Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Villa Homecare is a non-medicare agency for Geriatric Care Management and Caregiver services. Presently have a client in the Hospital ICU coma status and the spouse is researching in-home equipment for transfers. Recommend a hoyer lift and hi-low bed.  I am searching for these items and cost to present the options to the client's family.

Answer

Below is a series of links to the products which your patient may wish to consider.  If you have any other questions, please call us at 877-706-4480 .

Hoyer Options

Bed Options

Mattress Options

Date Posted:
10/28/2008 3:47:45 PM

Question
Can you please tell me what shoe cover/s would be best suited to protect our home from disease being brought in on shoes. We are trying to protect against Parvo being brought in, so we want covers to put on before getting out of our vehicle that will 100% protect against transmittal from the shoes

Answer

The Polyethylene Shoe Covers or Polypropylene Shoe Covers are designed to be impervious to fluids and many airborne contaminants.  These shoe covers are used effectively in both the contaminated and the sterile environments. We however, do not have any data about the shoes effectiveness against Parvo.

 

Date Posted:
10/28/2008 11:18:30 AM

Question
Are there manufacturer's specs available for this model power table. We are currently building a medical office and the Doctor has picked this model for his suite. We are providing a floor plug as the source of power for this unit. Any diagrams and manufacturer's spec would be appreciated.

Answer

Dear Anthony,

Thank you for the inquiry.  The manufacturer told me they do not have any type of diagram to give to customers.  All they have is what we have on our website. If you need a quote for delivery and options, please let me know: christina@msecompany.net

http://www.medical-supplies-equipment-company.com/product/ppf/id/23242/new_prod_full.asp

Respectfully,

MSEC

Date Posted:
10/28/2008 7:49:13 AM

Question
please quote the folowing product similar 1Ultrasonido Terapéutico modelo: US10 Inc. Accesorios necesarios para su correcta utilización. 1.00 PzaElectro estimulador con 10 tipos de corrientes Modelo: Firing Inc. Accesorios necesarios para su correcta utilización. 1.00 PzaLaser terapéutico de 658, 808, 940 NM modelo Rainbow.Inc. Accesorios necesarios para su correcta utilización. 1.00 PzaCompresero caliente de 12 compresas modelo CC12 Inc. Accesorios necesarios para su correcta utilización. 1.00 PzaParafinero de 18 libras modelo: P18LBS Inc. Accesorios necesarios para su correcta utilización. 1.00 PzaTina de acero para cuerpo completo modelo T/C/C Inc. Accesorios necesarios para su correcta utilización. 1.00 Pza

Answer
working on a quote and translation..messy

Date Posted:
10/27/2008 7:31:55 PM

Question
My name is Gene Skalicky and I am the North American Salesand Marketing Mgr for Shekel Scales. I see you handle many lines of scales. We actually pro duce scales for some of the companies you are selling. We design and build OEM scales for many customers in the medical scales and equipment industry. Would you be interested in selling your own brand of scales? I would be happy to talk to you about developing a brand of scales for you. We can meet all world wide approvals

Answer

Dear Gene:

Thank you for your inquiry.  At this stage we are not interested in producing line of scales for MSEC.  We may be interested in selling your scales if you are set up for drop shipping.  Please contact 713-589-6059 x 104 if you are willing to pursue that venue.

Date Posted:
10/27/2008 1:14:12 PM

Question
We ordered one of these previously and have found it to work on most of our subjects. However, we have some individuals for whom this device is still too small. DO you have any other resources that we could investigate?Cheryl Cavallo PT, PhD

Answer
customer has placed order for 2 guromed bariatric cuffs. CV 10/28/2008

Date Posted:
10/27/2008 11:05:08 AM

Question
Do you carry this style of examination table (2064HSM) in a portable style? Our facility is looking at doing a travelling clinic and needs a portable examination table with stirrups.Thanks,Elaine

Answer

Dear Elaine,

Thank you for the inquiry. Unfortunately, this manufacturer does not make portable tables in this make and model.  In fact we do not carry any portable tables with stirrups. We apologize for the inconvenience.

Respectfully,

MSEC

Date Posted:
10/27/2008 10:51:55 AM

Question
i have company in sudan in khartoum called abdelrhman ibnouf co-ltdplease send to me price of our product and sample

Answer

Dear Loay,

Thank you for the inquiry.  Our website is our catalog. If the item isn't on there then we probabaly do not carry. Please send me some more information about the product you need to christina@msecompany.net

Respectfully,

MSEC

Date Posted:
10/26/2008 3:00:07 PM

Question
we are having trouble finding crutches with orthopedic handles for my wife? she got a set of them back in 2005 and she likes them . they have a full forearm cuff + a orthopedic handle which is right and left handed .I hope that you can help her. By the way my wife stands about 5 foot 4in.thank you -Brett

Answer

Dear Brett,

Thank you for the inquiry, however, we only have an orthopedic cane. We do not carry any crutches with that special grip. We apologize.

Respectfully,

MSEC

Date Posted:
10/26/2008 2:08:34 PM

Question
Do you carry vinyl-covered replacement pads for this walker? I'm in desperate need of them. Our local dealers says I have to buy the complete platform in order to get the replacement covers pad. Thanks

Answer

Dear Betty,

Thank you for the inquiry, however, in order to better assist you, we are going to need the make and model of the walker.

