Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
do you carry original Nellcor probes MAX-A, MAX-I,MAX-P, MAX-N, DS100A.

Answer

We do offer the original Nellcor finger sensors: 

Date Posted:
6/12/2008 3:45:21 AM

Question
need to know more about the following items.... dead tube pour off tubetkstc

Answer

Dear Todd:

We are not familiar with this item.  If you can provide a description or an image, we maybe able to narrow down the options.

Date Posted:
6/11/2008 10:33:36 PM

Question
Hi we are a company whom distribute products for high theraphys we are interested to know if you can help us to find catheter for neonatology with Y shape the seize is 2.5 3.0 3.5 and tube or catheter for windpipePlease if you have it call us also to the movil phone+ 57 316 5294259

Answer

Dear Alexander:

Thank you for your inquiry.  Unfortunately, we do not offer these products.

Date Posted:
6/11/2008 11:16:27 AM

Question
Do you carry the following 2 SECA Scales: The SECA Medical 767 Physican Scale and SECA Medical 374 Digital Baby Scale? Also do you accept Purchase Orders from UCLA, would you know if your contracted with them?Thank you,

Answer
gg

Date Posted:
6/10/2008 5:52:04 PM

Question
What to take that is safe for post nasel drip when your on high blood pressure meds.

Answer

Laurine:

Thank you for your inquiry. We would suggest that you direct your question to a respiratory specialist or a physician.  The appropriate response would have to be based on your individual condition and the meds your are taking. 

Date Posted:
6/10/2008 4:03:34 PM

Question
Item # 0032PBMEDQ Blood pressure monitor ordered 9:26 AM 6/9/08 and have not received confirmation e-mail. Thank you

Answer

Dear Robert:

Your order has been processed this morning.  Your confirmation number is 118045.  An order confirmation email has been resent to you as well. Estimated time for delivery is 4-5 business days.  Thank you for your business.

Date Posted:
6/10/2008 11:58:37 AM

Question
Hello.I am an hematologist. I am looking for a used/new microscope, I examine blood and bone marrow smears and lymph node biopsies. I usually use 10 40 and 100 objectives. I am also interested in taking pictures from the microscope and/or connecting the image to a computer (not a must). Do you have something available? 

Answer

Below are the links to our current selection of microscopes:

Lab Microscopes

These particular units do not have the photo taking options.  That functionality is available with some surgical microscopes models: 

Surgical Binocular Microscopes

Date Posted:
6/9/2008 12:14:15 PM

Question
Hello,Will you give me a trade in value with a Fold 'n Go mobility scooter in order to purchase this Powerful Porter scooter? Do you have in-house financing and what is your best APR? I have good/excellent credit score.How do you ship this; I'm completely housebound and no longer drive a car?Can this Power Porter be driven off road (on sidewalks) and does it require a driver's licence and auto insurance?What then is your best price for same?Thank you for your kind attention.

Answer

Dear MJ:

Thank you for your inquiry.  Unfortunately, we do not offer trade-ins or credit lines for individuals.  You may wish to talk to a local durable medical equipment dealer.  Look them up in the local yellow pages.  Good luck.

Date Posted:
6/8/2008 11:58:28 AM

Question
We are looking for a lift recliner for my mother-in-law. We live out of town so I am doing my research at home. She lives in Houston. She does not want a bulky chair, in fact she wants it fairly narrow. I saw the Slimline on your site. Please tell me if there is a warranty and what it is.

Answer

All products including lift chairs are delivered to your door. 

  • Lifetime Warranty, Chair Frame, Lift Frame, Recline Mechanism:  Yes
  • Warranty on Electrical Parts: 1 year
  • Warranty on Mechanical Labor: 6 mos.
  • Warranty on Electrical Labor: 6 mos.
  • At this stage we do not accept. Medicare coverage.

    Date Posted:
    6/7/2008 10:35:04 PM

    Question
    I was wondering what is the noise level of the air pump of the true low air loss mattress system.

    Answer

    Unfortunately, we do not have technical specification with regard to the decibel level generated by these low air pressure mattresses.  However, these pumps are designed for critical care applications and are located beneath the bed, thus further reducing any potential noises.

     

    Date Posted:
    6/6/2008 8:36:09 PM

    Question
    I HAVE SEND THE ORDER BY EMAIL BUT I HAVE TURNKEY HOSPITAL PROJECT 100 BED IF I SEND TO U CAN U GIVE ME OFEER IF U OK PLEASE SEND TO ME UR FULL ADDRESS TO I WILL SEND BY DHLREGARDS A.MATAR

    Answer
    MSEC, 6420 Richmond Avenue, Suite 233, Houston, Texas 77057, USA

    Date Posted:
    6/5/2008 12:44:40 PM

    Question
    LOOKING FOR PORTABLE UNIT WITH HIGHEST DPI AND SMALLEST PARTICLE SIZE. PLS SEND OPTIONS.

