Ask The Pros:

Question
I am looking for disposable gowns with opening in back for really obese patients. Thanks.

Answer

Ms. Page,

  Thank you for your inquiry.  We do have a few options for disposable patient gowns.  Unfortunately, our largest size is XL.  We do, however have options in size 3XL and 10XL reusable patient gowns.

  Please advise as to which you would like more information on, and I'd be happy to assist you with pricing and information.  I can be contacted at brittany@msecompany.net or 1-877-706-4480 ext 106.  Thank you!

Respectfully,

Brittany Steffen-Smith
Sales Associate
Medical Supplies & Equipment Company

Date Posted:
10/7/2008 8:19:25 AM

Question
Dear Sir,My name is Jadwiga Halina Konieczna. Now I am living in Poland, however I used to live for almost 15 years In USA and worked in pharmaceutical field for Pfizer Inc. in New York.For several years already I have my own small company www.maxigeo.pl and I work as a dealer for German Company NEDO.Although I am working now with different equipment I would like to come back to pharmaceutical field and work as a dealer for you company but in western Europe.Our market is going now through a lot of changes and might be potential very good for those kind of products.If you are interesting with my offer please contact me by my e-mail maxigeo@maxigeo.pl or by phone 004889 5320051 or my cell phone 0049500 017 120.Sincerely,Jadwiga Konieczna

Answer

Dear Jadwiga:

Thank you for your inquiry.  We would consider working with you along the lines of an independent reseller.  We have several similar operators elsewhere in the world.  The way the arrangement works is quite simple:  Our agents identify and qualify potential customers in their region.  Customer product needs are then be passed back to MSEC.  We would in turn provide you with wholesale pricing on those items which we can supply.  You can add whatever price mark up you feel is neccessary in order to close the deal.  Once you have identified your first customer, please feel free to email your request to inquiry@msecompany.net.  Once you start providing us with regular product requests, we would assign a specific Account Manager to assit you.  Please contact with any other questions.

Date Posted:
10/7/2008 6:31:30 AM

Question
Does this unit have a rechargeable battery?

Answer
Dear Alison, can you please provide us with an item number of the product you are interested in.  Please keep in mind that these units require 110/120V from charging or plug in operations vs. 220/240V which maybe used in NZ.

Date Posted:
10/6/2008 3:44:09 PM

Question
My 68 yr old father recently had a stroke & has lost movement on his left side. We are looking for a product that can be used to hold books, magazines, etc. since it is very difficult to hold/open books & turn pages with only one hand. He is in a bed, so something that tilts as well would be great.

Answer

Dear Ms. Hart:

Thank you for your inquiry.  We offer a large selection of Overbed Tables.  Unfortunately, we do not have any other helpful aids which may assist your father with reading.  You may wish to look at OfficeMax or OfficeDepot. They carry certain products which assist with the data entry process.  Please let us know if we can be of any further assistance.  Most of our overbed tables can be delivered within 4-5 business days.

Date Posted:
10/4/2008 6:39:13 PM

Question
I am looking to purchase the finger probe only for the Nellcor N 200 which attaches to the pre-amp cable's rectangular box. Is this possible and how much would it be please?

Answer

Dear Anna,

Thank you for the inquiry. We have a sensor that will work for your N 200.  It is called a DS-100A and we sell it for $145.00

http://www.medical-supplies-equipment-company.com/product/ppf/id/17852/new_prod_full.asp

Respectfully,

MSEC 

Date Posted:
10/2/2008 2:12:01 PM

Question
I am wondering if my insurance will cover the full or part cost of the checker nebulizer and accessories?Item 404081DRVMy Insurance is BCN HMO?Thanks Sue

Answer

Dear Susan,

Thank you for the inquiry, however we do not accept any type of insurance. We accept all major credit cards, check or wire transfer. We apologize for any inconvenience.

Respectfully,

MSEC

Date Posted:
10/2/2008 1:07:45 PM

Question
Personal Safety Corporation (PSC) has been a market leader in offering the highest quality, affordable priced fall monitoring products since 1991. We currently partner with 3 large distributors, over 4,000 nursing homes and hospitals, and are sponsored by five major corporations to offer supplies to them utilizing the DSSI system. We save most of our clients in excess of 50% on their fall monitoring product requirements. Our mostly patented product line has been developed specifically for nursing homes and hospitals. Almost all of our products carry a 12 month warranty, and in the event of a problem, we do not fix the product, we simply send a new one. Free batteries are included with all of the alarms. We ship all orders within 24-48 hours of receipt and we are EDI-capable. Since we manufacture and sell our own product line we are able to offer a very low cost on these high-quality products. Please feel free to view our entire fall monitoring product line at www.padalarm.com . I hope to hear from you soon to discuss how PSC can help you achieve considerable savings on high-quality fall monitoring products. I can be reached at 800-373-2873 extension 280 with any questions. Sincerely, Christina Vander ZeePersonal Safety CorporationNational Accounts Managercvanderzee@padalarm.com

Answer
i will call the vendor for more info. CV 10/02/2008

Date Posted:
10/2/2008 11:31:15 AM

Question
We are suppliers of medical equipment and would like to purchase 3 units of the basic blood draw phlebotomy chair with drawer and padded armrest.could you please give us the total cost inclusive of shipping to Nairobi,Kenya?

