Ask The Pros:

Question
I'm looking for a bowl that I can put in my toilet so that I can get a urine sample from my 3 yr old autistic daughter to test her for heavy metals. Do i need one that especially fits the toilet, or will almost any old bowl do? I looked all over your site for one of these bowls, but couldn't find one. Do you have one? Thank you!Sincerely, Robin Kirton

Answer

Thanks for your inquiry,

Unfortunately, we do not have bowls that fit in your toilet. However, we have toilets that come with a little bowl so that you can get the urine sample from your daughter. Please see link below. If you have any questions please call toll free at 877-706-4480

Commode

Respectfully,

Date Posted:
8/25/2005 4:40:46 PM

Question
Do your digital thermometers contain mercury? Specifically, the pacifier thermometers. Thank you.

Answer

Dear Mary:

These Oral Digital Thermometers use MEDCELL Alkaline Batteries.  These batteries are designed to provide superior
performance in medical, high-tech devices. Ongoing battery
testing have brought about a mercury-free alkaline battery for professional applications.  Please call us toll free at 877-706-4480 with any toher questions.

Date Posted:
8/25/2005 2:32:01 PM

Question
I am recovering from a "Stroke", I am interested in a device or a piece of exercise equipment that will help me, learn how to open my left hand, and re-gain my dexterity. When calling please allow a few extra rings. Thank you

Answer

Will send customer a couple different pics of products we offer.

314 Underhill Rd. 1s floor
Bronx, NY. 10473

Date Posted:
8/25/2005 3:48:09 AM

Question
My parents moved in with me and my dad needs an electric hospital bed and a trapeeze to go over it and a hospital bed table. I am looking for used equipment and not to expensive can you offer any suggestions? thanks

Answer

Dear Sarah:

At this poimt we can only offer you new equipment.  We have semi-electrical bed packages with rails and mattress starting at $850 and a headboard trapeze bar sells for $164. 

If this is not within your budget, you may wish to look up durable medical equipment dealers in your local yellow pages.  Used beds ussually come pre-assembled and are expensive to ship. It is a good idea to find someone locally.

Please call us toll free at 877-706-4480 if you decide to consider one of our packages.

Date Posted:
8/24/2005 6:04:59 PM

Question
What is the delivery time on products: 4387SSUMF AND 2417UMF. On the later what are the colour options?

Answer

Thanks for your inquiry,

The delivery time for these items is 30 days to manufacture and about 5-7 business days to deliver. We have 15 different colors for the 2417UMF that I have added to the website( see link below). If you have any questions or would like to place an order, please call us toll free at 877-706-4480

Cabinet

Respectfully,

Date Posted:
8/24/2005 10:59:20 AM

Question
How can I purchase just the foam wedge for the dorsiwedge. Have lost the wedge.

Answer

Thanks for your inquiry,

Unfortunately, we do not sale the spare parts for that item. You would have to plcace a new order. We apologize for the inconvenience. If you have any questions please call toll free at 877-706-4480

Respectfully,

Date Posted:
8/24/2005 6:22:09 AM

Question
I just bought a used oxygen concentrator, It runs for 20 minutes then the overheating alarm goes off.Is there a cooling system? Or is this a common problem? I will be grateful for any help.

Answer

Thanks for your inquiry,

My advice would be to contact the company that you purchased the unit from and check and see if they have a warranty . I'm not aware of a cooling system so it sounds like you may have a problem with the concentrator. If you have any questions please call toll free at 877-706-4480

Respectfully,

Date Posted:
8/24/2005 12:15:12 AM

Question
If shoes are returned for exchange because of size or width is there a re-stocking fee ??What would the shipping be forB2400WHFA $118.00 $88.50 Pair in stock To Ohio --45383???Thank you and have a good day

Answer

Dear M. Miller:

We typically waive the restocking fee in exchange cases.  Shipping would be approximately $9.  Normally, there is a minimum 10% restocking fee.  The shoes must be in like new condition and the soles should not have any wear of tear. Please call us toll free with any other questions.

Respectfully,

Date Posted:
8/23/2005 7:42:56 PM

Question
To whom it may concern:I reside in NY, and would like to have medical supplies shipped to Puerto Rico. Do you deliver to other places other than the United States?If so, please let me know.Thank you.

Answer

Dear Ms. Vera:

We do ship to Puerto Rico.  Please call us toll free at 877-706-4480 or simply place an order on line.

Respectfully,

Date Posted:
8/23/2005 9:48:11 AM

Question
Ref: Poise Pads with Side Shields-Ultra plus absorbency,42 pkThey come in packages of 42. You offer them by the box. Question: How many in a box?

Answer

Dear Gerry:

There are 42 per box (i.e. pack)

Please contact us with any other questions.

Date Posted:
8/22/2005 10:50:36 AM

Question
We are a non-profit animal rescue organization in need of an IV Pole at the best (lowest) possible price. Somewhere around $40 would be great. Do you have any in stock?

Answer

We have several different IV Poles in stock that are around $40. 

