Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
My question was about the built-in humidification effect...

Answer

Dear Jason:

Thank you for your inquiry.  The device allows for the retantion of moisture, which is then vaporized into the airflow stream the during normal breathing process. 

Date Posted:
3/25/2012 2:29:41 PM

Question
Dear Sir/ MadameCan we use hydrocolloid with Intrasite gel on a necrotic wound.Thank youCarmen Bezzina

Answer

Hydrocolloid sheets help promote autolytic debridement by keeping wound exudate  in contact with necrotic tissue (slough & eschar).

Date Posted:
3/25/2012 12:14:16 PM

Question
is there an additive to put in the bowl to keep control odor when bowl can't be emptied daily

Answer
Unfortunately, we do not have any additives available to put in the commode.  The only item we carry that may aid in more frequent changing would be liners for bedside commodes.  This way the commode may be used and emptied by the tie of a bag instead of dumped and cleaned every use.

Date Posted:
3/25/2012 10:47:54 AM

Question
Hi, I am intending to buy 10 box of Item# S586CPM. Could you please provide me the answers of the following qs: 1 Can you ship the above-mentioned item to Malaysia? 2 What are the total price inclusive transportation/postage? 4 Do you accept western union, wire transfer or other methods for order from Malaysia? 5 What is the timeframe required for the items to be delivered? Thank you in advance.

Answer
Thank you for your inquiry. Please check your email shortly for a formal quote including shipping charges to Malaysia.  All international orders must be paid via wire transfer. The delivery time once payment is received will be 10-15 business days. Thank you!

Date Posted:
3/25/2012 12:29:31 AM

Question
A DME patient described a fecal collector used in a hospital that attaches to rectal area. Works well when well-attached she said. What is it called so I can search for it with my vendors. I dont want to get it confused with my normal ostomy product searches. Thank you! Becky

Answer
This would be considered a drainable fecal collector which is affixed to the patients anus with the barrier to collect the feces.

Date Posted:
3/23/2012 5:40:04 PM

Question
Do the nose piece go up or down

Answer
Thank you for your inquiry. The Nasal Cannula is position to go up the nose. Thanks

Date Posted:
3/22/2012 9:34:16 AM

Question
Dear Sir i am mailing you from Karachi Pakistan. Can you please mail me the best possible price of the following product. Floor Mounted Parallel Bars Item# 7004-3CLT 7 Foot Parallel Bars Hammad

Answer
The best price for a single unit of this item is $549.80 USD.  Shipping charges are additional to this cost.  If you wish to purchase multiples, then we may be able to offer a discount.

Date Posted:
3/21/2012 6:34:39 PM

Question
Does this nebulizer provide MIST I cant use any inhalers they give me terrible headaches. No albuterol no steroids!I rely on the mist and am going to try angstrom silver too twice. I can't let the steam get into my nose or sinuses or I get terrible sinus headaches. This goes in my mouth right? Can you send this in the US mail. It is the BEST way to get it here.What is the postage?

Answer

This item does produce a mist from the fluid put in the medicine cup.  The Particle Size is .5 to 5 micron.  The hand piece is held to the mouth for inhalation.

Where would this be shipping?  We would be able to provide you cost for postage when the destination is known.

Date Posted:
3/21/2012 5:14:45 PM

Question
Hello: I want to buy an Ohmeda 15 battery charger/AC supply for an Ohmeda 3700 Biox SpO2 monitor. Is that something that you sell? Thank you, Jerry C.

Answer
At this time, we do not have a source for this part.  We may suggest possibly contacting the following company as a source for this part: http://www.esmo.com/catalog/index.php?main_page=index&cPath=15_93

Date Posted:
3/21/2012 11:17:00 AM

Question
Need shower bed not chair to fit in bathtub which is approx 22wide at caretakers level,bottom 44 with curves. Need bed 30to36 high from tub bottom,54 long,no rails, no wheels,needed. Daughter is 48-50 long, 60 lbs.

Answer
Thank you for your inquiry. Unfortunately the dimensions of our shower beds are not compatible with your requirements. We apologize for the inconvenience. Please feel free to contact us if you require any information in regards another product.

Date Posted:
3/21/2012 10:27:43 AM

Question
I am a lactation consultant for a Nursery intensive care unit. I am needing an ice pack to keep breastmilk frozen while in transport in insulated lunch bags that are reuseable. Will this ice pack work Thanks.

Answer
Thank you for your inquiry. The item you selected is not designed to meet your requirements. Please allow me to follow-up with you tomorrow to provide you with more detailed information in regards a product that will meet your requirements. Have a great day!

