Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

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Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
i need only the stand that will hooked on the light, i have the light without the stand; would you help me where can i find it and the priceThanks

Answer

Dear Alsafi:

Unfortunately, we do not sell stands only. 

Date Posted:
3/31/2011 12:01:06 PM

Question
Interested in discussing purchase.Please send photos,specs and condition of the actual unit for sale ,

Answer
Thank you for your inquiry. Please check your email shortly for a formal quote for the available c-arms.

Date Posted:
3/31/2011 11:07:23 AM

Question
An acquaintance of mine had a hospital bed delivered to his apartment. can I get a hospital bed delivered to my home.? is it 100% covered by medicare? What type of Rx do I neeed from my doctor?

Answer

Dear Karen:

Thank you for your inquiry.  Unfortunately, we do not accept medicare or insurance coverage at this time.

Date Posted:
3/31/2011 12:41:24 AM

Question
DEAR SIR, Pl.quote us your best cnf price to dammam s.arabia for 1. REUBBER MAID STEP ON PREMIUM LINEN HAMPER...20 EA 2. 14-HCLT.... ROUND HAMPER. WITH LID ..20EA 18 INCH. R14-HCLT W/LID .....HAMPER...20EA 4. 18INCH. ROPE CLOSURE HAMPER BAGS..

Answer
Thank you for your inquiry. Please check your email shortly for formal quote.

Date Posted:
3/30/2011 10:27:28 AM

Question
My son was just given the Pari Trek S nebulizer; he is only 13 months old and will not allow us to bring the mask to his face. Will this pacifier work with the Trek S Thanks,Kerilynn

Answer

Dear Ms. Newman:

Thank you for your inquiry.  Although, this is designed for the products of a different manufacturer, given the generally accepted industry standards,  this pacifier may work with your unit. 

Date Posted:
3/30/2011 9:50:43 AM

Question
As a physioterapist I can notice that you have interesting products. I live in Panama City, Panama, and I will like to know if you have an exclusive distributor of your products in our Country. If not could you please let me know if there is an option to be a distributor? could it be an exclusive one? which will be the requirements for that. Do you have a distributor product price list that you can share with me? Thanks in advance. Kind regards,

Answer

Dear Dr. Vergara:

Thank you for your inquiry.  We do not have a distributor program set up at this time.  Your pricing would be based on the volume of products ordered.  If you are interested in receiving a quote, please specify the products and quantities desired and email your list to Christina Villa at christina@msecom.net

Date Posted:
3/30/2011 2:10:50 AM

Question
Is this fixture for a rail mount The picture shows it being rail mounted.If so, what is the corresponding part necessary for this set up?Thanks.

Answer

This is available in the rail mount:

http://www.medical-supplies-equipment-company.com/product/ppf/id/29683/new_prod_full.asp

Date Posted:
3/29/2011 2:58:48 PM

Question
Does this manikin allow for training in the care of a gastrostomy and tracheostomy stoma and catheter careDO you have a manikin that has male intercahngeable parts?Thank you,Kathleen

Answer
The manikin offering these functions is: http://www.medical-supplies-equipment-company.com/product/ppf/id/28280/new_prod_full.asp

Date Posted:
3/29/2011 8:22:17 AM

Question
I have a Pride Go-Go Elite scooter. I have their Portable oxygen tank holder that mounts as an accessory at the rear of the seat. It is built fro 4+ inches cylinders. The travel cylinders that are provided by Apria - my insurance approved provider - are 3+ inches in diameter. Can you provide inserts that my accept the 3+''''s in the 4+ holder?

Answer
Unfortunately, we do not offer such a product. 

Date Posted:
3/28/2011 9:56:50 PM

Question
How far do you turn the valve on a portable 02 tank do you open it up all the way or just til the needle moves about 1/4 turn? Thank you

Answer

Dear Ms. Taylor:

Thank you for your inquiry.  In order to regulate the flow of oxygen, the tank must be equipped with an Oxygen Regulator which is attached to the valve of the O2 tank.  Oxygen Regulators are equipped with a dial gauge which enable you to regulate the flow of oxygen. 

