Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
I tried to put an order but had problems with the website. These are the items I´m interested in : 905-448FSI Barnhill Adenoid Curette, 8-1/2in, Size 0, 11mm Blade $92.28 N/A $92.28 $92.28 415-448FSI Barnhill Adenoid Curette, 8-1/2in, Size 1, 13mm Blade $92.28 N/A $92.28 $92.28 650-148FSI Fisher Tonsil Knife, 9in $68.75 N/A $68.75 $68.75 225-448FSI Barnhill Adenoid Curette, 8-1/2in, Size 2, 15mm Blades $92.28 N/A $92.28 $92.28 183-448FSI Love Uvula Retractors, Small, 18mm Wide $60.36 N/A $60.36 $60.36 658-248FSI Whites Tonsil Seizing Forceps, 1 Open Ring, 7in $95.58 N/A $95.58 $95.58 157-048FSI Hurd Tonsil Dissector and Pillar Retractors, Standard Model, 8-3/4in $60.02 N/A $60.02 $60.02 720-448FSI LaForce Adenotome, Medium, 9-1/2in $290.95 N/A $290.95 $290.95 351-026FSI Mastin Muscle Clamp, 7in $118.76 N/A $118.76 $118.76 650DNYDMD Stainless Steel Emesis Basins 10 oz.

Answer

Mr. Hernandez,

Thank you for your interest in MSEC! We apologize for the problems you experienced when trying to place your order.If this order is going to be delivered outside of the U.S., a prepayment by wire transfer is required. However, if the order is being delivered within the U.S, I would like to go over the delivery address and payment information with you. I will call you momentarily to go over that information. Please confirm if the telephone #: 50687219090 is the best number to contact you.

Date Posted:
5/17/2012 9:46:21 PM

Question
Want to Sell. I am selling my IPV HC model carry-on style Percussion Ventilator Model F00012-HC. This was one of my demo units. It has very minimum use, excellent condition, all the cards and books that go with it and a hospital grade breathing circuit; everything but the original factory shipping carton. DME Dealer price is $5,500.00. My selling price $3,000.00 cash. A brochure is attached. This picture shows the disposable breathing circuit for homecare. Mine has the hospital grade breathing circuit for more all-around sales demo use. It was my demo unit; I kept it clean as a whistle. Take out the breathing circuit and I'll take off $200.00. See the attached brochure. Regards; Tom Tel: 619 804-0482 E-Mail: tom@pacificinnovations.com

Answer
Thank you for your interest in MSEC as a source for this product.  Unfortunately, we are a drop-ship company only.  Please feel free to contact Bemes with this information, their phone number is 636-349-3377.

Date Posted:
5/17/2012 1:55:11 PM

Question
Can you tell me the negatives to a wrist compression sleeve For employees who are experiencing pain from working in a highly repetitive work envrionmental with fine hand manipulation, are these not recommended due to restricting blood flow and possible restriction on the carpel tunnel in wrist

Answer

Simple compression may not provide the necessary support for relief of carpal tunnel syndrome.  It is recommended to have an immobilizing brace with stays for relief and support of this condition.

Wrist compression sleeves help reduce discomfort by providing support and promoting circulation in the hand and wrist.

Date Posted:
5/17/2012 11:02:11 AM

Question
need up to 600lbs and can lift from floor to chair or bed.

Answer
This lift would be sufficient for your needs.  We have both electric and manual (hydraulic) options for lifts with this weight capacity.  Do you have any technical questions or need pricing on the lift with shipping?

Date Posted:
5/17/2012 10:55:45 AM

Question
i need to buy one paper roll24 x 260 can u help me

Answer

Thank for contacting MSEC! Unfortunately this product is only available in a pack of 8 rolls. However, we would love to offer you a 5% discount on the 8/pack of rolls. The regular shipping charges are $18.51; we can reduce those charges to $10.00.

Please contact us If you would like to place an order or require additional information.

Date Posted:
5/16/2012 3:25:07 PM

Question
need a syringe magnifier that is round to beable to see to fill diabetic syringes-the straight ones do not work due to visual probllems..advise where to find..thank you dian jarvis

Answer

We do carry a product of this nature:

http://www.medical-supplies-equipment-company.com/product/ppf/id/2550/new_prod_full.asp

Date Posted:
5/16/2012 1:18:22 PM

Question
I am a small framed 54yr young man that has a bad spine causing a slump always. My question is, does this product have adjustable shoulder straps to aid in keeping it tight I couldnt see this aid in the picture provided.

Answer

Only the waist section of this support is adjustable.  Below is a link to a posture support that has adjustable shoulder straps:

http://www.medical-supplies-equipment-company.com/product/ppf/id/25545/new_prod_full.asp

Date Posted:
5/16/2012 7:33:55 AM

Question
am worried my local u/s clinic has used surgigel plus instead of Aquasonic gel which my ivf clinic uses. not sure if Surgigel will harm my embryos,it contains triethanolamine and carbomer. does Aqasonic use this too if yes, surgigel may be ok too, hence my question. thanks!

