Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Hi,Can you please give me some more information regarding this product. how low does the saddle go to on its lowerst setting and how much would shipping be to the UKmany thanksEmma Cockbain

Answer
The seat height adjusts for persons ranging in height from 40in to 63in.  We can ship this item within USA.

Date Posted:
6/4/2013 5:14:32 AM

Question
Had prostate surgury and hemodesacting up need something comfortable to sit on.what kind of cushionthanks.

Answer
A ring cushion would be sufficient for your needs as this reduces pressure to the center of the buttocks while sitting.

Date Posted:
6/2/2013 3:16:22 PM

Question
Does this price include everything needed Are there any extra charges for the electric patient operated pendant to adjust bed? Quality guaranted?Returnable if not suitable?

Answer

This price includes the entire bed package consisting of: headboard, footboard, frame, mattress, side rails.

This unit is electrically controlled by the hand controller that is located at the foot of the bed.

This item is one of our top-selling bed packages available. 

The item may be returned, however you will be responsible for the return shipping costs, original shipping costs are non-refundable and a restocking fee of up to 25% may apply.

Date Posted:
6/2/2013 2:27:11 PM

Question
Please quote the above item with quantity 10 pk of 250.Delivery by carrier as FEDEX to Saudi Arabia ,Riyadh.Please this top urgent request and we need very good prices.thankskhalil abolouzsales managerfree design companysaudi arabia,riyadh

Answer
A quotation will be e-mailed to you shortly.  We do not ship international via FedEx unless we are billing a 3rd party account.

Date Posted:
6/2/2013 12:30:27 PM

Question
Rate and Del fee to rent a semi-electric hospital bed for one month. I live in Waldorf, MD and must rent it for July, 2013

Answer
We unfortunately do not offer any rental services, but depending upon the timeframe for which you need to rent the bed, it may be more cost effective to purchase.  We offer bed packages starting at $699+Delivery.

Date Posted:
6/1/2013 9:20:27 AM

Question
I would like to know if you ship to Malta Europe and how much would the shipping cost Also, how long would it take to arrive in Malta ?

Answer
We do ship to Europe.  The delivery cost for one unit will be $54.05 insured via US Priority Post.

Date Posted:
5/31/2013 4:52:41 AM

Question
86267INM Tracheostomy Cleaning Brushes Please explain. I need just a multiple qty of one brush I have brush 5 long total, 2 long bristle 1/2' wide for a # 6 trach. Can I get this from you? How big an order for free shipping?

Answer

This item has been discontinued, however we do have an alternate item that is packaged in sterile 2's that is 5.25in L total, diameter of bristles is 1/2in and the length of bristle section is 2in.  This item number is DYND73043 and there is a total of 25 packs per case for $22.94+Shipping.

Date Posted:
5/30/2013 9:17:22 PM

Question
Working on Cherry Pt Mess Hall bid and need GSA price for quantity of 2 stainless steel medical storage cabinets, your item #1SSCIH, with freight to MCAS Cherry Pt., NC. Please provide quote by return email message ASAP to meet bid deadline. Thank you!

Answer
A quote will be e-mailed to you with discounted pricing reflective government discount.  We do not currently have this item on GSA schedule.

Date Posted:
5/30/2013 3:53:55 PM

Question
Hi Guys, My name is Will Gray and I am the Head Football and Basketball coach at Pine Bluffs High School in Pine Bluffs, WY. We are looking to replace our current athletic whirlpool, but do not have the budget to buy a new one. I am wondering if you have used equipment that we could buy. Our motor is in good shape so we are just looking for the tub. The current tub we have is about 20 years old and the bottom is cracking at the seams. JB Weld is not working any more. The dimensions are: 56 x 43 W x 36H I am not sure of the specific number of gallons that it holds. Thanks for any information. Will Gray PBHS Athletics

Answer

Thank you for your inquiry. Please check your email shortly for an updated quote for the whirlpool. Thanks! Finance options are available. Please email or call me for more details.

Date Posted:
5/30/2013 12:30:57 PM

Question
Looking for a non metal frame hospital bed that will be compatible with a hillrom 500 series mattress

Answer
All standard hospital beds we carry do feature steel frames with either welded steel or steel spring decking.  We do have a low non-adjustable PVC bed frame available with a headrest option.

Date Posted:
5/29/2013 5:40:16 PM

Question
we have a old chiro-ice pack it how has a leak can you tell me how to dispose of it

Answer

Dear Mr. Kaufman:

We do not have disposal information regarding the product.  Manufacturer contact information may be posted on the pouch itself.  In this case, it may be best if the manufacturer is contacted directly.

