Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
I am wondering if the small would fit me. I measure 36 for the bust and I do have large shoulders. My dressing size is 9-10.Since you dont have a medium in this one do you think the small would fitThanks.

Answer
Medium would be the size suggested based on your measurements.

Date Posted:
9/28/2010 6:51:16 PM

Question
to whom it may concern,please i would like to know how to dismantle the battery of this instrument because i need to change it and do not know how to remove the battery.Best Regards,Bouchr

Answer

Dear Bouchr:

The battery removal instructions along with manufacturer contact information should come with the unit.  Check the package and contact the manufacturer directly.

Date Posted:
9/28/2010 5:28:07 PM

Question
my father is lookin for a portable nebuliser thats easy to carry but as a mask instead of a mouth piece

Answer

Dear Angela,

Thank you for contacting us. We recommend the following:

http://www.medical-supplies-equipment-company.com/product/ppf/id/7769/new_prod_full.asp

You will need to a transfortmer since this comes in 110 volts.

Respectfully,

MSEC

Date Posted:
9/28/2010 4:55:33 PM

Question
can this be mounted on a wall

Answer

This Single Door Single Lock Narcotic Cabinet product can be mounted on the wall or inside a cabinet. Please let us know if we can be of further asssitance. 

Date Posted:
9/28/2010 3:27:35 PM

Question
Request for a GSA price quote on a Phlebotomy Chair with item number 5768UMF. With this price, please provide the time of delivery and shipping cost. The US Army Health Center is based in Heidelberg Germany with address below. KARLSHUHER STRASSE 144 69126 HEIDELBERG GERMANY Thank you for your support. V/r MSG Maria Sanchez 49-6221-172075

Answer

Dear Maria,

Thank you contacting us.  The price of the chair would be $2275.00 and the shipping, door to door is $798.41.  If you would like to place the order. Please let me know (christina@msecompany.net)

Respectfully,

MSEC

Date Posted:
9/28/2010 4:04:09 AM

Question
I am looking for coverall that have the hoods and i am looking for mthe shoe covers all so

Answer

The most suitable options for you would be our full coveralls with hood and boot covers:

http://www.medical-supplies-equipment-company.com/product/ppf/id/25739/new_prod_full.asp

http://www.medical-supplies-equipment-company.com/product/ppf/id/25742/new_prod_full.asp

http://www.medical-supplies-equipment-company.com/product/ppf/id/25740/new_prod_full.asp

http://www.medical-supplies-equipment-company.com/product/ppf/id/25747/new_prod_full.asp

http://www.medical-supplies-equipment-company.com/product/ppf/id/25748/new_prod_full.asp

http://www.medical-supplies-equipment-company.com/product/ppf/id/25746/new_prod_full.asp

Date Posted:
9/28/2010 12:39:18 AM

Question
Hi,I am looking for an air mattress for my grandad.He is currently suffering from bed sores as he is no longer able to walk and is bed ridden.Could you please suggest the best air mattress for someone who is bed ridden and can help prevent bed sores.Thank you for your time.Kristine.

Answer

Dear Kristine:

Thank you for your inquiry.  The best recommended option is a low air loss pressure mattress.   These mattresses are especially designed for bed-confined individuals.  Please be advised that these mattresses come with an air pressure pump which operates at 110/120V and a step-up transformer may be required in Australia.  Take a look at the following selection and let us know if you have any other questions:  Air Mattresses

Date Posted:
9/27/2010 9:38:11 PM

Question
Hello! I didnt receive my order until now. You took my money 09/13. I would like to know what going on. I ordered Stabilizing Back Support, color white, size L/XL. Confirmation number is 128267. Thank you.

Answer

Dear Ms. Kalugina:

You should have received your order by now.  We will track the order and will let you know its whereabouts tomorrow.  We apologize for any inconvenience.

