Ask The Pros:

Question
I need paper for a datascope 2100, which paper should I order Is this the right one and does it have the grid?

Answer

Mr. Laird, that is not the right paper for your machine. You need item# 5683254PRM. Make sure that you click here to go to the correct product, as the same item number is used for different manufacturers. The page you are taken to should say "roll for 2100/I by Datascope".

It does have a grid, which is red.

Thank you for your inquiry, and I hope that helps.

Date Posted:
2/25/2011 11:08:09 AM

Question
Dear Sir/Madam Please be so kind and send me an official quotation for a ELECTRIC PATIENT HOIST to lift 600lbs patients and also 550lbs patients. We visited your website. Our company supply medical equipment to hospitals in SA since 1997. We thank you kindly and look forward to your speedy reply. Best regards Natalie Tate Medical Excellence

Answer

 Dear Natalie,

Thank you for contacting us. I will have the quote for you shortly.

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
2/25/2011 6:03:18 AM

Question
We are trying to source Wall Mounted Exercise Pulley Systems for use in Physiotherapy within a new community hospital here in the UK. Please confirm whether you have a UK agent via whom stocks could be made available availability/lead times product range and current prices Many thanks for your assistance

Answer

 Dear Ms. Axford:

Thank you for your inquiry.  This is our least expensive Overhead Door Mounted Exercise Pulley Set , item# 485IFGMM.  Lead time to UK is 7-10 business days.  Your price will depend on the purchase quantity.  Please contact us with any other questions. 

Date Posted:
2/25/2011 5:29:35 AM

Question
I am looking for a supply cart/cabinet for my daughters room. I was wondering do u have a catalog? if u do can u send me one. Robin Tome 8630 S kenneth Chicago, IL. 60652 Thank you.

Answer

Unfortunately, we do not have a paper catalog as we have over 100,000 products and are continually adding to our product selection.  I will be in touch to discuss options for the cart specifications you need.

Date Posted:
2/24/2011 9:59:34 PM

Question
I have an almost brand new Invacare scooter and would like to sell it to someone in need. Any suggestions?

Answer

Dear Tina:

Thank you for your inquiry.  We would recommend contacting your local durable medical equipment dealers.  You can look up those listings in the local Yellow Pages.  Good luck. 

Date Posted:
2/24/2011 8:27:56 PM

Question
I have a prescription for some compression stockings. Do you take AARP Medicare Complete insurance as payment for this item? Thank you for your prompt reply.

Answer

Dear Mr. Barnes:

Thank you for your inquiry.  However, we do not accept Medicare or private insurance coverage. 

Date Posted:
2/24/2011 3:11:25 PM

Question
Wondering if and/or how your products are distributed in Wisconsin

Answer

Dear Mr. Isaacson:

Thank you for your inquiry.   We are an internet based company.  All of our products are shipped direcly to the customer.   Most products are delivered within 3-5 business days.  Please let us know if we could be of further service. 

Date Posted:
2/24/2011 12:01:02 PM

Question
Is this unit a complete device that can be used to obtain an ankle BP, or does it require addititional accessories

Answer

This is only the probe, it will measure ankle BP, however must be used with one of the following units:

http://www.medical-supplies-equipment-company.com/product/ppf/id/21612/new_prod_full.asp

http://www.medical-supplies-equipment-company.com/product/ppf/id/21615/new_prod_full.asp

Date Posted:
2/24/2011 10:41:33 AM

Question
I am interested in ordering the Bedside Bags from your company to utilize in our Dental Hygiene Clinic. In order for my college to add your company to our approved list I need the following information: 1. Primary contact person for ordering 2. School pricing if applicable for item #P90342NONMD. 3. Address for any need to return a purchased item. - Thank you!

Answer

Contact person: Brittany Steffen-Smith, 1-877-706-4480 ext 106

Educational pricing for this item: $86.38/case (10% discount) + shipping $12.49 (for 1 case)

Return address is determined when return is set up and will be provided along with return authorization number

Date Posted:
2/24/2011 6:13:33 AM

Question
What is the weight and height capacity

Answer
Thank you for your inquiry. The weight capacity is 300 lbs, there is no height capacity. Typically the recommended height is 5'-5'10''.

Date Posted:
2/23/2011 5:55:07 PM

Question
Do you have care or cleaning instructions for these curtains

Answer

Thank you for your inquiry.

