Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Does this chair go to almost a standing position? Would it be suitable to sleep? My mom is coming out of rehab and needs a good reclining chair to sleep and bring her all the way down so she can get up. She refuses to sleep in her bed and was sleeping on a couch before having a back fracture.

Answer

Dear Veronica,

Thank you for the inquiry. Yes, the chair goes almost to a standing position.  Many patients do sleep in their chairs.  Make sure you order the soft cloth instead of the vinyl covering.

Respectfully,

MSEC

Date Posted:
1/13/2009 11:01:43 AM

Question
I take treatments 4 times a day of duoneb, can this be pluged in at someone else's house, used in the car, and used with the batteries?If it can will you tell me the total cost with tax and shipping so I can send a money order (where to whom)to get one of these as soon as possible? Thank You,

Answer

Your total for Compact Compressor Portable Nebulizer including shipping will be $385.79. There is no sales tax unless you are a Texas resident.  However, we do not accept money orders.  You can pay by check, credit card or paypal.  Please note that out-of-state checks may take up to 7 days to clear.  All checks must clear prior to order shipment. 

Date Posted:
1/12/2009 4:21:59 PM

Question
I need to know the power requirements for this whirlpool tub. I would assume that it is a 120V device, but what is the amperage rating of this device? I'm working at an engineering firm and we're putting together the electrical system for a school who is looking at this whirlpool tub. Thanks.

Answer

110 Gallon Stationary Sports Hydrotherapy Whirlpool Tub is equipped with 1/2 HP and requires 115Volts/ 60 Hz, 8 amps, 3 pole GFI Receptacle.

Date Posted:
1/12/2009 3:25:32 PM

Question
Backrest, Manually Adjustable item # 60HSM, .. is it a complete bed? and what is the measurement

Answer
This is just a backrest for an exam table.  What product are you looking for, beds or exam tables?

Date Posted:
1/12/2009 2:06:51 PM

Question
I need to order two of these for a female shoe size nine and one half. (9 1/2) What size should I order? Thank you.Del Pfranger

Answer
gilbert just talked to them. 

Date Posted:
1/12/2009 12:52:51 PM

Question
what is the weight limit for the the child crib

Answer

The weight capacity for Kilmer Hospital Child Crib item LC2891ENKM is 250lbs.  Please contact us at 877-706-4480 for any other questions. 

Date Posted:
1/12/2009 7:21:04 AM

Question
I am looking at a standard finger/ear sensor probe to be used to acquire signals to be sent to a PC software for a university research project. I would be grateful if I can be informed of any such sensors that are avaialble

Answer

Dear Jaspal:

Thank you for your inquiry.  However, we do not have knowledge of these types of finger probes.  Good luck with your research.

Date Posted:
1/12/2009 6:19:59 AM

Question
my wheelchair is cutting into the door frames. are there any without those large screws on the small front wheels?

Answer

Dear Sam:

It would be beneficial if you could tell us the dimensions of your current wheelchair as well as you height and weight.  Once we know that information we will try to recommend an alternate chair for you.

 

Date Posted:
1/11/2009 10:59:22 PM

Question
I never received an email showing the shipping and handling costs for order #1197114. I have to have that to file my visa purchase in our corp. system. Please email to me. Thnx

Answer

Dear Ms. Dunks:

Thank you for your order.  An invoice with S/H has been emailed to you.  Please let us know if you would like that info faxed as well. 

Date Posted:
1/11/2009 7:49:31 PM

Question
Hi, I'm looking for backless stools with weight capacities of at least 300 pounds. Do you have any?Thanks!

Answer

Dear Rich,

Thank you for the inquiry, however the item number you selected only has a weight capacity of 250 lbs. I am looking for some. I will let you know today. Please let me know if you have any other questions:  christina@msecompany.net

Respectfully,

MSEC

Date Posted:
1/10/2009 10:33:23 AM

Question
I want to promote granulation and hydration. What is the best gel on the market to apply to the dorsum of the hand that has a full thickness avulsion of skin over the MCP joints with exposed tendons.

Answer

Dear Dr. Florman:

Thank you for your inquiry.  Unfortunately, we do not possess any case studies which will offer any suggestions to your request. 