Date Posted:
3/20/2012 7:38:18 PM

Question
Hi,I need electrically conductive one way valves for use us a breathing circuit as part of an aerosol deposition research experiment.Can you recommend a starting point for this.Graham Johnson

Answer

The following item has been suggested:

http://www.medical-supplies-equipment-company.com/product/ppf/id/20198/new_prod_full.asp

Being constructed of chrome plated brass, the unit is completely electrically conductive (both chrome and brass are conductive).  The valve "spillage" is adjustable from full open (check valve only) to full closed by a threaded knob, and pressing of the Thumb Button closes it instantly regardless of the setting.  It contains a silicone "one-way" flapper valve to eliminate any back-flow toward the "equipment" side.  Please note that depending on what kind of aerosol deposition they are studying, there is a chance that the aerosols could build up on the internal components of the valve if they are being passed through the valve rather than being injected after the valve.

Date Posted:
3/19/2012 8:28:17 PM

Question
Does this item consist of 3 baskets or one What would be the prize of the medium and small basket?How long is the delivery time to Victoria British Columbia, Canada?Thanks in advanceChristian Bolliger

Answer

Thank you for your inquiry. The item you selected consists of one large basket. The estimated delivery time to Canada is 5 working days from the time of order placement. Please click the following products to view the small and medium basket.

Date Posted:
3/19/2012 7:19:35 PM

Question
Does the software allow for control from one site of multiple devices across many bases. We are looking for a product that can be administered from a central site across 20 different stations.

Answer

Dear Mr. Lheureux:

Thank you for your inquiry.  A software package is available to remotely monitor these units across multiple locations.  Please repond to this email with an exact quantity and shipping destination(s) and we will be happy to offer you discounted pricing on your volume purchase.  You can also contact us toll free at 877-706-4480 x 104. 

Date Posted:
3/19/2012 4:37:36 PM

Question
Good morning. We are dealers of medical healtcare in Cagliari, Sardinia, Italy. We urgently need to get a quote for humans anatomic models for teaching. Do you have a dealer in Italy or I can directly speak to you? Sorry for English. Waiting for response. Best regards. Marco Leita S.r.l. Via Alagon, 29 09127 - Cagliari Italia infoleita@tiscali.it Tel 00 39 070 4560740 Fax 00 39 070 4520634

Answer

We do not have a dealer in Italy, but we will be happy to provide you with a quote including shipping to your desitination.  Please review our selection below and respond to this email with desired item numbers and related quantities:

3D Human Anatomy Models

Question
Is this unit battery powered or is an AC outlet required.Thank you.

Answer
Thank you for your inquiry. This unit requires an AC Power Cord, which ins included. Please contact me if you require additional information.

Date Posted:
3/19/2012 9:46:14 AM

Question
Years ago we had nebulizers that had a rubber bulb attached. You simply squeezed the bulb and the air from it vaporized the epinephrine solution so you could inhale it.Dont you manufacture a nebulizer that doesn't require batteries, electricity, or a propellant like CFC or HFA

Answer
Unfortunately, we do not carry any type of "manual nebulizer" that does not operate on electricity or battery power. 

Date Posted:
3/18/2012 12:39:35 PM

Question
how would i fasten this to my kingsize home mattressplease helpis additional products needed

Answer

Thank you for your inquiry. Please see below for assembly instructions. Feel free to contact us if you require additional

1. Pull product out of box and remove Safety Lock Pins (7).
2. Rotate Handle Tube (2) into upright position that is 90 degrees from Base Tube (3).
3. Align holes at the base of Handle Tube (2) with the holes in Bracket (4).
4. Insert Safety Lock Pins (7) into the aligned holes to secure Handle Tube (2) in the bed
rail user position.
5. SAFETY PRECAUTIONS:
�� Make sure the handle height avoids small gaps between the Bed Rail Advantage
handle and the top of the mattress to avoid entrapment of users head, body, arms,
or legs.
�� Position the Bed Rail Advantage handle at least 2 feet from headboard or
footboards of a bed to avoid entrapment.
�� Make sure the Safety Strap secures Bed Rail Advantage handle against the side
of the mattress to prevent gaps between the Bed Rail Advantage handle and the
side of the mattress.
6. Place the Safety Strap (8) around the Base Tube (3) and loop the Safety Strap (8)
around the bed frame. Adjust the Safety Strap (8) so the Bed Rail
Advantage is tightly against the side of the mattress to prevent entrapment and to prevent
movement of the Bed Rail.
7. IMPORTANT: The Base Tube (3) MUST be placed between the mattress and the box
spring of the bed! Mattress should cover the entire structure of the Base Tube (3). Do
not use the Bed Rail Advantage with lightweight mattresses such as foam. Lightweight
mattresses could increase the possibility of entrapment.

Date Posted:
3/18/2012 11:43:16 AM

Question
Hello, can this scale be connected to an EMR system What interface would we need for that?Thanks for your quick reply.

Answer
Thank you for your patience. Regrettably, this scale isn't able to contact to an EMR system. We apologize for the inconvenience.

Date Posted:
3/17/2012 5:06:29 PM

Question
Bonsoir can you export your products to France Best regards

Answer
Thank you for your inquiry.  We can ship most of our products to France.   Please email a list of desired products and corresponding quantities and we will be happy to email you back a quote. 

Date Posted:
3/17/2012 4:52:53 PM

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