Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
How do you measure for the correct fit

Answer

To determine sizing, measure hips.  Sizing is as follows:

XSmall/Small - Up to 30in
Medium/Large - 30-40in
XLarge/2XLarge - 40-52in
3XL - 52-60in

Date Posted:
11/23/2010 10:07:07 AM

Question
your shipping is outrages where are you located that it would cost me 25 in shipping for an 18 order

Answer

Dear Ms. Twedt:

Most shipping charges for order under $50 is around $8.  If the items is shipped express delivery, coming from different warehouses or are manufacturer direct, the shipping charge may be greater.  In case of your order, two of the items are manufacturer direct. 

Date Posted:
11/23/2010 7:40:47 AM

Question
Deluxe Institutional Electric Adjustable Hospital Bed w/Full Rails Item#2-GKP-0013NLTTUF What height will this go down to and up to? I am looking for an electric bed that goes pretty low for an MRDD seizure client, but one that will raise up to a decent height for staff. It will need full rails and of course cost is a consideration. Would you have any other recommendations? Thanks, Mark

Answer

Dear Mr. Barber:

Thank you for your inquiry.  Your request has been assigned to Kemuel Gilbert 877-706-4480 x 108.  He will be contacting you tomorrow regarding your question. 

Date Posted:
11/22/2010 4:55:40 PM

Question
Please send white or blue sample of this item to:SearsAttn Andrew Butts2626 SE 122nd AvePortland, OR 97236

Answer

Dear Andrew,

I have requested the sample be sent out to you.

Respectfully,

MSEC

Date Posted:
11/22/2010 1:56:39 PM

Question
Please forward this email to a sales manager, or the appropriate person. I need a price quote on 10 fully functional, ready to use, AEDs. AED trainers, CPR manikins, AHA Books if you stock them, or can order them Heartsaver, BLS for HCP, PALS, ACLS, 20 First Responder Books, and 20 EMT-B books. Basically I need a price breakdown of each and every piece of equipment needed to instruct CPR classes, PALS, ACLS, First Responder courses, and EMT-B courses. But here''s the catch. . .I need it by this afternoon, or @ the absolute latest, tuesday @ noon. I have an opportunity for $25,000.00 in non traditional grant money available specifically to me, but it''s time dependent. I''ve been @ work all weekend, and have been unable to look every piece of equipment, and its price. The 25,000 is not a cash donation to me. . .its a payment directly from the Grantee to a medical supply company who can provide the needed equipment, books, and supplies, etc. Its not guaranteed @ this point, but the sooner the price list is complete, the application is submitted, and time is a factor. If anyone @ Boundtree is interested in this, let me know. I''m sure someone there works on commission. The best way to get a hold of me today is my email address listed below. This same email has been sent to your competitors. Thanks, Jon. Edwards Critical Care Paramedic AHA CPR Instructor 605 848-2003 ParamedicEdwards@hotmail.com

Answer

Dear Jon,

We carry AED's and CPR manikins, Which ones were you interested in?

www.msecompany.net

Respectfully,

MSEC 

Date Posted:
11/22/2010 7:00:00 AM

Question
I am looking for an Electric comfort recliner. I need a reclining chair that my father had control by himself, but he doesnt have the arm strenght to pull or push a lever.

Answer

Dear Lorraine,

Thank you for contacting us.  We do have lift chairs that recline and everything is electrical. Please click on the following link:

http://www.medical-supplies-equipment-company.com/product/ppf/param/434_0__4_true_false_0_0/product_search.asp

Also, if you know his height and weight, you are able to find one that best fits him. Call us if you need help.

Respectfully,

MSEC

Date Posted:
11/21/2010 5:57:59 PM

Question
We are looking for Canfield dressing strip roll with radiopaque It comes in a roll and its for patients that come back to oral surgery office after wisdom teeth removal for dry socket. and we use these dressings with gingrass.

Answer
Unfortunately, this is not a product we carry.  We have found a company that carries something similar called Dressol-X.  Please feel free to contact them for pricing: http://www.rainbowspecialty.com/dressolx.htm 

Date Posted:
11/20/2010 6:42:08 PM

Question
I will be traveling to Uganda in mid January. I will be bringing over some medical and other supplies to Bwindi Community Hospital. Can you advise me where I can obtain Pediatric Urine Collection Bags that have been returned because of a close experiation date?This particular item is in great need at the hospital and would help in the health care of these tiny children. Thank You, Diana

Answer

Unfortunately, this is not something we keep in our inventory.  We may suggest contacting one of the sources below:

http://www.alibaba.com/showroom/pediatric-urine-bag.html

http://www.bikudo.com/product_search/details/15359/disposable_pediatric_urine_bag.html

http://www.kendallhq.com/kendallhealthcare/pageBuilder.aspx?webPageID=0&topicID=76242&xsl=xsl/productPagePrint.xsl

Date Posted:
11/20/2010 11:57:06 AM

Question
We have purchased womens shoes from MSEC in the past including Order # 103249, 12-31-04. Are APEX and AMBULATOR competing brands Can you provide us a list of those shoes we have purchased as we need to place a new order. Shipping address had always been 8160 W. Hoover Pl., Littleton, Co 80123.

Answer

We do still have this shoe available:

http://www.medical-supplies-equipment-company.com/product/ppf/id/8627/new_prod_full.asp

Date Posted:
11/19/2010 3:14:30 PM

Question
Hi. We have a set of dual queen adjustable beds in our RV, but because the motor is in the box spring, and its on a non-removable platform, the bed is too tall. I'm looking for a better way, either manual or electric. If we take the legs off your model M003CCNKM, would it still work Thanks!