Date Posted:
1/9/2009 7:13:57 PM

Question
Arch pain/discomfort limits the amount of cardio exercise I can do. There's also some heel discomfort. Please recommend a product that first, gives GREAT arch support that relieves this problem, and second, also helps the heel. Thank you, Pamela

Answer

Dear Pamela:

You may have a problem finding an off-the-shelf product which will aid you with your ills.  Your best choice maybe to see a orthopedics doctor and have the heal support custom made for you. 

Date Posted:
1/9/2009 6:23:19 PM

Question
Is this screen made out of vinyl?

Answer

Dear Lisa,

Thank you for the inquiry. The screens are made of vinyl. If you would like to place an order. Please call us at 1-877-709-4480. Thank you.

Respectfully,

MSEC

Date Posted:
1/9/2009 4:05:47 PM

Question
What does display counter height mean? I want a top cabinet above the counter top. Is that what this is?

Answer

Display Counter Height Cabinets refer to those products which can go underneath a table/counter top or be placed on top of a counter top/ table.  We also offer a wide selection of Wall Mounted Cabinets.  For more choices you can also browse our entire selection of Medical Storage Cabinets

Date Posted:
1/9/2009 11:30:51 AM

Question
Does this unit have changable foot straps? Possibly to help keep feet on better, for example if an extremity is non functional.

Answer

Dear Paula:

If you require a solid attachement to the peddle, we would recommend using a velcro strap for additional support.  Velcro straps would be available in places such as Walmart, Target and Lowes.

Date Posted:
1/8/2009 6:08:17 PM

Question
Hi,is it appropiate for 6 months baby and to put into a saline solution?

Answer

Dear Galia:

The item is designed for pediatric applications, but for all children under 2 years of age, it is recommended that you confirm with your pediatrician before use.

Date Posted:
1/8/2009 2:20:27 PM

Question
I am an acupuncturist, working with an ob-gyn doctor. We are trying to figure out how to convert the table to one that can be used for acupuncture. Do you have, or know of any, additions that can be made to an ob-gyn table?thank you.

Answer

Unfortunately, we can not assist you with your objective due to the potential liability issues.  Instead of converting a perfectly good OB/GYN table, you may wish to consider using a Portable Massage Table instead.

Date Posted:
1/7/2009 6:54:21 PM

Question
My grandfather is entering the final stage of alzhaimer`s. I was told by the doctor, that practically, the patient would be confined to stay in bed. So i am looking for a suitable mattress for this final stage, i would like to prevent bed sores as much as possible. Hope you can help me out.

Answer

The low air pressure mattress is an effective tool for minimizing bed sores and adding to patient comfort.  Bed sores result from poor blood circulation caused by an individuals body being in constant contact with a firm object such as a foam mattress.  Low air pressume mattress systems are designed to improve circulation. As air in the mattress flows from an area of high to low pressure, it forces the blood to flow in the opposite direction, stimulating circulation and reducing beds sores and discomfort.  Please contact our office at 877-706-4480 and we will be happy to help you to select the best options to make your grandfather as comfortable as possible.

Date Posted:
1/7/2009 6:18:47 PM

Question
The material that encases the heating device, is it made of a canvas/fabric material, or is it plastic?

Answer

Dear David,

Thank you for the inquiry, however, this item has been discontinued by the manufacturer. We just updated the website. We are truly sorry for the inconvenience. Are there any others you were interested in?

Respectfully,

MSEC

Date Posted:
1/7/2009 6:01:12 PM

Question
In the hospital I saw wall mounted hand cleaning dispensers with water free cleaning solutions. They were everywhere. I'd like to get them for our offices.

Answer

We do carry Wall Mounted Soap Dispensers. The EZ Foam system offers a clean, contemporary dispenser with a unique push pad that dispenses .75mL of rich foam per push versus 1.5mL per push with most bag-in-box systems. This provides twice the number of hand washings! In addition to the dynamic design, we offer three different formulas, all of which produce thick, rich foam: Luxury Hand Soap, with a pleasant tropical scent, is perfect for general applications; Foaming Hair and Body Shampoo with fragrance and light conditioning; and Antibacterial Hand Soap with spring citrus fragrance. All formulations include aloe vera and vitamin E.

Date Posted:
1/7/2009 4:52:17 PM

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