Date Posted:
5/29/2013 10:44:04 AM

Question
What is the best price I can get on this table What is shipping and tax cost?St. Peters, MO63376

Answer

Thank you for your inquiry. Please check your email shortly for the formal quote including shipping charges.

Date Posted:
5/27/2013 6:14:39 PM

Question
To Whom It May Concern: Please contact me regarding your Affiliate and/or Reseller Program,is one is available at this time. I represent the American Consumers Bureau and the American Business Bureau, both of which are membership oriented organizations for the purpose of securing Discouts for our members on a wide variety of Products and Services. I look forward to hearing from you. Thank you. Sincerely, ETM 5-27-13 / 3:15 PM

Answer

Thank you for taking the time to speak with me this afternoon. I will be your main point of contact for your medical supplies needs. My name is Gilbert (kgilbert@msecompany.net) and phone#: 1-877-706-4480 x 108. I look forward to working with you in the near future. Thanks!

Date Posted:
5/27/2013 3:16:56 PM

Question
My 89 year old sister has osteoporosis in the back. Has a lot of pain from the mattress she is using. What do you suggest She uses a single bed. I would have to get the size.Thanks

Answer
Our pressure reduction mattress is a good option for people who are not completely bed-ridden as it provides additional support with the convoluted topper and reduces pressure on any specific point on the body.

Alternatively, if she is in bed most of the time, you may consider a low air loss or alternating pressure mattress.  These are air mattresses that offer the best pressure reduction of any that we offer. 

Date Posted:
5/26/2013 10:28:56 PM

Question
I have suffered w/bad breath all my adult life. I just learned irrigating my throat and sinuses may help me. As Ive never done this before, I'm looking for instructions on how to safely/effectively clean throat. Is there information on how to make this work Please help me.

Answer

Instructions for Use

Add saline, diluted Listerine, or your favorite mouthwash to the irrigator basin. The throat tip has a contoured design to rest on the tongue comfortably. Lay the tip straight back on the left side of the tongue and direct it just behind the last tooth. The irrigation stream will wash the left tonsil or side of the throat, come around and wash the other side. Gently pull tongue cleaner/scrapper back and forth to remove and rinse away bacteria and food particles.
Turn the tip over and place on the right side of the tongue and direct it just behind the last tooth. About 30 seconds on each side should be enough. Always begin with the device at the lowest pressure setting. The 45 degree angle of the irrigation tip and tongue cleaner element which acts as a tongue depressor is designed to prevent reflex gagging.
 

Benefits of Pulsatile Irrigation:
 

- Soothing drug free relief for sore throat irritation, infection, and chronic hoarseness
- Relieves pain and encourages healing to the infected areas
- Reduces spread of infection
- Safer and more effective than gargling
- Great for fresh breath control

Date Posted:
5/26/2013 12:04:10 PM

Question
I have received my order of Item TG10RVE a gel overlay. Is this item safe to use on a hospital bed/adjustible bed that electronically adjusts the head and/or bottom part of the bed Is there risk to the overlay breaking up due to a dent as a result of adjusting the bed Hope to hear from you.

Answer
This item is compatible with and will conform to all adjustable hospital bed positions.

Date Posted:
5/25/2013 1:33:23 AM

Question
Wondering if the dividers can be removed from each drawer.Would the cost decrease at all if I purchase 2 carts

Answer
These are bin-type drawers that are essentially permanent dividers. If you are looking for a cart with adjustable dividers I would be happy to recommend one.

Date Posted:
5/22/2013 7:46:19 PM

Question
could this mattress be used on tope of a regular bed for travel purposes

Answer
This mattress is meant to be used with and conforms to all positions of a hospital bed.  If the mattress is used in a manner other than that intended by the manufacturer, the warranty is subject to approval.

Date Posted:
5/22/2013 5:03:16 PM

Question
There is a man living in a nrsing home I visit who has lived using his pallet for over 20 years and it needs replacing. Want to get a good pallet for him as it looks like the nh may expect him to use the ;next one for another 20 years!!

Answer
Thank you for your inquiry. We would be happy to assist you with this request. Do you need a quote for this stretcher for him? If so, could I get a zip code to also include shipping charges?

Date Posted:
5/22/2013 1:21:47 PM

Question
Good DayCould you please let me know if these casters can be mounted on to a medical office exam bed.We relocate numerous beds as we are a medical school and require an easy way to move them when requiredThank youBonnie

Answer
These casters are a factory installed option on a specific line of products we offer.  They may not be compatible with other lines of tables.

Date Posted:
5/22/2013 12:11:17 PM

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