Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
I have a SLS Biophile Chromos 694 HeNe used laser. I would like to sell it, what would be an appropriate price on it?

Answer

Dear Anu:

Thank you for your inquiry.  Pricing on used laser will vary based on condition, age, software etc.  There is really no aftermarket, such as used cars, that will dictate the price for a used laser.  A good starting point would be to depreciate it based on purchase price and the condition of the unit at 10-15 percent per year.

Good luck

Date Posted:
4/1/2005 7:20:54 PM

Question
Moved into a rentedcondo. The previous owners had cats. I am now suffering allergic reactions. Is there a shampoo I can use to help rid the place of the dander?

Answer

Hi Dolores:

Thank you for your inquiry.  You may wish to visit the following site to view their selection of cleaners specially designd to fight allergents in clothing and carpeting:

http://www.theallergyreliefcenter.com/store/chemicals.cfm

Date Posted:
3/31/2005 4:45:32 PM

Question
my cousin in a foreign country is suffering from a disease called chondro dermitio i think it is something like extra bone growing inside his ear and he has been told there is a special pillow for his case because he can't sleep comfortably.

Answer

Dear Kamal:

We are not aware of a special pillow that may aid in your cosins condition.  You may ask you cosin to find out from his local doctor the general parameters of the pillow. Then take a look at our pillow selection to identify a pillow that matches.  Take a look at the following product category for some ideas Pillows .

Respectfully,

Date Posted:
3/31/2005 12:42:12 PM

Question
I have a trouble finding human's height measuringdevices. Could you please refer me to an appropriatelink.

Answer

Please look at the following products:

Date Posted:
3/31/2005 12:24:57 PM

Question
HI, I am a diabetic and have problems find a good fitting shoe. My size is 7EE. New Balance does make a running shoe for women 587 that helps. My feet have a tendency to hurt and burn. The pain radiates up my leg causing redness. If I do not wear my New balance I am not able to walk much for a few days afterwards, due to the pain and discomfort. I was wondering if you carry a shoe that I might be able to wear.Thanks, Lj

Answer

Thank you for your inquiry.  You may wish to try out one of the following pairs of shoes. Size EE is equivalent to our X-Wide. 

Please call us toll free with any other questions 877-706-4480.

Date Posted:
3/31/2005 9:39:22 AM

Question
What volume of medication does this electrode accomodate?

Answer

Dear Paula:

That electrode has a capacity of 2-3 cc.  Please call us toll free with any other questions at 877-706-4480.

Respectfully,

Date Posted:
3/30/2005 10:11:10 PM

Question
I need something that can move out of the bed, preferable something to allow me to pull myself up, pivot, and sit down on my chair or bed.

Answer

For a bed, you may wish to consider Bedrail Gated Support System, Item 0001RBUKNUISG. For any other questions, please call us toll free at 877-706-4480.

Date Posted:
3/29/2005 3:50:49 PM

Question
We have this machine at our rehab center. However we do not have accessories to allow us to have optimum use of this machine. Is it possible for u to mail me the information on this machine so I can order the accessories to allow all the body parts to put at work? My address is 784 broadway, woodmere NY 11598 My fax number is 718-888-5249. Thanks.

Answer

Dear Shaheen:

Thank you for your inquiry. We would recommend contacting the manufacturer for accessories and instructions on proper use.

Respectfully,

Date Posted:
3/24/2005 7:30:27 AM

Question
needs leads - mini banana to pin. Have them?

Answer

Dear Mike:

Unfortunately, we do not carry these lead wires.

Respectfully,

Date Posted:
3/23/2005 9:00:18 PM

Question
I am suffering from a severe sinus condition and have just been recommended to use this product by my ear, nose and throat consultant,who is currently on attachment to our local hospital from Boston U.S.A. Can you please advise me if it is available for purchase in the United Kingdom?

Answer

Dear Mr. Colbourne:

Thank you for your inquiry.  We do not have any knowledge about this product availability in the UK.  We will be happy to ship it to you from the US.  However, payment must be made via US bank issuing credit card.  Also, the shipping charges would be $30-$40 USD. 

Respectfully,

Date Posted:
3/23/2005 1:31:06 PM

Question
I am looking for a 2 level stainless steel instrument table. We trialed one a few years ago and I do not have the literature on it.

Answer

Here are some options for the tables with shelves :

Date Posted:
3/22/2005 6:52:15 AM

Question
Can the above item be ordered in smaller quanties? I would be ordering a box of 25 for our fire agency.