 

Date Posted:
3/28/2011 12:06:00 AM

Question
My 91 year old mother-in-law broke her hip a couple of weeks ago. She is very headstrong and wants her way. She does not like siderails and says she could climb over them. This is what we are afraid of. We need a bed that will operate like a regular hospital bed and also raise and lowerto floor.

Answer

We would recommend the bed below, we can offer the entire package (bed, mattress, side rails, head & foot boards) for $875 + shipping.

http://www.medical-supplies-equipment-company.com/product/ppf/id/15985/new_prod_full.asp

Date Posted:
3/27/2011 1:58:14 PM

Question
My father was a paraplegic and recently passed away. We have a lot of high end equipment that we are looking to sell and did not know if your company purchases from individuals. If you do we would be interested in speaking with about this. If you know of a company that deals in this please let us know. We figure it would be easier on my mother to sell all of it at one time as oppossed to selling it individually. I look forward to hearing back from you. Tim Pence

Answer

Dear Tim:

Thank you for your inquiry,  We do not purchase from individuals.  You may wish to contact your local durable medical equipment dealers, or try selling these through www.medmarketplace.com or www.ebay.   

Date Posted:
3/27/2011 10:43:57 AM

Question
Does this come with a dispenser one and cutter? How do I figure out shipping charges?Also interested in eco-friendly table w/shelf.Shipping cost?Thank you,Sutha

Answer

Dear Sutha,

Thank you for the inquiry. I will have a quote and the answers to your questions shortly.

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
3/27/2011 8:13:40 AM

Question
I bought this kit for my classroom several years ago but Im just getting the chance to use it now, however the serum A that is need for the blood samples has dried up, is there anyway I can get just this portion of the kitThanks!

Answer

Dear Jodi,

Thank you for contacting us. We are a distributor for this manufacturer. They have a minimum amount we must purchase so they will not allow us just to purchase that one component for your kit.  We apologize for the inconvenience.

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
3/26/2011 4:53:54 PM

Question
Hi - we are looking for a dynamometer that can be attached to a computer to moniter force/grip strengthDO you have such a thing

Answer
Unfortunately, none of the dynamometers we carry offer this function.

Date Posted:
3/26/2011 3:23:24 PM

Question
My father had his right leg 5 below his right knee amputated and we are looking for a sneaker/velcro for his left foot. Do these run true to size and his foot does swell some so were looking to possibly purchase a size 12 wide.

Answer
These shoes are true to size, as they are diabetic shoes, they do allow for extra width and/or depth.

Date Posted:
3/26/2011 2:04:25 PM

Question
to ship TWO of these to address below, can you please estimate the cost for basic shippingAkron General Medical Center 400 Wabash Ave.Akron OH 44307

Answer

Dear Dr. Been:

Thank you for your inquiry.  Shipping charge to Akron would be approximately $50.  Please let us know if we could be of further assistance. 

Date Posted:
3/26/2011 7:57:00 AM

Question
Can this pillow be used for side lying and supine sleeping positions. Do you recommend a specific type of pilliow more effective for the side lying position I recently had an anterior microdissectomy with allografts of cx 5-6 and 6-7 with titanium plate for stability. I am 58.

Answer

We have some pillows specifically desigend for side-sleepers:

http://www.medical-supplies-equipment-company.com/SP/PPF/Param/412332_0_1_0/Products.asp

And can also refer you here:

https://www.sidesleeperpro.com/

Date Posted:
3/26/2011 1:34:42 AM

Question
I''m inquiring if you have any pre-owned 3 Panel Privacy Screens, such as your Item #30007BRT. Might anything be available?

Answer

Dear Dr. Stephen Zajac,

Thank you for the inquiry.  Unfortunately, we do not carry any pre-owned screens. How many do you need? I can try and work with the price if we have any that are over stocked. Please let me know.

Respectfully,

Christina Villa - MSEC Sales 

Date Posted:
3/25/2011 5:31:45 PM

Question
Need more information on how this track works. Does it have bends, is it movable, etc.

Answer
This is a straight wall mounted screen, the bent section is mounted on the wall.  The screen pole is telescopic extending from 40 inches to 92.5 inches.  The pole pivots 180 degrees.

Date Posted:
3/25/2011 1:49:40 PM

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