list of local dealers in your area.
Thank you,
MSEC Customer Service
Date Posted:
9/20/2006 4:32:22 PM
Question
I am lookig for a pair of OB/GYN exam stirrups.
Answer
Dear Greg,
Thank you for the inquiry. In order for me to answer this question adequately, I will need the manufacturer and model number of your exam table you wish to attach the stirrups to. Please email us at info@msecompany.net
Respectfully,
MSEC Customer Service
Date Posted:
9/20/2006 2:53:36 PM
Question
Hi I'm 6'7.5" tallmy arm length is 27" from shoulder to slightly below wrist. Would your consultation coats fit me comfortably if so what size. Thank you
Answer
Dear Jomo,
Thank you for the inquiry, however, our consultation coats will not accommodate the length of your arms. We double checked with our product support division and in order to produce this coat, we need to order 400 or more. We advise to have a custom made coat. We apologize for the inconvinence.
Respectfully,
MSEC Customer Service
Date Posted:
9/20/2006 6:16:10 AM
Question
Do you, or other medical suppliers purchase used scooters? Looking to sell this Jazzy 1100. It was purchased in '01, barely used, has been stored for 3 years. Would you know anyone interested in buying?
Answer
Dear Robin,
Thank you for the inquiry, however, we no longer purchase used scooters. I would recommend posting an advertisement locally because it is very expensive to ship. Good luck!
Respectfully,
MSEC Customer Service
Date Posted:
9/19/2006 10:50:13 PM
Question
Do you have any used health scales suitable for a clinic situation. I would like some that at least go up to 400 lbs.Kathy
Answer
Dear Kathy,
Thank you for the inquiry, however, we do not carry used health scales. We do have new scales that accommodate bariatric patients. Give us a call at 1-877-706-4480.
Thank you,
MSEC Customer Service
Date Posted:
9/19/2006 4:26:51 PM
Question
I am looking for a table that could be used for patient medical examinations that would be "portable". Ideally it would have stirrups. We will be setting up and taking down our clinic. Table would need to be lightweight enough to put into a storage area. What do you have?
Answer
I have contacted this customer (CC)
Date Posted:
9/19/2006 4:13:16 PM
Question
I am looking to buy a used manual wheelchair for a bariatric patient at a local nursing home who has no one to help her. She is getting pressure sores form the regular size wheelchair she is in now. I am in Houston area. Can you help?
Answer
Dear Kristi,
Thank you for the inquiry. I am sorry to inform you that we have discontinued selling used wheelchairs. My sincere apologies.
Respectfully,
MSEC Customer Service
Date Posted:
9/19/2006 12:09:00 PM
Question
my mom just had a cervical surgery done on her neck which pillow would give her better support and help her sleep better a night with less pain ??
Answer
Dear Angel,
Thank you for the inquiry. Here are a few suggestions:
http://www.medical-supplies-equipment-company.com/product/ppf/param/488_0__1_true/product_search.asp
We always recommend contacting your physician for the best possible one to use.
Respectfully,
MSEC Customer Service
Date Posted:
9/18/2006 10:38:11 PM
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