Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question

Do you carry shower bench with back?

Answer

The item that you may wish to consider is 002BSITA it is an Adjustable Shower Bench with Back. It comes with:

Date Posted:
2/5/2004 10:12:49 AM

Question
Is the price of your multistix 10sg pre bottle or per case and if per case how many in bottles are in each case. thank you for your help

Answer

Dear Angel:

Thank you for your inquiry.  The price is per pack.  There are 100 strips per pack.  Multistix 10SG Reagent Strips.

Respectfully,

Date Posted:
2/4/2004 8:40:46 PM

Question
I am trying to find a small inexpensice autoclave that someone can bring to me. I am in Mexico and will be having a Spay and neuter clinic with 25 Vets and Technicans form the US and Mexico in our little town. Can you please help.

Answer

Dear Ms. Wagner:

We will be happy to assist you.  We have several different autoclave units available.  Please let us know your budgetary restraints and we will be happy to recommend a unit that meets your needs.  For example we have a Midmark-Ritter M9 Autoclave (used) in excellent condition for $2200.   Please email us at info@msecompany.net or call us at 713-706-4480 and we will be happy to assist you.

Respectfully,

Customer Service Dept.

Date Posted:
2/4/2004 5:04:39 PM

Question
do you carry a finer-oxygen moniter

Answer

Dear Darlene:

Thank you for your inquiry.  Are you looking for finger pulse-oximeter?  If that is the case, then yes we do. Please call us toll free at 877-706-4480 for more information.

Respectfully,

Date Posted:
2/3/2004 9:08:48 PM

Question
I have a Jazzy motorized chair for sale and I'm not quite sure how to go about selling it. Any information you can provide will be appreciated.ThanksSam Huntley

Answer

Dear Mr. Huntley:

Thank you for your inquiry.  We would recommend that you try selling it through eBay.com.

Respectfully,

Date Posted:
2/3/2004 2:22:31 PM

Question
Item #: A152OSLTdeMATII was interested in purchasing this product, butI am unfamilar with these sizes. What is are these measurements of chest to back or shoulder size across? What am I measuring here to determine what size I need.I am 6'2" but and weigh 175lbs. I have no fat on my abs and I am considered skinny to medium in build for my height. Does this help figure what I will probably need? Thanks,PG

Answer

Dear Mr.Guzina:

In order to answer your question, we would need to know the circumference of the area 1"-2" below your waist, as well as, the distance between your shoulder blade to your waist along the back. This will enable us to determine the proper sizing for you.  

Respectfully,

Date Posted:
2/1/2004 12:21:53 AM

Question
Please quote price standrad x-ray jackets - 10 boxes/case?

Answer

Thank you for your inquiry.  We carry X-Ray filer.  It comes in medium and large sizes.  50/ pack.  It is made out of durable 32 lb paper.  The price for medium is $14.99 (001XUHLMM) and for Large $22.99 (001HUXMMM.  Product).   Please call us toll free at 1-877-706-4480 if you'd like to place and order.

Respectfully,

Customer Service Dept.

Date Posted:
1/30/2004 11:06:48 PM

Question
Does your store carry surgical clogs?I have a voucher from lww.com and there was a link from there site to your site. does your site accept vouchers to be used on the lww.com site.

Answer

Dear Sushil:

Thank you for your inquiry.  We do not carry surgical clogs at this time.  Additionally, at this stage we are not involved in a voucher exchange program with lww.com.  However, if you are a medical professional or a student, you can register online and be eligible for a discount.

Respectfully,

Date Posted:
1/29/2004 7:08:55 PM

Question
Dear sir I am looking for used laser equipment which is in multi uses such as skin pegment,tatoo and vescular removal including the prices. Thank you Yours sincerly M S Benhzam

Answer

Dear Benhzam:
You are referring to Quantum HR/ SR/ DL:
(1) System manufacture date is 2001
(2) Treatment heads are brand new
(3) Warranty is for 90 days
(4) Operator and Service manuals are available
(5) Replacement parts are also available through us
(6) System can perform the following procedures (hair removal / Skin Rejuvenation / Superficial vascular lesions.
 
