Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Do you mean bysold separately..]I also corrected the spelling of separately] Only one boot...not the pair?

Answer
This is sold by the pair as stated under "unit" on the product page.

Date Posted:
9/15/2010 10:41:04 AM

Question
Can you arrange 300A ventilator me me in INDIA or what will be price for me in INDIA, iwe have urgent requirment of both models 300 and 300 A,plz give me best possible price

Answer

Dear Jitender,

Thank you for the inquiry. I am a little confused by your request. Would you like a quote for (2) Siemens 300A Medical Respirators with shipping costs to India?

Respectfully,

MSEC

Date Posted:
9/15/2010 5:09:30 AM

Question
Can some one suggest a motorized bed with 200/210 cm wide and 200/210 cm long bed with 30cm lowered height for easy ingress and egress

Answer

Unfortunately, the widest electric hospital bed we have is 60in (152cm) wide and 88in (223.52cm) long (overall length).  The lowest height is 13in (33cm).

http://www.medical-supplies-equipment-company.com/product/ppf/id/21313/new_prod_full.asp

Date Posted:
9/15/2010 4:40:57 AM

Question
Dear Madam/Sir, I wanted to find out if the sterile towels Item# 2508612TDMMD are cleared for usage in Canada - meaning have Health Canada approval. If so, can you provide me with the Health Canada approval certification. Thank you, Oded Zur

Answer

Dear Oded:

Thank you for your inquiry.  We do not know if these towels are approved by Ministry of Health of Canada.   

Date Posted:
9/15/2010 4:17:29 AM

Question
Could you furnish this Ultrasound machine for 230V/50hz power source

Answer
Unfortunately, these products are only available in 110V power source.  They may be operated by using a voltage converter.

Date Posted:
9/15/2010 3:46:44 AM

Question
Need pricing for quantity 10 Tables #DTS03-7891GAL. Also, need approximately freight charge.Thanks,Janet L. DavisProject Manager/SalesDURST CONTRACT INTERIORSStockton, CA 95205

Answer
Thank you for your inquiry. Please check your email for the formal quotation including shipping. If you have any additional questions, please dont hesitate to reply to this email. I will be happy to help!

Date Posted:
9/14/2010 5:59:05 PM

Question
Hi a confirmation e-mail was not sent to me after my order was placed. Crisitne Ghosn order number # 128273 thanks

Answer

Dear Ms. Ghosn:

Thank you for your order.  A confirmation email was sent to you a few moments ago.  Please let us know if we can be of any further assistance.   

Date Posted:
9/14/2010 2:43:50 PM

Question
I just bought the Clavicle strap, please tell me how long Ishould wear this support a day.Hours

Answer

Dear Mr. Moreno:

It may take some time to get used to wearing a clavicle support.  It is important that you do not over-tighten it or wear it for too long in the beginning.  Instead, gradually increase the wear-time and the tension on the support.  Start out with 30min to an hour per day and gradually increase the duration to 5-6 hours as you get more accustomed wearing the support.  If you feel discomfort, remove or loosen the tension on the support.

Date Posted:
9/14/2010 2:30:35 PM

Question
I have an old oximeter504-US,that I used with my grandfather 15 years ago.. I now am bringing my 85 year old father home and need it once again.I cannot find the sensor cord or the power cord, which says it only takes a charger model 902 Is there anyway you could help me locate replacementsThanks

Answer

Dear Kerry,

We sell the units as a whole. Please contact Medical Concepts at 850-638-5430 for assistance.

Respectfully,

MSEC

Date Posted:
9/14/2010 2:54:31 AM

Question
I have an Invacare Pronto M91 powerchair and I need a cushion which provides good shock absorption due to the chairs non-existent suspension. I weigh just over 300# with left side hemiparesis, but am extremely stable. Is this cushion suitable for my needs If not please provide suggestions. Thanks

Answer

Dear Vernon,

Thank you for contacting us. We suggest the following for your situation:

http://www.medical-supplies-equipment-company.com/product/ppf/id/19426/new_prod_full.asp

http://www.medical-supplies-equipment-company.com/product/ppf/id/19363/new_prod_full.asp

http://www.medical-supplies-equipment-company.com/product/ppf/id/19423/new_prod_full.asp

Respectfully,

MSEC

Date Posted:
9/13/2010 11:11:54 PM

Question
Do you have stethoscopes which are ideal to use when care giver is wearing hearing aids? Thanks

