Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

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Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
We would like to buy 1000ml Canister. If you please keep me informed about the products qualities and price I would be very grateful.Kind Regards,Secil COBANInternational Relations CoordinatorKONFORT ÖZEL SAÐLIK HÝZMETLERÝ TIBBÝ MALZ. SAN. T

Answer

The canister sizes we carry are 2400cc, 1500cc, 1200cc and 800cc.

http://www.medical-supplies-equipment-company.com/SP/PPF/Param/452512_0_1_0/Products.asp

Date Posted:
6/24/2011 9:31:17 AM

Question
What is the benefit of using this unit

Answer

For people experiencing neck pain, traction of the spine, also known as cervical traction, is a commonly used therapy. However, its benefits for neck pain have not been scientifically proven.

In traction, tension is placed on the head to pull it up and away from the neck, stretching the muscles and ligaments around the vertebrae of the spine and expanding the space between the vertebrae. The goal is to provide the opportunity for muscles to relax and pinched nerves to be released.

Traction: Available Methods
Two types of traction are used to stretch out the cervical spine:

Traction: What to Expect
The specifics of the traction therapy a person receives depends on the source of pain in their neck and spine. In most cases of mechanical traction, 7 to 10 pounds of weight will be applied for a half-hour, often two or three times daily. Therapists often will use heat or muscle relaxants to make the traction more effective.

During traction, the pull on your spine may be continuous or intermittent, again depending on your condition. Doctors who recommend traction find that gentle pressure applied off and on is often best to help control pain from a fresh injury or irritation. More forceful traction can be used for joints or muscles that refuse to relax or reposition.

Since traction is often used several times a day, some patients sometimes take a mechanical weight-and-pulley traction system home with them to use. A weight and pulley go over a door, and the person wears an attached halter on their head. This system can be used with the patient sitting, leaning back, or lying down.

Date Posted:
6/24/2011 3:08:43 AM

Question
Hello, As I am browsing through the wrist splints, I saw one advertised as without dorsal stays. Can you please tell me what exactly dorsal and palmar stays are? If I am looking for a splint with as much immobilization as possible, do I want one with both dorsal and palmar stays? Thank you, Tracy

Answer
The dorsal stay is a rigid piece of plastic or metal inserted into a pocket on the top of the hand.  The palmar stay is the same thing inserted into the palm side of the brace.  These stays provide additional support to help the hand stay in the position supported by the brace.

Date Posted:
6/23/2011 7:27:11 PM

Question
Hello, I have hypermobile joints which has caused me to sprain my wrist for the second time. I am currently using a wrist splint that I bought from the drugstore but I am looking for something better because my wrist is not getting better. I don't want a splint that is designed to give support while still allowing the wrist to freely move around. I need something that's really going to immobilize my wrist so that the joint doesn't move around at all. That's the only way my wrist is going to get better. Can you recommend a product for me? Thanks! -Tracy

Answer

One of the following items (depending on which wrist is affected):

http://www.medical-supplies-equipment-company.com/product/ppf/id/25788/new_prod_full.asp

http://www.medical-supplies-equipment-company.com/product/ppf/id/25789/new_prod_full.asp

Date Posted:
6/23/2011 6:15:41 PM

Question
need oversided cuff for Omron Hem 712C

Answer
Lee, if you could email me back with what year your model is from, I could find the right oversized cuff for you. This is because newer cuffs are not compatible with older versions of the Hem 712C. Thank you for your inquiry. 

Date Posted:
6/23/2011 12:59:14 PM

Question
Iam searching for handheld digital ventilometer.Can this device be used as such to measure RSBI

Answer
After researching this data, we have been unable to confirm that any of the spirometers we offer feature this function.  We might suggest you contacting Vitalograph, the manufacturer, directly and asking any technical questions they may be able to more easily identify: http://www.vitalograph.com/

Date Posted:
6/23/2011 12:48:37 AM

Question
Would like a price on the 260 gal immersion tub with a mix valve and hand sprayer. Item - S062FWHM

Answer
We will provide pricing for this to you shortly.

Date Posted:
6/22/2011 6:50:25 PM

Question
Can you please mail me a paper catalog? Address: 44160 Scholar Plaza Suite 370 Leesburg, VA 20176

Answer

Dear Mr. Tully:

Thank you for your inquiry.  Our web site is our catalogue. We carry products from numerous manufactures and suppliers. We add dozens of products to the web site on daily basis. However, if you are looking for something in particular, we'll be happy to assist you with your search. Please call us toll free at 1-877-706-4480 and a customer service representative will be happy to assist you.

Date Posted:
6/22/2011 4:58:19 PM

Question
Is this the proteam version by Hausmann

Answer
Dear Mat, this table is manufactured by Clinton. 

