Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
What mm Hg pressure is exerted or provided by this dressing

Answer

Unfortunately, we do not have that type of information.  The manufacturer description of this item is:

100% cotton, latex-free bandage. Provides both compression and high resistance to stretch, increasing venous and lymphatic return. 70% elasticity, high working pressure, low resting pressure, and air permeable with woven edges. Machine wash and dry.

Date Posted:
6/23/2010 1:29:09 PM

Question
QUOTE REQUEST Good morning, My name is Mirella Martinez, I work in the US Consulate General in Ciudad Juarez. We are a Government Agency and we are exempt of taxes. We would like to purchase 2 sets of Neck Lock Collar Kits w/Item No. 50-02JSA unit price $167.95 with a grand total of $335.90 Could you please send us a quote and respond the below questions. Is there a shipping charge for the following location: 8700 Castner Suite 101 El Paso, TX. 79907 Please confirm if the following address is the one you use in your invoices? 6420 Richmond Ave. Suite 233 Houston, TX 77057 Thank you in advance, Mirella

Answer

 Dear Mirella,

Thank you for your inquiry. I have received your request for a quote. I will forward to your email today.

Respectfully,

Christina Villa - MSEC

Date Posted:
6/23/2010 1:26:19 PM

Question
i have medicare. can i get a new nebulizer or do i have to buy onei have a really old nebulizer could i trade it in for a new one that works better?

Answer

Dear Ms, Kimball:

We do not accept Medicare coverage at this time.  We only sell new nebulizers and do not offer trade-ins. 

Date Posted:
6/23/2010 12:55:29 PM

Question
I am looking at your pediatric bed both the electric and manual. Do you give discounts for education institutes I am looking for a pediatric bed for our simulation lab. Julie

Answer
Thank you for your inquiry. Please see the following email for a formal quotation including your educational discount.

Date Posted:
6/23/2010 11:35:00 AM

Question
Go you use the normal medicines with this i.e. albuterol that we usually put in a dish near the mouthpiece on the current nebulizer

Answer
Yes, albuterol can be used with this nebulizer.

Date Posted:
6/22/2010 10:24:03 PM

Question
Hi, My name is Jeff Lowman. I work for NOA Medical Beds. We manufacture a wide variety of Adjustable, HI-Lo and Bariatric Beds. Please contact me if you would like to add our products to your website. Jeff Lowman Jeff-Noamedical@hotmail.com http://www.noamedical.com/ 714-580-2105

Answer

I have contacted you via email thank you.

K. Gilbert

Date Posted:
6/22/2010 8:02:06 PM

Question
Do you know where I can get nondigital underarm thermometers for home use? Thank you. -Felipe

Answer

Dear Felipe,

Thank you for the inquiry. This is the only recommendation we have for a nondigital thermometer:

http://www.medical-supplies-equipment-company.com/product/ppf/id/3928/new_prod_full.asp

Respectfully,

MSEC 

Date Posted:
6/22/2010 3:11:08 PM

Question
Need ultrasound machine for lower back /spine treatment. will the TranSport Ultrasound Machine work

Answer

Thank you for your inquiry. Yes, our transport ultrasound can be used for lower back/ spine treatments. Please provide the destination zip code in order to receive a fomal quote including shipping charges.

K. Gilbert

MSEC LLC

Date Posted:
6/22/2010 11:38:26 AM

Question
Silly question maybe...it says removable plug...does that mean this has to be plugged in or is it truly portableMy wifes issue is that she has tripped over cords due to other health issues so I am looking for a protable nebulizers that can sit on the bed w/o being plugged in.

Answer

This item is actually not available any longer.  We do have two main options for portable (cordless) units.  They both have ac and/or dc adapter and battery:

Portable Compressor Nebulizer System

Compact Ultrasonic Nebulizer

Date Posted:
6/22/2010 11:02:57 AM

Question
Silly question maybe...it says removable plug...does that mean this has to be plugged in or is it truly portableMy wifes issue is that she has tripped over cords due to other health issues so I am looking for a protable nebulizers that can sit on the bed w/o being plugged in.

