Ask The Pros:

Question
What is the width of the seat?

Answer
Thank you for your inquiry. The seat is 28.5in wide with the flap. Thanks!

Date Posted:
11/13/2012 6:55:43 PM

Question
We are interior designers specifying a hydro tub for a residence and we need further information and pricing for a one person, full body tub.Thank you,Heidi BeegleAllied member ASID

Answer

Thank you for your inquiry. My name is Gilbert and I will be assisting you further with this request. Could you tell me the additional information you need besides the pricing?

Date Posted:
11/13/2012 6:42:20 PM

Question
how do you get this on and off the patient when they have IVs and other attachments

Answer
Due to the limited size of the gown (small sleeves) if the IV is in the patients arm, there may need to be a disconnect while changing into and out of the gown.  If the IV is in the foot or leg, the gown will simply be slipped on over head as it would a patient without IV.

Date Posted:
11/12/2012 6:32:58 PM

Question
Do you have a Canadian distributor?

Answer

Dear Mr. Carroll:

Thank you for your inquiry.  We do not have a Canadian distributor, but we ship to Canada on a regular basis and will be happy to provide you with a quote.  Please let us know your shipping address along with the product/ item number(s) of interest and we will email you a quote. 

Date Posted:
11/12/2012 4:29:34 PM

Question
I ordered 5 and I received 20. I need to return 15. please help me with this matter.

Answer

As noted on the product information under "unit", it is noted that each order contains 4 kits.

You may set up the return on our website at the following link: Return Authorization Number (RAN) Form

Date Posted:
11/12/2012 3:13:48 PM

Question
Hello. I am a Sales Manager in the Panasonic Company. I am hoping you may be able to provide me a contact name and telephone number so I may speak with someone about MSEC providing our BPM units to it's customers. Thank you for your help on this question. David.

Answer

Dear Mr. Keller:

Thank you for your inquiry.  You can email infomration to inquiry@msecompany.net and it will be directed to the right individual. 

Date Posted:
11/12/2012 3:08:49 PM

Question
Does this table have stirrups

Answer

This table does not feature stirrups, however the most similar option that does offer stirrups is linked below:

http://www.medical-supplies-equipment-company.com/product/ppf/id/27600/new_prod_full.asp

Date Posted:
11/12/2012 12:08:59 PM

Question
Hi,Can you supply empty oxygen cylinder from this size and the other sizes in the Related tab Regards

Answer
Yes, we are able to supply empty oxygen cylinders of various sizes: C, D, E, M6 and M60.

Date Posted:
11/12/2012 10:14:10 AM

Question
our company is level one contractor in Ethiopian, and we need different types of hydrotherapy like 1Electra CG tub for whole body 2 Galvanic bath tub 3Lastura tub 4 Ocean tub. thank you for your rapid response.

Answer

Thank you for your inquiry. Please review the following categories for the available whirlpool bath tubs:

• Sports Whirlpool Bath Tubs
• Slant Back Whirlpool Bath Tubs
• Lo-Boy Hydrotherapy Whirlpool Bath Tubs

Once your selection has been made, please provide the item number and quantity and I will provide a formal quote for your facility. Thank you!

Date Posted:
11/12/2012 12:58:03 AM

Question
Is this set everything shown in the picture including the pole

Answer
This item is only inclusive of the bag and tubing.  We do have IV Poles available for purchase separately.

Date Posted:
11/11/2012 8:36:05 PM

Question
I want to purchase an electrical hospital bed and I was wondering if you deliver to Irving TX, Thanks,

Answer

Thank you for your interest in MSEC.  We do supply electric hospital beds and are happy to ship to Irving, TX.

Would you like some information on available options for our hospital beds?

Date Posted:
11/11/2012 1:17:54 PM

Question
Interested in purchasing a new bed for my mother.

Answer

Thank you for your inquiry. I've spoke to Gloria and she is going to pass along my information to you. Just in case, I'm here to help you with this purchase for an hospital bed. Do you have any requirements for the bed your looking for?

I can be reached directly, Gilbert 1-877-706-4480 x 108.

Date Posted:
11/11/2012 3:31:54 AM

Question
Does this fold out mirror close up completely so that when both sides are caved into the middle all three lay flat on top of each other

Answer
The panels are able to lock into certain positions, however cannot be closed completely to a solid one-panel width.

Date Posted:
11/10/2012 2:09:27 PM

Question
I am looking for either a LP 10C or LP 11. I have 3-4 LP-10 non pacing a LP300 and a LP battery charger 3 bay that can be used in trade

Answer
Thank you for your interest in MSEC, unfortunately, we do not offer trade-in services.  If you wish to receive pricing for outright purchase, please let us know, we'll be happy to help.

Date Posted:
11/10/2012 2:00:29 PM

Question
Will you send me a catalog to: Andrew Dunn Holy Cross Hospital Operating Room 1500 Forest Glen Rd Silver Spring, Md 20910

Answer
We do not have a product catalog on cabinets, however will be happy to e-mail you options.  Do you have any specifications you require?

Date Posted:
11/9/2012 7:56:51 PM

Question
please tell me how to clean this humidifier

Answer

You may view cleaning instructions for this item on page 2 of the PDF linked below:

http://www.sunbeam.com/Manuals/MANUALS/00645-800-000_43_48210000.PDF

Date Posted:
11/9/2012 5:52:40 PM

Question
Do you carry D A G in the 4 oz bottles

Answer
Yes, you may purchase the 4oz DAG solution at the following link or by calling us at 877-706-4480: http://www.medical-supplies-equipment-company.com/product/ppf/id/10873/new_prod_full.asp

Date Posted:
11/9/2012 9:02:06 AM

Question
Im doctor from Bosnia, Europe. I buy one of this UV light and magnetifier but I dont know which color is for which disease in diagnostic.Regards

Answer

The ultraviolet light will be typically used for diagnoses of:

•Bacterial infections
•Fungal infections
•Porphyria
•Skin coloring changes

Date Posted:
11/9/2012 5:11:46 AM

Question
I would like to know. If there are any certification requirements for using this product in a Functional Training Center. If so what would they be and where could i get them.Thank YouJesse Hernandez

Answer
We do not have any record of certification requirements for use of a paraffin therapy unit in a training or therapy facility.

Date Posted:
11/8/2012 9:20:48 PM

Question
Does this scale measure weight in kilograms or pounds If both, how does one switch from one to the other

Answer
This unit measures in both pounds and kilograms.  There is a switchover on the bottom of the scale to go from measuring in pounds to kilos or kilos to pounds.

Date Posted:
11/8/2012 8:18:59 PM