Please email to christina@msecompany.net

Respectfully,

MSEC

Date Posted:
10/26/2008 9:09:16 AM

Question
Father is paralyzed, 85 years old, weighs about 230# but most of weight is abdominal torso area (nearly 60 when seated) small shoulders. Must have sling that will allow lowering pants for portable commode, yet not put lots of pressure under arms and squeeze him like his old 2 pc

Answer

Dear Ms. Cook

Thank you for the inquiry.  May we suggest the full body sling.  This is a favorite among our customers and it is very secure.  Please click on the following link:

http://www.medical-supplies-equipment-company.com/product/ppf/id/22694/new_prod_full.asp

 

Respectfully,

MSEC

Date Posted:
10/26/2008 3:49:34 AM

Question
I am looking for a bed like this one but to fit my handicapped daughter who is adult size. Regular hospital beds are not appropriate with their low head/foot boards and low rails. Any suggestions?

Answer

Dear Juanita,

Thank you for the inquiry. We would definitely suggest this bed for a youth who is adult size.  If you need additional literature and/or information about this youth bed, please email christina@msecompany.net and she can get some literature mailed out to you.

Respectfully,

MSEC

Date Posted:
10/25/2008 10:56:28 PM

Question
I would like to know how this works.

Answer

Dear Cyndi,

Thank you for the inquiry.  In order to use the U-Sling, Padded, you would have to purchase a lift.  We have  manual and electric lifts.  It basically cradles the patient (swing like) and places in and out of a bed or chair.

Respectfully,

MSEC

Date Posted:
10/25/2008 4:15:00 PM

Question
I am looking for maxi position power lift chair that has VERTICAL lift,arm width no larger than 6 inches. Also fabric color will be an issue as we just got a new couch from Laz-boy. We had their power lift chair also but it had the other type of lift and caused my husband to fall forward.

Answer

Dear Marilyn,

Thank you for the inquiry, however we do not have any chairs that have a vertical lift. We apologize for the inconvenience.

Respectfully,

MSEC

Date Posted:
10/24/2008 8:57:57 PM

Question
My Doctor recommended getting a blood pressure monitor , to check my pressure over a 24 hour period , including while I sleep. Do you people have such a machine , cost ?? , & do you accept Tricare , as I am a military retiree?

Answer

Dear Benjamin,

Thank you for the inquiry. We do have the blood pressure monitor you need. We do not accept Tricare though, I do apologize. Try contacting your nearest VA office for additional help.

Respectfully,

MSEC

Date Posted:
10/23/2008 5:10:42 PM

Question
Can u please send me a photo & Specs on the Litestream Self Propelling Wheelchair 14 x 14 with Desk Arms & Anti Tippers.One of yur Reps advised this one for me.Thanks

Answer

Dear Ms. West,

Thank you for the inquiry, but we do not sell this item. Please double check the website.  I am sorry for the inconvenience.

Respectfully,

MSEC

Date Posted:
10/23/2008 5:10:12 PM

Question
i'm looking for bed. Needs to be height adjustable and capable of supporting water mattress. Bed does not need to profile - just remain flat. Needs to be 48 wide minimum. My patient currently has a water mattress 7 X 47 X 82 (weighing 74stone approx) Patient weighs approx 18stone. Help please

Answer
working on a quote. CV

Date Posted:
10/23/2008 4:40:54 PM

Question
Is this mattress reversable? Is there any place where I may test this mattress before buying? I want my Grandmother to be comfortable and the hospital bed mattress she has now is too soft and sags to the point she slides out of bed. Thank you for your help

Answer

Hi Anne:

Thank you for your inquiry.  Before we can answer your questions, it may be worth while to undertand the condition of your grandmother, ie her height, weight, physical condition, how much time she spends in bed, can she move around on her own.  Also, we would need to know if she is currently in a standard hospital or home health care bed, or the dimensions of her current bed.  If you can answer these questions, we will be happy to assist you with selecting the most appropriate

Date Posted:
10/23/2008 2:08:59 PM

Question
I need your help,asap!! Please let me know if you have any scub set with a muted green color i.e., seaspray or a sand color but it'd have to have brown trim, not black, thanks soo much!Give me alot of choice if possible.

Answer

Alison,

  Thank you for your inquiry.  We do have several scrub options, however the "trim" is a color coding relating to the size.  We have two color coding systems:

Angelica Color Coding offers size Medium with brown and XXXLarge with tan neck and pant ties.

Our second color coding offers size XLarge with tan and XXXLarge with brown neck and pant ties.

The ComfortEase Unisex Reversible Drawstring Scrub Pants  and ComfortEase Unisex Reversible Scrub Top With Set In Sleeve will be our scrub options with the seaspray color and brown trim on Medium and tan trim on XXXL.

Please feel free to place an order on our website or on the phone with a member of our customer service team.  Thank you!

Respectfully,

MSEC

Date Posted:
10/23/2008 11:26:16 AM

Question
This scale indicate in KG but the specs talk about lbs. Is it metric or imperial

Answer

Dear Col:

We carry both Metric and Imperial Physician Scales.

Date Posted:
10/23/2008 1:06:14 AM

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