Ask The Pros:

Question
I have an authorization number from TRICARE WEST for a Saunders STx Lumbar Traction Device for my wife. Will you accept this authorization number from TRICARE WEST, and bill TRICARE WEST for this device and ship it to my wife? Thank you for your response.

Answer

Dear Pete,

Thank you for the inquiry, however, we do not accept any type of insurance, we apologize for any inconvenience.

Respectfully,

MSEC

Date Posted:
9/9/2008 9:58:17 PM

Question
I have an opportunity to present a company to a large Hospital chain IN California. I like to talk to National or regional sales Manager as to how we can have an arrangement in this regards.Manny

Answer

Dear Manzar:

We work on a 3-6 percent referral fee.  The fee depends on the amount of products being pruchased, payment terms and profit margin.  If this is acceptable, please contact our sales manager at 877-706-4480 x 107 Christina Villa.

Date Posted:
9/9/2008 2:40:37 PM

Question
Hello- I am a dialysis nurse back in school and tasked with a project on wound care dressings.Can I ask the expert the following questions:1. What do you conside the top four type of dressing materials on the market tody?2. What type of dressing do you think is underutilized?3. What type of dressing is saturated (too many me-too products out there)?4. What type of dressing would you like to see that is not currently manufactured?Thank you in advance.Shelly Malan

Answer

Shelly:

Thank you for your inquiry.  However, your questions should be directed towards the end user and the manufacturers of medical dressings.  For an understanding of a broader market demand you should try to contact one of the manufacturers.  They track product demand and manufacture to market needs.  Good luck with your research.

Date Posted:
9/9/2008 2:24:48 PM

Question
We are going on a mission trip to Haiti Oct. 29. One of the biggest requests is for gloves, gauze, kerlex and tape. We were wondering if your company could donate some for us to take with us or anything else you might have to donate. We have 30 people going to so we will be able to take lots of supplies into Haiti. Thank you, Brenda CooperHaitihelpers

Answer

Dear Brenda:

Thank you for your inquiry.  It is the company's tradition to make donations to locale charitable organizations.  We wish you luck with your trip!

Date Posted:
9/8/2008 9:58:20 PM

Question
Im looking for a reasonably priced ob/gyn exam table that is durable & efficient.There are too many choices. Is it possible to have it shipped to Cairo Egypt.how much would it cost ? thank u .

Answer
Thank you for your inquiry.  We have a large selection of OB/GYN tables.  We can ship to nearly anywhere in the world.  Please let us know which OB/GYN table maybe of interest to you and email us at inquiry@msecompany.net back with your selection and delivery address.  We will be happy to provide you with a formal quote.  Please keep in mind that all international shipments must be pre-paid via bank wire transfer.

Date Posted:
9/8/2008 10:21:00 AM

Question
Hi, I am looking for a wheelchair and a walker for my mom. Standard size is a little too large for her, possibly an 18 would fit her better. Do you do fittings?Thanks, Anne

Answer

Dear Anne:

Thank you for your inquiry.  We do have a large number of options available which will suite your mothers needs.  Please call us at 713-589-6059  option 1 to discuss your options.

Date Posted:
9/7/2008 10:42:58 AM

Question
How does this ramp attach to the vehcile so as to stay put and not slide when in use?Telescopic Van RampItem# 0002RCPHGSIThank you, Bob

Answer

Dear Bob,

Thank you for the inquiry.  The product sits on the vehicle with hooks, very sturdy and reliable.

Thank you,

MSEC

Date Posted:
9/7/2008 10:01:13 AM

Question
Hi,When my Mom was in the hospital they put on her these boots that inflated and deflated, I believe they were for blood circulation b/c she wasn't walking very much. Do you have these?

Answer

Dear Stana:

You are referring to FPR sequential compression garments.  We do have several options available.  Please contact us toll free at 877-706-4480 and we will be happy to assist you.

Date Posted:
9/6/2008 12:27:18 PM

Question
On your Unisex Scrub Top and Scrub Pant, you state that they are color coded for size. You do not state what color is for what size. Could you give me that info please. Thank you.

Answer

Dear Laurie,

Thank you for the inquiry.  The color-coding provides instant size identification in the laundry room, storeroom and nursing units. 

XS - Yellow

S - White

M - Green

L - Blue

XL - Tan

XXL - Wine

XXXL - Brown

4XL - White

5XL - Black

Respectfully,

MSEC

Date Posted:
9/4/2008 5:45:23 PM

Question
Dear Sir, if possible please tell me your best price for:20 BOX Nellcor MAX FAST sensor(CE required)Best regardsLuca Civardi Mediciva Italy

Answer

Dear Luca:

We are working on a quote for you and will email it to you shortly.

Date Posted:
9/4/2008 1:05:22 PM

Question
I need a hospital gown for my massage therapy course. I do not wear convention fabric. Do you have any idea where I can find organic gowns? At the very least bamboo or hemp?Thank youLisa

Answer

Dear Lisa,

Thank you for the inquiry, however we do not distribute this type of gown.

