Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Hi:I have purchased Exam table paper from your company for my spa for a few years.I love the quality of the paper and it is at a good price. We are starting a wholesale waxing company to the trade only and would like to carry your Exam table paper in various sizes to re-sell to our customers. Is there a deeper discount available for a wholesaler?? Thank you. Luisa Dossi

Answer

 contacted customer, providing step pricing via email

CV 6/25

Date Posted:
6/25/2009 12:15:24 PM

Question
I have a consumer who is 700 lbs. and needs a bariatric hospital bed. Is there a specific brand or type I should be looking for?

Answer
called customer to get more information. lmovm CV 6/25/2009
 

Date Posted:
6/25/2009 10:53:56 AM

Question
What kind of cushion would you recommend for a para who lives on his sailboat and spends sometimes 10 hours a day sitting at the helm, moving around the cockpit and sometimes going on deck?

Answer

These are the two most advaced designs of wheelchair cushions which should work equally well for your needs.

Multi-Layered Pressure Reducing Visco Memory Foam Wheelchair Cushion with Gel

First Position Titanium Advanced Comfort Pressure Reducing Wheelchair Cushions (comes in different sizes)

Date Posted:
6/25/2009 1:22:58 AM

Question
My dad is in a wheel chair and I want to bring him home but I can't lift him he is in a nusing home now but when he is with me I want to be able to send him to the bathroom and bath the piece that is placed in the chair and bed the peice attached to the machine but I don't see it online

Answer

It appears you are referring to a Patient Lifts.  Please let us know if we can be of further assistance.  Please contact us toll free at 877-706-4480 for more info.

Date Posted:
6/24/2009 12:48:27 PM

Question
Please provide me with the details of manufacturer and country of origin of the following item: Adult CPR Manikin with Light ControllerItem# 65544WA3BS

Answer
6/24/2009 9:48:23 AM
 

Date Posted:
6/24/2009 9:47:14 AM

Question
Please: I am interesting to buy a unit like this, but not made in China, ¿Is it made in China? ¿Where it is made?Portable Dental Delivery Unit with Compressor ProCare I 110 VThanks.

Answer
6/24/2009 1:36:37 AM
 

Date Posted:
6/24/2009 12:24:08 AM

Question
What is the average or range weight of the bed itself?

Answer

Jackie,

This Bariatric Hospital Bed has a tested weight capacity of 1,000 pounds.  The bed itself weighs roughly 389lbs without mattress.

Date Posted:
6/23/2009 4:09:52 PM

Question
I am looking for some cotton tipped gyn swabs. They look like q tips only longer 10-12 inches with a larger cotton tipped head.

Answer

 Dear Mary,

Thank you for the inquiry, unfortunately the longest we carry are 6 inches.

http://www.medical-supplies-equipment-company.com/SP/PPF/Param/133596_0_1_0/Products.asp

Respectfully,

MSEC

Date Posted:
6/23/2009 3:39:13 PM

Question
I want to purchase brightly colored disposable scrubs for the psych patients held in the ED. i need something highly visible. Can you help? Thanks, Theresa

Answer

 Theresa,

Thank you for the inquiry. I just got off the phone with our warehouse and we only carry the following colors in the disposable scrubs:

1) White

2) Ciel Blue

3) Navy Blue

4) Teal

We are sorry for the inconvenience.

Respectfully,

MSEC

Date Posted:
6/23/2009 2:10:29 PM

Question
I am looking for a used Pulmonetic LTV 1000 Ventilator . If you have one , please email me at aaycock@rose.net with your price. This is for private home use. Thank You Ann

Answer

Ann,

The current price on the LTV 1000 Ventilator is $9,550.  If you would like an estimate on shipping charges, please contact me via your preferred method and reference quotation number 903633.  Note this is a refurbished unit, we do not have any new LTV 1000 Vents.