Answer
Unfortunately, removing the legs on the bed will not work.  The cranks on the manual beds are located right at base of the platform and will not be able to turn without floor clearance.  On the electrical beds, the motors are located below the base as well.  The best solution may be the Hi-Low beds.  Please take a look at our selection Hi Low Hospital Beds or call us for more information at 877-706-4480.

Date Posted:
11/19/2010 2:17:32 PM

Question
COULD YOU PLEASE LET ME KNOW THE SPEED RANGE OF 540 CLINICAL TREADMILL

Answer

Thank you for your inquiry. The speed range on our clinical treadmill is 1-10 MPH.

Date Posted:
11/18/2010 9:28:24 PM

Question
How tamper proof is the locking mechanism on the doors; we are considering specifying this cabinet for a medical office in a Corrections Facility.

Answer

Dear Ceci:

Thank you for your inquiry.  These cabinets and locks are especially designed for industrial applications and facilities with high risk of vandalism.  This cabinet would certainly be applicable for correctional facility setting.  Ultimately, if someone wants to get into this cabinet, given adequate time and proper tools, they will.  But the 22 gauge steel door and 14 gauge steel mesh will make the effort much more difficult in comparison with other commercially available non-vandal proof cabinets. 

Date Posted:
11/18/2010 3:34:20 PM

Question
i would like to know how long can you use one of these do you need to put a clean one on each time you go to another home or can you use the same one thank you.

Answer

Dear Ms. Mcneill:

The effective time duration for any filtration mask depends on the cleanliness of the breathable air.  In other words, the cleaner the air the longer the effectiveness of the mask.  Under normal conditions the mask will last 20 min to a couple of hours.  Also, please keep in mind that the effectiveness of the masks also depends on the build in filter.  N95 mask can filter out 98% of air particles as small as a micron.  If you would like to tell us more about your working environment, we may be able to recommend a suitable mask.  As a general practice, we would recommend changing masks for every visit.  Finally, keep in mind the benefits of the masks are optimum when both patient and the caregiver are wearing them. 

Date Posted:
11/18/2010 12:34:39 PM

Question
A co-worker of mine told me to get some electrodes though your company but I can''t find them on your website. They are Versa-Stim Electrodes, Size: 3 x 5 part number 5351-001NOCMM. He told me they come in a two pack. We are looking to purchase about 100 packs.

Answer
This brand of electrodes has been discontinued from our inventory.  We may suggest you contact the manufacturer, ConMed to see if they have any further distribution of this item. 

Date Posted:
11/18/2010 8:36:54 AM

Question
I am currently deployed overseas with an Army medical unit and am trying to order this product for our brigade dental office. I was wondering if there was a stock number or NSN number associated with the product It is needed in order to place the order through the medical supply requisition.

Answer

Dear Lt. Camilla Nusbaum,

Thank you for the inquiry. Unfortunately, we do not have a military contract so therefore we can not supply a stock number or NSN number for this product. If you want, I can do a quote for you which would include a military discount. Please let me know what you would like to do. My email is christina@msecompany.net

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
11/18/2010 5:50:32 AM

Question
Dear Sir/Madam, Kindly leht us know minimium order Qty for First aid kits. Thanks & regards, Dr. Roshan Dr. Roshan John Product Specialist Tel: +973 17 239371, Fax: +973 17 232230, Mobile: +973 39024971 Email : roshan@gctbahrain.com Website : http://www.gctbahrain.com P.O. Box : 2576, Manama, Kingdom of Bahrain Street Address: Bldg No: 390 Road: 3009, Block 330, New Zinj, Kingdom of Bahrain This electronic message transmission contains information from Gulf pharmacy or subsidiaries / branches are confidential orprivileged. The information is intended to be of the use of the individual or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution, or use of the contents of this information is prohibited. If you have received this electronic transmission in error, please notify us by telephone immediately or mail us at office@gctbahrain.com

Answer
Thank you for your inquiry. There is no minimum order for our first aid kits. The kits come in case quantities.  

Date Posted:
11/18/2010 4:47:38 AM

Question
Any products to help get the patient''s legs into the bed. I think I saw a recliner somewhere that reclines all the way and can be used as a bed.

Answer
We do have Sleeper Chairs & Medical Transport Recliners available.  Both have reclining features, the sleeper chairs, are more of a "convertible" chair, not necessarily a recliner, however.

Date Posted:
11/18/2010 3:07:03 AM

Question
Hi, would it be possible to get a sample of this lab coat? We are lookinging for breathable lab coats. Thank you Item# XX0663VMAX

Answer

 Dear Nicole,

Thank you for the inquiry. I just ordered the sample. If you don't mind, could you please send me the address to ship it to.

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
11/17/2010 8:55:48 AM

Question
Interested in prices of single adult manikins as well as adult-child packThank you

Answer

Thank you for your inquiry. Please see the following item below for our single adult and child manikin

Single Adult/Child CPR Training Manikin

 

Date Posted:
11/17/2010 12:30:21 AM

Question
Could you tell me what material is inside this pillow Is it memory foam, beads or other?

Answer
This is filled hypo-allergenic poly filling (fiber).  It is available for order, however is special order and takes 7-10 working days to ship out.

Date Posted:
11/16/2010 5:30:27 PM

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