Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
What is the height of the room that this table would need to go in.

Answer

Dear Louis:

Thank you for your inquiry.  Eight foot plus ceilings would be adequate.

Date Posted:
4/13/2011 8:59:38 AM

Question
How much does this 18 inch wall cabinet weigh Looking for something to hang in pontoon boat, and this is closest thing I can find...looking for lightest cabinet you carry....thank you for your assistance. Becky

Answer

Dear Becky,

Thank you for the inquiry. The 18 inch wall cabinet weighs 40 lbs.  Yes, this is the lightest wall cabinet we carry.

Respectfully,

Christina Villa 

Date Posted:
4/12/2011 11:58:50 PM

Question
I see that the label of this product indicatess that this product is effective against MRSA and VRE.Does this product kill C-Diff

Answer

Jan, this product does fight MRSA and VRE, but not C-Diff. The most effective way to fight C-Diff would be to wash your hands with soap and water. Thank you for your inquiry, and have a great day.

Date Posted:
4/12/2011 11:37:19 PM

Question
My mom is 34 her asthma is really bad and gets worse in cold or humid conditions.Sometimes it even worsens when she talks she feels it harder and harder to get enough air through to breathe. Im wondering which nebulizar or respiratory equipment would be helpful for her. Jazmin

Answer

Dear Jazmin:

Thank you for your inquiry.  We would advise you to consult with your physician about which treatments and related medical products would work best for your mothers condition. 

Date Posted:
4/12/2011 9:35:21 PM

Question
hi i'm anatomy teacher in university in laos i want to order some skeleton in ur site and i need to know the bone is real human bone or just plastic model?

Answer

Dear Dalounny:

The bones are are made out of man-made composite. 

Date Posted:
4/12/2011 9:19:17 PM

Question
my aunt has a chair that she purchase it was never used but she does not have use for it. i was wondering if you know of a place where she can sell it to someone that may need it at a lower price thank you .

Answer

Dear Arleen:

You may wish to try contacting local durable medical equipment dealers.  You can look up the listings in the local yellow pages. 

Date Posted:
4/12/2011 6:18:34 PM

Question
Dear Sirs: Our core business is cables and sensors for patient monitors. Our products are replacement parts when a cable or sensor goes out. How do we become a select vendor? What criteria do you require? Becoming a select vendor aside, it you have a need for our service, you can see all our products and prices at www.cablesandsensors.com. Give us a call, we’ll be glad to help. Thank you for your time. Warmest Regards, Rick Johnson Cables and Sensors rick@cablesandsensors.com 1.408.242.2308

Answer

Dear Rick:

Thank you for contacting us.  Your information has been passed to our purchasing. 

Date Posted:
4/12/2011 3:48:55 PM

Question
I need to order a new battery for this machine. NPB 190 pulse oximeter. Our machine has been kept in storage for about 2 years and we need a new battery.

Answer

Barb,

Thank you for the inquiry. I am looking into the request. I will have an answer within the next 48 hours. Thank you for your patience.

Respectfully,

Christina Villa

Date Posted:
4/12/2011 3:28:07 PM

Question
I am looking for a Theratrek 1000 gait trainer and mobility device. The manufacture has discontinued this item.

Answer

Dear Dianne:

Thank you for your inquiry.  Unfortunately, we do not carry this product or know of any company which may. 

Date Posted:
4/12/2011 3:08:05 PM

Question
I am needing a price quote for the items below. Thank you. AED w adult pads Anesthesia cart ekg/blood pressure monitor/pulse Ox ekg/blood pressure/pulse Ox Monitor end tidal C02 monitor emergency airway equipment Banyon Kit

Answer

Dear Cara,

Thank you for the inquiry. I will have a quote for you shortly. Since you did not provide any specifications, I am going to just list the most common models we sell.

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
4/12/2011 2:29:27 PM

Question
If i want to buy whole set as the picture,how much is the price Can you deliver to my country?indonesia?please be advise.thank you.looking forward to your quick response.Regards.Maria

Answer

Dear Maria,

Thank you for the inquiry. Here is the link for the whole set:

http://www.medical-supplies-equipment-company.com/product/ppf/id/10327/new_prod_full.asp

Shippig to Indonesia would be around $20-30 dollars. I would need your address in order to find out the exact amount.

Respectfully,

Christina Villa

Date Posted:
4/12/2011 12:33:49 AM

Question
So with this order, are there only 3 jars or 3 sets of jars 9 total? Just wanted to clarify! Thanks :

Answer
Thank you for your inquiry. There are three jars per set.

Date Posted:
4/11/2011 7:34:24 PM

Question
We have two of these scales in our office. We love them by the way! However, we have a doctor that believes the length measurements are inaccurate. The head plate moves a little and can be pushed backwards by the babys head, thus giving a shorter length measurement. Please contact me.

Answer

Jodi:

Here is the link to Seca technical support page.  http://www.seca.com/english/us/home/service/technical-service/

Date Posted:
4/11/2011 3:28:24 PM

Question
My fiance has been getting severe migraines lately, and I am kicking around the idea of buying her an oxygen therapy set up. Can you point me in the right direction with everything I need to order Tank, regulator, mask or nasal breather, tubing, etc? Thank you.

Answer

Dear Mr. Danielson:

We will be happy to put together a package for you, but before anything else you must obtain an Rx to be able to get the O2 gas filled.  If you have not done so already, please make sure you can obtain an Rx for the O2.  Then contact us and we will happy to price you out a package. 

Date Posted:
4/11/2011 3:16:36 PM

Question
does this stretcher raise and lower for ergonomic benefit to staff transferring pt from bed to stretcher.  How high does bed raise and how low?

Answer
This item adjusts in height from 20 inches to 35 inches from the ground.

Date Posted:
4/11/2011 2:40:51 PM

Question
Dr. said I need a two inch soft cervical collar. He did not say contoured. Your is the only collar that goes down to 2 under he chin. Is there just a 2 collar

Answer
Unfortunately, all of the collars we carry do feature the "contoured" style with the chin cutout.

Date Posted:
4/11/2011 12:08:18 PM

Question
Where can I see a demonstration of a trimprobe or Biofield Scanner for cancer? I live north of Philadelphia and across the river from Tranton, NJ. Thaks!

Answer

Dear Dr. Rosaliebertell:

Thank you for your inquiry.  Unfortunately, we do not carry this line of products and are unable to assist you at this time. 

Date Posted:
4/11/2011 11:44:48 AM

Question
Hello! I am looking at purchasing an at home therapeutic ultrasound machine. What do you recommend for neck and upper back muscles? Thank you! Jean

Answer
We only sell the therapeutic ultrasound to medical professionals, so we would recommend consulting your physician and possibly purchasing through them directly.

Date Posted:
4/11/2011 11:14:33 AM

Question
I want to know what type of electic I will need to supply bed with proper outlet. 110 or 220 line

Answer

Dear Ms. Crotty:

Thank you for the inquiry.  The youth bed works with 110V .

Date Posted:
4/11/2011 10:52:16 AM

Question
Do you purchase lightly used wheelchairs? Both manual and powered?

Answer
Thank you for the inquiry.  However, we do not purchase used wheelchairs.

Date Posted:
4/11/2011 9:56:46 AM

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