Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
How do you know which size to order in this product. I just recently had surgery on each foot and the physical therapy place I went to instructed me to use this and I would like to order.

Answer

Thanks for your inquiry.

Size C is 2.75in stretchable width, we do have more stretchable widths:

1.75in 2.5in, 2in , 3in, 4in, 6.75in and 8.25

Please consult your doctor regarding the appropriate size and how to properly measure your feet.

Date Posted:
9/14/2011 6:28:07 PM

Question
Can a Registered Dental Hygienist purchase an oxygen tank directly from you, for emergency preparedness.

Answer

Dear Ms. Linton:

Thank you for your inquiry.  To our knowledge, there are no restrictions on purchasing an O2 tank.  Special requirements apply when puchasing O2 gas.  You can place an order online or call us toll free at 877-706-4480 and we will be happy to take your info over the phone. 

Date Posted:
9/14/2011 3:52:26 PM

Question
I teach in a PA program in OR. I am looking at this model for use as part of the training of the PA students. How durable is this unit especially compared to the Welch Allyn model What is the life expectancy? How accurate are the values/results?Thanks,Jim

Answer
Thank you for your inquiry. This spirometer is very durable which is why we back it up with our FIVE year warranty. This is to give you a sense of comfort, because we stand by the quality of our products. The life expectancy is well over five years plus. This spirometer is just as accurate and reliable as the welch allyn model.

Date Posted:
9/14/2011 1:37:46 PM

Question
Could you please indicate to me exactly how to take mesurement for this particular lumbar sacral support. Im a bit confused, is it waistlineThank you

Answer

According to the manufacturer's instructions for measuring, measure at the fullest part of the abdomen:

http://www.flaorthopedics.com/srchproducts/lumbarsupports/lumbarsacral.htm

Date Posted:
9/14/2011 12:53:41 PM

Question
Are you able to supply this size, 3.5 or 4.0 liter, bag with a flexible neck We need to stretch the necks cuff over a fitting that is some 26 mm wide.Thanks, Dick

Answer
Unfortunately, we do not currently have a product of this nature in our inventory, however may be able to fabricate a custom adapter.  Please contact our technician Lock Williams at 760-744-6561 and you may discuss the configuration of the item with the 26mm fitting.

Date Posted:
9/14/2011 8:06:43 AM

Question
address:Calle Rene Alfonso 38 Yauco,PR 00698 USA.

Answer

Dear Edgar:

Our web site is our catalogue. We carry products from numerous manufactures and suppliers. We add dozens of products to the web site on daily basis. However, if you are looking for something in particular, we'll be happy to assist you with your search. Please call us toll free at 1-877-706-4480 and a customer service representative will be happy to assist you. 

Date Posted:
9/14/2011 3:54:00 AM

Question
I am looking for leaded protection safety glasses with side shields for medium to large face that DO NOT have to fit over prescription glasses. Do you have any product that would fit that description If you do I am ready to purchase

Answer

Thank you for your inquiry. We have two types of leaded protection safety glasses. We have our Prescription Lead Glasses w/ Side Shields and our Non-Prescription Lead Safety Glasses. Both glasses are not to be used to fit over your prescription glasses. Our glasses are single purpose glasses, if you would like to add your Rx you may or you are able to wear them alone without the Rx. The choice is yours!

 

Date Posted:
9/13/2011 10:11:03 PM

Question
Are these washable gowns or disposable

Answer

Dear Ms. Trowbridge:

Thank you for your inquiry.  These gowns are disposable.  For a complete selection of our gowns, please click on the links below:

Surgical Gowns

Date Posted:
9/13/2011 12:24:52 PM

Question
Can the max-a finger style also be used on the forhead We have found at our small hospital that we can gain a better sa02 when the hands are cold or on pressors. Thanks.

Answer
Thank you for your inquiry. Please check out our Nellcor MAX-FAST Adult Adhesive Forehead Disposable Sensor (24 per case) these are the forehead disposable sensors. Thanks!

Date Posted:
9/13/2011 7:01:44 AM

Question
the parts of dilysis machines , 01, Gambro machine the model which we need the parts for that are Model AK95S and AK 200S , also, 02 : Frezinius machine plzz get me supplier of this product.

