Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Can this cart be cleaned in a steam room

Answer

Thank you for your interest in MSEC!

The carts can be cleaned in a steam room. We do not recommend anything over 140 degrees. Please feel free to contact me if I can be of service in any way.

Date Posted:
11/29/2011 8:32:59 AM

Question
How do you use this do you just suck out to raise the little bucket like thing to the top or do you have to try an hold it there for a period of time

Answer

Dear Ms. Corral:

Thank you for your inquiry.  In order to use this device, you actually blow as hard as you can into the mouth piece.  When you blow, note the highest level to which you can levitate the ball contained in the enclosure tube.  That level determines the maximum capacity of your lungs.  The more you exercise, the higher you should be able to move the ball. 

Date Posted:
11/28/2011 2:52:17 PM

Question
If I order in un-sterilie gauze, can I sterilize the gauze using steam and if so, what would be the parameters.Thank you,Jack

Answer

Thank you for your interest in MSEC!

To obtain the best result we recommend using the sterilize gauze sponges. Please feel free to contact me if I can assist you with additional information.

 

 

Date Posted:
11/28/2011 10:53:31 AM

Question
I need to purchase two hydraulic stretchers 525PCIH for a project at Harvard medical School. How do i submit a tax exempt for to you to avoid the taxKevin

Answer

Dear Kevin:

Thank you for your inquiry.  You can fax your tax exempt cert to 713-706-4161.  Please contact us with any other questions.

Date Posted:
11/28/2011 7:59:26 AM

Question
My elder mother has back-hip problems, and her Dr. In Mexico recommended her to lay down on this type of eqpt. called spine flex, where her disks get to fall in place as she lays over the unit! Can you direct me on such a thing? and if you have it? Thanks

Answer

Thank you for your interest in MSEC!

Unfortunately, we do not have the spine flex we do have our Posture Pump Electrical Rocker. This may be suitable for your mother since it reinforces the spines natural shape and promotes joint lubrication, flexibility and correct posture. Please contact me if I can assist you with additional information.

Date Posted:
11/28/2011 2:15:03 AM

Question
We have an electric ceiling mount lift we purchased for a person who cannot stand on her own while using toilet alzheimers. We need a sling/harness that we can attach to the lift to hold her while cleaning her.It has to be one that would not harm her but have access to remove clothing.

Answer
Thank you for your inquiry. This sling is universal and should be able to fit to most patient lifts. This sling should be a good match to assist with cleaning & bathroom use. Thanks!

Date Posted:
11/27/2011 8:56:35 AM

Question
We are a dental product supply company in Western CanadaDo you sell wholesaleThank You Rob

Answer
Thank you for your inquiry. Regrettably, since we are an distributor we don't offer wholesale pricing. However, we do ship directly to Canada for your convenience. Would you like a formal quote?

Date Posted:
11/26/2011 11:09:19 PM

Question
Do you carry the defib or combo electrode pads for the PHYSIO CONTROL lIFE PAK 300 I think we need either: FAST-PATCH® disposable defibrillation/ECG electrodes or QUIK-COMBO™ pacing/defibrillation/ECG electrodes. Please advise with pricing. THX. CK

Answer

Thank you for your inquiry. Please check your email for the additional information. Thanks!

Date Posted:
11/26/2011 6:42:28 PM

Question
I was wondering about your anatomical charts. I like to know if they are available on a CD ROM or downloadable. We have specific policies about wall hangings. I could then print then and specially mount them according to our guidelines. At the very least they would need to be grommet free.

Answer

Dear Bill:

Thank you for your inquiry.  Unfortunately, we do not offer anatomical charts on a CD.

Date Posted:
11/25/2011 2:57:00 PM

Question
I have a bad neck and I also use a cpac machine. I usually sleep on my side and I haf had a pillow similar to the 884ROCMM and is worn our so I need to replace it. Is this the right pillow for me

Answer

Dear Jim:

Thank you for your inquiry.  This pillow should work for you needs.

Date Posted:
11/25/2011 9:59:02 AM

Question
What are the rest of the dimensionsI am lookinf for a tray with adjustable divirders 23 L X 13 3/4 D X 2 HDo you have anythging like that?

