If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!
Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.
Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.
Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.
Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.
Question
Is this item approved for hospital use and is there a rep that could demo use?
Answer
Dear Donna,
Thank you for the inquiry. This item is approved for hospital use. I can get a representative in your area. I will forward them your email in address and have them get in touch with you. Thank you for interest.
Respectfully,
MSEC
Date Posted:
10/16/2008 4:18:51 PM
Question
Do you sell just the sensor probes for Nellcor N-10. I am in need of a new sensor that also has the on/off btton on the sensor. Thank you.
Answer
The sensor we offer is the DS-100A. This sensor is compatiable with your unit.
Date Posted:
10/15/2008 3:59:39 PM
Question
my company is going from broker to manufacturing and we are looking to use disposable scrubs but we need to see if they will work with what we do here.I wanted to know if we can get a couple of samples, in med and large sizes. If its possible please contact me via email or phone,Thank you. Andy mijangos operations manager
Answer
Andy:
What is your mailing address.
Date Posted:
10/13/2008 1:50:02 PM
Question
Hello,Can you please provide me with pricing on the Economical Rollaway Beds Bed Frame 39 in. W x 75 in. L, mattress and vinyl cover for resale? We are an office furniture dealership located in CT. Assume a quantity of (5), and please include a freight quote to 06108, along with lead times. Do the mattress accomodate standard size sheets? Is the vinyl cover a bag type? Credit application/resale certificate will be provided when order approved by customer. Thank you for your promt response.
Answer
sending quote, CV
Date Posted:
10/13/2008 9:50:49 AM
Question
Dear sir or madam, I am writing to enquire about disposable finger sensor, for pediatric and neonate. In fact we are interested in this item. I therefore would like to know if you could possibly send us a catalogue along with price, applicable discounts, as well as your terms of trade.I am looking forward to hearing from youWith best wishesABDELGHANI ELALOUANI WELL MEDICRABAT, MOROCCO
Answer
All the information we have regarding this product is currently posted on our website.
Date Posted:
10/13/2008 7:40:31 AM
Question
will you bill insurance directly with a signed authorization for payment?
Answer
Dear Nicole:
We typically do not deal directly with insurance companies. We will be happy to provide you and or your patient with all the neccessary documentation to enable you to file with the insurance company yourself.
Date Posted:
10/12/2008 2:17:03 PM
Question
I am packing a wound for my room mate.They showed me how at the hospital. I packed the wound till I felt resistance all the way to the surface so the wound can not close up. Then applied 4x4 dressing and taped it. I wore rubber gloves, and kept everything sterle. Did I do it right?
Answer
Sounds like you did everything by the book.
Date Posted:
10/11/2008 5:27:30 AM
Question
Dear sirs,We are interested in buying 160 fully motorized hospital beds and wheelchairs (both manual and motorized) to be shipped to Dubai. We are medical supplies and equipment distributors throughout Middle East and are currently engaged in a bidding process. If you are interested, we will need your printed catalogs so that we can share it with our client prospects.Write to me at: walterkny@gmail.com and I will provide you with the address of our local team in Dubai.Kind regards,Walter KnyE: walterkny@gmail.com Global procurementVmed
Answer
Dear Walter:
Please find our complete selection of beds and wheelchairs below. Catalogs are not available, but these products can be printed from the website for presentation purposes.
Date Posted:
10/10/2008 5:00:01 AM
Question
Dear sir/madam,do you sell the Nellcor OxiMax Max-Fast replacement headband? They are used for the OxiMax Max-Fast sensor and come in cases of 12.Sincerely,Jasper Klewer
Answer
Dear Jasper,
Thank you for the inquiry. We usually do not have the MAX-FAST headbands in stock but we can get them. How fast do you need them? How many do you need? Please email christina@msecompany.net with your answers. She can assist you on whatever questions you might have.
Respectfully,
MSEC
Date Posted:
10/10/2008 4:38:27 AM
Question
what sizes are equivalent to a size 11-1/2 shoe?
Answer
We would recommend an extra large size.
Date Posted:
10/9/2008 10:32:18 PM
Question
what payment methods do you accept? Primary insurance? Medi-cal?
Answer
Dear Devon:
Thank you for your inquiry. We typically do not accept insurance. In those case when a product may be covered by insurance, we will provide you with all the supporting information to enable you to file an insurance claim directly. We also offer Financing. Please contact our office at 877-706-4480 for further details.
