Ask The Pros:

Question
what effect does expiration have on strip,& effect on user?

Answer

Dear John,

Please provide us with the brand name you have.

Thank You,

Date Posted:
2/9/2006 7:29:03 AM

Question
Do all the major brands of otoscopes fit the same disposable tips?

Answer

Dear Thomas,

Thank you for your inquiry.  Otoscope speculas/tips are generally made to fit specific brands/scopes.

If we can be of further assistance, please call our customer service department at 1-877-706-4480.

Thank You,

Date Posted:
2/8/2006 3:52:51 PM

Question
HELLO, I WANT TO KNOW IF YOUR COMPANY SHIPS TO PUERTO RICO.

Answer

Dear Awilda,

Thank your for your inquiry.  Yes, we do ship to Puerto Rico.

If we can be of further assistance, please call our customer service department toll-free at 1-877-706-4480.

Thank You,

Date Posted:
2/8/2006 1:42:38 PM

Question
I want some vg200 gastroscope welch allyn, can you help me.Thanks

Answer

Dear Carlos,

Thank you for your inquiry.  Though we currently do not have any Welch Allyn gastroscopes in stock, we do have a number of Olympus gastroscopes in our inventory.  Take a moment to browse our inventory and you're sure to discover that Olympus gastroscopes are manufactured with the expertise and attention to detail unmatched in the profession:

Gastroscopes

Please call us toll-free at 1-877-706-4480 for additional assistance of if you have any questions.

Thank You,

Date Posted:
2/8/2006 10:28:38 AM

Question
do you know where to rent a electric scooter for my mother who has broken her ankle in a car accident.

Answer

Dear Denise,

We suggest:

 Jansen Medical Supply LLC
6125 West Sam Houston Parkway North
Houston, TX   77041
1-888-896-4050

Respectfully,

Date Posted:
2/7/2006 10:55:22 PM

Question
Do you carry either a stainless steel bed pan or even a heavy duty bed pan, the ones we are getting keep cracking under the weight?

Answer

Dear Mary,

Thank you for your inquiry.  Though we do not currently have any stainless steel bed pans in stock, we do have a variety of products in our toilet aids category that will meet your needs.

If you have any additional questions or need further assistance, please call our customer service department toll-free at 1-877-706-4480.

Thank You,

Date Posted:
2/7/2006 4:41:08 PM

Question
Kindly provide contact phone number and e-mail address of agent / supplier for hospital beds in Malaysia

Answer

Dear Ir. Chong Kam Fook:

At this stage we do not have an agent for medical hospital beds in Malaysia.  We can however exports beds to Malaysia.

Date Posted:
2/7/2006 10:01:47 AM

Question
My husband uses Forearm Crutches (Aluminum) as in yourItem #: UF00-10-20RVE.  Do you have a type of padding that would soften the "cuff" portion of the crutch?

Answer

Dear Lori,

Thank you for your inquiry.  Unfortunately, we currently do not have any such item in stock.  However, there is a non-profit organization that does have what you're looking for:

Able Project

If we can be of further assistance to you, please call us toll-free at 1-877-706-4480.

Thank You,

Date Posted:
2/7/2006 9:29:45 AM

Question
I am the director of a respiratory care program in East Tennessee. I am looking for used/reconditioned hospital beds for use in my RC laboratory. I would need two electric beds that can be put into Trendelenburg, with mattresses. Could you give me a price estimate. I am presently putting our capital equipment budget together. Also include an estimate for shipping (zip code 37743). Thanks

Answer

Dear Mr. McGee,

Thank you for your inquiry.  Unfortunately, we do not have any used hospital beds in stock.  However, we do offer a wide selection of new hospital beds that may fit your budget:

Manual Hospital Beds

Electric & Semi-Electric Hospital Beds

As for shipping - shipping of a hospital bed itself will be app. 150-160 each.  Mattresses, rails, etc. will carry extra shipping costs.

If we can be of further assistance, please call our customer service department toll-free at 1-877-706-4480.

Thank You,

Date Posted:
2/7/2006 8:45:22 AM

Question
I work in US Army Medical Corps, I would like to know if you have replacement liners for the linen hamper listed above? What would the shipping cost be to send it to a US Army Medical Health Clinic in Grafenwoehr, Germany?Thank youSGT Kenneth Burrier

Answer

Dear Sgt Burrier:

Your request did not specify the item number for the linen hampers and the hampers' dimensions (if possible).  Please provide us with that information so that we could provide you with the information you have requested.

Date Posted:
2/7/2006 3:53:15 AM

Question
I am trying to find a gel cushion with amputee support, but I need to know if there is a HCPC Code that can be used to bill Medicare. Does the cushion you carry have such a billable code?

