Ask The Pros:

Question
My father had his right leg 5 below his right knee amputated and we are looking for a sneaker/velcro for his left foot. Do these run true to size and his foot does swell some so were looking to possibly purchase a size 12 wide.

Answer
These shoes are true to size, as they are diabetic shoes, they do allow for extra width and/or depth.

Date Posted:
3/26/2011 2:04:25 PM

Question
to ship TWO of these to address below, can you please estimate the cost for basic shippingAkron General Medical Center 400 Wabash Ave.Akron OH 44307

Answer

Dear Dr. Been:

Thank you for your inquiry.  Shipping charge to Akron would be approximately $50.  Please let us know if we could be of further assistance. 

Date Posted:
3/26/2011 7:57:00 AM

Question
Can this pillow be used for side lying and supine sleeping positions. Do you recommend a specific type of pilliow more effective for the side lying position I recently had an anterior microdissectomy with allografts of cx 5-6 and 6-7 with titanium plate for stability. I am 58.

Answer

We have some pillows specifically desigend for side-sleepers:

http://www.medical-supplies-equipment-company.com/SP/PPF/Param/412332_0_1_0/Products.asp

And can also refer you here:

https://www.sidesleeperpro.com/

Date Posted:
3/26/2011 1:34:42 AM

Question
I''m inquiring if you have any pre-owned 3 Panel Privacy Screens, such as your Item #30007BRT. Might anything be available?

Answer

Dear Dr. Stephen Zajac,

Thank you for the inquiry.  Unfortunately, we do not carry any pre-owned screens. How many do you need? I can try and work with the price if we have any that are over stocked. Please let me know.

Respectfully,

Christina Villa - MSEC Sales 

Date Posted:
3/25/2011 5:31:45 PM

Question
Need more information on how this track works. Does it have bends, is it movable, etc.

Answer
This is a straight wall mounted screen, the bent section is mounted on the wall.  The screen pole is telescopic extending from 40 inches to 92.5 inches.  The pole pivots 180 degrees.

Date Posted:
3/25/2011 1:49:40 PM

Question
We are looking for a container to put the clip board on the infant bassinet. Something possibly that would hang from the rails. Do you have such an accessory

Answer

Thank you for your inquiry,  this is not a standard accessory for our bassinets, but to help, we may suggest one of the following.

The links below are for chart holders made for use with our medical carts.  They are meant to be "mounted" onto an accessory bar, which the thin rail on a bassinet may work as.

http://www.medical-supplies-equipment-company.com/product/ppf/id/27555/new_prod_full.asp

http://www.medical-supplies-equipment-company.com/product/ppf/id/14320/new_prod_full.asp

Date Posted:
3/25/2011 11:31:45 AM

Question
What is the total weight of this table Not the capacity weight.Thank you

Answer
The weight of this table is 300 pounds.

Date Posted:
3/25/2011 11:21:33 AM

Question
Hello MSEC, I would like to know if you have any sales rep jobs available in Texas? Thank you, Lindsay Freed 214-226-6605

Answer

Dear Lindsay:

Please email your resume to inquiry@msecom.net. 

Date Posted:
3/24/2011 8:26:58 PM

Question
i am an architect working with a client who has ask me to provide a plan of a room and how the DF-9906CLT chair will fit in the room. do you have an autocad drawing of the chair that i can place into a floor plan drawing? also item #00732BRT thanks

Answer
We will look into this for you, as soon as we have information, will send by e-mail. 

Date Posted:
3/24/2011 3:21:50 PM

Question
I need the basins to either be sterile disposable or able to be sterilized autoclave. please advise.thanksGail Adkins, RNPractice Coordinator

Answer

Dear Gail,

I have one basin that is autoclavable. I will send you the information shortly.

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
3/24/2011 12:47:00 PM

Question
First, what is the difference between conductive and non-conductive. Second, what is the overall length when deflated and the max diameter when inflated Thanks.

Answer

Other than he conductive bags being made of latex and the non-conductive bags being made of neoprene, the conductive bags do not prevent static electricity from flowing through the bag.

Generally non-conductive bags are used in hospital, surgical and other medical settings where flow of static electricity may be dangerous.  The conductive bags are generally used in office and veterinary settings.

The length is 13.25in from end to end deflated and the diameter deflated is about 5.5in.  Unfortunately, we do not have the inflated measure, however it has been noted that when fully inflated may be as large as a basketball.

