Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Would like to know what the mattress is made of and if you have any samples you can send Where does the mattress hinge at? What are the dementions?

Answer

Dear Marta,

I have contacted the warehouse for this information. After I receive the information, I will forward it to you via email.

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
8/24/2010 6:03:46 PM

Question
Does this light focusWhat is the working length of this light?

Answer
Thank you for your inquiry.  The total working length of this light is 76in. Regrettably, it doesn't a the focus light option.

Date Posted:
8/24/2010 5:25:10 PM

Question
Does this light focusWhat is the working length of this light?

Answer
Thank you for your inquiry. The working length for this gooseneck exam light is 60in. This light doesn't have the light focus option available.

Date Posted:
8/24/2010 5:23:21 PM

Question
Intresered in over all dimensions of this cabinet

Answer

This is simply the optional Lexan (see through) doors for the cabinets below.  If you would be interested in a quotation, please let me know and I'd be happy to prepare one for you.

Ready-Set Wall Cabinet 24 in.

Ready-Set Wall Cabinet 48 in.

Ready-Set Wall Cabinet 72 in.

Date Posted:
8/24/2010 4:01:33 PM

Question
i am wanting to place and order for this product, but your company is new to us as well. how do I go about getting your company name, address, phone and fax to set up in my system so that I may send you and order with my company informationthank youVicki S.

Answer

Dear Vicki,

Thank you for contacting us. Here is a link to our information:

http://www.medical-supplies-equipment-company.com/contact.asp

Respectfully,

MSEC

Date Posted:
8/24/2010 12:07:03 PM

Question
Im looking for something that I can wear during the day at work and I was wondering if this item would be good got that and if it is easy to see when you wear it under clothing

Answer

Thank you for your inquiry. This item can be worn underneath loose clothing and it's barely noticeable.

Date Posted:
8/24/2010 11:53:18 AM

Question
I am a purchasing agent for a company that makes mobile units of any kind out of conex containers. We are currently working on a large mobile hospital and are in need of a quote for a lot of medical equipment of all kinds. I have a list of all the products I need and would like for a rep to contact me concerning a quote request.

Answer
Please e-mail the list of products to inquiry@msecompany.net for review and if we are able to provide you the quotation should have it to you within 1-2 working days depending on the quantity of items on the quote.

Date Posted:
8/24/2010 11:51:30 AM

Question
dear sir, i have urgent inuiry list .please let e know how to send the details. regards

Answer
Please e-mail your inquiry to inquiry@msecompany.net and we will proceed accordingly. 

Date Posted:
8/24/2010 4:14:11 AM

Question
Do you have to have a specific license to use the portable room UV sanitizer or the portable UV air purifier and sanitizer? And..., if I''m reading the spec sheet correct...You could sanitizer a 12'' x 12'' room at 99% efficiency, from virus and bacteria, in as little as 5 minutes? Thank you for your help. All the best, Derek

Answer

Deat Mr. Odette:

Thank you for your inquiry.  We are not aware of any specific licensing required to operate UV sanitizers.  However, we would recommend that you check local regulations regarding use of UV sanitizer equipment.  Treatment time for a 12 x 12 x 9 ft space is under 3 hours.  Small counter tops and other small 2-dimensional areas could be treated in under 5 min. 

Date Posted:
8/23/2010 2:14:47 PM

Question
My wife and I share a condition we are currrently under a physicians care for. We BOTH have Degenerative Disk Disease and are taking opiod medications for pain relief. We both have Medicare a, b, d. Our Question, is if there is a mattress solution for married couples King or Queen Size??

Answer
Unfortunately, the only mattress we have near to this size would be a bariatric foam mattress which is 60in wide by 80in long.  I would not recommend or suggest this item to be suitable for your conditions.  We also do not handle any type of insurance.  We apologize that we couldn't be of any further assistance.

Date Posted:
8/23/2010 10:59:46 AM

Question
Hi, Are y''all a GSA vendor?

Answer
We are not a GSA vendor at this time, but we do offer military and government discounts.  Please contact us via inquiry@msecompany.net with any other questions. 

Date Posted:
8/23/2010 10:35:02 AM

Question
Im trying to gather information about different Phlebotomy Carts that would benefit a tall person. The carts that I work from are difficult to push for a long distance. When I walk my toes hit the cart, because the handle is so close to the cart and doesn't give me room to walk. Can you help

Answer

Dear Kathleen,

Thank you for contacting us about this issue. We actually carry an option for an Offset Push Handle. This accessory can be added to your package FREE of charge. Please let me know if you need a quote for this phlebotomy cart package with the optional offset handle. (christina@msecompany.net)

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
8/23/2010 9:03:13 AM

Question
How can I monitor the status of my order

Answer

One of the items you ordered is on a temporary backorder and we cannot ship the order as partial.  We will provide you tracking once the entire shipment is ready to leave. 

