Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
I can't believe a medical supply store doesn't have stethascopes I want an amplified double stethascope for instructional purposes. Can you find a reasonable priced one???

Answer

Dear Ms. Winter:

We carry a large selection of Medical Stethoscopes.  Please click on the links below:

 

Date Posted:
6/12/2010 3:57:59 PM

Question
I have severe bursitis in my hips, my Doctor mentioned a donut shape or small round cushion that I could sleep on for my discomfort as I am a side sleeper. Are you aware of anything that would help or do you carry such a product

Answer
This is a donut shape cushion which may be helpful, you may also try our D-Core Pillow, although it is a cervical pillow, it may be of help as it is supportive on the sides and has the concave center for the hip area to rest.

Date Posted:
6/11/2010 6:21:18 PM

Question
I have 2 questions regarding the above microscope;1 What is the vertical range of the microscope from floor to objective2 Is the straight binocular head interchangeable with the inclineable head, item

Answer

Thank you for your inquiry. Our microscope specialist should have an answer for you inquiry shortly. We appreciate your patience!

K. Gilbert

Date Posted:
6/11/2010 2:21:26 PM

Question
Are you able to ship to Guam? If so how much would shipping be via USPS, FedEx, UPS, etc? We are interested in purchasing large bulks. Thank you

Answer

Dear Adrian,

Thank you for contacting us. We are able to ship to Guam. We use DB Schenker for large quantities.We are able to deliver to the international airport only. If you have a FEDEX or DHL account, we could use in order to ship to your location.  I can not get the estimates until you pick out which products you need.  Let me know what you need.

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
6/11/2010 6:15:56 AM

Question
Can you please send me via email if possible example of the different colors available for this cabinet I need to purchase 4 but i do not want to pick the wrong color and then have to ship them back. Thank you

Answer

Dear Monica,

Thank you for contacting us. I am going to send you all the colors in a moment. In the meantime, would you like a quote with shipping?  If so, please reply with the shipping address and if you need inside and/or lift gate delivery.  Thank you.

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
6/10/2010 4:36:11 PM

Question
I need to suspend a curtain track from a 15 ceiling. Do you have a suspension pole that works with this track Do you also have curtains available?

Answer

The track we offer is ceiling mounted.  We do have suspension poles available, please fill out our custom quotation form and return to us so that we may prepare a pricing quote for you.  We do have curtains available as well in custom sizes.

http://www.medical-supplies-equipment-company.com/files/Media/PDF/Custom-Kit-Quotation-Request-Form-2.pdf

Date Posted:
6/10/2010 4:34:38 PM

Question
Would like to know what the differences are between the 2431HSM and the 2104-3CLT 12Adjustable Floor Mounted Parallel Bars.You can call me atthe above #.

Answer

Dear Mr. Stacy:

Thank you for your inquiry.  As per your request, I contacted you at 508-957-8349 and left a voicemail.  If you would like to call me back at 877-706-4480 x 104, I will be happy to answer any specifics regarding the difierences between the two parallel bars.

Gary Gorodetsky
MSEC

Date Posted:
6/10/2010 12:15:49 PM

Question
Dear Sir/Ma, I want you to kindly get me price and availability for the below Medical Supply as Follow: Omron And Untral One Touch 100 counts --- 30 Pieces Kindly get back to me with the quote price and shipping cost to Texas, also i will like to know the type of credit cards you accepted for payment. Thanks for your understanding, waiting your earlier response. Best Regards Frank Swartz Note: Kindly send all quote to my personal email: swartz_f@live.com

Answer

Dear Frank,

Thank you for contacting us. Which item number do you need?

www.msecompany.net

Respectfully,

MSEC 

Date Posted:
6/10/2010 10:42:44 AM

Question
how often should the packing be changed with a stage 4 wound

Answer

Dear De:

Thank you for your inquiry.  Unfortunately, we do not have information regarding the recommended frequency of changing packing on wounds. 

Date Posted:
6/10/2010 3:19:47 AM

Question
Why does the c tank weigh more than the D or E Isnt it smaller? Can you give me physical measurements, please?THANKS!ruth tighe

Answer
The C Tank (18lb Ship weight) is generally the same diameter as the E Tank (15lb Ship weight) and D Tank (12lb Ship weight) .  Both the E and D tanks are larger in height.  The measurements are generally: C Tank - 10.5 x 4.5; E Tank - 25 x 4.5; D Tank - 16 x 4.5.