Answer

Thank you so much for your inquiry!

The closest tray we have available that meets your requirements is our 3in Economy Exchange Tray w/ Adjustable Dividers.

I hope this helps, please do not hesitate to contact me if I can assist you with additional information.

Date Posted:
11/25/2011 8:44:23 AM

Question
Dear Sirs, my name is Mario Kardum and I'm M.Sc. of Electrical Engineering. I work in biggest construction company in Croatia called INGRA. Details about it you can check on this link http://www.ingra.hr/index.php?l=en . We are currently in final competition at tender for construction of hospital in IraqKurdistan, Dohuk. It would be nice if you could send us your contact email address so that I can send you list of medical equipment as well as all the details about it so that you can send us invoice for it with payment terms as well as delivery periods etc. Best Regards, Mario Kardum from Croatia INGRA d.d. phone: +385 1 6102627 email: mario.kardum@ingra.hr www.ingra.hr

Answer

Dear Mr. Kardum:

Thank you for you inquiry.  Please email your list to inquiry@msecompany.net.  Also, please keep in mind that many of US made electrically powered products are designed for 110/120V instead of 220/240V. 

Date Posted:
11/24/2011 10:32:10 AM

Question
Dear sir/madem,Plese send the PB 840 Ventilator cote.regardesramesh.

Answer

Dear Ramesh:

Please specify the destination of the unit.

Date Posted:
11/24/2011 4:50:50 AM

Question
I would like to forward to your attention the specifications for hospital supplies I require.

Answer

Dear Ms. Maina

Please email your list to inquiry@msecompany.net

Date Posted:
11/23/2011 12:16:17 AM

Question
How do you make the bed itself higher

Answer

Dear Vanessa:

Thank you for your inquiry.  The head of the bed can be raised or lowered with a push button controller.  The lower section is raised or lowered with a manual crank located at the base of the bed.  The Medical Bed Packages Ultra Light Full Electric Bed Package w/ Full Rails can move the head as well the leg sections of the bed with a push button controller.  The price difference is less than $90.

Date Posted:
11/22/2011 8:16:22 PM

Question
Will this device possibly help with early morning lower back pain Keep my back straight - as I sleep mostly on my back.

Answer

Dear Mr. Enlow:

Thank you for your inquiry.  This product is designed to assist with minor lower back pain by improving circulation and extending lower back muscles and vertebrae. 

Date Posted:
11/22/2011 5:48:41 PM

Question
Have a 28 mobile unit. Looking for a portable table to conduct physical exams on. Due to space table needs to fold and be secured for during transit.

Answer

Thank you for your inquiry. Yes, this table can be folded and it's very portable as well. This table only weighs 42 lbs. We also have more portable tables. Please see below:

Portable Sideline Treatment Table

Portable Treatment Sideline Taping Table

If interested in this table, please specify the number of tables you are looking for and I would like to provide a formal quote.

Date Posted:
11/22/2011 2:14:18 PM

Question
can this be engraved

Answer
Thank you for your inquiry. Yes, this stethoscope is engravable and can be done at any fine jewelry store. Regrettably, we don't offer these services at the moment. If you have any additional questions, dont hesitate to give me a call or reply to this email.

Date Posted:
11/22/2011 11:22:17 AM

Question
i am abiomedical engineeri need the operation and maintenance manual for this product

Answer

Thank you for your inquiry. Regrettably, we don't have an officially manual for this unit. However,  Please see this link for more the specifications on this defibrillator.

http://www.testequipmentconnection.com/specs/PHYSIO%20CONTROLS%20LIFEPAK%20300%20SPECS.PDF

 

Date Posted:
11/22/2011 11:01:54 AM

Question
Hi, Im from Chile and I want to ask you if you might provide me some information of the electrode-electrolyte system such as resistance and capacitance in order to model better a muscular stimulation, for a task in the university. I'm using PALS Platinum Electrodes 2x2. Thanks in advance.

Answer

Dear Alfonso:

Unfortunately, we do not have access to the information you are requesting.  Thank you for your inquiry and good luck with the experiment.

Date Posted:
11/21/2011 10:47:54 PM

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