Date Posted:
8/23/2010 3:36:50 AM

Question
want to order 4 of these wall units for my exam rooms. Question..confused about top laminate vs base laminateI want door color to match exam rooms but cabinet itself in white.

Answer
Thank you for your inquiry. Please check your email for a formal quote.

Date Posted:
8/22/2010 10:20:36 PM

Question
I need a mattress for my 8 year old Autistic daughter. I have tried several mattress covers and she always manages to get under the cover which is a safety concern. I am looking for a mattress that the vinyl cover is attached to the mattress and can not be removed.

Answer

Dear Jennifer,

Thank you for the inquiry.  The cover of this mattress is very hard to take off, but it is still removal. We do not carry any mattresses that do not have a removal cover.

Respectfully,

MSEC

Date Posted:
8/22/2010 2:38:11 PM

Question
How big long is a 2XL... Will this boot cover a size 12 steel-toe construction boot Can I return if it doesnt fit?

Answer

Dear Kirk:

Thank you for your inquiry.  2XL should fit size 12 boots.  Unfortunately, once the case is broken, it can not be returned.

Date Posted:
8/20/2010 1:47:47 PM

Question
buongiorno,vorrei sapere il prezzo del vostro radiografico portatile, compreso delle spese di spedizione per lItalia.Grazie

Answer

Claudio,

Volete le imbracature del braccio o la sedia?

Date Posted:
8/20/2010 8:58:20 AM

Question
do you offer medical prescription cabinets?

Answer

if you are referring to narcotics cabinets, please take a look at our extensive selection or call toll free at 877-706-4480:

Narcotic Cabinets & Safes

Date Posted:
8/19/2010 10:55:00 AM

Question
I just purchased this item fro our Veterinary Office,however how do you properly hook up the hose and draining apparatus in the back We have the directions HOWEVER,they seem to be confusing and misleading. Thank you so much for your quick response to this inquiry. Our office number is 718 3317775

Answer
Unfortunately we do not have any additional information on this item.  Please feel free to contact the manufacturer, Tuttnauer and they should be able to advise on any technical service questions you may have: (800) 624 5836

Date Posted:
8/18/2010 9:45:13 PM

Question
What waist size or hip size does this fit. My hips are 43 and waist about 36.

Answer
Thank you for your inquiry. The proper size will be extra large.

Date Posted:
8/18/2010 1:10:14 PM

[<< Prev] 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 151 152 153 154 155 156 157 158 159 160 161 162 163 164 165 166 167 168 169 170 171 172 173 174 175 176 177 178 179 180 181 182 183 184 185 186 187 188 189 190 191 192 193 194 195 196 197 198 199 200 201 202 203 204 205 206 207 208 209 210 211 212 213 214 215 216 217 218 219 220 221 222 223 224 225 226 227 228 229 230 231 232 233 234 235 236 237 238 239 240 241 242 243 244 245 246 247 248 249 250 251 252 253 254 255 256 257 258 259 260 261 262 263 264 265 266 267 268 269 270 271 272 273 274 275 276 277 278 279 280 281 282 283 284 285 286 287 288 289 290 291 292 293 294 295 296 297 298 299 300 301 302 303 304 305 306 307 308 309 310 311 312 313 314 315 316 317 318 319 320 321 322 323 324 325 326 327 328 329 330 331 332 333 334 335 336 337 338 339 340 341 342 343 344 345 346 347 348 349 350 351 352 353 354 355 356 357 358 359 360 361 362 363 364 365 366 367 368 369 370 371 372 373 374 375 376 377 378 379 380 381 382 383 384 385 386 387 388 389 390 391 392 393 394 395 396 397 398 399 400 401 402 403 404 405 406 407 408 409 410 411 412 413 414 415 416 417 418 419 420 421 422 423 424 425 426 427 428 429 430 431 432 433 434 435 436 437 438 439 440 441 442 443 444 445 446 447 448 449 450 451 452 453 454 455 456 457 458 459 460 461 462 463 464 465 466 467 468 469 470 471 472 473 474 475 476 477 478 479 480 481 482 483 484 485 486 487 488 489 490 491 492 493 494 495 496 497 498 499 500 501 502 503 504 505 506 507 508 509 510 511 512 513 514 515 516 517 518 519 520 521 522
Page 522 of 522