Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

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Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
What is the width of this collar at the chin, and what is the circumference (foam end to end). How long is the velcro closure strap?Thank you.AnnBrant

Answer

Dear Ann,

Thank you for the inquiry.

  • Narrow Sizes: Small (14" x 2.5"), Medium (14.75" x 3"), Large (15.75" x 3.25" ), X-Large (16.5" x 3.5").
  • Wide Sizes: Small (14" x 3"), Medium (14.75" x 3.5"), Large (15.75" x 4"), X-Large (16.5" x 4").
  • The Velcro Strap is 8 inches long.

    Respectfully,

    MSEC

    Date Posted:
    11/18/2008 6:55:01 PM

    Question
    We are looking for a retail store where we are able to try on an abdominal binder. My husband has a very large hernia and he has been looking for a binder that can be worn all the time. Many of the ones he has tried on do not cover the entire hernia and that is evident when he is wearing clothes.

    Answer

    Dear Ms. Schiffman:

    If you are looking for a retail store in your area, you may wish to consult in the local yellow pages under durable medical equipment or medical supplies.  All of our selection of abdominal binders is available online and can be delivered to your door within 4-5 business days.

    Date Posted:
    11/18/2008 6:12:00 PM

    Question
    What is seat to floor hieght on this w/c? I am looking for a 24 inch seat width with a 15 inch floor seat. Do you have anything that may accomidate?

    Answer

    emailed customer wheelchair

    26 inch seat and 17.5 inches from floor

    Date Posted:
    11/18/2008 4:38:01 PM

    Question
    How long is the warranty? Is this refurbished or after market? Thanks

    Answer

    Dear Pamela,

    The warranty is for one year. This is a new compatiable sensor.

    Respectfully,

    MSEC

    Date Posted:
    11/18/2008 3:57:42 PM

    Question
    Attention:I'm seeking information about possible transport stretcher to transfer patientfrom our ECMO Unit to diagnostic areas of the hospital. Max (73L X 23W).

    Answer
    call customer, lmovm.

    Date Posted:
    11/18/2008 2:53:33 PM

    Question
    Do they make a lot of noise when put on or worn? I am going to a sleepover next week, and will have to put one on in the middle of the night whilst in bed. And don not want anyone to hear me. And if it does make noise, what can I do to muffle it?Also, how much can be smelt?Thanks!

    Answer

    Dear Franky:

    These products are made from soft cotton/ poly blend that would sound no louder then regular cotton underwear.  Putting these under under the blanket will certainly muffle any noises.  I hope this knowledge gives you some comfort.

    Date Posted:
    11/18/2008 2:49:59 PM

    Question
    Injection cap, Ref. UG- 14703.Hi I want to know if you have this product: ARROW User gard, Intermittent Injection cap, Ref. UG- 14703. If so...please tell me how can i buy it from you. Thank you Karin Luengas

    Answer

    Dear Karin,

    We thank you for the inquiry, however we do not carry the Injection cap, Ref UG-14703. We do have the following:

    DISPOSABLE INJECTION CAP, LATEX FREE by Braun and
    INJECTION CAP FOR HICKMAN CATHETER 50 PER BOX

    Respectfully,

    MSEC

    Date Posted:
    11/17/2008 8:33:23 PM

    Question
    Do you have or can you make a dust cover for a davinci robot, 3pc: the robot, the console, and the video monitor?

    Answer

    Dear Kelly:

    Unfortunately, your request is outside of our area of expertise.

    Date Posted:
    11/17/2008 7:48:50 PM

    Question
    I have been seeing my doctor for degenerated disc and pinched sciatic problems. I started physical therapy too. I have been chiropracting and they use the electrode therapy when I go in for an adjustment. I am interested in purchasin my own Digital Tens unit, electrode pads and lead wires. Will these be covered by my insurance. I have BC/BS of MN. And I have met my deductable for the year and am nearly at the maximum out of pocket expense as well for the year. But regarless, I am interested in what my insurance will cover. I will be asking my doctor for the prescription in the next few days. I will call you by phone when I have the prescription.Thank you.Helen Al Said

    Answer

    Dear Helen,

    Thank you for the information, but unfortunately we do not accept any insurance as a form of payment.  We accept cash, credit cards and purchase orders from Hospitals and government entities.