Date Posted:
3/24/2011 11:11:38 AM

Question
Hi, Could i please be informed of shipping costs to Australia. I am looking at ordering a stretcher along with 2 fit balls and some other equipment. I do not want to put my credit card details in as yet. Thank you

Answer

 Dear Kerryn Riddiford,

Thank you for contacting us. We would love to provide a quote with shipping. Which two items numbers are you looking to purchase? In order to get a more exact amount of how much your items will cost to ship, I must have the item numbers.

Please forward them to me and also please include your shipping address. Email to: christina@msecompany.net

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
3/24/2011 8:06:04 AM

Question
HOW LOW CAN THE BACK GO

Answer

The top of the back, in its upright position is 51 inches from the floor.  When reclined it is 44.5 inches from the floor, so there is a 6.5 inch adjustment when tilted.

Date Posted:
3/23/2011 11:33:33 PM

Question
We would like to try samples of the following items: Item# PNCM197468TNS in medium, large and extra large. Thank you.

Answer

 Dear Jennifer,

We would be glad to send a sample. Please reply with your shipping address.

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
3/23/2011 2:36:47 PM

Question
Id like to know if this kind of remedy is recommended for skin that had some degeneration eschar

Answer

Dear Ms. Sutton:

Thank you or your inquiry.  This paste is recommended for treatment of fungal infections.  Please consult with your physician about the best paste / gel for degeneration eschar.

Date Posted:
3/23/2011 1:13:12 PM

Question
I was checking your website and I notice that you are using the same mattresses that we Sleep Air Mattressare providing for other madical suppliers in LA. Sleep Air can bit any price that you already have, for further info please, either call 323-346-0300 or email sako@samsmattress.com Thanks, Sako

Answer

Dear Sako:

Thank you for your inquiry.  Are you a manufacturer or a distributor? 

Date Posted:
3/23/2011 12:40:53 PM

Question
I recently had foot surgery and I have been using a walker. I am almost ready to change to a cane. I am looking for an adjustable aluminum cane with a cushion handle. I have not been able to fine one. Can you help me find one and how long before it cane be shipped. Thank You Esther Natt

Answer

 Dear Esther,

Thank you for contacting us. We recommend the following:

http://www.medical-supplies-equipment-company.com/product/ppf/id/6501/new_prod_full.asp

(has a cushioned handle)

Respectfully,

MSEC Sales

Date Posted:
3/23/2011 11:37:52 AM

Question
Hello. Is this coat is reusable Im also wondering how many buttons there are in the front. I'm after a reusable podiatry apron hat is quick and easy to put on and take off between clients. Thank you. Miriam

Answer
This is reusable and has 5 buttons.

Date Posted:
3/23/2011 6:36:51 AM

Question
I have both Medicare and Tricare insurance and would like to know what of the chair they will cover and how you handle that. I have a doctors prescription for a chair.Thank you, D. S. Bates

Answer

Dear Ms. Bates:

Thank you for your inquiry.  We do not accept Medicare or insurance reimbursement at this time.   We would suggest looking up the listings for durable medical equipment dealers in your local yellow pages. 

Date Posted:
3/22/2011 7:35:26 PM

Question
Dear Sir, Good morning Could you please send to me quotation regards to the following: 1-DS-100A Nellcor Adult sensor. QTY: 2 2- Oxi-A/N Nellcor Pediatric sensor. QTY: 2 its first order as we check quality and then we will start ordering large quantity. And kindly answer the following: 1- is it orfiginal and 100% authnetic ? 2- can you ship your items to Bahrain? 3- warranty? 4- payment method you accept ? do you accept Pal pal if so we can pay PayPal fees Your quick reply will be highly appreciated. Best Regards Mr: M El-Shabrawy Sales Manger AMAL Medical Systems. Kingdom Of Bahrain

Answer

 Dear Sir,

Thank you for contacting us. Here are the answers to your questions:

1. DS-100A, it is original, 100% authentic, price $150.00

2. Oxi-A/N Nellcor Pediatric sensor = Currently out of stock

3.  We can ship to Bahrain

4.  Warranty is for 1 year from the manufacturer

5.  We only accept wire transfers from international customers

6. Paypal is acceptable

Respectfully,

MSEC Sales

Date Posted:
3/22/2011 5:13:51 PM