Respectfully,

MSEC

Date Posted:
9/3/2008 7:50:16 PM

Question
Please send me the contact information related to trioxin and its efficacy in increasing healing. The study information would be very helpful in seeing if it may be of benefit to my mother. I look forward to your assistance.

Answer

Dear Joe:

Thank you for your inquiry.  However, we are not familiar with r/t trioxin.  You may wish to speak with your local pharmacist regarding this product.

Date Posted:
9/2/2008 10:11:07 PM

Question
we wish to run a training workshop on basic maintenance training for nurse anesthetist[maximum 20 participants] for two days at Mbingo Baptist Hospital, North west Province of Cameroon.the workshop is organized GTZ/EPOS consultant Cameroon. we shall be glad to receive document/videos on the followingequipment- Puritan Bennett oxygen concentrator,Devilbiss 515AKS concentrator and Portable suction Machine.course starts in October2008

Answer

Dear Moliki:

You may wish to contact Puritan Bennett & Devilbiss directly regarding your request.  Here is the link to http://www.puritanbennett.com/educ/list.aspx?S1=QUI.  Good luck with the training.

Date Posted:
9/1/2008 11:12:25 PM

Question
Do you have an distributor for your exam room beds in New Zealand. We are opening a new radiation therapy centre and are looking for suppliers.

Answer

Dear Desire:

Thank you for your inquiry.  At this time we do not have distribution in New Zealand.  However, we do and can ship any product to New Zealand.  Please email us the items you are interested in purchasing along with the shipping address.  We will be happy to email you a a formal quote including delivery charges and lead times.

Date Posted:
8/31/2008 6:01:31 PM

Question
Dear Sir/Madam,I am contacting you from www.PhysioRoom.com, the UK's most visited sports injury website.We are looking to expand our supplier list and wondered if you could e-mail us your trade/wholesale pricing and catalogue?RegardsPeter LilleyManaging DirectorPhysioRoom.com Ltdwww.PhysioRoom.com

Answer

Dear Peter:

Thank you for your inquiry.  We do not have a printed catalog at this time.  We have access to over 100k products.  If you are looking for something, please do not hesitate to email us at inquiry@msecompany.net and we will be happy to assist you.  We do offer volume discounts on most items.  We look forward to hearing from you.

Date Posted:
8/30/2008 9:06:59 AM

Question
I just ordered (packing list po18814) some boots and they arrived: 72388-3L. There was no receipt. Could I please get confirmation of 1. cost2. what kind of plastic are they?3. how many boots were contained? (there were 3 packages of the white boots, but how many boots?)Thank you.Joseph LaPorte

Answer

Dear Joseph,

Thank you for the inquiry. Here is the information you requested:

1) White Polyethylene Plastic Shoe Covers fabric helps filter particulates for contamination control in critical environments.

2) It is packaged 300 units per case, 150 pair

3) Total : $39.58 (includes shipping)

Respectfully,

MSEC

Date Posted:
8/29/2008 7:30:52 AM

Question
I have seen a small suitcase type holder with wheels that can carry a 2 liter cylinder, etc. I have the metal carrier for the 4 liter cylinder but prefer to use the small type as a purse, etc. My friend got one from Med Mart. I tried on line to no avail. Please let me know if I can buy one????

Answer

Dear Connie,

Thank you for the inquiry, however we do not carry the small suitcase type of holder. We carry the following:

 http://www.medical-supplies-equipment-company.com/product/ppf/id/12706/new_prod_full.asp

Respectfully,

MSEC

Date Posted:
8/28/2008 10:56:52 PM

Question
Could you send us the catalogue of your products ( home health care )with the price.thank youNgo,Annc/o Hy-Tech Electronics5359 Timberlea Blvd.Unit 60Mississauga,OntarioCanada L4W 4N5www.hytechelectronics.ca

Answer

Dear Ngo,

Thank you for the inquiry, however we do not have a catalogue.  Our webiste is our catalogue.  We are always updating pricing and adding new products. Sorry for the inconvenience.

www.msecompany.net

Respectfully,

MSEC

Date Posted:
8/28/2008 9:18:00 AM

Question
I am from Naval Hospita, Rota and need an offical price qoute emailed to me w/ shipping for product 2330030BUR dual surgical light. our shipping address is Attn: Doris or WaltBLDG SDA -2161860 Leutze Blvd Norfolk, VA 23511 Can you send this asap please,thank you for your time.

Answer
sent her a quote via email.

Date Posted:
8/27/2008 3:07:58 AM

Question
How often would you have to replace the therapeutica pillow? I have had one for a long time and it doesn't seem to be working anymore, I didn't know if they had a life span or not.

Answer

All foam made products deteriorate over time.  The rate of deterioration is determined by a number of factors, including; intensity of use, exposure to heat, cold and body fluids, such as sweat.  Of course, the determining factor is the quality of the foam itself.  Ultimately, if you are not getting the required support from your pillow, it is time to replace.  We have a large selection of Pillows:

• Bed Wedge Pillows 
• Bolster Pillows
• Cervical & Neck Pillows
• Disposable Pillows
• Standard Bed Pillows

Date Posted:
8/26/2008 11:01:52 PM