    Answer

    After consulting with our product support, the recommended nebulizer is our Portable Compressor Nebulizer System

    Date Posted:
    6/4/2008 1:19:12 PM

    Question
    Super Ram Bariatric Wheelchair 30 in seat. Removable ArmsSize: 30 kindly advise us how to purchase above item.. is the price includes shipment to us?? we are medical distributor in malaysia. your earliest reply always welcome. Tq

    Answer

    Dear Fairuz:

    Delivery of this wheelchair would take about 3 weeks and the payment must be made via bank wire transfer.  If you are interested in proceeding with the purchase, we will be happy to provide you with bank wire transfer information and the price including shipping. 

    Date Posted:
    6/3/2008 8:35:14 PM

    Question
    Due you ship Overbed Table to Thailand?What is complete cost in U.S. dollars, including shipping.How many days to be received.

    Answer

    Dear Ron:

    We do ship items around the world including Thailand.  However, shipping would be $55-$60 USD.  It would take 10-15 days for delivery and the payment must be made via bank wire transfer.  We do not accept international credit cards.  Hope this helps.

     

    Date Posted:
    6/1/2008 7:26:20 AM

    Question
    I am looking for a gyn table, in very good condition

    Answer

    Hi Leah:

    Are you looking for new or refurbished table?  We contacted you via phone and left you a message.  Please call us toll free at 877-706-4480 and we will be happy to assist you.

    Date Posted:
    5/31/2008 1:42:34 PM

    Question
    I am interested in this phacoemulsifier for cataract surgery. Do you offer any type of service or can recommend someone who can do maintenance on this. thanks,P Weedon

    Answer

    Dear Peter:

    Thank you for your inquiry. Are you looking to purchase a unit or to service an existing unit?  We can provide you with both services.  Please contact us toll free at 877-706-4480 and we will be happy to assist you.

    Date Posted:
    5/30/2008 8:52:35 PM

    Question
    I have a son with Down Syndrome and he has a problem with potty training he's 5 and he has a problem with textures that is why we are having a hard time potty training him. His doctor gave us a prescription for diapers and I would like to know if you or a company you know of home delivers these diapers and if you or they take medicaid. Please help at wits end been looking for almost a week online and still nothing. Thanks for you help.

    Answer

    Dear Linda:

    Unfortunately, we do not accept Medicare at this point. 

    Date Posted:
    5/29/2008 11:02:54 AM

    Question
    We are looking for power exam beds that would have leg stirrups (not ankle but full let support) stirrups equipped.

    Answer

    Dear Candy,

    Thank you for the inquiry. We do not have used gyn beds, would new be okay to quote?

    Respectfully,

    MSEC

    Date Posted:
    5/28/2008 3:56:15 PM

    Question
    Hello, the Brandon University, School of Health Studies is interested in ordering 3 of your GKP-20351DRV electric bed packages. Please provide us with a quote re the same including, taxes, shipping, etc. and also the contact infor and approximate time of delivery. Thank you

    Answer

    working on quote.

    Date Posted:
    5/28/2008 2:39:11 PM

    Question
    Recycle with Us Matthew 25 Ministries gives companies an alternative to destroying distressed inventory that provides a ‘win-win’ for the company, the environment, and for the poor around the world. Instead of destroying goods, companies may donate their inventory to M 25 M a federally recognized 501 (c)(3 ) humanitarian relief organization. M25M then ships these goods to the poorest of the poor locally, nationally and internationally.We are not asking for a product donation, but would like to reclaim products that might be off-spec or overstocked or that have been discontinued (in raw form or package form.)• To receive a significant tax advantage-(170) (e) (3)Federal I D #31-1348100• To avoid the cost and environmental impact.• To avoid losing market share-M25M guarantees that merchandise leaves the United States if requested by the donor company.• To make a strong statement about your company’s commitment to helping the poorest of the poor locally and around the world.The types of products that we accept?Matthew 25 Ministries accepts most consumer goods. Talk with us before you throw it away. Most of the time we can find a use for it.We now have an efficient 5 dock door, 132,000 sq.ft.warehouse. We receive many semi trucks daily at our Blue Ash location. In 2007 we shipped 445 containers; 10.1 million lbs.of desperately needed aid around the world and the U S. To get more information please visit www.M25M.org to learn more about our organization. Call M25M at 513-793-6256 or fax at 513-793-6258,e-mail dmarcello@m25m.org and ask for Don Marcello. Thanks AgainM25M was awarded the “Best Charities in America” seal from the Independent Charities of America and meets the “Wise Giving Alliance Standards” developed by the Better Business Bureau. Matthew 25: Ministries is a 2006 winner of the Cincinnati Better Business Bureau's Torch Award for Marketplace Ethics. Matthew 25: Ministries is also the winner of the 2006 ONE Award for Process Excellence. More than 99% of M25M's cash and in-kind donations go toward programs.

    Answer
    donations.

    Date Posted:
    5/28/2008 1:01:06 PM

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