Date Posted:
9/27/2010 5:49:50 PM

Question
Requesting a catalog to be mailed to us. Our address: 1712 Lincolnway West. St. A Osceola, IN 46561

Answer
Our web site is our catalogue. We carry products from numerous manufactures and suppliers. We add dozens of products to the web site on daily basis. However, if you are looking for something in particular, we'll be happy to assist you with your search. Please call us toll free at 1-877-706-4480 and a customer service representative will be happy to assist you.

Date Posted:
9/27/2010 2:53:00 PM

Question
Hello,I work for Carestream Health Inc. and for a research effort, I am in need of a finger.Does MSEC offer a finger sensor with a USB connectorIf yes, can I obtain interface specifications?If no, can I obtain the interface specification for the finger sensors with the DB9 connector?

Answer

James Coyne,

Unfortunately we do not carry the finger sensor with a USB connector. Hopefully, this link will help with the information you are looking for:

http://www.nellcor.com/_catalog/pdf/sns/dfu/10000647a_dfu_ds100a.pdf

Respectfully,

MSEC

Date Posted:
9/27/2010 10:36:33 AM

Question
Can you use a patient lift from theend of a bed and what kind of clearance do you need. Do you have any diagrams showing turning radious etc.Thank you

Answer
We will send the details that we have by e-mail to you.

Date Posted:
9/27/2010 7:44:57 AM

Question
CAN I OPEN A REGISTRY FOR SUPPORT FROM RELATIVE AND FRIENDS

Answer

Dear Ms. Elizabeth:

Thank you for your inquiry.  Unfortunately, this is not a service which we currently offer.  Please let us know if we could be of further assistance. 

Date Posted:
9/25/2010 9:31:33 PM

Question
Can this be mounted on the wall

Answer

This Single Door Single Lock Narcotic Cabinet product can be mounted on the wall or inside a cabinet. Please let us know if we can be of further asssitance. 

Date Posted:
9/25/2010 11:42:44 AM

Question
Is this a standard twin size bed Also, if the vinyl top is not included then where can you buy it. I didnt see it listed on this site? Are there other colors or does it only come in blue?

Answer
This crib is not as wide as a standard twin (39" twin, 30" crib) nor is it as long (75" twin, 60" crib).  We do offer the vinyl top and this crib is actually available in epoxy (white w/ colored speckles, item number specified) or chrome (item LC2891CNKM) finish.  If you would like pricing on the vinyl top, please let me know.  Thank you!

Date Posted:
9/25/2010 12:11:28 AM

Question
Is there a larger bandage than 3x4 pad with Adhesive Tabs?

Answer

Dear Mr. Stewart,

We carry a variety of bandages. In order to better serve you, I need to know what type wound you are trying to cover. We carry over 50 different types.

Respectfully,

MSEC 

Date Posted:
9/25/2010 12:09:46 AM

Question
marca error 4 que significa

Answer

Pepe,

Entre en contacto con por favor los conceptos médicos para la ayuda. Gracias. (numero de telefono 850-638-5430)
Sinceremente,
Christina Villa

Date Posted:
9/24/2010 11:32:44 PM

Question
Is there a frame that will fit a regular mattress at home

Answer

Dear Ms. Holt:

In order to better assist you please provide us with the dimensions of your mattress.  We look forward to hearing from you. 

Date Posted:
9/24/2010 9:23:07 PM

Question
The doppler that we are using has dimensions of 32 mm in depth 85 mm in width and 138 mm in height. Will this stand be suitable for our doppler

Answer
This unit is only compatible for use with Summit Doppler handheld doppler ultrasound units.  If your unit is Summit brand, it will work, otherwise will not.

Date Posted:
9/24/2010 5:41:28 PM

Question
Does this system have any type of tracking device to know who has been in the safe

Answer
Unfortunately this line of products does not have tracking capabilities.

Date Posted:
9/24/2010 3:54:40 PM

Question
Who is the manufacturer of this item

Answer
This item is manufactured by Tians.

Date Posted:
9/24/2010 3:53:30 PM

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