Ask The Pros:

Question
Using Reliamed 6x8 transparent thin film dressing. Very difficult to apply as the film adheres to backing.Looking for alternative.

Answer
looking into this....dont know

Date Posted:
1/20/2009 2:48:07 PM

Question
Hello!I am trying to order some scrubs but i have no idea what sizes to choose. I am a 34B and my waist is a 27. I can usually run betwwena 4 and 6 depending on the maker. Any suggestions???

Answer

Dear Amanda,

Thank you for the inquiry. If you are a size 4 or 6, you should order Small.  Size 0-2 are XS, 4-6 is S and 8-10 is Medium.

Respectfully,

MSEC

Date Posted:
1/20/2009 12:00:26 PM

Question
I need a bunch of lockable drug cabinets. They don't need to be very big, but they have to be securable, do you have anything that matches this?

Answer
emailed customer.

Date Posted:
1/20/2009 10:44:56 AM

Question
please quote us for bird 8400 sti with std accessories.Thank youRegardsSTEVENHEALTHCARE DIVISION

Answer
quoted, CV

Date Posted:
1/20/2009 4:58:18 AM

Question
I have osteoarthritis in my neck, pinched nerves and inflammation. I am in chronic pain, which gets worse during the night. I have tried a McKenzie Roll pillow which made the pain worse. Any suggestions for either a pillow or cervical brace at night?thank you,Judy

Answer

Thank you for your inquiry.  In order for us to be able to recommend a cervical pillow, it would be helpful if you could tell a bit about yourself.  How do you prefer to sleep; on your back, side, stomach.  Also, please let us know your height, weight and age. 

Date Posted:
1/19/2009 8:14:22 PM

Question
Which color has the least resistance for a patient in therapy

Answer
customer called, we helped over phone BES

Date Posted:
1/19/2009 2:31:33 PM

Question
perfer a phonecall. what are the measurements on the seat? for item #0423IFTGS

Answer
Heavy-Duty Extra Large Commode is 28in wide x 20in deep and width between arms is 24in. 

Date Posted:
1/19/2009 1:26:27 PM

Question
What is unscrewed to load the lancet? Please describe in detail how it is loaded, how is the safety tip on the lancet itself removed?

Answer

Summer,

Please see the Auto-Lancet Instructions for information regarding the loading and disposing of lancets.  Thank you for your inquiry.

Respectfully,

MSEC

Date Posted:
1/19/2009 10:26:08 AM

Question
My girlfriend is allergic to strawberries, rash constrictive throat etc...But....She doesn't have to eat them to have the allergy set off.She only has to be in the vacinity of a cut (not whole) strawberry for a reaction to begin. She is also an asthmatic.Have you every heard of this happening before, as it seems a reaction can occur over several metres not just with contact. Is there any cure or medical treatment available? Due to the reaction being airborn it is hard to avoid being in a situation where a reaction won't occur (eg. resturants).I hope you can give me some answers.Regards Luke

Answer

Dear Luke:

Please consult with a physician regarding your girlfriends condition.

Date Posted:
1/19/2009 5:24:35 AM

Question
When the 840 is in neonatal mode can it be put in stand-by and if so, how do you put the vent in stand-by mode. Is it a special feature added to the vents or do all 840's have this function?

Answer
checking with jeff. cv

Date Posted:
1/19/2009 3:19:00 AM

Question
I placed my order on 2009-01-16, with a Confirmation #120470. I wonder why I haven't received any information about shipping. Usually I will get a shipping tracking # soon after I received my confirmation email.Looking forward you reply

Answer

Date Posted:
1/19/2009 12:01:44 AM

Question
i have a prescription for a tens unit for my knee, however i need to know do you accept insurance like blue cross blue shield

Answer

Dear Nikita:

We do not accept insurance coverage at this time.  We will be happy to provide you with all supporting information so that you can file a claim directly.  If you would like to place an order with us, please fax your Rx to 713-706-4161.

Date Posted:
1/18/2009 4:09:44 PM

Question
i am looking for info on replacement buckets for a bariatric drop arm commode item #005mtuf

Answer

Donna,

The Replacement Bucket for the bariatric commode is sold 6/case and ships within 24 hours.

Respectfully,

MSEC

Date Posted:
1/17/2009 5:13:45 PM

Question
Is this the same as an aural thermometer?

Answer
Aural thermometer refers to Ear Thermometer

Date Posted:
1/17/2009 1:19:32 PM

Question
We are looking for a reasonable washable cloth gown that has a water impermeable waist area for our endoscopy unit. We would like to professionally laundry them instead of using throw away gowns that cost alot, after each case. Any help would be appreciated. Diana

Answer

Dear Diana,

Thank you for the inquiry. We have several gowns to choose from however, none fit the specifications of having a water impermeable waist area for the endoscopy unit.

Respectfully,

MSEC

Date Posted:
1/17/2009 11:13:01 AM

Question
Would you deliver to Malang (east-java) - Indonesia only 5 pcs order

Answer

We can ship anywhere in the world.  However, for international orders the only acceptable method of payment is bank wire transfer.  Typical wire transfer fees are $40 USD and shipping to Malang would be $120 USD.  Please email us if you would like to proceed.

Date Posted:
1/16/2009 9:57:21 PM

Question
how wide is this seat and how tall is it?Thank you.

Answer

Dear Tina,

Thank you for the inquiry. The seat width is 20 inches. The height is 5 inches.

Respectfully,

MSEC

Date Posted:
1/16/2009 11:32:41 AM

Question
How wide is this seat?How tall is it?thanks!Are the arms removable?

Answer

Dear Tina,

Thank you for the inquiry.  The overall dimensions is 14 inches x 17 inches. The arms are NOT removable.

Respectfully,

MSEC

Date Posted:
1/16/2009 11:30:40 AM

Question
Would you please give me the overall width of these wheel chairs. Do I need 4ft doors to accomodate bariactric patients now and in the future? Thanks.

Answer

The overall width of Excel Extra-Wide 22in Seat Wheelchairs  is 30 inches.  As a general rule; take the width of the seat and add on 4 inches on each side.  So, 22 inch seat wheelchair would be approximately 30 inches wide. 

Date Posted:
1/15/2009 4:48:47 PM

Question
Where can I purchase a Valvulotome s and 2.5 here in Houston.

Answer

Dear Rosa:

We do not carry valvulotomes at this time. 

Date Posted:
1/15/2009 2:57:59 PM