Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
I need a Crib for my ICU. and i need a crib that has a top and allows for 360 access to the patient. this crib is almost exactly what i need but i need a top for it can your company help me i need this information wiht a price for everything ASAP thank you.

Answer
Please check your email shortly for more information.

Date Posted:
7/13/2010 6:54:47 PM

Question
Can you give the approximate sizes waist and length that match up with the small, medium, large, etc... for the scrub tops #846MD and scrub bottoms #946MD. Thank you!

Answer

The scrub sizing is as follows:

Female:

XS: 2-4
S: 6-8
M: 10-12
L: 14-16
XL: 18-20

Male:

XS: 28-30
S: 32-34
M: 34-36
L: 36-38
XL: 38-40

The pants have an inseam of 31in.

Date Posted:
7/13/2010 4:27:57 PM

Question
Can I add casters to this table and how much will shipping be to Norton Kansas 67654

Answer

Unfortunately, this item is too heavy to be supported by casters and cannot be made mobile.

Please advise as to your delivery requirements and we will provide a shipping quote promptly.

Do you have a receiving dock?

or

Do you need this delivered inside?

Date Posted:
7/13/2010 2:38:37 PM

Question
Would you send me a technical brochure of this equipmentThanks

Answer

Dear Patricia,

Since we are an internet based company, we do not have any brochures. I can ask the manufacturer to send a PDF file on the product, but there description is pretty vague as well.

Respectfully,

MSEC

Date Posted:
7/13/2010 1:34:26 PM

Question
does this item have a 9 pin connector

Answer

Dear Bobby,

Thank you for the inquiry. The Nellcor Compatible Y Sensor (Multi-site Sensor), 0213-070TSCMAID has a 9 pin connector.

Respectfully,

MSEC

Date Posted:
7/13/2010 12:35:05 PM

Question
Im looking for a pedi pulse ox porbe with a Nellcor Dura-Y compatible 9 pin connector. What are my options

Answer

Dear Bobby,

I am looking into this and will send a follow up email shortly. Thank you.

Respectfully,

MSEC

Date Posted:
7/13/2010 11:46:45 AM

Question
what is the shipping weight for 48 baskets

Answer

Dear Eugene,

Thank you for the inquiry.  The shipping weight for 48 baskets would be approximately 32 lbs.

Respectfully,

MSEC

Date Posted:
7/13/2010 11:05:20 AM

Question
Can you tell me what the cover material is made out of? I am looking for something Clean Room compatable. Thank you

Answer

 Dear Penny,

The cover is removable and washable. It is made of a polyester/cotton blend.

Respectfully,

MSEC

Date Posted:
7/13/2010 9:30:47 AM

Question
I have a unique free standing soaking tub. Our ceiling is low and conventional shower curtain rods will simply not look right. I would like a ceiling track configuration rectangular with curved corners of 3.5 feet by 3 feet. Is there a material, finish, and roller you can recommend for showers

Answer

Thank you for your inquiry. Please check your email shortly for more information and a custom curtain specification sheet.

Respectfully,

K. Gilbert

Date Posted:
7/13/2010 1:14:53 AM

Question
Hello Sir,Are the handpieces included when the unit is purchased Do I have to buy them seperatly Is the unit compatible for a scaler handpieceLooking foward for your reply.With kind regardsR. Cachemir

Answer

ProCare II is compatible with all brands of four-hole ( Midwest style ) air-driven handpieces. We do not manufacture or supply any air-driven handpieces with the delivery units we sell.  You may choose any brand you prefer, as long as it is 4-hole. 

ProCare is such a basic delivery unit that it can not support any ultrasonic scaler.  The only scaler handpiece that would be compatible with ProCare is a sonic or air-driven scaler handpiece.  We sell one of those handpieces.  It is our Model #2700 Air-Driven, Sonic Scaler Handpiece.  Your cost is approximately $1099.00

I hope this is helpful to you.  If you have other questions, or need more information, you may contact me again at your convenience.  Have a good week.

Respectfully,

Christina Villa

Date Posted:
7/12/2010 10:43:21 PM

Question
Hello Sir,Could this product be purchased and shipned to Curacao Netherlands AntillesLooking foward for your reply.With kind regards,R. Cachemir

Answer

Dear Ms. Cachemir:

Thank you for your inquiry,  We can ship nearly anywhere in the world.  However, for international orders, we require a pre-payment via bank wire-transfer.  If you are interested, please respond to this email and we will be happy to provide you with a performa invoice including shipping charges. 

