If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!
Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.
Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.
Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.
Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.
Question
I have a slipped lumbar in my back .I was worrding if medacare payed for a mattres or any thing to make my bed more farm. that would help my back
Answer
Dear Ms. Woods:
At this time we do not deal with medicare. You may wish to find a look durable medical equipment dealer in your area to assist you with your filling. Start with the local yellow pages.
Good luck.
Date Posted:
5/18/2006 1:57:31 PM
Question
My friend has a spin problem (pains when he sits). But he has to work several hours in front of his computer. I want to buy him a resent that would relief his pain during his work. What do you recommend? Thank you.
Answer
Dear Marialena,
Thank you for your inquiry. The product that will work best for your friend depends on what part of his spine/back is experiencing pain. Once you know this specific information, then you should evaluate our inventory to see what will best work for your friend:
If we can be of further assistance, or if you have additional questions, please call our customer service department at 1-877-706-4480.
Thank you,
Date Posted:
5/18/2006 4:10:28 AM
Question
Please send me the price list and picture.Thank You.
Answer
Dear Bryan,
We appreciate your inquiry but unfortunately, we do not have any used hospital beds in stock at this time.
Thank you,
Date Posted:
5/17/2006 10:32:22 PM
Question
where can I find 2x2 hot/cold therapy packs. I would like to buy a case of them as I direct a daycare and would like to have some for small bumps. If you don't make them this small what is the smallest? Thank You!
Answer
Dear Kathy,
Thank you for your inquiry. The smallest item we carry has dimensions of 3 x 5 in. Click on the link below to see this item:
Click the links below for similar items:
Jack Frost Hot or Cold Gel Packs - 4 in. x 6 in.
If we can be of further assistance, or if you have additional questions, please call our customer service department at 1-877-706-4480.
Thank you,
Date Posted:
5/16/2006 10:11:59 PM
Question
Do you have CO2 Capnostat sensor for the nellcor n-6000?At what price?Thanks,Larry
Answer
Dear Larry,
Thank you for your inquiry. We have a wide variety of Nellcor sensors that are compatible with the Nellcor N-6000, as well as most Nellcor items. Please click on the link below to evaluate our inventory:
Pulse Oximeter Sensors & Probes
If we can be of further assistance, please call our customer service department at 1-877-706-4480.
Thank you,
Date Posted:
5/16/2006 8:31:45 PM
Question
I'm doing some research into the price for "used" surgical instruments. Is there a market for used instruments? If so, any "rules of thumb" or pricing advice you might give for cardiology instruments that are 1 - 2 years old? Thanks very much.
Answer
Dear Jeff:
We do not deal with used surgical instruments, but there are plenty of people that do. You may wish to continue your search on the internet. As far as a rule of thumb, 1) you get what you pay for, 2) request limited warranty ussually 3-6 months on the instruments you purchase.
Good luck.
Date Posted:
5/16/2006 6:13:40 PM
Question
We are using a Pogon 711-AC. The company is no longer making them. We travel a lot by train and this chair worked the best we ever had. Is there another one available?
Answer
Dear Mr. Schroeder:
Thank you for your inquiry. Although, we are not familiar with this particular model, you may wish to take a look at our broad selection of adult strollers/ rollators. You are likely to find a similar product in Rollators & Accessories . For any further assistance or for questions regarding any of our products please call us toll free at 877-706-4480.
Respectfully,
Date Posted:
5/15/2006 7:43:59 PM
Question
Do you know where I can get a manual?
Answer
Dear Mr.Mattingly:
Please review the following website www.nellcor.com. Most manuals are available online in PDF format.
Date Posted:
5/13/2006 7:48:39 PM
Question
I was given a used monitorsubject brand) with modelAstropulse 88. Unfortunately, the instruction booklet was missing. How do I get this booklet? (Google-search on model produced nothing.)
Answer
Dear William,
Thank you for the inquiry. The best advice we can offer is that you will need to contact the manufacturer for the instruction booklet. It appears that Marshall and Omron are in-tandem - start here:
If we can be of further assistance, please call our customer service department at 1-877-706-4480.
Thank you,
Date Posted:
5/11/2006 9:04:30 PM
Question
Can an ocular echography and an thyroid echography be done with the same equipment since the trasnsducer uses 10 Mhz for both parts? If so, I'd like to know models and prices ThanksDr JR ToledoCaracas, Venezuela
Answer
Dr. JR,
With echography, the determinant factor regarding specific equipment/transducers depends on the density of the material you are screening. We do not know the specific densities of different parts of the anatomy. Therefore, it may be in your best interest to test different equipment before purchasing. Once you find a specific piece of equipment and are in the market to purchase, we can be of more help. Click on the link below to evaluate our inventory of:
If we can be of further assistance, or if you have additional questions, please call our customer service department at 1-877-706-4480.