Answer

This item is actually not available any longer.  We do have two main options for portable (cordless) units.  They both have ac and/or dc adapter and battery:

Portable Compressor Nebulizer System

Compact Ultrasonic Nebulizer

Date Posted:
6/22/2010 11:01:18 AM

Question
Dear Sir or Madam: Our Products: Bath towels, hand towels, Face towels. Raphil USA Inc, is a leading terry towel importer. Our warehouse is based in Atlanta, GA. We can offer you quality terry towels at very low competitive price for health care industry. Kindly let me know if I can answer any questions that you may have. It will be my pleasure to have the opportunity to serve you. With best regards, Adil Bhatti Raphil USA Inc. 3964 Shirley Dr SW Atlanta, GA 30336

Answer

Please send any literature and/or pricing to kgilbert@msecompany.net

 

Date Posted:
6/21/2010 6:41:02 PM

Question
I had a surgery which requires me to wear an abdominal support band around my waist. 9 inches high 30 - 45 spand There are no metal supports in this, do you have one?

Answer
This item would be called an Abdominal Binder and we do have these available. 

Date Posted:
6/21/2010 2:04:42 PM

Question
Do these rip easily or does it take a little force to get then to rip Is their a way to get a small sample or just buy one sheet to test?

Answer

Dear Mr. Cooskon:

Thank you for your inquiry.  These sheets are durable and will not fall appart under normal application.   Unfortunately, these products are only available in case quantities. 

Date Posted:
6/21/2010 1:07:28 PM

Question
Hi we can use this lense in telescope or not

Answer

The objective lens is the primary component of image formation in the microscope. The intermediary lenses in the optics body and the eyepieces make this primary image larger or smaller as desired. The focal length of the objective lens determines its distance from the specimen. For example, an objective with a 250mm focal length will position the lens (or bottom of the optics body) approximately 250mm (10 inches) from the patients mouth.

 

Date Posted:
6/20/2010 12:00:28 PM

Question
What is the inseam of these 100 cotton scrub pants Or do you carry them in talls? Thank you, M Thomas

Answer
The standard inseam on all of our scrub pants is 31in.  The only scrubs offering a longer length are our Angelstat Extra Long Scrub Pants which have a length of 34in.

Date Posted:
6/19/2010 5:33:45 AM

Question
were dont know what to do if the baby has boogers we have saline drops but he has tubes so we cant extract them ourselves what should we do ?

Answer
In this case, we would recommend you contact your pediatrician for a medical professional's advice. 

Date Posted:
6/19/2010 2:34:32 AM

Question
I work at a hospital in Rockford Illinois and we have the Biopatch product. We have varying opinions on what types of situations to use it for.Triple lumens Implanted ports? Chest tubes? Please advise if you can.

Answer

You may view additional details regarding the Johnson & Johnson BIOPATCH dressing at the site below:

http://www.ethicon360.com/products/biopatch-protective-disk-chg

Date Posted:
6/18/2010 9:56:11 PM

Question
Two questions: 1 I cant authorize my account...it won't send me an email 2 I need an email with shipping costs for an order I placed last night Thanks

Answer

Dear Ms. Hoch:

Please contact our offices at 877-706-4480 x 106. 

Date Posted:
6/17/2010 2:36:58 PM

Question
I am an intern at a hospital working on creating a virtual operating room for performing liver surgery on 3D CT scans using your equipment. can i have autoCAD images of the following products? http://surgical-instruments-supplies.medical-supplies-equipment-company.com/product/ppf/id/18892/new_prod_full.asp http://surgical-instruments-supplies.medical-supplies-equipment-company.com/product/ppf/id/20595/new_prod_full.asp

Answer

Dear John:

We do not have autocad images for any of our products. 

Date Posted:
6/17/2010 12:53:55 PM

Question
Can you please tell me the difference and the benefits between a gel mattress and an air mattress.thank you

Answer
Generally speaking, gel mattresses provide more support and air mattresses are better for blood circulation.  However, please keep in mind that there are many types of gel and air matresses with unique design features. 

Date Posted:
6/17/2010 10:55:21 AM

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