Ask The Pros:

Question

What is the amperage for this product

Answer

Dear Sara:

Thank you for your inquiry.  This unit requires 7.4 amps to operate.  A formal quote and a product brochure will be sent to you in a separate email.  

Date Posted:
3/19/2018 2:17:22 PM

Question

Hello! We have 5 podiatric whirlpools. We'd like to sell them. Do you buy whirlpools from Dr's offices? Please let me know. Thank you!

Answer

Dear Ilona:

Thank you for your inquiry.  We dont sell used hydrotherapy tubs.  You may wish to place them on dotmed.com for sale.  

Date Posted:
3/19/2018 12:59:27 PM

Question

Please send me an email message that I can reply to as I need more than 300 characters for my questions. Thank you.

Answer

Dear Robert:

An email has been sent to you.  

Date Posted:
3/16/2018 11:03:33 AM

Question

is the backboard included

Answer

Good Afternoon Doris:

Yes, the backboard is included.  A formal quote is being emailed to you separately.  

Date Posted:
3/15/2018 2:43:17 PM

Question

How many blankets can fit in this warmer Are there specific blankets that need to be used? If so, do you sell them?

Answer

Good morning Ms. Tello, 

Thank you you’re for your inquiry. According to the manufacturer of this blanket warmer about 20-25 hospital grade sheet blankets can be warmed in this warmer at a time. There is is no specific blanket that needs to be used. The only recommendation regarding blanket type is that you use the warmer for 100% cotton of 50/50 cotton/ polyester blend blankets. They do not recommend rayon, or any other material be used with this warmer as it cannot withstand the heat. Please feel free to email me directly with any additional questions at Christa@msec.co. 

Date Posted:
3/13/2018 2:42:22 PM

Question

What type and size of blocking is required in the wall Do you have a cut sheet with dimensions to locate the blocking?

Answer

Good afternoon Mr. Alderfer, 

Thank you for your inquiry. I be looking into this for you and sending you an additional email with more information shortly. 

Date Posted:
3/12/2018 2:36:43 PM

Question

I am curious about the height dimension-- is it 47 inches with the faucet What is the height of just the cabinet portion?Can the cabinet handles come stainless as well?

Answer

Good afternoon Brittany, 

Thank you for your inquiry. The height portion of just the cabinet is 36 inches floor to countertop. Unfortunately, the handles are not available in stainless. Please feel free to email me directly at Christa@msec.co with any additional questions. 

Date Posted:
3/12/2018 1:15:41 PM

Question

Hello, Im looking for an autoclave that can perform the following conditions for evaluating the reliability of electronic components:121°C ± 2°C, 2 atm. 29psi, 100 relative humidity, up to 96hrs treatment time.Do you have such equipmentRegards,

Answer

Good afternoon Mr. Belanger, 

Thank you for your inquiry. I will consult with our specialist and send you an additional email with more information. 

Date Posted:
3/12/2018 8:02:03 AM

Question

Hello,I was wondering if this is the same body wash/shampoo that st.boniface hospital in Winnipeg, Manitoba uses. I was in the hospital for a month and I have severe acne and it all went away when I used their body wash/shampoo and I’ve been searching for it ever since.

Answer

Good Morning Haaris, 

Unfortunatuley, I am unable to confirm that information. Have you tried callign the hospital to verify if this is infact the same shampoo and body wash that they stock in their facility. 

Date Posted:
3/8/2018 2:17:22 AM

Question
Can this stair evacuation chair be used to go up/down the stairs with only one care giver to operate it? We have a non-ambulatory patient who lives on the second floor and she is looking for a safe way for her caregiver to get her up/down the stairs. A standard stair lift is not an option. Only one person is available to help her.

Answer
Thank you for your inquiry. For this particular chair, we would recommend two caregivers. We will email you single caregiver chair options in the morning.

Date Posted:
3/5/2018 5:30:04 PM

Question
I am looking to find paper for a Hewlett Packard defibrillator Code Master XL Montgomery Eye Surgery Center

Answer
Good Morning Peggy, Thank you for your inquiry. I will have a specialist take a look into your request and send you an additional email with more information.