Answer

Dear Matilda,

Thank you for the inquiry.  We will be glad to provide a quote. I just need to know if it is acceptable to the airport in Kenya since we can not deliver to your door. Also, we carry 13 different blood drawing chairs. Which item number are you inquiring about? Please advise and email response to christina@msecompany.net

Respectfully,

MSEC

Date Posted:
10/2/2008 5:30:09 AM

Question
I need information about prices of a Bear 1000 ventilator or servo I, and also i need prices of 2 Intensive Care Unit bed, and 2 multiparameters monitors and 4 IV pump for infusion drugs.I hope an answer to check about the equipment and the posibility of look for it and with posibility of buy it.Thanks

Answer
GETTING QUOTE AND SENDING VIA EMAIL

Date Posted:
9/29/2008 10:44:18 PM

Question
Hi! I would like to get a quotation of Novametrix 7100 CO2SMO Capnograph/Pulse Oximeter, listing the price and the shipping cost of delivery to Hong Kong. Thank you very much.

Answer
sent him a quote. CV 09/29/2008

Date Posted:
9/28/2008 2:01:14 PM

Question
To whom it may concern,My residential and commercial cleaning company is looking to branch out our services to include post-mortem and unattended death clean up. I am inquiring as to whether your products are designed for this type of cleaning, and what products you would recommend for such.Please email me at your earliest convenience. Thank you for your time and consideration.

Answer

Dear Paul:

Thank you for your inquiry. We carry a broad selection of cleaning products which are used widely in the medical industry.  However, we are not aware of a group of these products which are specifically used for post-mortem applications.  If you find what products are recommended, then there is a good chance that we offer them.  When you do, please contact us at 877-706-4480 and we will be happy to offer you competetive pricing for those items. 

Date Posted:
9/26/2008 9:46:43 PM

Question
I would like to purchase your oxygen regulator the one that is capable of being used from .32 to 4. It's for a small tank. Can you please tell me if it is in stock before I place the order. If it is please give me a call to the above number. I really would need it A.S.A.P.

Answer

Below is the product which matches your request:

Small Tank Oxygen Regulator, 1/32 to 4 LPM

Item# 4078BSCHMD

Features:

Date Posted:
9/25/2008 7:55:19 PM

Question
I’m establishing a new rehabilitation hospital in Maryland which includes inpatient and outpatient Rehab. I will need equipment and supplies from A to Z.What can you offer me? And how much?Thank youMohamed Ali, President and CEOMillennium United Health Caremilleniumunited@aol.com

Answer

Dear Mohamed:

Thank you for your inquiry.  We can offer practically all equipment and supplies you may need for your operation.  We offer over 100,000 products and are one of the top online medical equipment providers.  When you are ready please contact us at 877-706-4480.

Date Posted:
9/22/2008 5:39:39 PM

Question
I hope all is well despite the hurricane.I spoke w/Renee in Cust. service last week regarding this issue: I am interested in finding out the codes for medical equipment-- for traction devices so I can ask my insurance company if they cover them w/my neurologist's perscription. For example: Item# 401SOPMM.I am wondering what the code would be (like EO855)?

Answer

Dear Hollye,

Thank you for the inquiry, unfortunately, we no longer carry this item, it has been discontinued by the manufacturer. We are at fault for not updating the website.  We apologize for any inconvenience. By the way, the recovery from the Hurricane has been a long one but we are all pulling together.

Respectfully,

MSEC 

Date Posted:
9/22/2008 5:00:06 PM

Question
The Sleep Instiute Of Utah has written and published The Principles of Ploysomnography Second Edition. This is a complete training manuel for Sleep Technicians. This book was published in June of 2008. I would like to know if you would be interested in purchasing for your web site sales. The first edition is the number one sleep trainingh book out there. Since the AASM standards have changed we have created the updated second edition. My name is Kelli Adams. I am the Marketing Director. My cell number is 801 400-7154. Thank you

Answer
not interested

Date Posted:
9/22/2008 11:58:27 AM

Question
I have been trying to get in touch with your company by phone, but I'm assuming your lines are still down since the call will not go through. I need to speak with someone in your billing department about a charge on my government credit card. It's very important that I get in touch with someone asap. Thank you for your time.

Answer

Dear Deane:

We are still experiencing intermitent phone problems.  If you are having problems getting through 877-706-4480, please try 713-589-6059.  We will be happy to answer your questions. 

Date Posted:
9/22/2008 10:07:24 AM

Question
Hello, I am interested in receiving pricing information for your medical equipment products. I am interested in the laser products as well as any dental products. Thank you. Rachel

Answer

Dear Rachel,

Thank you for the inquiry. If you could just email us a list of items you want pricing for, that would be great.

Please email to inquiry@msecompany.net

Respectfully,

MSEC

Date Posted:
9/21/2008 1:11:04 PM

Question
I would like a quote on lead lined cabinets and phantom holders. Thank you

Answer

Dear Jeffrey,

Thank you for the inquiry. I need some additional information in order for us to do a quote. Please email the answers to the following questions:

1) Where are we shipping to? city, state, zip

2) Do you have a receiving dock?

3) Which Lead Lined Cabinet do you need? How many?

Please email answers to christina@msecompany.net

Respectfully,

MSEC

Date Posted:
9/19/2008 9:49:38 AM

Question
Do you know where i could buy used blade cutters for hair transplants?Thank you

Answer

Sarah,

Thank you for the inquiry, however, we do not sell used blade cutters. Try this website: http://www.cuttingedge-surgical.ca/content/view/12/26/

Respectfully,

MSEC

Date Posted:
9/18/2008 8:31:01 PM

Question
Why won't your phone number connect me to you. It rings 2 times and then I get a busy signal.

Answer

Dear Shirley,

Thank you for contacting us. We are experiencing electrical and website difficulties due to Hurricane Ike.  Please call 281-941-9494 if you need assistance. My name is Christina Villa. I am the Sales Manager for MSEC. I am currently working from my home office.  I can still get access to quotes and lead times. If you don't call today, don't worry, our toll free line should be ready tomorrow. Thank you for your patience.

Respectfully,

MSEC

Date Posted:
9/18/2008 3:06:47 PM