If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!
Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.
Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.
Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.
Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.
Question
I am looking for these style coats but i would love it in black. Addionally i would like my logo on them. I am considering 5 pairs
Answer
Unfortunately, we do not have any black medical apparel other than our scrubwear. We do have the ability to do embroidery, however text only.
Date Posted:
1/20/2010 12:12:39 PM
Question
Do you have 3 section bed with following specifications : -Steal frame. - Approx. dimensions length 78',width 25' - 27.5', height 19' 38' - motorised height adjustment from 19' wheelchair height to 38' high. - Hands free foot control operation. - Head section with positive 'lock-in'
Answer
Unfortunately, the smallest bed width we carry is the standard 36" hospital bed and the lengths we have available are either 70", 76", 80" or 84". Other operational aspects may be able to be met, however the size is not comparable.
Date Posted:
1/20/2010 6:03:57 AM
Question
Good afternoon, I would like to know its general conditions, price and how many broken fibers does it have. Thank you
Answer
Dear Susana,
Thank you for the inquiry, unfortunately we currently do not have one in stock. Please try contacting: http://www.sterilmed.com/
Respectfully,
MSEC
Date Posted:
1/19/2010 3:04:51 PM
Question
how can you dispose of the safety lancets
Answer
Drop Box or Supervised Collection Sites
Sharps users can take their own sharps containers filled with used needles to appropriate collections sites: doctors' offices, hospitals, pharmacies, health departments, or fire stations. Services are free or have a nominal fee. Check with your pharmacist or other health care provider for availability in your area.
Date Posted:
1/19/2010 1:58:29 PM
Question
I am trying to find a style of ankle stirrup that would mount on just about any style of surgical or exam table by clamp. Can you please give me an idea of where to look? Thank you
Answer
Dear Cheryl:
Thank you for your inquiry. Based on our experience resulting from similar requests, universal stirrups are not readily available due to liability issues.
Date Posted:
1/19/2010 1:00:57 PM
Question
Do you have a picture of the ear probe.
Answer
Please see the attached image of the ear probe:
Date Posted:
1/19/2010 11:37:12 AM
Question
Do you carry bariatric memory foam mattresses? Do you file medicare?
Answer
Unfortunately we do not file medicare nor do we have any bariatric memory foam mattresses. We do have a High Density Bariatric Foam Mattress and we have Bariatric Memory Foam Wheelchair Cushions.
Date Posted:
1/19/2010 9:08:12 AM
Question
WE NEED YOUR PRICE AND PURCHASE
Answer
Dear Jeffrey,
Thank you for contacting us. The price of this Carrying Case is $292.31, plus $16.49 for shipping. Grand total would be $308.80. It would take 5-7 business days for delivery. If you would like to order this, please call us at 1-877-706-4480 x 107.
Respectfully,
MSEC
Date Posted:
1/19/2010 4:05:45 AM
Question
I am looking for a carrying case similar to this that an adult could use. Do you have anything like that available?
Answer
Unfortunately, we do not have an adult-sized feeding pump bag in our inventory currently. You may try the EnteraLite Infinity Backpack with Moog as this is suited for adults.
Date Posted:
1/18/2010 9:31:39 PM
Question
I am interested in the commode chain sling Item #21PTUF but I need to know the size of the commode opening.
Answer
Dear Chris,
Thank you for contacting us, unfortunately, while checking for the answer to your question, the manufacturer informed me this sling had been discontinued.
Please view our other choices:
Respectfully,
MSEC
Date Posted:
1/18/2010 5:41:12 PM
Question
Is this Mattress one that can be turnedover or is it one sided only. With Thanks, John Fletcher
Answer
Dear John,
Thank you for the inquiry. The innerspring mattress can be used on either side. You may flip it on either side.
Respectfully,
MSEC
Date Posted:
1/18/2010 3:35:33 PM
Question
can you recommend the best nebulizer machine for 1 month baby and toddler ? and I live in Oman Muscat, can you deliver your nebulizer to Oman , if yes can you send it withing 1 week?
Answer
For an infant/toddler we would recommend the following out of our Pediatric Nebulizers:
Duck Pediatric Nebulizer
Penguin Pediatric Nebulizer
Fire Truck Pediatric Nebulizer
The Pacifier Nebulizer Attachment is best for use with infants.