Answer

Unfortunately, we do not have any stethoscopes for the hard of hearing.  Please see the link below for options:

http://www.beyondhearingaids.com/Product%20Catalog/Products.asp?Product=stethoscopes 

Date Posted:
9/13/2010 5:22:01 PM

Question
dear sirs, I need a quote for the following equipment ASAP;                 Descrição                                                    Quant.         Modelo Olympus   OU      Modelo Pentax     OU    Modelo Fujinon Description Units Model Numbers Video Processor 3  CV 180 EVIS EXERA II                   EPKi                                      VP4400 Light Source, 300 Watt 3 CLV-180                                              Integraded Processor Monitor LCD , 19â€Â Â  3  OEV-191H                                     LDM1950                              CDL1909A Video Printer 3  UP21MD                                     UP20                                         UP20 Video Gastroscope standard 2 GIFQ150                  &Acir

Answer
Unfortunately, we are unable to provide pricing on these items.  Please feel free to contact www.sterilmed.com for their inventory on these items. 

Date Posted:
9/13/2010 3:23:56 PM

Question
¦Warranty: Lifetime on Compressor My childs nebulizer is not blowing air through the hose anymore. Any suggestions on what is wrong with it I see that there is a lifetime warranty. Is that automatic or something that needed to be applied for?

Answer

Generally items must be registered within a certain time period for the warranty to continue to be valid.  We would suggest you contact the company from which you purchased the nebulizer or contact the manufacturer directly for more details on warranty.

Date Posted:
9/13/2010 2:27:02 PM

Question
As per your suggestion we are going with a two compartment sink instead of two L18-6112-1FMARO UNITSPlease provide overall dimension formodels W24xL18XD14in. and W30xL18xD14in.will be providing overflow drain.ThanksJ.Q.

Answer

Thank you for your inquiry. Please check your email for the formal quotation. If you have any questions, don't hesitate to contact my office for more assistance.

 

Date Posted:
9/13/2010 11:57:15 AM

Question
can you please let me know whether the base is detachable from the pole

Answer

Dear Lisa,

Thank you for the inquiry. Yes, the base is detachable from the pole.

Respectfully,

MSEC

Date Posted:
9/13/2010 10:35:39 AM

Question
We are a Brazilian company looking for products overseas. Firstly we need safety lancets and glucose test strips, especially those individuay wrapped ones. Could you send me an e-mail showing options and volume prices? We are planning a starting purchase of around 15 thousand dollars. thanks

Answer
Please provide a more detailed list of the products you need.  Sizes, depths, and brand if possible.  E-mail this to inquiry@msecompany.net, we will review your list and if we are able to assist, will provide you pricing. 

Date Posted:
9/13/2010 10:03:53 AM

Question
Do you ahve a short dvd on line where I could view how this piece of equipmentDo you export to Australia?With Thanks,Ann Felton

Answer
You may view information on the manufacturer's website at http://www.teeter-inversion.com/

Date Posted:
9/12/2010 10:55:18 PM

Question
I am searching for toenail clips that will trim thick and difficult to cut toenails. Thank you!

Answer

Dear Tom,

Thank you forthe inquiry. Here are our suggestions:

http://www.medical-supplies-equipment-company.com/product/ppf/id/18628/new_prod_full.asp

http://www.medical-supplies-equipment-company.com/product/ppf/id/18627/new_prod_full.asp

http://www.medical-supplies-equipment-company.com/product/ppf/id/18630/new_prod_full.asp 

Date Posted:
9/12/2010 4:36:04 PM

Question
What exact paper is needed for this machine

Answer

Dear Dr. Clemente,

Thank you for the inquiry. The following should work:

http://www.medical-supplies-equipment-company.com/product/ppf/id/21799/new_prod_full.asp

Respectfully,

MSEC

Date Posted:
9/12/2010 2:26:50 PM

Question
hi i was wondering if any asmatic personell can use this device and what kind of liquid medication does it come with, is it something that dosent need a doctors permission to take it, and is it more effective than a inhaler please reply as soon as possible it urges me to have one of these devices

Answer

This nebulizer system is universal for all patients.  It does not include, nor do we provide any medication.  Albuterol is the most commonly used nebulizer medication.  We do not require a prescription.  Inhalers are more for urgent/spot treatment and nebulizers are for regular treatment of respiratory conditions.

Date Posted:
9/12/2010 1:25:44 AM

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