    Respectfully,

    MSEC

    Date Posted:
    11/17/2008 11:39:20 AM

    Question
    I am currently in a senior design group at IPFW using the MAX-A disposible Oximeter. I would like to request a Detailed Data sheet for the consideration of purchasing this product. Any help would be appreciated.Best Regards,Christopher Nord

    Answer

    Dear Christopher:

    The information you are requesting maybe available from the manufacturer.  Please contact technical support at www.Nellcor.com.

    Date Posted:
    11/17/2008 9:52:27 AM

    Question
    Can you please advise where in Canada I can go to get the following cabinets.1ea - #2417UMF1ea - #00-274263-V4ATSAND1ea - #5617UMF.Please advise on this matter asap.

    Bren-Kir Industrial Supplies
    15 Glencoe Drive
    Donovan's Industrial Park
    Mount Pearl,Nl.A1N 4S4
    ATTN:Ed.Kelly

    Answer

    Dear Mr. Kelly:

    We can and regularly do ship these products to Canada.  If you would like to provide us with a shipping address along with whether or not you have a loading dock and require inside delivery, we will be happy to provide you with the turn-key quote.  Looking forward to hearing from you.

    Date Posted:
    11/17/2008 8:13:58 AM

    Question
    can this nebulizer be use for a new born?

    Answer

    We would not recommend that particular model for a newborn.  Instead, you may wish to consider one of the following pediatric nebulizers:

    As always, please consult with your pediatrician to make certain that a nebulizer you select is the right one for your baby. 

    Date Posted:
    11/16/2008 1:21:41 PM

    Question
    can you state the indications, precautions, how to wear and how to remove surgical boots.

    Answer

    To our knowledge there are no special instructions or precautions related to the MP Cleanroom Calf-length Shoe Cover.  These covers go on similar to socks and are removed in the same manner.

    Date Posted:
    11/16/2008 9:45:47 AM

    Question
    Plz send me used Olympus A2130 Rigid Scope system.And Olympus 140 Rigid Scope system prices.plz send me all detail about the delivery.thank you.

    Answer

    Dear M.khalid chaudhary,

    Thank you for the inquiry. Unfortunately, we do not have one in stock. Please try contacting the Sterile MED at 1-888-252-1542.

    Respectfully,

    MSEC

    Date Posted:
    11/16/2008 8:42:19 AM

    Question
    I have a 26 size waist. Which is right in between youth and small Which size would be better for me?

    Answer

    Small size may be better suited for you given your waist.

    Date Posted:
    11/15/2008 9:35:37 PM

    Question
    My father is 85,blind due to macular degeneration and almost deaf. He is diabetic and would like to know more about a glucometer that is adaptable for the blind. Can you enlighten me with type and cost?

    Answer

    Dear Lenora,

    Thank you for the inquiry. Please take a look at the following item:

    http://www.medical-supplies-equipment-company.com/product/ppf/id/22975/new_prod_full.asp

    It is our most popular glucose meter.

    Respectfully,

    MSEC

    Date Posted:
    11/15/2008 1:42:01 PM

    Question
    when moving a person in the lift should the legs be in the open or in the closed position?

    Answer

    Dear Deb:

    Thank you for your inquiry.  During transport in a hoyer/ patient lift, the patient should keep the legs together.

    Date Posted:
    11/14/2008 9:13:35 PM

    Question
    What are the dimentions of the table?

    Answer

    Dear Ann,

    Thank you for the inquiry. The dimensions are as follows:

    Height:  31 inches

    Length:  78 inches

    Width:  30 inches

    Respectfully,

    MSEC

    Date Posted:
    11/14/2008 10:26:55 AM

    Question
    Pls. provide us the tech. data/ brochure of this fire blanket.You can have this emailed to our address at : jimmy@pticom.com or you can fax it to : 1-670-235-3802Also, pls. advise discount prices for 60 ea of this, delivered to Van Nuys,CA.Rgds,Jimmy HamJ&A EnterprisesSaipan

    Answer
    sending quote.

    Date Posted:
    11/13/2008 11:21:24 PM

    Question
    What is the total weight of this exam table and what is the adjustable range of the backrest?

    Answer

    Dear Kip,

    Thank you for the inquiry. The total weight of this exam table is 224 lbs.  The backrest adjusts up to 79 degrees.

    Respectfully,

    MSEC

    Date Posted:
    11/13/2008 3:06:21 PM

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