Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Hello, I was looking for some platinum electrodes and I saw that you have a couple of different kinds of Platinum electrodes. I was wondering if these electrodes adhere to the skin with some kind of glue or if they are mobile and can glide over the skin with little to no resistence. Quick response to this question may result in purchasing of numerous platinum electrodes. Thank you.

Answer

Dear Jeckin:

Thank you for your inquiry.  These electrodes are reusable.  They are self-adhering meaning that there is gel on the back of them and are applied to a specific area of the body.  No glue is needed to adhere them to the skin, they come pre-gelled.  On the average, they can be used 15-20 different times before they no longer stick to the skin. They will not glide over the skin. Any other questions, please give us a call back at 877-706-4480.

Date Posted:
1/26/2005 1:19:10 AM

Question
I have Medicare and BCBS of Texas. I would like to know what each one will pay and if Medicare does not pay will BCBS will pay. Thank you for your help.

Answer

Dear Ms. Casey:

Thank you for your inquiry.  At this time we do not process Medicare claims or file through insurance.  For questions with Medicare visit www.medicare.gov.  For insurance related questions,please contact the insurance comapny directly.

Respectfully,

Date Posted:
1/26/2005 12:05:40 AM

Question
Am looking for men's hernia brief:-cotton (or high percentage of cotton) -size 38 right; side hernia-under US$40Thanks for your helpVirdi

Answer

Dear Virdi:

Thank you for your inquiry.  We currently do not carry this type of product.  Good luck with your search.

Respectfully,

Date Posted:
1/25/2005 1:47:46 PM

Question
I am trying to find a HCPCS code for a certain voice box prothesis. We need to verify if the prothesis would be covered under a patient's insurance and need a HCPCS code. The voice box is Provox 2~voice box prothesis 8mm Rx type. Ref # to the item is 7218.Could you please help me or lead me in the right direction for help

Answer

Dear Ms.Jones:

Than you for your inquiry.  You may wish to contact the manufacturer directly regarding your question.  Please visit their website http://www.atosmedical.com/.

Good luck.

Respectfully,

Date Posted:
1/25/2005 12:16:29 PM

Question
Are you aware of anyone that has a used hydralic bathtub lift for sale ?

Answer

Dear Kris:

Thank you for your inquiry.  However, bath tubs lifts is a type of product that we rarely come across.  Good luck with your search.

Respectfully,

Date Posted:
1/23/2005 3:11:42 PM

Question
I have gone to dermatologists in the past and they have a container with something like dry ice in it and they use it for freezing off bumps on the skin using a long Qtip. Do you carry that container and what would go inside?

Answer

Dear Vance:

The material you are referring to is most likely liquid nitrogen.  We do not carry it, but it is not sold to individuals.

Respectfully,

Date Posted:
1/21/2005 3:12:32 PM

Question
I'm looking for JUST syringes...without the needle...Can you send me the link or the info?Thanks

Answer

Dear Barb:

Thank you for your inquiry. How many cc are would you need the syringe to hold?

Respectfully,

Date Posted:
1/20/2005 6:37:11 PM

Question
I am currently helping an elderly family member who has a broken hip as well as cancer. the hip cannot be repaired at this time due to the location of the tumor in her hip. Are there any products which will make laying, sitting, or transportation any easier for her? any help givin is appreciated

Answer

Dear Ms. Mitha:

Thank you for your inquiry.  There are a number of products that we can recommend to you, including cushions, rollators and padding.  However, we would need to more about the individuals condition, age, weight, etc.  If you would like to discuss this in more detail, please call us toll free at 877-706-4480.  Ask for Gary.

Respectfully,

Date Posted:
1/20/2005 5:12:00 PM

Question
i am looking for information on used autoclaves. planning on opening a tattoo shop and very interested in purchasing an autoclave, please contact me about being able to find one thank you

Answer

Dear Felicia:

Thank you for your inquiry.  One of our sales staff will contact you with prices and options.

Respectfully,

Date Posted:
1/20/2005 4:45:22 PM

Question
Hi Im looking for some catheter but I can not find them in your webpage, please inform me if you have them, the items are:- Double Lumen Catheter, sizes from 4.0 Fr to 7.5 FR.- Triple Lumen Catheter, sizes from 5.5 Fr to 7.5 Fr. Please let me know.  Best RegardsPier Paolo Piccinetti

Answer

Dear Mr. Piccinetti:

Thank you for your inquiry.  Unfortunately, we do not carry these particular products.  Also, we are not familiar with anyone that does.  Good luck with your search.

