Ask The Pros:

Question
My chiropractor has recommended that I wear this product. I am 80 years old and have arthritis. Is that why I should wear them?

Answer

Knee stabilizers are used for many conditions and it's difficult to recommend suggested use of said product without understanding your specific arthritic symptoms or the goal of such treatment.  Nonetheless, the best advice we can offer you is to follow your chiropractor's recommendation for treatment.  For more information about the products, please click on this link The Schultz Knee Stabilizer or type in the following number into the Product Search window 001HCSMM.

Thank you and have a great day.

Date Posted:
12/29/2005 1:58:18 PM

Question
I am looking for Sterile Avant Gauze Drain Sponges 2x2-6ply. Currently using this product provided by the dialysis center which has a reorder number NON256001. I am interested in purchasing a few boxes but do not need an entire case. Cannot find the specific product online. Please help.

Answer

Thank you for your inquiry. We do carry that product by the box.  Our item number is Z100652NONMD - Avant Gauze Drain Sponges 2" x 2",6-ply, drain, sterile 2's, 35 packs/ box. For additional assistance, please call us toll free at 877-706-4480. 

Date Posted:
12/28/2005 11:20:02 PM

Question
When my mom was in a nursing home she had a mattress that was shaped like a barrell. It helped her from rolling out of the bed. I think it may have been just a thick pad that was actually on top of the bed mattress. It was covered with plastic. Do you know where these may be available?Thanks

Answer

The rolls may have actually been put on top of the mattress underneath the linens.  To keep your mother from rolling out of bed you may wish to consider some other alternatives such as:

• Dual Position Comfort Wedge 5971JMMRHISG
• Body Positioner Wedge & Cushion LN0868DILAISG
• Deluxe Bed Side Rails W11ABDEBISG

For any additional question, please call us toll free at 877-706-4480.

Date Posted:
12/28/2005 10:11:37 AM

Question
Looking for the "Saunders lumbar traction device". I am located in Canada so vendor has to be able to ship to Canada.Thank you

Answer

Thanks for your inquiry.  We do carry the exact unit you're looking for:

• Lumbar Hometrac Deluxe

We do ship to Canada.  Shipping will be determined at the time the order is placed due to size, location, and quantity ordered.  If you have further questions or need additional assistance, please call our customer service department toll-free at 1-877-706-4480.

Thanks again,

Date Posted:
12/28/2005 8:14:59 AM

Question
Hi!Do you have a current price list for your scopes? Also, any idea where one could have a Nellcor 6000 Ultracap SPo2/CO2 unit calibrated? thanksStefan Lerche'c/o Prevost Vets

Answer

Thanks for your inquiry.  Click the link below to be directed to our product line of endoscopes:

• Endoscopy Scopes

As for the pricing, please let us know the specific brand or manufacturer of the scope(s) you are looking for, as well as the model and condition (used or new) you desire.  With that information, we can provide you with pricing details.

As for the calibration of your pulse oximeter, unfortunately we don't have much information regarding this.  An option to consider is contacting the manufacturer for technical support:

Nellcor
1-800-255-6774

You may also consider contacting a local medical equipment distributor in your area.

Appreciatively,

Date Posted:
12/27/2005 8:54:27 PM

Question
We know several women who need larger sizes of footies or the foot socks, not the cotton ffoties but the stretchy, nylon ones. Any idea where we can purchase or have made larger footies? Thank you.

Answer

Thanks for your inquiry.  We do supply a number of items that should meet your needs.  Click the link below to evaluate our product line:

• Stockings

The products come with various size options but if you don't see the size you need, please call our customer service department toll-free at 1-877-706-4480 for further assistance.

Thanks again,

Date Posted:
12/27/2005 4:03:38 PM

Question
What type of laser would i need to purchase for this type of treatment? Any info would help...i.e. other companies that may provide, training, etc... Thank you

Answer

Dear Dr. O'Connor,

We appreciate your inquiry but unfortunately, we currently don't carry this product.  We apologize for the inconvenience.  If you have any further questions, please call us toll-free at 1-800-706-4480.

Appreciatively,

Date Posted:
12/26/2005 6:29:49 PM

Question
Is there such a thing as an elevating step stool? For a kitchen, or for closets. I have bad arthritis, and find step stools risky. Wt. 192 lbs. Need to get to high shelves.

Answer

Thanks for your inquiry,

Unfortunately, i'm not familiar with elevating foot stools but see links below for some samples of what we do carry. If you have any questions please call toll free at 877-706-4480

Chrome Foot Stool
Foot Stool
Nested Foot Stools
One Step Foot Stool

Respectfully,

Date Posted:
12/26/2005 1:41:24 PM

Question
My father is in the nursing home and he keep his knees drawed up and it is hard to keep his leg straight and easy to bend without breaking them. Is there a knee brace that i can purchase that he can wear to help keep the knees and legs straight without him just keeping them pulled up.Thank You,Lesley

Answer

Thank you for inquiry.  We do carry a variety of products in our Knee Supports category that will be useful for your father.  The products that will be the most helpful for your situation are known as knee immobilizers.  Click below to evaluate these items:

• Knee Immobilizer
• Knee Immobilizer
• Knee Immobilizer
• Knee Immobilizer

Be sure to evaluate each product as they slightly differ from each other.  As well, be sure to determine the dimensions your father will need.  It is advisable to take measurements to ensure a comfortable fit.