• IV Pole 4-leg, 2 hooks
• Standard I.V. Stand, 2 hook
• Hook IV Pole,  Chrome height-adjustable IV pole.

Date Posted:
8/21/2005 9:42:26 PM

Question
I am a stroke victim, in search of a piece of excercize equipment to help me re-learn how to open my left hand. Please call me, I do not have a e-mail addreess. Thank you Clifton Barry

Answer

Thanks for your inquiry,

We carry a few different products that may help you build strength in your hands. Please see links below. If you have any questions please call us toll free at 877-706-4480

hand exercisers
hand exercisers

Respectfully,

Date Posted:
8/21/2005 3:51:05 AM

Question
I seizure at night and my doctor told me to buy a certain type of pillow that can not smother me. Epilepsy Foundation calls them Epileptic Pillows.

Answer

Thanks for your inquiry,

However, Unfortunately we do not carry such a pillow. My advice would be to contact the Epilepsy Foundation and ask for information on where you can find that particular kind of pillow. Sorry we couldn't be of any assistance. Good luck in your search.

Respectfully,

Date Posted:
8/20/2005 11:04:23 PM

Question
I'm looking for a nebulizer that plugs into a car lighter. Do you carry such a product?

Answer

Thanks for your inquiry,

We do carry nebulizers that are equipped with a dc adapter for the car. The Comp-air elite compressor nebulizer comes with rechargeable battery pack, dc auto cable, nebulizer, and extension tubing. Your cost is $165.13 plus shipping. If you have any questions please call us toll free a 877-706-4480

Respectfully,

Date Posted:
8/20/2005 7:10:52 PM

Question
hi, i have icont. and i have been getting a very red, sore and stingy diaper rash in the rectum area, it is very persistent and seems not be going away for awhile now, is there a more pwerful cream, lotion, medicine to use?. thank you.

Answer

Thanks for your inquiry,

My advice would be to contact your physician due to the rash being persistant. You may need a prescription ointment.

Respectfully,

Date Posted:
8/20/2005 10:22:23 AM

Question
I recently had surgery and during my hospital stay I was hooked up to an air pump of some kind hooked to each legg that was to help not get blood clots. I am a diabetic and have constant legg pain. This machine helped. The hospital said I could buy one for home. I don't know want it was called or how to go about getting one. I am on disability and have medicare and medical assistance. Could you please help me fined this product and help direct me to how to purchase this. I would be so greatful for any assistance.

Answer

Based on your descirption you maybe referring to pneumatic compression therapy devices.  We have the following selection available:

• Multipulse 500
• Multicom 300/5 Chamber

Please speak with your physician about these products to ensure that these will work for you.

Date Posted:
8/19/2005 10:04:05 PM

Question
Hi I have researched and researched. Is it true that the only 2 lt.wt., portable to rustic places options for a traveling man with PF w/ need of 2-3 litres/min. are: 1. Inogen one and 2. Lifestyle? the inogen 1 seems best due to longer battery use? however, i believe he needs constant flow o2. ARe there any portables like these with constant flow? If none available are the total o2 by chad therapuetics or homefill ll system the only choices? (not travel friendly) am i missing any? MANY THANKS, IN ADVANCE, VICKI

Answer

Hi Vicky:

Sounds like you are an expert already.  Although, we do not carry portable concentrators, we are familiar with Lifestyle's line.  However, at this stage we are not aware of any other products that would meet your needs.   

Date Posted:
8/19/2005 1:39:15 PM

Question
I need to know if you have an inexpensive pair of balance scales for keeping a accurate weight on a heart and diebetic person

Answer

Thanks for your inquiry,

We do carry a few scales that might meet your needs. Please see link below. If you have any questions please call us toll free at 877-706-4480

Scales
Digital scales
Mechanical scale

Respectfully,

Date Posted:
8/19/2005 9:33:50 AM

Question
I noticed these items weren't currently stocked, I am looking to purchase 2-3 units (used) for a reasonable price. I am looking to piece together 2 units for first responders and one for an elderly lady who can't afford it.Kim SterlingWVFD - First Responder/FirefighterP. O. Box 1048Rye, TX 77369Ph. 936-274-4575

Answer

Thanks for your inquiry,

Unfortunately, we do not have what you are looking for in stock at this time. However, If you go to Ebay and type in Oximeters, they have about 5 pages of different pulse oximeters and the one you are looking for goes for about $150-$185 each. If you have any other questions please call us toll free at 877-706-4480

Respectfully,

Date Posted:
8/18/2005 12:55:05 AM

Question
Looking for oxygen concentrator that is portable,light-weight,refillable, long-lasting for outdoorsman, traveling pulmonary fibrosis patient. Please help us find a good product he can use to take traveling . Constant flow, up to 5-6 litres per min. Needs 2-3 lpm at rest. thank you, vicki

Answer

Dear Ms. Goldbach:

Currently, we do not carry portable oxygen concentrators.  You may wish to contact the following company for assistance

http://www.medicaltravel.org/scooter/oxygen_concentrators.htm

Good luck.

Date Posted:
8/17/2005 9:45:02 PM