Respectfully,

Brittany Steffen-Smith
Sales Representative
1-877-706-4480 ext 106
brittany@msecompany.net 

Date Posted:
6/23/2009 12:53:53 PM

Question
Dear Sirs, We are introducing our self as a manufacturer-cum exporter of Surgical Instruments,Scissors, Dental instruments & Beauty Instruments if you are interested in our products please visit our website for our co-operation, our web sit address. www.euroimran.com Please feel free to contact us for any further Information. Thanks and Best Regards Muhammad Imran Euro InstrumentsSialkot, PakistanTel/Fax: 0092 52 4295690E-mail: info@euroimran.comWeb: www.euroimran.com

Answer
 do not have a distributor in US

Date Posted:
6/23/2009 9:08:07 AM

Question
Dear Sir,We are keen on the pressure mattress therefore please advise do you have any distributor in Singapore that we can work on the enquiry. Thanks for your assistanceRegardsDoris

Answer

 Dear Doris,

Unfortunately we do not have a distributor in Singapore. We do ship internationally. If you would like a quote on a certain mattress please email us at inquiry@msecompany.net with your product number and address.  We would be happy to ship it to you.

Respectfully,

MSEC

Date Posted:
6/23/2009 6:07:55 AM

Question
want to buy a derma k laser. Need ore information and price please

Answer
6/23/2009 3:17:44 PM

Yadun,

Thank you for your inquiry. Please see below for additional information regarding our Derma K Erbium Laser:

Manufacturer warranty: 30 day parts & labor.

If you have any addtional questions or ready to place this order, please email me at kgilbert@msecompany.net or give me a call 1-877-706-4480 x 108.

Price: $20,250.00

Date Posted:
6/23/2009 5:45:18 AM

Question
Are there sheets that fit this kind of matttress?

Answer

Kay,

Our Contour Bed Sheets are 36 x 80 x 9 and will accommodate mattresses up to this size comfortably.

Date Posted:
6/22/2009 9:14:52 PM

Question
Does the seat swivel,if not,do the arm rest's lift up so I can sit from side and swing my legs in.I have multiple sclerosis and have limited movement in legs.

Answer

Gary,

This scooter does allow the seat to be rotated 360° and locked at any 45° angle.  The armrests also flip up by pulling up the end of the rest.

Date Posted:
6/22/2009 7:21:16 PM

Question
Hello- never done cupping before but did some research online and it looks very easy. Have you done this before?IS this a good starter set?thanks for your time-Heidi

Answer
 It is fairly easy.  This is an old remedy. My mother used to do this to us when we were kids.  As I recall, it worked pretty well, but your back looks like a leopard skin afterwards from the suction.  The effect only last for a little bit.

Date Posted:
6/22/2009 12:50:54 PM

Question
Do your wall cabinets come with side pieces to fill in gaps?

Answer

 Dear Mr. Ladowski:

Could you please rephrase your question.  It is not clear what you are asking.  Some of the wall cabinets can be custom made to customer specs.  Please contact us to discuss the options and your needs.

Date Posted:
6/22/2009 10:58:57 AM

Question
Received invoice # 122418 however todate we have not received item # 187318TNS. Can you please give us the status of this item. Invoice will not be paid until product is recieved.

Answer

Dear Ms. Fawcett:

Thank you for the inquiry. The case was shipped on the 8th via UPS, tracking number: 1ZA3275V1254081975.  If you have additional questions, please call me at 1-877-706-4480 x 107.

Respectfully,

Christina Villa, MSEC SALES

Date Posted:
6/22/2009 8:34:41 AM

Question
could you please advise me if you have a blue plastic covered sheet not full size of bed but to fit under you for incontinence. It fits the full width of the bed but not the full length. Thank you for your assistance.

Answer

Dear Customer,

Thank you so much for contacting us.  We exactly what you are looking for. The only difference is the color.

http://www.medical-supplies-equipment-company.com/product/ppf/id/5213/new_prod_full.asp

Respectfully,

MSEC
 

Date Posted:
6/22/2009 8:16:54 AM

Question
I've been in communication with your company about ordering supplies fro 2 patients in Okinawa. Can you give me quote for a nebulizer and Ileostomy supplies. Ileostomy supplies - Waffers 57 mm box of 10 times 10 boxes and Ileostomy bags 57 mm box of 10 times 10 boxes. Thank you.

Answer

Dear Melody,

Thank you for the inquiry.  I need additional information for your request.  I need to know the sizes needed, brand name specific?  What type of nebulizer? portable? small or large?

Please provide more specifications.

Respectfully,

MSEC
 

Date Posted:
6/21/2009 7:44:26 PM

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