Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Is there a chair available that has a "lift chair" to assist in standing up? Also is there an electric recliner wheelchair available? Is there a "tray" accessory for a chair or "walker" which allows a person to carry a drink or plate with them?

Answer

Dear Rosemary:

Thank you for your inquiry.  The following products are available to assist individuals in standing up Seating Lift Assistant.  We only carry manual recliner wheelchairs.  You can see our selection here Recliner Wheelchairs .  We do not have a tray accessory for a chaor or walker at this time.

For any additional questions, please call us toll free at 877-706-4480.

Respectfully,

Date Posted:
7/31/2005 1:28:54 PM

Question
I would like to buy MIDWAY CONTADOR HEMATOLOGICO NUEVO.and 6 camas hospitalarias usadas con control electrico

Answer
Thank you for your inquiry.  We do not have these products available at this time.

Date Posted:
7/30/2005 7:39:41 PM

Question
Where can I find a cervical pessary?

Answer
Sorry, we had a hard time locate a supplier as well.  Good luck with your search.

Date Posted:
7/30/2005 1:32:27 PM

Question
In the TENS-6000, what should the Pulse Rate and Pulse Width be set at to get a heavy massage (vs a prickly one)? Please help. Thank you.

Answer

Dear Mr. Flagel:

TENS units are designed to stimulate muscle tissue regeneration as well as for temporary pain relief through electrical current pulses.  They are not designed for "heavy massage" applications.  If you are looking for portable massagers, then please take a look at our selection by clicking here Massagers & Massage Supplies.  If you require any further assistance, please contact us toll free at 877-706-4480. 

Date Posted:
7/29/2005 2:40:22 PM

Question
There is really a need for more uniform skirts and dresses. I cannot find the correct size,color,or style. There are professional women that only wear skirts or dresses. Can you help me?

Answer

Thanks for your inquiry,

We do carry one particular scrub dress. Please see link below. I hope this helps. If you have any questions or would like to place an order you can go online or call us toll free at 877-706-4480

Scrub dress

Respectfully,

Date Posted:
7/29/2005 11:17:06 AM

Question
Hi, Is it possible for me to buy the "Superior Silver Electrodes - 2-3/4 in. x 4 in. rectangle" from you eventhough I'm from Sweden (I'm not from US nor from Canada)? If not where can I buy these electrodes? Best regards Magnus Carlsson

Answer

Thanks for your inquiry,

Unfortunately, we do not ship to Sweden. My advice would be to find a local medical equipment dealer in your area that may carry these particular electrodes. Good luck in your search.

Respectfully,

Date Posted:
7/29/2005 8:04:12 AM

Question
my husband needs to monitor is weight and needs a scale for at least 450. needs to be affordable.

Answer

Thanks for your inquiry,

We do carry a scale that has a weight capacity of 660 lbs but it is pretty pricey. We also have a few that are substantially cheaper but only have a weight capacity of 440lbs. Please see links below. If you have any other questions or would like to place an order please call toll free at 877-706-4480

440 lbs
660 lbs

Respectfully,

Date Posted:
7/28/2005 10:30:31 PM

Question
I have a fifteen year old daughter and we live in a mobil home, her shower has two triangular seats in the corners and medical bars on the walls. She can not sit on the small seats and hold on for any length of time,making shower time difficult. I am looking for some type of board to lay across the two seats to form a bench to sit on. any thing come to mind I would appreciate your time. thanks

Answer

Thanks for your inquiry,

We do carry a few shower chairs and shower benches that can be used in the shower. Please see links below. If you need any additional help or would like to place an order please call toll free at 877-706-4480

Shower chair
Shower bench
Bath bench

Respectfully,

Date Posted:
7/28/2005 4:55:30 PM

Question
can you please tell me how tall this table is? Item #: 9524HSM

Answer
Spoke with the customer over the phone, and gave him the information. Ms 07/27/05

Date Posted:
7/27/2005 12:38:36 PM

Question
do you carry long sleeve scrub tops for women? Or small mens with long sleeves?

Answer
Email has been send.Ms 07/27/05

Date Posted:
7/26/2005 4:15:38 PM

Question
Dear Madam/Sir,I am looking for a pulse oximeter that is suitable for measuring the SpO2 of rabbits and mice. In one article, Dr. Robert W. Sidwell (1992) used Biox 3740 pulse oximeter (Ohmeda, Louisville, Ohio) with finger and ear probes to measure the mouse SpO2 following influenza infection. Currently, we are using T-P-R Pulse oximeter (S/N: 38742, reference V1703) to measure the SpO2 and heart beat of rabbits following a respiratory viral infection. I would like to buy a single pulse oximeter for both rabbits and mice. I would appreciate your helping me to identify such type or model before we order it from you. Thanks,Regards,Ge Liu

Answer
Spoke with the customer and gave him options for Ohmeda 3740 For price of $675+$25 shipping.Ms 07/28/05

Date Posted:
7/26/2005 11:02:02 AM

Question
Dear Sir or Madam,Are vinyl catheters washable?Theank you,Melanie Williams

Answer
Some of the vinyl catheters are washable.  Care instructions ussually are included with the catheter product.

Date Posted:
7/25/2005 6:56:41 PM

Question
I received the over the door traction unit but do not know how to assembl the unit no instructions were included in the box? My doctor also tells me to face the door not have my back to the door.

Answer
Instructions has been send by MM.Ms 07/27/05

Date Posted:
7/25/2005 4:08:11 PM

Question
Hi, the main page of your website mentions a protable medical exam table. i can't find it on the site, could you email more info? Thanks!

Answer
Spoke with the customer, gave him the information.Ms 07/27/05

Date Posted:
7/25/2005 10:47:48 AM

Question
looking for dual port ktp/nd yag by laserscope..thansk

Answer
Lee spoke with the customer.he doesnt have this system.Ms 07/27/05

Date Posted:
7/25/2005 1:27:04 AM

Question
Do you ship to Puerto Rico?

Answer
Yes we do ship to Puerto Rico.  Please call us toll free at 877-706-4480 for shipping details.

Date Posted:
7/24/2005 5:27:54 PM

Question
I'm interested in purchasing a rollator (Item F44B-TRVE). My mother has a prescription from her physician. Can these be purchased through you under Medicare or BCBS insurance with this script? If so, what is the ordering procedure to follow? Thank you, Michele

Answer

Dear Michele:

Thank you for your inquiry.  Unfortunately, we do not accept Medicare coverage.  You can speak with BCBS about reimbursement procedures.  We do not collect from insurance companies.

Date Posted:
7/24/2005 4:29:59 PM

Question
What is the total widith of the 16 inch seat chair. My mom lives in a trailer home, the halls are 20 inches. I think the CAP69-89-09RVE will fit but want to be sure before prochase.  thank you. waiting your replydoug

Answer
Email has been send Ms 07/28/05

Date Posted:
7/23/2005 11:27:47 AM

Question
Pls clarify what "T9000 material" is in "...T9000 material of 100% polyester filament..." Thanks.

Answer
Could you please provide us with the item number where the T9000 material is listed.

Date Posted:
7/22/2005 10:22:08 PM

Question
I'am serching a service manual to ohmeda´s pulse oximeter Biox3740. Where I can find one?

Answer

Please contact the manufacturer and they may be able to assist you.  http://www.ohmedamedical.com/

 

Date Posted:
7/22/2005 12:13:11 PM

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