For additional information, please contact us toll free at 877-706-4480.
Respectfully,

Date Posted:
1/29/2004 1:21:49 PM

Question
Does this item fit males?

Answer

Dear Lee:

Thank you for your inquiry.  This item is universal and should be able to fit male or female based on ones waist size. 

Respectfully,

Date Posted:
1/28/2004 11:12:32 AM

Question
Is there a air cleanig bomb system, that one can use in a room or school, or hospital than will clean the air for a brief time and may eliminate mold from the air and clean a room that is contained and used in a bomb, can system like bug sprays? Currently on the markets today in use.Thank you.

Answer

Dear Ms. Shearin:

Thank you for your inquiry.  To our knowledge no such product exists for a use by a non-certified professional.  There are companies that will come out to your residence to "remove" mold.  However, without proper ongoing care, such as the elimination of water leaks, water seepage, your mold problems will return. You may wish to look into investing into HEPA filters which will help to keep the air in your house mold and mildew free.  Additionally you may considering purchasing an air filtering system as well.

Respectfully,

Customer Service Dept.

Date Posted:
1/27/2004 4:10:29 PM

Question
Hi,I'm looking for a product that is for tennis elbow, it simply is a thick rubber band (pretty much a rubber circle) about 1/2" thick. You roll it up the arm and it applys pressure to the area. Can you find this for me, and tell me what it is called.Many thanks.-Zhann

Answer

Dear Zhann:

Thank you for your inquiry.  We carry a number of Tennis Elbow support products.  In order to view our selection, please type in tennis elbow into the Product Search window on our website.  Please call us toll free at 8777-706-4480 with any additional questions.

Respectfully,

Customer Service Dept.

Date Posted:
1/27/2004 4:25:05 AM

Question
My doctor just did back surgery on me and I have leg cramps and he is concerned about the leg cramps,is there any where I can buy thigh hihs foe men or even pantyhose 20-30 suupport for men?I dont care if they are the womens kind anything that will help will be fine.Thankyou mark

Answer

Dear Mr. Rousseau:

Thank you for your inquiry.  We do have a product that matches your description.  It is Relief Therapeutic Support Unisex Thigh High Stockings, 20-30 mmHg.  They are soft, smooth texture with wide band for comfort that stays in place. Used for moderate to severe varicosis and post vein surgery. Reinforced heel pocket for added durability and generous toe area. Easy to put on. No silicone band. Silky Beige. Latex-free. 1 pair. These come in small, medium, large and extra large size and are priced at $49.09 per pair.   Please call us toll free at 1-877-706-4480 to place the order refer to product number ISGJOB114640 when calling.  Ask for Gary.

Respectfully,

Gary
Customer Service Dept.

Date Posted:
1/26/2004 10:25:24 PM

Question
Dear SirDuring my training in the Beckmam laser institute (laser clinic of the University of California Irvine), I found your product of Versa Pulse ( VP 532, QS 532, QS 755 & QS 1064 nm) is very intersting.But I could not find it in the internet.Please send me detailed information and prices.Best regardsAzzam Farroha, MD PhDThe Institute of Laser for Postgraduate Studies-University of Baghdadlocal address in USA6429 River RunColumbia, MD 21044

Answer

Dear Dr. Farroha:

Currently, we have the following Versa Pulse model available:

Year: 2000
Model: VersaPulse V
Wavelength: 532nm
Description: 2000 Model year, Low use, 532nm with 2-10 msec pulse width, 2-10mm versaspot hand piece, Touch screen, Solid state technology, Excellent vascular laser.
Price: $29,000

For more questions, please call us toll free at 877-706-4480.

Respectfully,

Gary Gorodetsky
Director Business Development

Date Posted:
1/25/2004 1:36:42 PM

Question
I have a Euroclean Hepa Vacuum and need replacement bags #UZ934. Do you know where I can purchase them?