Answer

Dear Ms. Martinez:

FeverScan Forehead Thermometers also come in 100/ box.  Item number Z034CTAMD.  Please let us know if you need any additional information.

Respectfully,

Date Posted:
3/21/2005 5:54:52 PM

Question
What information can you provide me about the use of nebulizers for cats with Upper Respiratory Infection to assist them through the "hard to breathe" stage?

Answer

Dear Ms. Star:

Thank you for your inquiry.  But for a recommendation regharding nebulizers for cats please contact your local veterinarian.

Respectfully,

Date Posted:
3/20/2005 11:53:34 PM

Question
how long can insulin stay out of a fridge without any affect on the product and at what tempeture

Answer

Insulin does not work well when it is kept for too long or is exposed to extreme temperatures. If you buy several bottles of insulin at once, keep the unopened ones in your refrigerator. (Do not put them in the freezer. Insulin clumps at temperatures below 36F.) Before you open a new bottle, check the date printed on it. If it is more than a month past that date, don't use the insulin -- it is too old.

If you use up a whole insulin bottle in a month or less, keep the bottle you are currently using at room temperature. It will stay fresh for up to month without refrigeration, as long as its temperature stays under 86F. If you would rather keep all insulin in the refrigerator, make sure to warm up the insulin before injecting it. Cold insulin can make the shot uncomfortable.

Date Posted:
3/18/2005 6:07:27 PM

Question
dear sir,I have a used medical bed, which has been with me from last 10 yrs. It never has been used, just occupying that space. All its functions are working condition. I would like to sell. I have tried selling locally through news paper. But I have not had any luck, can you suggest me, how to dispose this bed.It cost then $2900.00. James

Answer

Dear James:

The best recommendation that we could give you is to donate to Salvation Army or a Free Clinic in your area.  Bed of that age would be difficult to sell.  Good luck!

 

Date Posted:
3/18/2005 3:29:06 PM

Question
I'M LOOKING FOR PRINTED TOPS IN SIZE 4X IN A 32'' LENGTH DO YOU CARRY THESE SIZES IN THIS LENGTH.

Answer

Dear Dottie:

Thank you for your inquiry.  Unfortunately, the largest sizes of tops that we carry is in 3XL.

Date Posted:
3/18/2005 8:50:39 AM

Question
Hello,I am looking for an innertube for a scooter tire size 2.80/2.50 x4. Do you carry these or di you know someone who does? Pleas respond via email.Thanks.Steve

Answer

Dear Mr. Little:

Thank you for your inquiry.  We do not sell scooter components or parts.  Your most direct option is to contact the manufacturer of the scooter about replacement options and the dealers in your area.  Good luck!

Date Posted:
3/18/2005 12:14:11 AM

Question
I have a pulmo mate compressor/nebulizer with a broken part that needs to be replaced. It's the plastic piece (where the air comes out) that connects with the long air tube. Can this piece be replaced without having to buy a whole new unit?

Answer

Dear Mr. Smith:

Thank you for your inquiry.  If you had the unit for less than three years, it may still be under warranty.  You may wish to check with the manufacturer or the company you had purchased from. For any other questions, please call us toll free at 877-706-4480.  If you are considering buying a new unit you can purchase one online PulmoMate Compressor/Nebulizer.

Respectfully,

Date Posted:
3/17/2005 9:00:33 AM

Question
Hello. Can you please tell me what kind/type of syringe to buy for use with Allergery antigen shots, I need to give Myself 3cc shots once per week untill I can get to a new Allergery specialist. I have the antigen stored in my frig. Thanks Robertwiebers1@llnl.gov

Answer

Dear Mr.Wiebers:

Thank you for your inquiry.  We do carry a syringe that should meet your needs.  To view the product click here. Let us know if you have any more questions or concerns, please call us toll free at 877-706-4480.

 

Date Posted:
3/16/2005 4:16:01 PM

Question
Do you know of any stores that carry this item? I do not want to buy online.Thanks.

Answer

Dear Lois:

 

We are located in Houston, Texas.  We are not aware of any other retail locations.  Buying online is safe. We do not share your information with any thrid parties and our site is secure with 128 bit encryption security layer. If you have any questions, please call us toll free at 877-706-4480.

Respectfully,

Date Posted:
3/13/2005 7:47:53 PM

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