Date Posted:
3/5/2018 8:35:25 AM

Question
Can you give me more details about the headboard lighting system with a night light, can this be on an occupancy sensor

Answer
Afternoon Bob: The initial opinion is that we should be able to integrate occupancy sensor into the overbed light. We will provide you with a definitive answer on Monday. Have a good weekend.

Date Posted:
3/1/2018 5:26:39 PM

Question
Hello - We received the stretcher. I cant figure out how to engage the automatic loading into the back of my car. Don't see a lever or anything. When I push into my bumper, it just stops and won't collapse. Any idea how to get it to go in Request please leave phone message.Thanks, Susan

Answer
Hello Ms. Reutman: Please call Gary at 713-706-4480 x 104 and he will assist you with operating instructions.

Date Posted:
2/26/2018 6:30:40 PM

Question
How noisy is this machine My dad goes hospital every 2 weeks to have the gasses monitored is this something we could do with this machine or will we still need to attend the hospital

Answer
Dear Ms. Walker: Thank you for your inquiry. Ventilators are used to assist people with a variety of breathing difficulties. These devices may assist your father, but they have to be prescribed by a medical professional. We would strongly recommend that you consult with your fathers physician before investing in any respiratory aid device.

Date Posted:
2/24/2018 6:00:51 AM

Question
Can you tell me tell me the amps for this for 120 volts and amps for 220 volts , plus is this duel voltage or do we order this 120 or 220 ? We are the general contractor for job we are not buying it , please let me know thanks

Answer
Afternoon Frank: The unit on 110/120V 50/60Hz and pulls 6.7amps and comes with a hospital grade plug NEMA 5-15P. Please let us know if you have any other questions.

Date Posted:
2/22/2018 1:57:48 PM

Question
How many hours can use And can refill the oxygen, where?

Answer
Dear Allen: Thank you for your inquiry. The longevity of an O2 tank is determined by the flow rate of the regulator. Regulators are available in free flowing or pull (on inhale) configurations. Flow rate is typically measured in liters per minute. Oxygen tanks can be refilled by a local respiratory service company. Those can be found online by searching for respiratory supplies within your local zip code.

Date Posted:
2/18/2018 7:17:43 PM

Question
What is the error rating for this spirometer

Answer
Dear Mr. Hill: Thank you for your inquiry. The product you are inquiring about is no longer available. Please follow this link or copy it into your browser to see our current selection of manual spirometers. https://www.medical-supplies-equipment-company.com/product/handheld-manual-spirometers_2491.htm

Date Posted:
2/13/2018 10:20:32 AM

Question
Hi, I am interested in purchasing the above manikin. Please can you tell me if you also sell the associated equipment, in particular tracheostomy kit, nasogastric tube and gastrostomy button.Kind regards,Vanessa

Answer
Dear Vanessa: Thank you for your inquiry. We do offer the associated equipment as well as the manikin. If you would like to provide us with the desired quantities for each item as well as the shipping address, we will be happy to provide you with a quote. We will look forward to hearing from you.

Date Posted:
2/13/2018 9:52:49 AM

Question
I have a FIM Energizer, model G-3 with 2 heads. I need the black plates for each head. Do you carry those and what would be the cost On the machine is says that YUHE Medical Devices Co. Limited manufactured the machine.

Answer
Afternoon Mrs. Schmitt, Thank you for your inquiry. Upon further review , I discovered that item #701YPUMM has been discontinued. The original Manufacture was listed as United Pacific Company. Unfortunately , I have been unable to get a hold of someone to get any additional information about the black plates you are looking to replace. I will however, continue to look for some additional information and be in contact. Please fee free to email me directly with any additional questions at Christa@msec.co Thank you.

Date Posted:
2/10/2018 6:49:55 AM

Question
Can you charge concentrator while using it

Answer
Good afternoon Connie, Thank you for your inquiry. You are able to use this portable unit while it is charging. Should you have any additional questions please feel free to contact our customer support specialist at Christa@msec.co.

Date Posted:
2/9/2018 9:51:42 AM