Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Need to know the measurements from ring to ring when laid flat please. This is for husband and the one he has been using measures 22. We can not go any smaller.

Answer

Dear Carol,

Thank you for contacting us.  Ours measures 22 inches.

Respectfully,

MSEC

Date Posted:
3/10/2011 3:20:03 PM

Question
I would like to know if this is a hospital bed and if the bed moves up and down like a regular hospital bed. i am a quadriplegic and have attendants who care for me and need to have the bed go up to hip level for my care and also down for transfering into my chair

Answer

Dear Rob,

Thank you for the inquiry. Unfortunately, this bed does not move up and down.  We are sorry for the inconvenience.

The following beds do go up and down:

http://www.medical-supplies-equipment-company.com/product/ppf/id/15985/new_prod_full.asp

http://www.medical-supplies-equipment-company.com/product/ppf/id/22554/new_prod_full.asp

Respectfully,

MSEC

Date Posted:
3/10/2011 3:08:12 PM

Question
Please tell me what is the recommended way to clean this bagThank you!

Answer
It is suggested to use a mild, non-bleach soap on a wet rag, wipe clean and dry immediately.

Date Posted:
3/10/2011 12:19:43 PM

Question
Can we mount these moniotrs to something other than a wall and does it come with the baskets

Answer

Dear Debbie,

Thank you for the inquiry. You can drill the screws in anything that can withstand the weight of the unit. The basket comes with the unit as long as you order the wall mount unit.

Respectfully,

MSEC

Date Posted:
3/10/2011 11:43:31 AM

Question
When cleaning the bell of a stethoscope with an alcohol prep pad what is the contact/kill time?

Answer

Dear Ms. Then:

The kill time would depend on the type of germs.  Although, some germs can be killed within a minute, safe practice recommendations are up to 5 or more minutes between uses.

Date Posted:
3/9/2011 1:22:30 PM

Question
Im looking for a product that will help patient to keep their lungs expanded using quiet breathing for about a mintue, while laying on their backs. Do you think you have anything that might work

Answer

Dear Beth:

Thank you for your inquiry.  At this time, we are not aware of a device which may be able to accomplish your objective. 

Date Posted:
3/9/2011 11:01:38 AM

Question
I wondered if you had more info and a picture/specs for the 9228001BUR. We have LED lights for exams and just need the articulating arms.

Answer
Thank you for your inquiry. We currently do not have anymore available specs for this option. This arm is designed for one of our LED operation lamps. We apologize for the inconvenience.  

Date Posted:
3/9/2011 12:15:54 AM

Question
My Dr. prescribed an orthopedic neck pillow and I need it to be billed to my Workmans Comp. adjuster. Can you do this? I have all our information. Thanks. Leasa Brock

Answer

Dear Ms. Brock:

Thank you for your inquiry.  Unfortunately, we do not file for workman's comp.   

Date Posted:
3/8/2011 6:53:01 PM

Question
Hello, im looking for the disposable stool collection kits. It's sort of like saran wrap that sits across the toilet and after the stool is collected it gets flushed down the toiler. I need to know if you guys carry/manufacture those or do you know another company that does.

Answer

Dear Elizabeth,

Thank you for the inquiry. Unfortunately, we do not carry this item. Try contacting Meridian Diagnostics at 1-800-266-2222.

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
3/8/2011 3:30:32 PM

Question
My father is 69 and he has a broken hip and he has alzheimer''s disease. He cannot move. What lifter can I use to wash him and move him?

Answer

There are a few options available.  Depending upon your weight restrictions and how you would like to operate the unit, you may choose a standard capacity (usually under 350lbs) or bariatric capacity (400lbs or greater) and a manual hydraulic lift or an electric battery operated lift.

Various slings are available, if you are planning on using this for showering purposes, we would recommend a mesh sling, possibly with commode opening if you will be using this for toileting purposes as well.

