Ask The Pros:

Question
Today I ordered 4 pair of scrub pants from your site. I dont know if an internet problem occured, but some how I have a email confirmation for two orders. One is going to the wrong address. The order to 2211 TURTLE Point Raleigh, NC needs to be canceled. THanks

Answer

Dear Ms. Farmer:

As per your request.  You have been issued a Paypal refund for the order being shipped to 2211 Turtle Point.  The first order will be processed today.  Thank you for your business. 

Date Posted:
12/14/2010 9:52:22 PM

Question
Greetings,I am interested in purchasing the power seat lift assistant for my 80 year old father. He weighs about 240 lbs. and was wondering if this seat is can handle his weight and provide the same performance assistance he needs to lift him from a seating position. Thank you!

Answer

Dear Elaine:

Thank you for your inquiry.  Power Seat Lift Assistant has weight lift capacity of up to 300 lbs. 

Date Posted:
12/14/2010 7:35:17 PM

Question
Hello would like to know what your all around diaper is for heavy wetting David

Answer
 Thank you for your inquiry. We would recommend attends diapers which are specially designed for severe incontinence.

Date Posted:
12/14/2010 5:54:01 PM

Question
Is the bedframe in 2 pieces to get through small doorways

Answer

Dear Ms. Kenney:

These products are shipped in compactly packaged flat boxes.  With the frame and the head/footboard shipped in separate boxes, you should not have any problems getting the disassembled bed through tight spaces.  Assembly instructions are included and the process is very simple as well requiring only basic tools. 

Date Posted:
12/14/2010 5:49:30 PM

Question
We are looking for a exam table for our clinic - user friendly but attachements that are NOT easily accessable to children in the room. Hence, we like the locked drawer feature of this one. Does this elevate Option to attach stirrups

Answer
This table does not have an option for stirrups nor does it have the feature for adjustable/elevating backrest.

Date Posted:
12/14/2010 5:34:43 PM

Question
is there a weight limit for the chairs

Answer

Dear Phyllis:

Unfortnately, we do not have weight specifications for this product.  Generally speaking, these types of chairs can handle individuals up to 250 lbs.

Date Posted:
12/14/2010 2:25:33 PM

Question
016MD AngelStat Unisex Reversible Scrub Top ,Color: jade,Scrub Size: Large I wear a 42L coat - Fit? 106MD AngelStat Extra-Long Reversible Scrub Pants ,Color: jade,Scrub Size: Large I have a 35 inch waist and 35 inch inseam - Fit? Professional discount?

Answer
Based on your sizing, the scrub top size would be Large (42-44) and scrub pant would be medium (34-36).  Price displayed on website is pricing available for purchase.

Date Posted:
12/14/2010 12:53:40 PM

Question
Looking for defibrillator paper for CE0301 Defibrillator and paper for Vitalograph 661490 spirometer

Answer

Dear Ms. Redington:

Thank you for your inquiry.  In order to better assist you, we would need to know the brand of the defibrillator along with the model number.  If you can also provide us with a model or a serial number of Vitalograph which are located at the base of the unit, that would be of great benefit in providing you with the correct info.

Date Posted:
12/14/2010 11:08:57 AM

Question
I want to know are the legs movable to show the importance of proper leg positioning during the pushing stage to show less stress on the perinum What other photos do you have available? does a newborn head average? Or is this just station training?

Answer
Thank you for your inquiry. The legs do not move. This simulator is to show/test the fetal position as it moves down the birthing canal.  So, you twist the black knob at the top and the baby’s head moves into one of three locked positions/places.  Then the student reaches in with their fingers and assesses where/what position the baby is in, in relation to the ischial spines.

Date Posted:
12/14/2010 2:11:23 AM

Question
Are the keys able to be reproduced Thanks

Answer
Extra keys can be purchased, all we would need is the number on your key and the cabinet model number you have.