Answer

Attached below is the MSDS sheet for Aquasonic gel:

http://www.parkerlabs.com/MSDS_PDF/AQUASONIC_100.pdf

Date Posted:
5/15/2012 11:29:02 PM

Question
does this item come in small, med, large, xl,xxl and xxxl what are my size options thanks Steve

Answer

This item is not sized by "letter", but sized by number.  This particular lab coat is only sizes 50 and 52 TALL.

This is a coat with more "Small-XXXL" sizing.  The sizing chart based on Universal/Chest/Mens sizing is below:

http://www.medical-supplies-equipment-company.com/product/ppf/id/13050/new_prod_full.asp

Unisex Size XS S M L XL XXL XXXL
Mens Size 34 36 38

Question
good nightI wonder if we can pay by invoiceand the value of transportation via FEDEXand you can put in embalaguem sensor LED

Answer

Thank you for your inquiry. All international orders must pay via wire transfer and I will be able to supply a proforma invoice which will include shipping charges. Please advise.

Date Posted:
5/14/2012 10:26:45 PM

Question
Have a Jazzy power chair by Pride Quantum Series with accessories, hospital bed, walker with right-side platform, and light weight wheel chair to sell. Do you buy?

Answer

Dear Briana:

Thank you for your inquiry.  At this point we are not on the maket for any of the forementioned items.  You may wish to consider placing the items on eBay.com or contact local durable medical equipment dealers (local Yellow Pages listings.)

Date Posted:
5/14/2012 5:04:52 PM

Question
Good Day, We Zircon trading based in Qatar and working on a tender enquiry for the supply and delivery of Bio-Hazard waste bins and Yellow bags. We appreciate if you advise us possibilities of working with you and obtaining best C&F Doha Qatar prices from you company. We look forward to receive your reply. Thanks and best regards

Answer

Thank you for your inquiry. Please below for the current prices for our Bio-Hazard waste bins and yellow bags:

Date Posted:
5/14/2012 12:57:24 AM

Question
Looking for a size medium shoe cover.To fit smaller woman.Thanks

Answer

  • Thank you for your inquiry. The item you selected is available in medium, large and extra large sizes. The following reflects the length for each size. Please contact us if you require a smaller length.
  •  
    • Medium: 15.5in L
    • Large: 16.5in L
    • X-Large: 17.5in L

    Date Posted:
    5/13/2012 12:45:27 AM

    Question
    Please send dimension, Is there a pocket across the top to put an iPad inWhat does it weigh?What makes up the closures? Zippers? Velcro? How does it stay up if it is not attached at the top.My uncle is never on the outside of his walker, so why is the blue pocket on the outside?

    Answer

    Thank you for your inquiry.  The dimensions are 28in wide x 10in high. The pouch can be opened across the top. It weights approximately 1 lb. The closures are made up of zippers. It easily attaches over front crossbar with velcro closures and stays attached, even when the walker is folded. There is a pocked inside the walker. Please contact us if you require additional information.

     

    Date Posted:
    5/13/2012 12:05:18 AM

    Question
    how tall are these

    Answer

    Thank  you for your inquiry. This underarm crutch is height adjustable; the minimum height is 53in and the maximum height is 61in. Please contact us if you require additional information.

    Date Posted:
    5/12/2012 6:51:02 PM

    Question
    can the crutches just come in children with both crutches.

    Answer
    Thank you for your inquiry. Yes, these crutches are available in a junior size they accommodate users 4ft-6in to 5ft-2in. Please click here to view this product.

    Date Posted:
    5/12/2012 6:49:17 PM

    Question
    are they really wooden

    Answer
    Thank you for your inquiry. Yes, these crutches are made with wood. Please contact us if you require additional information.

    Date Posted:
    5/12/2012 6:46:45 PM

    Question
    Design - build firm, customer has young man 6 5, disabled waist down. Customer wants a seat. What unit to you recommend

    Answer
    The reclining seat option is what would be recommended for use with Lo-Boy whirlpools. 

    Date Posted:
    5/12/2012 2:05:59 PM

    Question
    Good Day, would you be interested in buying a Semi-Electric Bed. How would you calculate the value of the bed? Regards Erica

    Answer

    Dear Ms. Burford:

    Thank you for your inquiry.  However, at this time we are not on the market for a used hospital bed.  Please consider placing it on eBay.com or contacting your local durable medical equipment dealers. 

    Date Posted:
    5/12/2012 10:35:52 AM

    Question
    dear sear ,i need to buy a new conductivity cell complet for dialysis machine gambro model:AK 95S

    Answer
    Regrettably, we don't have this model available or any parts and/or accessories. I apologize for the inconvenience.

    Date Posted:
    5/12/2012 5:21:42 AM

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