Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
DO YOU KNOW WHERE WE CAN BUY A REPLACEMENT CABLE FOR THE INSIDEFREQUENCY CHANNEL? WE HAVE HAD THE LSI SYSTEM IV FOR YEARS BUT IT IS NOWIN NEEED OF REPAIR. THE COMPANY WEBOUGHT IT FROM HAS GONE OUT OF BUSINESS.WE KNOW WHAT IS WRONG, WE JUST NEED THEPART.

Answer

Terry,

Unfortunately, this item has been discontinued by the manufacturer and is inactive on our website.  You may be able to contact the manufacturer directly to see if parts are available.  Their contact information is below:

LSI International
1-800-832-0053

I apologize we could not be of more assistance.  Thank you for your inquiry.

Date Posted:
3/18/2009 6:06:07 PM

Question
Do you have: REF HC325S ;humidivication chamber by Fisher&Paykel??

Answer

Dear Mr. Lee,

Thank you for the inquiry. We do not have this item number on our website, but we do carry it.  The item number is #HC325S and the price is $21.49.  It would take 3-4 business days to deliver. If you would like to purchase, please call us and we can place this special order item. Our phone number is 1-877-706-4480 x 107 (christina).

Respectfully,

MSEC
 

Date Posted:
3/18/2009 5:34:06 PM

Question
can you state in writing that this chair meets Cal Fire code 133

Answer
I emailed chip. CV 03/18/2009
 

Date Posted:
3/18/2009 4:44:28 PM

Question
Could you recommend the best portable electric nebulizer for an adult user? It must be easy to use and clean.thank you. Nedra

Answer

 Dear Ms. Gusenburg:

Please consider one of the following nebilizers:

 

Date Posted:
3/18/2009 4:12:31 PM

Question
I need to know if you have any representative company here in Dominican Republic .

Answer

 Dear Wilfredo:

We do not have any representation in Dominican Republic.

Date Posted:
3/18/2009 3:11:14 PM

Question
I am not clear on the pricing. I am looking for 4/pack towels. What is the per case price, and how many packs are contained in a case?

Answer

Terry,

These towels are sold 4/pack with a total of 20 packs to a case.  The current price per case is $71.32/case.  Please let us know if you have any additional questions. Thank you!

Date Posted:
3/18/2009 2:57:46 PM

Question
are there any clinical guidelines that support use of pronex cerv traction? Are there any studies that show efficacy of pronex?Thanks

Answer

 Dear Terri:

Unfortunately, we do not have access to any studies/ white papers about the bebefits of using a pronex system. 

Date Posted:
3/18/2009 1:55:25 PM

Question
how much does this item weighthow much weight can it supportwhat is price for multiple items

Answer

Dear Leslie,

Thank you for the inquiry.  The item #510701SDMMD weighs 23lbs.  It can hold up to 50 lbs. If you need anything else, just let us know.

Respectfully,

MSEC
 

Date Posted:
3/17/2009 11:28:27 AM

Question
I need this can a Red biohazard container with a top /7gal can not fine ?Item # 1277UMF 30 wall Cabinet price ?Item # 00-622103-V1AWSAND price ?

Answer
3/17/2009 10:48:06 AM
 

Date Posted:
3/17/2009 9:58:21 AM

Question
Does this chair have adjustable height?

Answer

Dear Gary,

Thank you for the inquiry. The seat height is adjustable from 14 in. to 19 in.  I hope this helps.

Respectfully,

MSEC
  

Date Posted:
3/17/2009 9:23:22 AM

Question
Please tell me the dimensions.

Answer

Jance,

The dimensions of the back huggar is 13in x 14in x 4 1/2in and it only weighs 1 lb & 8 oz.

MSEC 

Date Posted:
3/17/2009 12:13:27 AM

Question
Can i take this stretcher apart? in the photo it looks like you can split the stretcher in half, if so do you have the dimension on the? I need to see if this will fit in a trunk before ordering.ThanksPeter

Answer

Peter,

The Confined Space Basket Stretcher does not break apart.  Listed below are options for our break apart and break away stretchers:

Break-Away Basket Stretcher

Break-Away Plastic Splint Stretcher

Aluminum Break-Apart Stretcher

Break-Apart Pole Stretcher

Flat Break-Away Stretcher

Date Posted:
3/16/2009 3:38:27 PM

Question
1) Do you ship to Canada (Calgary Alberta)? 2)All the participants in our study are pregnant woman. Will the standard chair by comfortable for them or would I need an extra wide chair?

Answer

We do ship to Canada.  We would recommend an extra-wide chair for your study.  Please select the Blood Draw & Phlebotomy Chair you would be interested in and provide us with your shipping address and we will be happy to provide you with a turn-key quote.

Date Posted:
3/16/2009 1:51:17 PM

Question
can this item be purcased locally Ie cambridge ma

Answer

 Dear Mr. Raulinatis:

This is a commonly availble product.  There are certain to be retailers in your area who carry this product.  Unfortunately, we are not aware of any.  You may wish to look in the local Yellow pages under medical supplies or durable medical equipment.  Shipping from MSEC would take 2-3 days for delivery.

Date Posted:
3/16/2009 12:45:13 PM

Question
Please take a look at my website http://www.safetymattresstopper.com to see if you could possibly add my product to you lineup. If you are interested, please cantact me via my email address and I will call to discuss the details. Sincerely,Jon HovlandCustomer Service Safety Mattress Topper, LLC

Answer
 gg

Date Posted:
3/16/2009 12:39:06 PM

Question
Is Exuderm Odor Shield safe for neonates?

Answer

Dear Joy,

Thank you for the inquiry.  We just were informed by the manufacturer that it has never been tested on them so we have no documentation either way.  We are truly sorry for the inconvenience.

Respectfully,

MSEC

Date Posted:
3/16/2009 12:18:53 PM

Question
my daughter was prescribed the nebulizer because she gets bronchilitis very often and the thing is that the only way i can manage to pay for it is with her medicade it is amerigroup do you accept that type of medicade.

Answer

 Dear Maria:

Unfortunately, we do not accept Medicaid. 

Date Posted:
3/15/2009 10:40:38 PM

Question
i have hypnea/sleep apnea. i cant afford a regular c-pap machine.can i make a nebulizer using nasal hose.

Answer

 Dear Ms. Bavaro:

We would strongly recommend against using a nebulizer as a substitute for a C-PAP machine.  Are you eligable for Medicaid coverage?  Do you have medical insurance?  If so, please contact those organizations for assistance with CPAP purchase.

Date Posted:
3/15/2009 10:14:29 PM

Question
Iam interested in purchasing a purchasing a replacement charger for my Pride Mobility Jazzy 1127 powerchair.Thank you.Lawrence Forde

Answer

 Dear Mr. Forde:

Please click here to find a provider in your local area  http://www.pridemobility.com/dealer_locator/Default.asp

 

Date Posted:
3/15/2009 5:50:09 PM

Question
I have a Nellcor Oximax N-600.The oximeter probe is DS-100A.I this diposable sensor match or fit to the connectorwhich have 9 pin type?

Answer


 Dear KEIICHIRO KATSUMOTO,

Thank you for the inquiry.

You will need to use the following disposables ( Non Oxi Max will not work )
 
Max A's
Max P's
Max I's
Max N'a
Max R's
 
So, in answering your question, yes, MAX-A is okay to use for your unit.
 
Respectfully,
MSEC

Date Posted:
3/15/2009 9:20:17 AM

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