Answer

Dear Umair:

For a possible supplier of parts please contact www.somatechnology.com/

Date Posted:
9/13/2011 4:10:16 AM

Question
Does your company supply and deliver Hospital beds, office equipment and ward furniture.We need Bed Lifting pole40,Mattress for single section beds 40,Mobile two section beds and many other equipments. Please contact me the soonest possible for more detail if you supply the above mentioned equipment.

Answer
We do offer hospital beds and other medical equipment.  Please advise of what type of ward furniture may be needed.  Where would these be shipping?

Date Posted:
9/13/2011 3:53:54 AM

Question
Do you sell pumps for whirl pools? I have a large tank which I need a pump for. It is a Ferno ille. But most any pump would would I think. It is the massaging pump I need not the drain pump.

Answer
Thank you for your inquiry. Yes, we do sell the pumps seperately. What size tank do you have ? I can send you the pricing and information regarding our pumps. Most of our pumps have dual functions which drain and provide whirlpool massage.

Date Posted:
9/12/2011 11:11:24 PM

Question
I AM NEEDED FULL PROTECTION FOR A PREGNANT TECH WHO IS PETITE. I AM THINKING THIS SKIRT AND VEST OPTION IS THE WAY TO GO. WHAT IS YOUR SUGGESTION

Answer
Thank you for your inquiry. This would be a good option as well as our Full Protection Wrap-Around Lead Aprons gives enough room for comfort as well.

Date Posted:
9/12/2011 6:23:39 PM

Question
Dear Sir/Madam, Please provide email ID to which we can send the list of equipments & furniture for the quote. Thanks Abdul

Answer
Please respond to this email with the quote requests.

Date Posted:
9/12/2011 3:25:29 AM

Question
I will like to order this ref FV11HN30NNEO88N OD 4.7 m.m ID3.mm ltd_CL93562 this is for my nephew he has the track and he is 6 moths old

Answer
This reference number is not valid for us.  Please advise if you have a specific brand product you were looking for and a valid manufacturer reference or item number.

Date Posted:
9/11/2011 1:31:55 PM

Question
Are the five inch drawers removeable Does the cart lock up - the the key system come with the cart? Do the drawers have dividers?

Answer

Thank you for your inquiry. Yes, the 5in drawers are removeable and this medication cart does include the key lock system. We have two types of dividers we have our fixed vendors which are install before the cart leaves our warehouse. But we also have our basic standard adjustable dividers (which are the most inexpensive). Could I provide your facility with a formal quote?

Date Posted:
9/10/2011 10:46:57 AM

Question
Pictured on the Kilmer crib #LC2891ENKM is a vinyl top. How much is this accessory and the details of it I couldnt find it on your site

Answer

The vinyl top panels are available: http://www.medical-supplies-equipment-company.com/product/ppf/id/23011/new_prod_full.asp

Date Posted:
9/9/2011 9:56:31 AM

Question
Dear Sirs,I am interested in ordering the myogesic Balm GLO. How much is it How many products do I have to buy to get a discount?Do you deliver to Germany? How much are shipping costs?Thank you in advance.Kind regardsMichael aWalter

Answer

Unfortunately, this item is discontinued and inactive on our website.  We no longer have stock of this product.  A suggested alternative is Sombra Warm Therapy Pain Relieving Gel.

Date Posted:
9/9/2011 4:45:59 AM

Question
We order a nasal speculum and it will not fit on our Welch Allen otoscope. Are there different sizes? Or is there some kind of adapter we need to buy. I thought it was universal fit. Thank you!

Answer
This item is manufactured to be compatible with Riester products.  We do have access to Welch Allyn compatible products.

Date Posted:
9/8/2011 4:25:46 PM

Question
My mother has congestive heart failure and needs to sleep with her upper body perpendicular to her lower body and with her legs raised. She also has a tendency to lean to one side or the other. She is also at risk for pressure ulcers. Please advise options for a bed.

Answer

Our full electric beds will be of use for her.  In addition to this, we offer support surfaces (mattresses) which can reduce pressure points and aid in prevention of ulcers.  We would suggest for her leaning possibly a torso support wedge pillow which will support her on either side and keep her from leaning side to side.  If you would like some options please let me know and I'd be happy to provide links to the products.

Date Posted:
9/7/2011 4:21:03 PM

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