If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!
Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.
Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.
Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.
Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.
Question
Would like to know what the mattress is made of and if you have any samples you can send Where does the mattress hinge at? What are the dementions?
Answer
Dear Marta,
I have contacted the warehouse for this information. After I receive the information, I will forward it to you via email.
Respectfully,
Christina Villa - MSEC Sales
Date Posted:
8/24/2010 6:03:46 PM
Question
Does this light focusWhat is the working length of this light?
Answer
Thank you for your inquiry. The total working length of this light is 76in. Regrettably, it doesn't a the focus light option.
Date Posted:
8/24/2010 5:25:10 PM
Question
Does this light focusWhat is the working length of this light?
Answer
Thank you for your inquiry. The working length for this gooseneck exam light is 60in. This light doesn't have the light focus option available.
Date Posted:
8/24/2010 5:23:21 PM
Question
Intresered in over all dimensions of this cabinet
Answer
This is simply the optional Lexan (see through) doors for the cabinets below. If you would be interested in a quotation, please let me know and I'd be happy to prepare one for you.
Date Posted:
8/24/2010 4:01:33 PM
Question
i am wanting to place and order for this product, but your company is new to us as well. how do I go about getting your company name, address, phone and fax to set up in my system so that I may send you and order with my company informationthank youVicki S.
Answer
Dear Vicki,
Thank you for contacting us. Here is a link to our information:
http://www.medical-supplies-equipment-company.com/contact.asp
Respectfully,
MSEC
Date Posted:
8/24/2010 12:07:03 PM
Question
Im looking for something that I can wear during the day at work and I was wondering if this item would be good got that and if it is easy to see when you wear it under clothing
Answer
Thank you for your inquiry. This item can be worn underneath loose clothing and it's barely noticeable.
Date Posted:
8/24/2010 11:53:18 AM
Question
I am a purchasing agent for a company that makes mobile units of any kind out of conex containers. We are currently working on a large mobile hospital and are in need of a quote for a lot of medical equipment of all kinds. I have a list of all the products I need and would like for a rep to contact me concerning a quote request.
Answer
Please e-mail the list of products to inquiry@msecompany.net for review and if we are able to provide you the quotation should have it to you within 1-2 working days depending on the quantity of items on the quote.
Date Posted:
8/24/2010 11:51:30 AM
Question
dear sir, i have urgent inuiry list .please let e know how to send the details. regards
Answer
Please e-mail your inquiry to inquiry@msecompany.net and we will proceed accordingly.
Date Posted:
8/24/2010 4:14:11 AM
Question
Do you have to have a specific license to use the portable room UV sanitizer or the portable UV air purifier and sanitizer? And..., if I''m reading the spec sheet correct...You could sanitizer a 12'' x 12'' room at 99% efficiency, from virus and bacteria, in as little as 5 minutes? Thank you for your help. All the best, Derek
Answer
Deat Mr. Odette:
Thank you for your inquiry. We are not aware of any specific licensing required to operate UV sanitizers. However, we would recommend that you check local regulations regarding use of UV sanitizer equipment. Treatment time for a 12 x 12 x 9 ft space is under 3 hours. Small counter tops and other small 2-dimensional areas could be treated in under 5 min.
Date Posted:
8/23/2010 2:14:47 PM
Question
My wife and I share a condition we are currrently under a physicians care for. We BOTH have Degenerative Disk Disease and are taking opiod medications for pain relief. We both have Medicare a, b, d. Our Question, is if there is a mattress solution for married couples King or Queen Size??
Answer
Unfortunately, the only mattress we have near to this size would be a bariatric foam mattress which is 60in wide by 80in long. I would not recommend or suggest this item to be suitable for your conditions. We also do not handle any type of insurance. We apologize that we couldn't be of any further assistance.
Date Posted:
8/23/2010 10:59:46 AM
Question
Hi, Are y''all a GSA vendor?
Answer
We are not a GSA vendor at this time, but we do offer military and government discounts. Please contact us via inquiry@msecompany.net with any other questions.
Date Posted:
8/23/2010 10:35:02 AM
Question
Im trying to gather information about different Phlebotomy Carts that would benefit a tall person. The carts that I work from are difficult to push for a long distance. When I walk my toes hit the cart, because the handle is so close to the cart and doesn't give me room to walk. Can you help
Answer
Dear Kathleen,
Thank you for contacting us about this issue. We actually carry an option for an Offset Push Handle. This accessory can be added to your package FREE of charge. Please let me know if you need a quote for this phlebotomy cart package with the optional offset handle. (christina@msecompany.net)
Respectfully,
Christina Villa - MSEC Sales
Date Posted:
8/23/2010 9:03:13 AM
Question
How can I monitor the status of my order
Answer
One of the items you ordered is on a temporary backorder and we cannot ship the order as partial. We will provide you tracking once the entire shipment is ready to leave.
Date Posted:
8/23/2010 3:36:50 AM
Question
want to order 4 of these wall units for my exam rooms. Question..confused about top laminate vs base laminateI want door color to match exam rooms but cabinet itself in white.
Answer
Thank you for your inquiry. Please check your email for a formal quote.
Date Posted:
8/22/2010 10:20:36 PM
Question
I need a mattress for my 8 year old Autistic daughter. I have tried several mattress covers and she always manages to get under the cover which is a safety concern. I am looking for a mattress that the vinyl cover is attached to the mattress and can not be removed.
Answer
Dear Jennifer,
Thank you for the inquiry. The cover of this mattress is very hard to take off, but it is still removal. We do not carry any mattresses that do not have a removal cover.
Respectfully,
MSEC
Date Posted:
8/22/2010 2:38:11 PM
Question
How big long is a 2XL... Will this boot cover a size 12 steel-toe construction boot Can I return if it doesnt fit?
Answer
Dear Kirk:
Thank you for your inquiry. 2XL should fit size 12 boots. Unfortunately, once the case is broken, it can not be returned.
Date Posted:
8/20/2010 1:47:47 PM
Question
buongiorno,vorrei sapere il prezzo del vostro radiografico portatile, compreso delle spese di spedizione per lItalia.Grazie
Answer
Claudio,
Date Posted:
8/20/2010 8:58:20 AM
Question
do you offer medical prescription cabinets?
Answer
if you are referring to narcotics cabinets, please take a look at our extensive selection or call toll free at 877-706-4480:
Date Posted:
8/19/2010 10:55:00 AM
Question
I just purchased this item fro our Veterinary Office,however how do you properly hook up the hose and draining apparatus in the back We have the directions HOWEVER,they seem to be confusing and misleading. Thank you so much for your quick response to this inquiry. Our office number is 718 3317775
Answer
Unfortunately we do not have any additional information on this item. Please feel free to contact the manufacturer, Tuttnauer and they should be able to advise on any technical service questions you may have: (800) 624 5836
Date Posted:
8/18/2010 9:45:13 PM
Question
What waist size or hip size does this fit. My hips are 43 and waist about 36.
Answer
Thank you for your inquiry. The proper size will be extra large.
Date Posted:
8/18/2010 1:10:14 PM
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