Answer

Dear Mari:

Thank you for your inquiry, but we do not carry this type of replacement bag at this time.  You may wish to try out a bag with the same overall dimensions but perhaps from a different manufacturer.

Respectfully,

Customer Service Dept.

Date Posted:
1/24/2004 7:30:34 PM

Question
I would to put wall supports on the wall for support -something to hold when going up two steps. Thanks.

Answer

Dear Mary:

Thank you for your inquiry.  Before we can recommend appropriate handle bars, we would need to know if you are planning to install them in a bathroom or elsewhare in your residence.  Also, please let us know the weight that the supports would have to bear.  The we will be happy to recommend you the appropriate product.  Please call us toll free at 877-706-4480.  Respectfully,

Customer Service Dept.

Date Posted:
1/23/2004 7:48:39 PM

Question
I sell shoes for a living, I know that not all shoes fit the same. I have diabetic Neuropathy,and my toes on my right foot are damaged. a surgeon wanted to make a special shoe at $900. I cant aford this my question how does the ambulator confom shoe fit.

Answer

Dear Mr. Budlove:

Thank you for your inquiry.  Based on your entry statement, you realize that you are asking a difficult question.  Therefore, probably the best way to reply to your question is to let you know that we do sell these shoes to other individuals that suffer from Neuropathy as well.  I hope that helps.

Respectfully,

Date Posted:
1/19/2004 9:49:21 PM

Question
WHAT DO I DO AND IS THIS DANGOUS

Answer

Dear Wendel:

We would recommend that you contact your local duct cleaning company for an inspection and cleaning.  Some type of molds are considered harmful others are benign.  Once your house is cleared of mold you may want to consider investing in an Air Purifier-utilizing both activated oxygen and negative ions. It can oxidize the molecules which cause odors that could contaminate indoor air which can aggravate allergic reactions such as sneezing, sinus and ear irritations, asthma and itchy eyes by significantly reducing chemical gases, paint fumes, fungi and mold. Please contact us with any other recommendations that may provide your house with a permanent mold free environment.

Customer Service Dept.

Date Posted:
1/13/2004 2:58:34 PM

Question
My company, Inogen, has developed a portable concentrator and is interested in the possible implementation of online distributors such as yourselves. I was wondering, I know your patients pay out of pocket up front for the equipment they buy from you but do they get reimbursed at all through private insurance later? Do you help them obtain reimbursement at all? Is it too big of a hassle or are they unable to obtain insurance coverage or medicare coverage if they purchase the equipment on their own and do not follow the typical provider model?

Answer

Hi Byron:

Thank you for your inquiry.  We do not accept Medicair/ Medicaid coverage and we typically do not deal with insurance companies.  We would, however, be interested in reviewing your product line.  If you have any information please email it to gary@msecompany.net or mail it to: MSEC, 6009 Richmond Avenue, Suite 200, Houston, TX 77057.  Do you drop ship?

Respectfully,

Gary Gorodetsky

VP Business Development

Date Posted:
1/12/2004 7:39:22 PM

Question
I had hip surgery, left side. The entire leg swells up including the foot. It has been 14 days as of today. 1: Should the leg still be swelling up after 2 weeks? Do you have a special sock that will cover foot, keg and knee that might help. 3: Can you tell me if this is a normal condiiton after major hip surgery. TksTom Burch

Answer

Dear Mr. Burch:

Thank you for your inquiry. Swelling is normal after any major surgery.  Recuperation time depends on your age, general health as well as the type of surgery you undergone.  We do carry several different products that may help you to keep the swelling down such as Therapeutic Support Thigh High Stockings.  Because these products come in different size and compressions it would be best if you contact us so that we can select the proper size for you.  Depending on the size and compression a pair is sold for $45 to $50. 

Respectfully,

Customer Service Dept.

Date Posted:
1/7/2004 3:44:49 PM

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