Date Posted:
10/9/2008 9:15:26 PM
Question
To whom it may concernI am US Citizen, now living in ChileWill be interested in becoming a Rep in this Country, I have great connectionsin the Medical field and even greater experience in sales in the US and in this CountryThank YouCristina Carvajal
Answer
Dear Cristina,
Thank you for the inquiry, however we do not hire from abroad. If you want, please send me a list of items you need. I will then give you the lowest possible price. You can then inturn sell the supplies at a higher price to your contacts. You would be like a distributor. If you are interested, please email christina@msecompany.net
Respectfully,
MSEC
Date Posted:
10/9/2008 1:01:50 PM
Question
Could you please provide me a name and email address so I can send some of our products for review.www.dia-mar.netThank you,Jeffrey LongEfficacy Products
Answer
Dear Jeffrey,
Thank you for the inquiry. We are always interested in reveiwing new products. Please email christina@msecompany.net (Christina Villa, Business Development Manager)
Respectfully,
MSEC
Date Posted:
10/9/2008 9:47:38 AM
Question
Do you make student supply kits for area nursing, medical, or other health professional schools?
Answer
Dear Melinda,
Thank you for the inquiry, however we do not supply kits. We can supply all the products that go into a kit but your facility would have to assemble them. Please let me know if you need a quote on a list of items, email to christina@msecompany.net
Respectfully,
MSEC
Date Posted:
10/9/2008 9:46:50 AM
Question
Re:Item #0487SSUMF Stainless Steel Storage & Medical Supply Cabinet...How much weight will each of the glass shelves hold? Thanks.
Answer
Mr. Crockett,
Thank you for your inquiry. This item is actually equipped with stainless steel shelves, and unfortunately, we do not have any weight testing information on them. However, being quality stainless steel, they are quite durable.
This unit is available with glass shelves in model number 4387SSUMF. Unfortunately, we do not have any weight testing information on this item either, however the glass will not be able to withstand as much weight as the SS model. If you have any further inquiries, please feel free to remit them to brittany@msecompany.net .
Respectfully,
MSEC
Date Posted:
10/8/2008 8:03:41 PM
Question
I have a precision QID glucose monitor and am wondering how long past the expiration date are the test strips good for? What is the recommendation to ensure accurate readings concerning the test strips?Thank you very much for your time.
Answer
Dear Michelle:
As long as the strips have been stored in a sealed package at room temperature and not exposed to excess moisture or other corroding elements, they may last for a year or more. If you are unsure of the "freshness" of the test strips, you may want to run a test with one brand new strip and one "old" one to see if you get the same results.
Date Posted:
10/8/2008 5:07:40 PM
Question
Hello,I need to keep 10 lbs of hot dogs in a cooler for approximately 4hours at a show as we steam and serve them. How many polar ice would you suggest we need to keep them chilled? Thanks for your professional help.Claire Wilson
Answer
Hello Claire:
The best estimate may be done by determining how many hot dogs can be laid accross each ice pack. If you are using a regular size pack of about 10-12 hot dogs then you should be able to put down 4 packs across a 12x12 ice pack. Then determine how many packages of hot dogs constitute 10 lbs and divide the number by 4. The packages of hot dogs should be sandwiched between the ice packs and that should keep the hot dogs nice and fresh. Also, consider purchasing dry ice which will last a very long time and will not melt (it evaporates). Hope this helps.
Date Posted:
10/8/2008 9:30:40 AM
Question
Hi, could you please send me more information regarding the valve Item# 372-00ACA.SincerelyAndres Camisi
Answer
Dear Andres,
Thank you for the inquiry, however, we need additional information from you in order to process your request. What type of information do you need? Specifications? Functionality? Operations Manual? Please specify.
Respectfully,
MSEC
Date Posted:
10/7/2008 8:20:11 PM
Question
I am planning for a skilled nursing facilities oxygen tank storage room. We use oxygen tanks about 9 to 9.5 in diameter. How much do those tanks weight?
Answer
Dear Shannon,
Thank you for the inquiry, however we need addtional information in order to answer your question. What is the lenght and height? Please email christina@msecompany.net
Respectfully,
MSEC
Date Posted:
10/7/2008 7:34:22 PM
Question
Are there color choices? Could I get literature on this chair?
Answer
already handling qt BES
Date Posted:
10/7/2008 4:28:32 PM
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