These items take a minimum of two weeks to deliver internationally.
Date Posted:
1/18/2010 5:55:45 AM
Question
I work in a hospital lab and disposable lab coats are too hot.....may I have a sample lab coat to try? I hate to order and have them too warm.
Answer
Dear Pat,
Thank you for the inquiry. If you dont mind, please email your address so that I may send you a disposable lab coat sample:
Respectfully,
MSEC
Date Posted:
1/17/2010 5:04:52 PM
Question
I would like to purchase Liberty Disposable Knit Briefs for home care use-unable to find any vendors at this time-info. would be appreciated-thank you
Answer
Dear Judith,
Thank you for the inquiry, unfortunately, we do not carry this manufacturer. I think they may have gone out of business. We are sorry for the inconvenience.
Respectfully,
MSEC
Date Posted:
1/17/2010 4:07:40 PM
Question
My mom has a broken arm and is sleeping in a pride lift chair that we just purchased. She really needs a bed that adjusts low to high as well as the head and feet raising and lowering. Does this bede do this and does it come with a mattress and half rails or does that have to be bought extra?
Answer
The bed package with half rails and mattress would be our Deluxe Institutional Electric Bed Package with Half Rails and Pressure Reduction Mattress.
If you would like a quotation including shipping, please feel free to contact us and we'd be happy to help.
Brittany Steffen-Smith
brittany@msecom.net
1-877-706-4480
Date Posted:
1/17/2010 3:10:42 PM
Question
Hi! I was referred to you by CVS Pharmacy,they supplied Extreme Makeover Home Edition Show-James Terpenning.I'm looking for information on the wheelchair attachment that went on the front of his chairit was a wheel allowing him to go rough terrain.My son is a paraplegic,something like this would give him more independence.I would appreciate your help. Thank-you Liz Vigna
Answer
Dear Liz,
Thank you for the inquiry. In order for us to help, we need to know the make and model of your wheelchair so we may find the compatible all terrain wheels.
Respectfully,
MSEC
Date Posted:
1/17/2010 11:49:23 AM
Question
I would be interested in a sales career for your company. I live in Beaumont, and am a retired school district administrator with four college degrees. I have a high level of energy and excellent speaking skills. I have a twenty-year history of staff development presentations. Bonnie Vessel
Answer
Dear Ms. Vessel:
Thank you for your inquiry. At this time, we are seeking candidates with outside sales background in the medical industry for the Houston market.
Date Posted:
1/17/2010 12:24:04 AM
Question
I need 7 finger sensors for the Datex Ohmeda 3700 pulse oximeter. The items description says 1 box. How many sensors are included. The is for a medical mission trip. Regards, Jessica
Answer
Dear Jessica,
Thank you for the inquiry. I have sent you a quote with a discount for 7 sensors for this unit.The Nellcor sensor you need is the DS-100A. They are new. Please see quote, we have them ready to ship.
Respectfully,
MSEC
Date Posted:
1/16/2010 12:57:40 PM
Question
Hi, Do you have idiform dressing, the patch or other form. I have suffered from a chronic cellulitis which has almost cured by this.. It has been cured in weeks,rather than years. Everything has been tried, even hospitalization, nothing.. I also have been able to say one of my best friends and next door neighbors has been cured too, of this stubborn rash by the idoform patch.. I ask again, do you carry this product???
Answer
Unfortunately we do not have any idiform dressings in our inventory, however we do have Idoform Packing Strips.
Date Posted:
1/15/2010 10:21:27 PM
Question
We dont want to pay 139.74 shipping. Is there somewhere we could pick up ES2-7363Inner-Spring Mattress - Extra Firm with Foam Toppe
Answer
Dave,
The reason the shipping is so high is due to the fact this mattress must be shipped via truck. All innerspring mattresses cost a great deal of shipping charges. If you purchase a FOAM mattress, the shipping charges should only be about $24.95. Innerpring mattresses can not be folded, foam can. Let me know if you will like to take the foam mattress instead.
Respectfully,
MSEC
Date Posted:
1/15/2010 3:19:29 PM
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