Ask The Pros:

Question

I am looking to purchase an exopthalmometer and a thyroid nodule phantom model but cannot find either item in you system. Please let me know if either would be orderable through your company

Answer

Dear Ms. Hyland:

Thank you for your inquiry.  We currenlt dont carry the units you are inquiring about.  You can check with http://www.cirsinc.com/products/solution/90/thyroid-ultrasound-training-phantom/

Date Posted:
8/15/2018 9:21:15 AM

Question

Hi, do you deliver to Australia? If so, what is the total cost converted to Australian Dollars? Do you accept VISA?-Australian account thanks Meredith

Answer

Good morning Ms. Heily, 

Thank you for your inquiry. We are able to deliver to deliver to Australia. The estimated order total with shipping included is about $373.11 in Australian Dollars. We are able to accept Australian VISA accounts. Please feel free to contact me directly at Christa@msec.co with any additional questions you might have. 

Respectfully, 

Christa W.

Date Posted:
8/13/2018 10:51:35 PM

Question

Do you have a video of the operation of the non-electric model

Answer

Good afternoon, 

Thank you for your inquiry.  A video is in the works, but we do have an operation manual.  I will email you a copy.  Please feel free to contact me with any additional questions.

Thank you,

Lucinda

Date Posted:
8/2/2018 12:51:51 PM

Question

To who it may concerns,I am a PhD student from Univeristy of Surrey, UK Advanced Technology Institute.I am looking for a human eye model in real size.do you have any product like what I am looking forThank youManuela CIocca

Answer

Good morning Manuela, 

Thank you for your inquiry. One of our customer services representatives will be in contact with you shortly with some additional informaiton. 

Respectfully,
Christa W.

Date Posted:
8/2/2018 4:59:32 AM

Question

Do you have easy step by step pictures on how to operate this chair that can be hung near the chair as a reminder

Answer

Afternoon Jessica:

Operations Manual for 330TSB has been emailed to you.  

Date Posted:
7/27/2018 1:30:34 PM

Question

will either the MS3C AL500 or the MS26-110 fit in a Condo 3000 lb capacity elevator.

Answer

Good Morning Mr. Murphy:

Thank you for your inquiry.  as long as the depth of the elevator is 80in or greater, either ambulnace stretcher will fit.  

Date Posted:
7/26/2018 3:18:51 PM

Question

Who is the manufacture of this bed

Answer

Quote will be sent to you shortly.  

Date Posted:
7/25/2018 11:48:03 AM

Question

HMS-DHR-3 I have a neuromuscular stimulator from HMS model DHR-3 and the battery won't charge do you service this equipment or know someone that does? Doug

Answer

Thank you for your inquiry.  We do not service this model.  Please try to contact manufacturer for a list of service providers in your area.  

Date Posted:
7/19/2018 1:13:01 PM

Question

We are looking for a quote to install Style 4 cubical rod and curtains around a change bed in a public pool facility. We would need it to be 7 ft x 12 ft by 7ft, hung at 7 ft high with the curtain going within 12 inches of the floor. Please quote with delivery to Moosomin, Sask, Canada

Answer

Thank you for your inquiry, a customer service representative will be in touch with you shortly.

Date Posted:
7/19/2018 11:26:46 AM

Question

Does this cabinet lock

Answer

Thank you for your inquiry.  The cabinet in question has optional locks as an optional accessory. There is an additional fee per lock. Please let me know if I can be of any further assistance.  

Date Posted:
7/18/2018 1:42:16 PM

Question

I am interested in this chair and have a few questions:1. Is this the same as the Dragon DW-ST003A2. Will this be shipped from within US or from another country?3. What is the delivery estimate for zipcode 60148.Thanks,Razi

Answer

Good morning.  

Thank you for your inquiry.  We are a US distributor for Dragon Industries based in Houston, Texas. The unit will be shipping from our location in Houston via UPS. Typical transit time is 4-5 days.  Shipping is free. 

Date Posted:
7/15/2018 11:31:18 PM

Question

I am looking to purchase a respirometer to measure experimental bag volumes. I am a member of the University of Oxford. Do you have any UK based suppliers/ deliver to the UK

Answer

Good Afternoon:

Thank you for your inquiry.  We dont have distribution in UK at this time.  

Date Posted:
7/13/2018 9:55:39 AM

Question

Unable to tell from the picture or description. Does this produce have a key lock or combination lock

Answer

Dear Myrtle:

Thank you for your inquiry.  You are looking at the emergence package, not at an actual crash cart.  All crash carts can be equipped with a key lock or combo lock.  

Date Posted:
7/12/2018 4:20:07 PM

Question

RegardsIs this chair suitable for upstair operation The video shown in the QandA correspond to the electric chair.

Answer

Dear Pablo:

Thank you for your inquiry.  Manual stair evacuation chair MS3C-300TS is only recommended for downstairs evacuation.  For both, downward and upward mobility, you will require our battery powered chair MS3C-300TSB.  

Date Posted:
7/12/2018 10:42:05 AM

Question

What materials is this model made of

Answer

Dear Caroline:

Thank you for your inquiry. The model is made out of injection molded plastic and painted with lead free paint

Date Posted:
7/11/2018 1:00:19 PM

Question

I weigh 329lbs.. my thigh is 25... will this unit fit

Answer

Good afternoon Mark,

Thank you for your inquiry. Based on the measurement of your thigh I believe this unit would work. Should you decide to place an order for the brace you can try it on once you receive it. If the brace does not fit, we are only able to accept it back if it has not come in contact with human skin. Also, it is possible there could be a restocking fee if the item is returned. Please feel email me directly at Christa@msec.co if you have any additional questions.

Date Posted:
7/7/2018 8:31:45 PM

Question

do you have Nihon Koden EEG machines- refurbished or any other brand. please e-mail at above address. Our provider Neurology is looking for another machine. thanks, Lorna

Answer

Good Monring Ms. Baculi:

Thank you for your inquiry.  Yes we carry certified pre owned Nihon Kohden. Please specify the model you are interetsed in and we will provide you with a quote.  

Nihon Kohden Neurofax EEG-9200 EEG LTM Machine
Nihon Kohden Neurofax EEG-9100 Portable EEG Machine
Nihon Kohden Neurofax EEG-1200 EEG/PSG System
 

Date Posted:
7/5/2018 8:20:40 PM

Question

Please list the ingredients of the roll on. Thank you!

Answer

Aluminum chloride hydroxide (Al2Cl(OH)5) 10% - 25% 

Date Posted:
7/5/2018 11:44:47 AM

Question

Hi!Let me know lead time after payment.Can i get my order within one month.Thank you,

Answer

Our customer service representative will be in contact with you to request additional information. 

Date Posted:
7/5/2018 7:57:00 AM

Question

Do you have calibration certificates for this cell counter

Answer

Good morning Mr. Powell, 

We do have calibration certificates available but will need some additional information from you to get that out to you. Please provide the serial number on your counter. Please send the information to Christa@msec.co. Once we have that information I will be sending you an additional email with the certificate requested.

Date Posted:
7/2/2018 7:59:38 AM