It is also highly advisable to seek the advice of an orthopedic specialist for this situation and we encourage you to do so.

If you have additional questions or need further assistance, please call our customer service department toll-free at 1-877-706-4480.

Date Posted:
12/25/2005 3:51:40 PM

Question
Will the Schultz knee stabilizer prevent bowing, or further bowing of the knee due to arthritis?

Answer

Dear Ms. Shapiro:

Thank you for your inquiry. Schultz knee stabilizer is designed for knee support during light to moderate activites.  It is not intended for corrective measures.  For recommended treatments for arthritis please visit an orthopedic specialist. Happy Holidays!

Date Posted:
12/24/2005 3:38:01 PM

Question
im businessman from Pakistan sale & puchase equipment can u help me ?

Answer
What type of equipment are you looking for?

Date Posted:
12/22/2005 12:12:52 AM

Question
prices for maternity scrubs size medium thanks

Answer

Thanks for your inquiry,

Unfortunately, we do not carry a line a maternity scrubs. Please try allheart.com and they will have what you need. If you have any qustions please call toll free at 877-706-4480

Respectfully,

Date Posted:
12/21/2005 6:21:48 PM

Question
Please send us more information about item 935326INM.  What is the use? RegardsLuis

Answer

Dear Luis,

We appreciate your inquiry.

Comfeel Plus Clear Dressings are primarily used for the management of low to moderately exudating leg and pressure ulcers.  Comfeel Plus Clear Dressings may also be used for:

• superficial burns
• superficial partial-thickness burns
• donor sites
• post-operative wounds
• skin abrasions

Comfeel Plus Clear Dressings can also be used for diabetic or infected wounds under the supervision of a healthcare professional.

Hope that helps.  If you have further questions or need further assistance, please call us at 1-877-706-4480.

Appreciatively,

Date Posted:
12/21/2005 1:12:21 PM

Question
Could you please provide me a list of the video printers you have, new or used? I'm interested mainly in SONY printers. Thank you.

Answer

given to mike.

Date Posted:
12/19/2005 10:26:41 PM

Question
how can I find a hospital bed that lowers to a very low level for a decent price? I also need a chair that lifts the person into a standing position.

Answer

Thanks for your inquiry. 

We offer a vast selection of Electric & Semi-Electric Hospital Beds as well as Manual Hospital Beds for you to consider, however, the Low Manual Bed may best suit your needs.  I suggest you also refer to our information page on Hospital Beds, by clicking here.  This will help you make a well-informed purchase.

We also carry a wide array of Power Lift Chairs that will meet your needs for a reclining chair that lifts you to a standing position.

If you have any further questions or need additional assistance, please call our customer service department toll-free at 1-877-706-4480.

Date Posted:
12/19/2005 9:13:02 PM

Question
Where is your size chart? I looked up your archives & found the same question, but could not pull up the picture, which was the chart, in your response. Thanks.

Answer
Kristy took care of this.

Date Posted:
12/19/2005 7:51:39 PM

Question
please let me know where can i get tTemco raised toilet seat. Thanks.

Answer

Thank you for your inquiry.  We carry a wide selection of raised toilet seats that may suit your needs.  Unfortunately, we do not carry the Temco brand.  Nonetheless, our on-line catalog is sure to meet your requirements.  To evaluate our inventory, click the link below:

• Raised Toilet Seats

If you have any further questions or need additional assistance, please call us toll-free 1-877-706-4480.

Date Posted:
12/18/2005 2:43:51 PM

Question
What is error code 2 and how to I fix it?

Answer

Dear Marlene,

Thank you for your inquiry.  To answer your question and resolve the issue with your One Touch Basic, please adhere to the following:

Error Messages
ERROR2
RETEST

1. The test strip moved during the test.  Repeat the test with a new strip.
   
2. The test strip was not inserted correctly.  Repeat the test with a new strip.
   
3. The test strip was removed before the test was completed.  Repeat the test with a new test strip.
   
4. There was not enough blood on the test strip.  Repeat the test with a new strip.
   
5. The meter was used in very bright light.  Move the meter away from the light source.  Repeat the test with a new test strip.
   
6. The check strip procedure was incorrect.  Repeat the check strip test.
   
7. The meter may not be operating correctly.  Call LifeScan Customer Service at 1-800-227-8862.

Hope that helps.  Don't hesitate to call us for further questions or additional assistance.

Appreciatively,

Date Posted:
12/16/2005 4:15:00 PM

Question
I'd like more information on item #2656PSY. My father has had a stroke. Do you offer them individually?Thanks,Perry Hatcher

Answer

Thanks for your inquiry,

That particular model only comes in boxes of 20. However, we do carry a finger contracture from a different manufacturer where you can purchase just one. Your cost will be $33.31 + shipping. If you would like to place an order please call toll free at 877-706-4480

Resspectfully,

Date Posted:
12/15/2005 4:53:37 PM

Question
I am looking for used surgical instruments for open shoulder surgery (Kolbel glenoid retractor, Bankart retractor, Fukuda retractor, soft tissues retractor).Thank you

Answer

We appreciate your inquiry, however, we currently do not have any of the requested used surgical items.  The best advice we can offer is that you contact a local medical equipment retailer or wholesaler.

Thank You,

Date Posted:
12/15/2005 2:52:23 PM