Answer

Dear Deadra:

As a general rule, we do not have HCPC listed for our products.  At this point in time we do not accept Medicare coverage.

Date Posted:
2/6/2006 2:45:04 PM

Question
Hello,We are interested in Stainless Steel Work TableItem #: 4203-ST4ARO Can it support 100 pounds without flexing?-RDC

Answer
mike is working on this.

Date Posted:
2/6/2006 1:28:36 PM

Question
We are looking for a used, electric table that has full forward and reverse tilt

Answer

Dear Chrissy,

Thank you for your inquiry.  Unfortunately, we currently don't have any used electric tables in stock.

Thank You,

Date Posted:
2/5/2006 6:42:56 PM

Question
Hi, I looking for a used stand-in frame. Gail

Answer

Dear Gail,

We appreciate your inquiry.  Unfortunately, we currently don't have this used item in stock.  If we can be of further assistance, please call our customer service department toll-free at 1-877-706-4480.

Thank You,

Date Posted:
2/5/2006 11:20:42 AM

Question
Hi there - My husband has to have oxygen most of the time but am looking for a measuring device for his oxygen level when he is not connected to the machine. The ones they have in hospital have a clip for your finger. Do you stock anything like this please? Thanks

Answer

You are referring to a pulse oximeter.  We carry a large selection of new and used in hand-held and stationary models.  For our selection of products, please click on the links below:

Date Posted:
2/4/2006 10:17:40 AM

Question
Good Day; Do you ship to Canada? Would like some more info. on this tester. Do you supply test Strips also? Are you the main supplier? Could you send pricing for test strips.. Thanking you Blaine Kerr PE Canada Postal addy. C0A 1R0

Answer

Dear Blaine:

Thank you for your inquiry. We do ship to Canada. However, we are unable to identify a specific product based on your descirption.  Please provide us with the item number so we can properly assist you.

Date Posted:
2/3/2006 9:06:15 PM

Question
Charging a wheelchair has increased the monthly electric bill $100/month. Is there an alternative to house current for charging or a charging system that does not require so much electricity?

Answer

Dear Justin,

Thank you for your inquiry.  Using a gas-powered generator is an option to investigate.  Home Depot, Loews, or a local hardware store will carry many models to choose from.

Thank You,

Date Posted:
2/3/2006 4:31:14 PM

Question
is there such a thing as a heated x-ray table? not a cover for the table but a heated table?

Answer

Dear Stacy,

Thank you for your inquiry.  According to our research, there is no such item on the market.  Have you seen our inventory of medical exam tables?  There's sure to be a table that will suit your needs.  Otherwise, we invite you to call our customer service department toll-free at 1-877-706-4480.  Our expert staff will help you find a table that will best suit your specifications.

Thank You,

Date Posted:
2/3/2006 3:23:28 PM

Question
Dear Sirs,My mother is 70 years old and has severe spinal deformity - ossification. The ossification is not over yet, so the finds out that certain exercises, treatments and particularly an adequate flat laying surface bad - can help for some short period of time. Soon after, she leans towards right side and pretty much stays in that position during the day, which makes her walking and moving extremely painful. Paradox ally she also shows some signs of spinal flexibility (she is capable to bend herself all the way down in hips.) I saw that you have some orthopedic supports for back on your website and wonder if you can give me an advice which one might help my mother to stay in vertical, or at least less painful, position during the day.Regards,Jelena Clemente

Answer

Dear Jelena,

Thank you for your inquiry.  First of all, it would be prudent to seek the advice of an orthopedic specialist.  However, we do have a line of products that might be helpful:

Posture Correctors & Clavicle Braces

Specifically, the item below will meet your needs:

Posture Corrector-Thoracic Lumbo-Sacral Orthosis
This item is recommended by doctors for correcting posture, for people who suffer from scoliosis or other spine problems, and for those who spend long hours sitting without much movement.

If you have any additional questions or need further assistance, please call our customer service department toll-free at 1-877-706-4480.

Thank You,

Date Posted:
2/3/2006 1:40:13 PM

Question
I am looking for a new lab coat and liked the look of one you sell however, I cannot find sizing measurements. I am small or medium but because the coat I am interested in has shoulder darts I don't want to get something too large. What are the sizings on the small and medium on Item #: 31TDMMD

Answer

Dear Ellie,

Thank you for your inquiry.  For sizing information, see below:

Small
Size         8-10
Bust        36-37
Waist      27-28
Hip         38-39

Medium
Size        12-14
Bust        38.5-40
Waist      29.5-31
Hip         40.5-42

If you need further assistance, please call our customer service department toll-free at 1-877-706-4480.

Thank You,

Date Posted:
2/2/2006 11:53:37 PM