Date Posted:
7/12/2010 10:36:08 PM

Question
Is this product considered bariatric If so, what is the wt. capacity? I am therapist who has a patient who needs a donut cushion for pressure relief on scrotal area. He weighs 611 lbs. Thanks

Answer

Dear Jan:

Thank you for your inquiry.  This product is not rated for 600 pounds.  Unfortunately, currently, we do not have these products for bariatric patients. 

Date Posted:
7/12/2010 4:21:22 PM

Question
Hello...Please contact me regarding your products and dealer in South Florida. Thank you. Scott

Answer

Dear Mr. Carr:

Thank you for your inquiry.  We are an internet based company and do not have outside dealers.  Please let us know what products you maybe interested in.

Date Posted:
7/12/2010 12:03:06 PM

Question
Do you have a product catalog? Thank you

Answer

Dear Mr. Rocha:

Our web site is our catalogue. We carry products from numerous manufactures and suppliers. We add dozens of products to the web site on daily basis. However, if you are looking for something in particular, we'll be happy to assist you with your search. Please call us toll free at 1-877-706-4480 or 713-589-6059 international and a customer service representative will be happy to assist you.

 

Date Posted:
7/12/2010 11:14:41 AM

Question
Iam the Managing Director of Biotech Medical Inc.We are reputable buyers of medical equipements for more than 20yrs of good and quality customer relation with all our our suppliers. I will be glad to have a mutual relationship with your company whereby adequate medical equipent can be supplies to us within a short period of time after placing the other online through your website. Lookiing ahead to read from your company soonest. Kinds Regards Maxwell

Answer

Dear Mr. Maxwell:

 Thank you for your inquiry.  Could you please be more specific about your medical product needs. 

Date Posted:
7/12/2010 11:14:28 AM

Question
Could I please have a price for 8 cases and a lead time.

Answer

Dear Shona,

Thank you for inquiry. We currently have these items in stock. They would ship from Dallas, TX.(2-4 days)

Item #KDL31142410, price $329.95 for a box of 168 pieces.

Description: COUNTER,NEEDLE,MAGNETIC/CLR TOP,10-60 CT

Respectfully,

MSEC

  

Date Posted:
7/12/2010 6:15:24 AM

Question
1. does this stretcher can be rised or lowered2. can the bars on the side be lowered to transfer patient from bed to this stretcher?Thank you!Lily

Answer

Dear Lily,

Thank you for the inquiry.  This stretcher is collapsable (it lowers and rises).  The bars on the side fold down in order for the patient to get on and off easily or be transferred to a bed. Please let me know if you have any other questions. If you need a quote with shipping, please email or call me.

Respectfully,

Christina Villa - MSEC Sales

Christina@msecompany.net

1-877-706-4480 x 107

Date Posted:
7/10/2010 3:05:06 PM

Question
I need to buy two devices jarit Appel nh 5mm left courved. You can send them to the United States? I await your contact best regards

Answer

Unfortunately, we do not have this specific needle holder in our inventory.  You may view our available units here:

http://www.medical-supplies-equipment-company.com/product/ppf/param/1575_0__1_true/product_search.asp 

Date Posted:
7/10/2010 2:03:34 PM

Question
We are looking for a sling for my mother-in-law who has MS, she is at the last stages and cannot move any part of her body on her own, we are looking for a good sling that will fit the manual lift, that she will not fall out of, they are all too big, she is 5 2 and about 160 lbs,

Answer
Thank you for your inquiry. This sling will fit a manual lift and should be the correct size for your mother-in-law.

Date Posted:
7/10/2010 11:57:16 AM

Question
I am replacing the cabinet filter for an EnfurO2. Will this item comes with the bacteria filter too or is that a separate itemJuan

Answer

Dear Juan,

Thank you for the inquiry.  The bacteria filters come separately.  The item number is AGIBACTERIA (FILTER BACTERIA CONCENTRATOR 3PK), price $13.49 for a pack of 3.

Respectfully,

MSEC

Date Posted:
7/10/2010 11:56:26 AM

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