Date Posted:
12/13/2010 3:11:47 PM

Question
I would like a Catalog sent please. TAMMY KELL Anesthesia Support Specialist Essentia Health Anesthesia Department | SMMC 2N #7 407 E 3rd St, Duluth, MN 55805 E-Mail ~ tkell@smdc.org

Answer

Dear Ms. Kell:

Our web site is our catalogue. We carry products from numerous manufactures and suppliers. We add dozens of products to the web site on daily basis. However, if you are looking for something in particular, we'll be happy to assist you with your search. If you would like to speak with a representative please contact me directly toll free at 877-706-4480 x 106 or email at brittany@msecom.net

Respectfully,

Brittany Steffen-Smith
Customer Service Specialist 

Date Posted:
12/13/2010 11:59:27 AM

Question
How do these mount to a table Do you have more images? I am looking for portable stirrups that can attach to any medical gurney. Thank you

Answer

Dear Heather:

Thank you for your inquiry.  Unfortunatey, we do not offer universal stirrups and are not aware of anyone who does.  All stirrups we carry are brand and table/gurney specific.

Date Posted:
12/13/2010 12:45:54 AM

Question
Hi, I''m interested in obtaining a bi-directional ultrasound portable doppler. Do you have an agent in Singapore that we can contact? Thank you.

Answer

Dear Meng Poh:

Thank you for your inquiry.  Unfortunately, at this time we do not have representation in Singapore.  We do, however, ship our products worldwide. 

Date Posted:
12/12/2010 9:00:48 PM

Question
Can the Blue Vinyl Cold Pack-Neck Contour also be used as a heating pad And what is the best way to heat it. Thanks.

Answer

As per the user instructions included with this product per direction of manufacturer:

Do not attempt to use the ColPaC as a hot pack. No hot water. No microwave. Use only as a cold therapy product.

This product is suggested for the use you are looking for:

http://www.medical-supplies-equipment-company.com/product/ppf/id/10399/new_prod_full.asp

Date Posted:
12/12/2010 4:35:19 PM

Question
Is this chair a quality one for the price

Answer

Dear Mr. Coutermarsh:

Thank you for your inquiry.  This chair is manufactured by Golden Technologies, world's leading manufacturer of luxurious lift and recline chairs.  This product comes with lifetime warranty on frame, 3 yrs on mechanical labor, and 1 yr on electrical labor lifetime warranty on frame, 3 yrs on mechanical labor, and 1 yr on electrical labor.  When selecting a lift chair, please make sure that check that chair meets your weight capacity and height requirements. 

Date Posted:
12/12/2010 2:32:32 PM

Question
We are looking for a cooling method for patients in transport. How long do theses products stay cold after removal from the freezer

Answer
The cold duration expectancy for this item while in use is approximately 30-40 minutes.

Date Posted:
12/11/2010 8:07:06 PM

Question
I have a small island in remote part of Canada and, given my rather advanced age and that of others on islands around me, I would like information on the best defibrillator for this enviroment... we are approximately 5 miles from a marina and an additional 10-16 miles from a hospital.

Answer

Dear Gary,

Thank you for the inquiry. What type of setting is the defibrillator going to be in? We sell new and used. Which would you prefer? Please let me know. Thank you.

Respectfully,

MSEC

Date Posted:
12/11/2010 8:01:09 PM

Question
I am looking for a portable toilet that must have a steel or stainless steel pot.The kind we have now is made of heavy plastic, but holds the smells we can not get rid of.

Answer

Dear Theresa,

Thank you for contacting us. Unfortunately we do not carry a stainless steel commode pail. Unfortunately, once the pail begins to linger, a replacement is suggested.

http://www.medical-supplies-equipment-company.com/product/ppf/id/5342/new_prod_full.asp

Respectfully,

MSEC

Date Posted:
12/11/2010 6:52:32 PM

Question
hi.. I want to know all the specific details incluide the pressuremmhg of all the sizes ofanti-embolism socks

Answer

The compression on our stockings varies brand to brand and size to size.  Please see the link below for available compressions and styles:

http://www.medical-supplies-equipment-company.com/SP/PPF/Param/365807_0_1_0/Products.asp

Date Posted:
12/10/2010 11:24:27 PM

Question
I need to know the order number and price of the post, which slides down in the chair, that the swivel arm rest attaches to. Thanks, Barry

Answer

Dear Barry,

Thank you for the inquiry. The part number is 6060-V CP12 and the cost is $23.10 plus shipping.

Respectfully,

MSEC

Date Posted:
12/10/2010 10:37:01 AM