Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Are these height adjustable and what is the maximum adjustment

Answer
Thank you for your inquiry. The height adjusts from 22in up to 35in high.

Date Posted:
4/27/2013 8:05:13 AM

Question
Do you have this cabinet in an 8in deep option

Answer

Dear Ms. Athey:

Thank you for your inquiry.  Unfortunately, this item only comes in a 4 inch deep size. 

Date Posted:
4/26/2013 11:59:41 AM

Question
Would this unit also remove airborne dried egg white protein For instance, if an egg hatching project were taking place in a classroom and dried egg would be in the air, would this remove those molecules? If not, would a different model?

Answer

Dear Ms. Kletter:

The unit is up to 99% efficient in destroying airborne mold spores, bacteria, ozone, viruses, dust mites, allergens and other airborne pollutants.  We dont have any test data on air born egg particles, but in principle it should be effective. 

Date Posted:
4/25/2013 6:04:54 PM

Question
1 Is this product still available; and, 2 What is the price for case of 1,000 shipping We use these for environmental swab sampling and the inclusion of acetone is needed as a solvent. Thanks in advance ....

Answer
Beth, as per our dicussion, I will be sending you some samples of the triple pack Acetone Alcohol Swabsticks contain 70% isopropyl alcohol and 10% acetone.  I will let you know once those items have shipped. 

Date Posted:
4/24/2013 4:32:38 PM

Question
I was wondering if this cart makes any noise. Im looking for quite cart for medication delivery in hospital environment.Thank you

Answer

Dear Ms. Patel:

The drawers are equipped with ball bearing slides and the 5 inch casters are made of durable rubber material.  If used on even surface the cart should be quite and easy to manuever.  Please contact us for any other questions. 

Date Posted:
4/24/2013 11:27:23 AM

Question
Could you please tell me the status for an order I placed through your website? The confirmation number is 138671. If already shipped, could you provide Proof of Delivery? I would appreciate it. Thank you very much.

Answer

Dear Rafael:

The item was delivered to dock on April 1st and signed for by Allen.  UPS tracking number is 1Z08X1590363777240.  You can find proof of delivery on UPS.com using the tracking info. Thank you for your business and let us know if we could be of further assistance. 

Date Posted:
4/24/2013 5:10:33 AM

Question
Can it be used on bleeding wounds

Answer
You should be able to pack open wounds with hydrogel gauze dressing. 

Date Posted:
4/23/2013 11:20:53 PM

Question
Please send a bigger picture. Can this be used for Bariatric Shower Chair Commode Item# SF-SO-052CCSIPU. How does it snap on.

Answer

Dear Usha:

We added a slightly bigger picture for Midsize & Oversize Snap-On Footrest for Shower Chairs .  But that is all we have for now.  The footrest will work for model SF-SO-052CCSIPU. 

Date Posted:
4/23/2013 6:21:42 PM

Question
Can you tell me the weight limit on this item I want to stock IV supplies in it and place a monitor on the top of it.Thanks

Answer

Dear Jacqueline:

According to the manufacturing specs, the cart has a weight capacity of up to 50 lbs.  If you would like to make the top of the cart more rigid, we can add cross members below the top plate for an additional $35.00.  Please let us know if you would like for us to put a quote together for you. 

Date Posted:
4/22/2013 10:08:15 PM

Question
Im looking for the users manual for this model . do you know anybody that has one I could get a copy fromThank you

Answer
You may wish to contact Lee Atkins at www.hotlasers.com

Date Posted:
4/22/2013 5:38:55 PM

Question
What is the overall length? What is the dry weight or do I need to add water to attain 3.2kg? Thank you, John

Answer

The overall length of the Infant Water Rescue Training Manikin is 26 inches.  The dry weight is 2.9lbs. 

Date Posted:
4/22/2013 11:59:14 AM

Question
Hello, I am looking for a bed such as this one for a client of mine who has medicaid as well as BCMH insurance. Does your company have the capacity to bill either of those companies

Answer

Dear Samantha:

Thank you for your inquiry.  We do not accept medicaid or insurnace reimbursement at this time.  Please let us know if we could be of further assistance.

Date Posted:
4/22/2013 11:25:31 AM

Question
I have very small neck - btw. 12-14 inches around. Will this fit me

Answer

Dear Ms. Lorber:

This product uses a velcro type of adjustment. So you should be able to contour it to your neck size. 

Date Posted:
4/21/2013 6:46:16 PM

Question
Wondering if this therapy table is 18 including the mat Or is the table 18 with and additional 2 for the foam, making it 20 total? We need a total mat table to equal 18. We would like to speak with someone, you can reach Neera 716-830-6543 or Mike 716-801-1524.

Answer

Dear Michael:

Thank you for your inquiry.  The over height from the top of the mat to the floor is 18 inches.  Please contact Gary at 877-706-4480 x 104.  I will be happy to do a quote for you including shipping charges to your destination.  POs can be faxed to 713-706-4161. 

Date Posted:
4/19/2013 8:19:44 PM

Question
Can we use different thermo foil finishes or laminate finishes We need a total in 3 different finishes of 57 cabinets. We are also looking for 14 more cabinets for narcotics with a pull down shelf for for note taking.Thanks,Dana

Answer

Dana:

Thank you for your inquiry.  As per our discussion, please email me the exact specifications for the cabinets including a swatch of the desired finish to gary@msecompany.net

I'll look forward to getting that information. 

Gary Gorodetsky

877-706-4480 x 104

Date Posted:
4/19/2013 12:34:15 PM

Question
Can this be mounted to an existing tub What is the distance between the mounting bracket and the turbine shaft?

Answer

Laura:

As per our discussion, please email a pic of the tub to gary@msecompany.net

Date Posted:
4/19/2013 11:25:54 AM

Question
with all the medical problems I have. I am looking for a medical bed to sleep in.If I could fine a bed that wouldt cost mearm,leg or foot. I am interest in buying one. I am on a fixed income cant offord much.

Answer

We have available a full electric adjustable hospital bed package including a standard foam mattress for $809.00 plus shipping or you can upgrade the mattress to a pressure reduction mattress for an additional $45.00.

http://www.medical-supplies-equipment-company.com/product/ppf/id/21319/new_prod_full.asp

Date Posted:
4/19/2013 6:38:33 AM

Question
Good Afternoon. I am Ki Ho,Shin in korea. I want to know the item#CA052LSDOP. Your agency in Korea? Please send me your answer If it is. Thank you very much.

Answer
We do not have an outlet in Korea, however we will be happy to ship there.  Please advise of the frequency of the probe you require and we'll gladly provide you with a quotation.  Thank you!

Date Posted:
4/18/2013 1:18:50 AM

Question
What is the total weight of this tub with Water We are trying to calculate to know if the floor would need to be reinforced.

Answer

The entire unit weighs about 200lbs with turbine tub and plumbing components.  Your actual water use will vary depending upon the weight/size of the person in the tub and how submerged they will be. 

Water is 4.333 pounds per gallon, so if you were to fill the tub to it's FULL capacity of water (without person in tub as it would overflow) the weight of the water would be about 325lbs.  Of course you will not have it filled to this capacity when it is in use, but this may be a point of reference.

If the tub is filled 3/4 full and the user is 150lbs the tub, water and user will make the over all weight just under 600lbs per unit.

Date Posted:
4/17/2013 1:11:46 AM

Question
Please contact me with a telephone number so we can call you and inquire about this drug cart. Thanks

Answer

Dear Ms Gore:

Please call us toll free at 877-706-4480 x 104 or x 108

Date Posted:
4/16/2013 5:25:10 PM

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