Date Posted:
6/9/2010 8:27:23 PM

Question
We are looking for a hospital bed and mattress that we can have in our house for a long time. We dont want a mattress that will be worn out in a couple of years.

Answer

Dear Sheryl,

Thank you for contacting us.  We have several types of mattresses, but I must admit the best ones are made from Mason.  I would recommend any of the following:

http://www.medical-supplies-equipment-company.com/product/ppf/id/24442/new_prod_full.asp

http://www.medical-supplies-equipment-company.com/product/ppf/id/19228/new_prod_full.asp

http://www.medical-supplies-equipment-company.com/product/ppf/id/19223/new_prod_full.asp

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
6/9/2010 2:23:08 PM

Question
Could you tell me how much it would cost to ship item 31JCIH to our school in Statesboro, GA 30458? We would like to order this stretcher. Thank you!

Answer

 Dear Rachel,

Thank you so much for contacting us. I will have a quote to you shortly.

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
6/9/2010 8:33:54 AM

Question
whom makes this what MFG? is it Junk?? for the price??

Answer

The manufacturer is lab connections. All of our items we sell comes with a warranty, which we back 100% to give you confidence of purchasing medical supplies from our company.

Date Posted:
6/8/2010 9:36:47 PM

Question
are these sheets absolutely waterproof so that no moisture would penetrate them. Can these sheets be imprinted or embossed in any way

Answer

These disposable sheets and pillow covers guard against stains and spills, and aid in infection control. Made of tissue/poly for maximum absorbency and strength. These disposable sheets and pillow covers guard against stains and spills, and aid in infection control. Made of tissue/poly for maximum absorbency and strength. White, tissue/poly. 58" x 102".

They are not completely water/fluidproof, as they are disposable and if the fluid is not wiped away immediately may be penetrated by the fluid.

Date Posted:
6/8/2010 6:51:20 PM

Question
i wanted to know if this can be used on a bariatric bed and if there a weight limit on this mattress thanks Tuttie

Answer

This is not meant for use on a bariatric bed.  The weight capacity is 350lbs.  Our Bariatric Comfort Gel Plus Overlay is for use with bariatric patients and the variety of sizes range in weight capacities of 600-1000lbs.

Date Posted:
6/8/2010 6:38:01 PM

Question
are these sheets absolutely waterproof so that no moisture would penetrate them

Answer

Dear Mary,

Thank you for the inquiry.  These sheets are made of a poly tissue blend. These disposable sheets and pillow covers guard against stains and spills, and aid in infection control.  They are made as a guard, but not guaranteed to prevent large amounts of liquids.

Respectfully,

MSEC

Date Posted:
6/8/2010 6:35:28 PM

Question
Hi, I was interested in purchasing 5 of these chairs. Is there a special discounted rate I would need this to be shipped to our freight forwarders in California as we are in Guam. Please advise total costs to include shipping and what form of payment is needed. I appreciate your urgent response.

Answer

Dear Paula,

Thank you for contacting us. I will have a quote for you shortly. I am waiting on the shipping. By the way, the shipping quote will be for dock to dock delivery. If you need a lift gate and/or inside delivery there will be additional costs.

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
6/8/2010 6:14:55 PM

Question
do you guys do frames

Answer

Dear Reynold:

Thank you for your inquiry.  We just sell posters.  No frames at this time.

Date Posted:
6/8/2010 4:05:30 PM

Question
Dear sir, please quote for one unit hydrotherapy hi-boy whirlpools H-105-M Mobilecomes with adjustable turbine, capacity 397 liters, with hydrolift, Directional shower or spray with adjustable, Pressure with tube in Tom back, & Adjustable level of water aeration.. Also quote for one unit of burn treatment tank F-425-S Stationary 1,609 Liter with hydrolift.. Please If you have any agent in Yemen inform me. So please reply ASAP.& we hope to cooperate with each other in the future.. With my best regards. We hope to cooperate with you in the future.. Sharif Almaswary-Chief Administrator Nashwan for Trade & General Contracting Telphone: 967-1-214863 Fax : 967-1-217849 Mobile no. : 967-777196490

Answer
We will prepare a quotation with the requested items and have it to you soon. 

Date Posted:
6/8/2010 2:30:38 PM

Question
Do you make a slipper sock for bariatricpatients

Answer

Dear Johnny,

Thank you for the inquiry. This is the largest size we carry:

http://www.medical-supplies-equipment-company.com/product/ppf/id/1545/new_prod_full.asp

Respectfully,

MSEC

Date Posted:
6/8/2010 9:49:20 AM

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