Date Posted:
3/8/2011 2:42:13 PM

Question
Does this table warmer have a grounded plug, or is this considered something safe for use that would pass hospital patient safety

Answer

Dear Ms. Gilbert:

This item comes with an automated over-heat protection built in sensor which is designed to shut off and alllow the unit to cool if it reaches maximum allowable operating temperature. 

Date Posted:
3/8/2011 1:32:45 PM

Question
Hi My name is Brandon Falone and I am the sales manager here at Mediflow. I was inquiring to locate the proper person to speak with about you possibly carrying our product. Over the past 10 years our pillow has been the number one selling pillow in chiropractic and I believe it would be a great addition to your catalog. Thank you, Brandon Falone brandon.f@mediflow.com

Answer

Dear Brandon:

Thank you for your inquiry.  You can contact Kemuel Gilbert at kgilbert@msecom.net.   

Date Posted:
3/8/2011 10:47:04 AM

Question
hi, I need some supplies for a hospital in dominican Republic, i am looking for a good price and delivery and I like to know if you can help me. my e mail is mane78@hotmail.com

Answer

Dear Maria:

Please contact our Sales Manage Christina Villa at christina@msecom.net or 877-706-4480 x 107.  She will be able to assist you.   

Date Posted:
3/7/2011 4:33:05 PM

Question
If I operate using different working distances, for example: 34 and 49 cm, will I need two different loupes or can I just use only one - ajusting it - for the whole procedure

Answer
Thank you for your inquiry. It's recommended you use just one and adjust it for the whole procedure.

Date Posted:
3/7/2011 3:20:30 PM

Question
I am the Safety Director for our hosp/nursing home and family brought me info on your walkers. I have 2 questions: What are the seat measurements Is there increased mobility in the 8 wheel model over the 4 wheel? It looks like the pipes on the floor of the 4 wheel model would limit mobility.

Answer

1) The seat dimension on this model is 21.5in W x 13.5in D. 

2) The additional wheels are intended for added stability.  The 8 wheeled walkers are designed for taller people with a higher center of gravity. 

3) The pipes are anti-tipping devices and they should not impede mobility. 

Please let us know if we can be of further assitance.  You can also email us at inquiry@msecompany.net or call us toll free at 877-706-4480.

Date Posted:
3/7/2011 12:07:50 PM

Question
What material are these gowns made out of

Answer

Dear Christina,

Thank you for the inquiry. The gowns are made of 55% cotton and 45% polyester.

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
3/7/2011 11:24:15 AM

Question
My elderly friend has Scoliosis so badlythat when he walked he was bent com-pletely over at the waist. He has takena fall and can no longer get up from bedwithout the assistance of two or three family members. Would this LargeHammock Padded Sling, Item 90591CHT, bethe best choice

Answer

Dear Mr. Crowley:

Thank you for your inquiry.  Large Hammock Padded Sling, 90591CHT would be able to do the job in conjunction with a Patient Lift.  Please let us know if we can be of further assistance. 

Date Posted:
3/7/2011 11:22:17 AM

Question
We currently have a Nellcor N-20 for the emergency dept. We would like to know if the OxiMax MAXA Adult oxygen sensor is compatible with this machine. We are looking into purchasing 1 or 2 new portable pulse ox machines.

Answer

Dear Amy,

Thank you for the inquiry.  The following sensors will work for the N20:

http://www.medical-supplies-equipment-company.com/product/ppf/param/1282_0__5_true_false_0_0/product_search.asp

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
3/7/2011 10:05:23 AM

Question
can you share with me the fair market valuse for Braun IV pumps Outlook 100? thanks

Answer

Dear Chuck,

Thank you for the inquiry. Are you wanting a fair market value of a used or new unit?

Respectfully,

Christina Villa - MSEC Sales 

Date Posted:
3/7/2011 8:31:32 AM

Question
How do I become a registered Reseller?

Answer

Dear Curtis:

Thank you for your inquiry.  At this time we do not offer wholesale pricing.  We do offer volume discounts.  If you are interested, please contact our office on Monday .   

Date Posted:
3/6/2011 11:32:58 PM

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