Respectfully,

Date Posted:
1/19/2005 10:46:26 AM

Question
I am looking for 14 inch face paper rolls with a slit cut in the center. Do you carry this or do you know where I can find it? I am a chiropractor and use a hi-lo table

Answer

Dear Dr. White:

Thank you for your inquiry.  We do have Headreast Tissues.  These are 12 in x 12 come in a case of 1000 and with a nose slot 6 in long.  The price is $17.49 per case of 1000.  This product is not listed on our site.  So if you would like to order, please call us toll free at refer to the item number PRT101SLTMM.  Ask for Gary.

Respectfully,

Date Posted:
1/18/2005 6:42:56 PM

Question
Do you deliver to Mexico City? Howmuch is the delivery cost?

Answer

Dear Rudy:

We can only deliver hospital beds to  the border, El Paso, Brownsville, Texas or Tijana/ San Diego, California.  It is then the customers responsibility to take it accross the border and make shipping arrangements to Mexico City. Delivery to the border is approximately $40-$50 UDS.

Respectfully,

Date Posted:
1/17/2005 11:49:27 PM

Question
Are TB30RVE & LPPLEDBEFSCEVR new units?

Answer
Yes, these are new products.

Date Posted:
1/17/2005 11:42:08 PM

Question
1. Why does Blood Pressure and heart rate differ when measured in a standing and reclining position?2. Why is high BP a concern?3. Why does an athlete have to exercise harder or longer to achieve a maximum heart rate vs. a person whose not physically fit

Answer

Dear Morgan:

Thank you for your inquiry.  You may wish to refer to the following websites for answers to your questions.

Good luck with your research.

Date Posted:
1/17/2005 10:39:41 PM

Question
Do you have pessaries in half sizes. My mother feels discomfort with a size 5 but a size 4 is too small and won't stay in place?

Answer

Dear Ms. Schultz:

Thank you for your inquiry.  Unfortunately, pessaries is a product we do not carry.  Please try looking here:  http://www.allegromedical.com/home/moreinfo.asp?P=189553&S=3742&C=539&M=15231

Respectfully,

Date Posted:
1/13/2005 3:20:08 PM

Question
I`m intresting buy jused eq especially hemodyalis maskins second hand to export to east europe.What can you offer and price.Thank you.

Answer

Dear Hilmi:

Thank you for your inquiry.  Generally speaking dialysis equipment available in the United States is not certified for resale in Europe.  You will need to look closer to home to find the equipment you are looking for.

Thank you and good luck.

Respectfully,

Date Posted:
1/13/2005 11:59:55 AM

Question
I will be participating in a medical demonstration for kids on a saturday and sunday in Houston, TX. Would your company be willing to let me demonstrate some of the used med equpt for a rental fee?

Answer

Dear Dr. Ricks:

Thank you for your inquiry.  We would be happy to assist you, but we are a call center here in Houston.  Our closest warehouse is in Dallas.  You may wish to check through local Yellow pages for numbers of medical dealer and resellers in the Houston area.  Hope the kinds enjoy your visit.  Good luck.

Gary

Date Posted:
1/13/2005 10:59:04 AM

Question
I want to buy lutrepulse pump.What is the price and where can I buy it? I live in Canada.Thank you !

Answer

Thank you for oyur inquiry.  We do ship to Canada, but at this time lutrepulse is not one of the products that we offer.

Respectfully,

Date Posted:
1/12/2005 8:56:53 PM

Question
We would like to know if you have the Lightsheer laser hair removal machine?

Answer

Dear Ramzia:

Thank you for your inquiry.  One of our accounts representatives will contact you regarding your inquiry.

Respectfully,

Date Posted:
1/12/2005 6:54:07 PM

Question
Our business is Durable Medical Equipment for Hospice patients. We need a variety of DME and right now shopping for good equipment at best buys. Please email me back if you can assist me. Thanks Marcia

Answer

Dear Ms. Wood:

Thank you for your inquiry.  However, we are not set up as a wholesaler.  We can offer you discounted prices based on specific products and/ or order volumes.  If you have any products in mind, please do not hesitate to conatct us toll free at 877-706-4480.

Respectfully,

Date Posted:
1/10/2005 6:46:05 PM

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