Care Instructions:
Laundering: Machine wash in water not exceeding 160 degrees.
Using synthetic setting, add mild detergent. Do not use bleach or
fabric softener. Do not extract. 30-second spin cycle may be used
to remove excess moisture. Remove load immediately.

Drying:
Tumble dry 3-5 minutes on synthetic cycle not to exceed 110 degrees F until
damp dry and remove immediately.  No finishing is required if fabric is re-hung immediately following drying cycle. Light touch-up with a hand iron, not to exceed 275 degrees F may be required.

Date Posted:
2/23/2011 4:16:03 PM

Question
Can you safely swallow D.A.G I have a liver condition and a biochemist has advised I swallow 1 oz daily ?

Answer

Dear Corinne:

As far as we know, DAG is recommended for gargling only. 

Date Posted:
2/23/2011 4:04:01 PM

Question
Can a patient ambulate with this splintIf so, is strong and durable?

Answer

Dear Jennifer:

This item is designed for resting and would not be recommended for moving around. 

Date Posted:
2/23/2011 2:52:07 PM

Question
What is the weight limit on this step Is it considered a bariatric step?

Answer
Thank you for your inquiry. This stainless steel stool is not considered bariatric but it has a weight capacity of 400 lbs.  If your looking for bariatric step stool, I would recommend our Step Extra-Wide Chrome Bariatrics Step Stool which has a 600 weight capacity.

Date Posted:
2/23/2011 1:11:44 PM

Question
I had a HP Rappaport-Sprague stethoscope for 40 years and it has been stolen. How will the weight, acoustics, and feel of this stethoscope compare Can the Hp/Phillips replacement parts fit the binaural and chest piece?

Answer

Dear Ms. John:

Thank you for your inquiry.  This stethoscope is made MDF Instruments USA and is one of our best sellers.  Unfortunately, we can not comment on whether the components are interchangeable with HP/ Phillips. 

Date Posted:
2/23/2011 9:25:04 AM

Question
I have flared ribs bottom two I believe . Im looking for a belt that I can wear that will, with time, re-shape or correct my ribs inward. Thank you for your help.Marc.

Answer
Unfortunately, we do not have much information on your condition, Pectus Excavatum; however after research have seen that posture correctors and rib belts have been non-invasive, orthopedic aids used in gradually correcting this condition.  It is recommended to use a brace which forces your sternum outward, and in some cases to be worn nearly 24 hours a day.

Date Posted:
2/23/2011 8:30:56 AM

Question
I am looking for a medical supply company to provide me with product to sell to the Saskatchewan Gov. The Gov controls all hospitals and health care offices we do not have a wholesaler selling direct in our province. Gov budget is around 600 million a year. Look forward to hearing from a representative.

Answer

Dear Mr. Wilkie:

Thank you for your inquiry.  We do offer volume discounts on bulk purchases.  Have you sold medical equipment to Canadian government in the past?  Are you familiar with their bidding process?  Do you have a bakground in medical equipment manufacturing, sales or service?  Please let us know so that we can formulate how to proceed.   

Date Posted:
2/22/2011 9:50:56 PM

Question
Trying to find a pillow that will provide neck support for a person who sleeps on side and/or back. I am 59 tall, female, with history of seeing chiro for neck and spine adjustments.I want the best that will last the longest. From base of neck to point of shoulder, approx. 4.5' to 5

Answer
Any of our lobed or contoured cervical pillows are good for this purpose.  The most popular pillow we sell is the Basic Cervical Foam Support Pillow, available in firm or soft.

Date Posted:
2/22/2011 2:26:29 PM

Question
Pls ask someone to call me regarding locking and lock release systems available. Thanks, Bob

Answer

Dear Bob,

Thank you for the inquiry. We will be calling you here shortly.

Respectfully,

MSEC Sales

Date Posted:
2/22/2011 1:58:27 PM

Question
Can you provide me with a little more information on what type of vinyl is on this treatment table....Thank you!

Answer

Dear Carrie,

Thank you for the inquiry. The vinyl is a buttery soft, yet eco-friendly Natursoft upholstery.  It is available in seven colors (Amethyst, Mystic, Burgundy, Black, Teal, Hunter and Vanilla Crème).

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
2/22/2011 11:09:59 AM