Thank you,
Date Posted:
5/11/2006 3:13:17 PM
Question
Do you have Ambulator men's shoe -- white lace #M0022BAFHI 10.5 med?
Answer
Dear Mr. Anderson:
Thank you for your inquiry, but that item has been discontinued.
Date Posted:
5/10/2006 8:50:52 PM
Question
I am looking for Ansel x-tendas a glove with a 15.5 inch cuff, do you carry, or know someplace who does
Answer
Thank you for your inquiry, but we do not carry this item presently.
Date Posted:
5/10/2006 4:56:32 PM
Question
Does your company offer financing? I'm looking to purchase an exam table for my Piercing Studio.
Answer
Dear Mr. Benavides:
Thank you for your inquiry. Financing is available for purchases in access of $10k. Alternatively, we do accept most major credit cards. We look forward to hearing from you. Please contact us toll free at 877-706-4480.
Date Posted:
5/10/2006 12:18:14 PM
Question
i am looking for a used Hi-Lo treatment table..call me if you have one
Answer
We do offer the following Hi-Lo tables:
Please contact us toll free at 877-706-4480 for additional information or to place an order. We look foreward to hearing from you.
Date Posted:
5/9/2006 8:51:17 PM
Question
Do you have the following sock-aids..Brevetti Sock And Stocking Aid (Reference #AA4666) Qty 1Batty Sock And Stocking Aid (Reference #AA4664) Qty 1If not where could I obtain them ?
Answer
Dear Floyd,
Thank you for your inquiry. We do carry an item that will meet your needs. Please click the link below to be directed to the product on our website:
If we can be of further assistance, or if you have additional questions, please call our customer service department at 1-877-706-4480.
Thank you,
Date Posted:
5/9/2006 1:04:29 PM
Question
Could you please find a supplier for either Fast-Patch disposable electrodes or Quik-Combo pacing/defibrillator/ECG electrodes for use with the Lifepak 300 defibrillator by Physio Control.Many thanks and kind regards.
Answer
Dear Rachel,
Thank you for your inquiry. For the specific electrode you are looking for, please click the link below:
Physio-Control FAST-PATCH Electrode
If we can be of further assistance to you, or if you have additional questions, please call our customer service department at 1-877-706-4480.
Thank you,
Date Posted:
5/9/2006 12:24:41 PM
Question
I am opening a new practice and need to place a large order. As with many companies, do you offer free shipping?
Answer
Dear Tony,
Thank you for your inquiry. Depending on the products and volume of your order, you may qualify for free shipping. If you have a list of the items you need, please fax it to us at 713-706-4161. Otherwise, please call our customer service department at 1-877-706-4480 for more information.
Thank you,
Date Posted:
5/9/2006 12:06:41 PM
Question
It is hard to tell exactly what the labcoats will look like from the pictures. I am looking for a labcoat similar to those worn by the doctors on the tv series, "House MD": one upper pocket, two lower pockets, two vents for accessing pant pockets, a belt as well as button closure, and a slightly contoured waist fit. Could you plese let me know if you have anything like that. Also, do you have sizing information available? Thank you in advance.
Answer
Dear Mohsin,
Thank you for your inquiry. Though we are unfamiliar with the lab coats used on "House MD" we do have lab coats that fit your description. What size(s) do you need? Provided this information, we should be able to accomodate you.
Thank you,
Date Posted:
5/7/2006 9:18:53 PM
Question
I have a Novametrix CO2SMO Oximeter Capnograph ETCO2SpO2 Monitor. My question is:I don't have the CAPNOSTAT® mainstream CO2 sensor with patented solid state design. And I don have the oxymeter's cable and sensor.The equipment works good, but i don't know the price of the sensor, cable and mainstream CO2 sensor. Do you have it? could you sell me that new or used? How much it cost?Thank You Very Much
Answer
Dear Diego,
We appreciate your inquiry, however, we do not sell parts for pulse oximeters. We suggest that you contact the manufacturer - Novametrix (1-800-345-6443) - to see if they can help you.
Thank you,
Date Posted:
5/7/2006 10:18:06 AM
Question
We are loking for cabinets for students to store their Hard Drives when not using them in their college classes.( Approx 100 units maximum depth is 8 inches due to existing space restrictions Can be +/- 12w x 12 h. Ability to change locks each semester is a factor.
Answer
Dear Bill,
Thank you for your inquiry. The most secure line of cabinets we supply is our line of narcotic cabinets. We advise that you evaluate our entire inventory to find the specific model that will meet your requirements. Below are a few of the narcotic cabinets we carry that meet the specifications in your inquiry.
Double Door Narcotic Cabinet
Double Door Narcotic Cabinet
Single Door Double Lock Narcotic Cabinet
Single Door Single Lock Narcotic Cabinet
If we can be of further assistance, or if you have additional questions, please call our customer service department at 1-877-706-4480.
Thank you,
Date Posted:
5/6/2006 10:48:47 PM
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