Date Posted:
6/22/2011 4:44:07 PM

Question
I have cervical DDD and spurring at C4 through C6. e. I have been sleeping on a TempurPedic neck pillow similar to this Core pillow for some years but neck pain continues to get worse. I am a back and side sleeper. Is there another type of pillow you would recommend

Answer

An alternative suggestion which we have had many pleased customers, although not knowing their conditions, with our Therapeutica Pillow.  I have attached a link to the product on our website below as well as a link to the manufacturer.  If you are concerned that it may not be the right fit for you, please feel free to contact the manufacturer with any questions you may have and they'll be able to advise if this is your best option.

http://www.medical-supplies-equipment-company.com/product/ppf/id/10504/new_prod_full.asp

www.therapeuticainc.com

Date Posted:
6/22/2011 2:46:41 PM

Question
Does this exam table come with the option of adding locking casters or wheelsThank you.

Answer
Thank you for your inquiry. Regrettably, this treatment table can not support casters. We apologize for the inconvenience.

Date Posted:
6/22/2011 2:29:56 PM

Question
after I orferwhen do u ship , how long does it take to get to my addrerss in Brewster washington I need this matress now

Answer

Dear Bobbie:

Typical delivery time on in-stock items is 3-5 business days.   Second day air is also available.  Please contact our office for additional information. 

Date Posted:
6/22/2011 12:58:23 PM

Question
Please let me know if this item it is for can be used un a charitie nursing Home to transfer patients from bed to wheelchair. also i need the price of batteries to have on stock, because I will ship lifter to Costa Rica. also let me know what type of slings will be required.

Answer

Dear Jorge,

Thank you for the inquiry. This lift may be used in a nursing home. It is perfect for moving a patient from the bed to the wheelchair. A sling is definitely needed for this product. A battery comes standard with the lift purchase. If you need an extra battery, I will have to get a quote for you.

Here is a link for the slings:

http://www.medical-supplies-equipment-company.com/product/ppf/param/1437_0__1_true_false_0_2/product_search.asp

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
6/22/2011 10:27:26 AM

Question
what country are you inand you do not bill insurance for DME(durable medical equipment)

Answer

Dear Ms. Neumann:

Thank you for your inquiry.  We are a Houston, Texas based company.  Unfortunately, we do not accept insurance coverage at this time.   

Date Posted:
6/22/2011 12:40:22 AM

Question
is there a tube that requires 0.5ml of serum for electrolytes examination

Answer

Dear Ms. Nicart:

Thank you for your inquiry.  We are not aware of neonatal tube for electrolyes examination.

Date Posted:
6/21/2011 12:14:03 PM

Question
Hi, I run a disability program in sysney australia. I am after 5 postural mirrors. is it possible to get a quote for shipping purposes?

Answer
Thank you for your inquiry. Do you have a particular mirror your interested in? If not, please click here to select one. Once chosen please provide the item number and full shipping address.

Date Posted:
6/21/2011 1:06:51 AM

Question
Hello I have a pt who uses the achieva pso2 vent. He is trached with ac settings. The circuits have been changed and the ventilator has been changed too. But why do I continue to get a VALLEY PRESSURE ALARM??

Answer
We would not be able to answer this question.  Please feel free to contact the manufacturer for troubleshooting: Puritan Bennett Customer Service 1-800-635-5267.

Date Posted:
6/20/2011 11:30:23 PM

Question
I am interested in purchasing 6 low-adjustable height hospital beds with siderails and mattresses. Please email me a price quote with specifications and shipping fees to Guam.

Answer
We will have this quotation to you as soon as we are able to obtain freight charges.  The freight quoted will be door to port service either via air or sea.

Date Posted:
6/20/2011 8:37:39 PM

Question
My name is Gregg Baker from the Coles County Health Department in Charleston, Illinois. I a currently trying to order some jackets that our nursing staff uses but can’t remember where they ordered from. They are blue, about the weight of a decent set of scrubs, full button up and down the front. The tag says Angel, RN# 38777, Style #2425. We would like them to have the outline of the State of Illinois embroidered on the left chest side with “COLES COUNTY HEALTH DEPT.†in the middle as well as a Coles County Health Department on the back. Can you put a price quote together for me for 30 of these? If you have any questions, please do not hesitate to call me at 217 348-0530. Thanks, Gregg Baker Emergency Response Coordinator Coles County Health Department

Answer

Unfortunately, we do not cary either reference number style of scrub jacket nor do we specialize in that type of embroidery.  You may try one of the following sources as a possible option:

http://www.allheart.com/embroidery.html

http://www.embroidered-uniforms-corporate-apparel.com/scrubs-c-18.html

http://www.logosoftwear.com/medicalscrubs.php

http://www.hhembroidery.com/medical-wear.cfm

Date Posted:
6/20/2011 12:34:23 PM

Question
I am Ms Jeannette Tanedo of Gemscor Enterprise in Brunei. Can you pls quote 2 pairs for me and I will ask UPS to pick up from you area? Is it possible? Thank you

Answer

Dear Ms. Tanedo:

Thank you for your inquiry.  The shipping charges to Brunei will be more than the cost of the actual product, itself.  If you still would like a formal quote, please let us know. 

Date Posted:
6/20/2011 9:52:58 AM

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